Reviews of A-1 Sewer & Septic Service Inc. in Merriam, KS

5.0 513 ratings

Categories: 
Plumber, Sewer, Septic
Contact Information: 
Business Description: 
At A-1 Sewer & Septic Service Inc., we have a reputation for fast, friendly and efficient plumbing services at a reasonable cost. We are ready to help you solve your problem before more damage is done. The team at our family-owned business has been serving the residents of the Kansas City Metro Area since 1968, and has always focused on customer service and satisfaction.
A-1 Sewer & Septic Service Inc.
5
I am so happy with A-1. I have used since 1988 to empty Septic tank and never knew they did more until yesterday. They came right out same day and were great to work with. Jake was very polite and informative. I will now call with plumbing needs and not only to empty Septic tank. Thank you A-1
A-1 Sewer & Septic Service Inc.
5
The response time was good. The line was a problem but the tech got it done.
A-1 Sewer & Septic Service Inc.
5
I Would recommend A-1 Sewer & Septic Service to anyone. Great customer service starts when the phone is answered. We had a clogged kitchen sink. I called in for service on a Saturday. The person that answered the phone was very nice and efficient. I was surprised when she told me they could come on the same day. The man coming to fix the problem called before he came. He fixed the clog in short order. He was very professional. He left absolutely no mess. My husband and I were both surprised at the. reasonable cost of the service.
A-1 Sewer & Septic Service Inc.
5
Help arrived within a couple of hours of my call on a Saturday. Drain was cleared quickly and he made sure everything was cleaned up before he left. Great service at a fair price.
A-1 Sewer & Septic Service Inc.
5
Got good advice for our problem
A-1 Sewer & Septic Service Inc.
5
A-1 provided great service with our sceptic system problem. I will most definitely call them again. Prompt service.
A-1 Sewer & Septic Service Inc.
5
Prompt service, knowledgeable, technicians. Quality of work exceptional!
A-1 Sewer & Septic Service Inc.
5
A very nice young man came to my house and took care of my kitchen drain problem. The price was fair and no extra charge for Saturday.I appreciate the service.
A-1 Sewer & Septic Service Inc.
5
Great quality of work. Efficient and courteous employee. Fair pricing.
A-1 Sewer & Septic Service Inc.
5
Not the first time that I have used your company, I always find you to be responsive and my needs are met quickly. All of your servicemen have been courteous and clean up after the job is complete. This time I had had Justin and like him again. My only regret is I forgot to tip him. I will also start yearly maintenance with your company. Thanks for continued great service.
A-1 Sewer & Septic Service Inc.
5
I live in an older neighborhood with lots of trees which in turn grow into our main sewer line. I have used A-1 for the last 14 years. They always do a great job, are professional, answer all my questions and their pricing is reasonable. 1 time I used a Groupon and another plumber came out. Literally the next day my main line backed up. I did it as maintenance so it wasn't backing up before the other plumber came out. Some how they must have moved roots in the line and left them there. Instead of having the other plumber come out and fix it I just called A-1 to clean it up. I learned my lesson and will only use A-1 going forward. They know me and remember me every year when I call. I will be calling them shortly to put a new sump pump in my house this year...
A-1 Sewer & Septic Service Inc.
5
Employee was courteous. Quick response to a non-emergency request.
A-1 Sewer & Septic Service Inc.
5
We have used A-1 for the past few years. They have a prompt response time and charge a reasonable price. Their employees are very professionL and get the job done in a timely manner.
A-1 Sewer & Septic Service Inc.
5
Jake was great and he did an awesome job assisting us with our plumbing issue. Thank you for the help and Jake is the man!
A-1 Sewer & Septic Service Inc.
5
Hello~ We were extremely happy and satisfied with the service from A-1. Shane was on time and in fact called to tell us when he was 15 min. away. The work could not have been better and Shane noticed several problems we knew nothing about and gave us to option of correcting them. He told us what the cost would be and did not pressure us to add to the work ticket. A-1 was able to work us into the schedule when another plumber bailed on us at the last moment. It would have been disaster had not A-1 come to the rescue. Sincerely, Del Chausse, Lee's Summit
A-1 Sewer & Septic Service Inc.
5
Professional, did a great job and was here within a few hours of calling. I have always a great experience with A-1. Thanks!
A-1 Sewer & Septic Service Inc.
5
Customer Service when I called in to schedule a service call was excellent. Very courteous and efficient. Charles came and went right to work to take care of the problem. Explained problems and completed service in a timely fashion. Left no mess behind. We will use A-1 again for any plumbing problems we might have.
A-1 Sewer & Septic Service Inc.
5
A-1 has been our preferred company for at least 10 years, maybe more. They have never failed us. They respond quickly. They are professional and knowledgeable.
A-1 Sewer & Septic Service Inc.
5
Response to a service call is always very prompt. Dispatcher always calls before sending serviceman to be sure appointment time is always still correct. Service tech is always prompt and courteous and listens to the problem completely. Then investigates the problem and reports what they believe what the fix will be. The problem is fixed quickly and the price is never over what the estimate is. Love these folks.
A-1 Sewer & Septic Service Inc.
5
Robert was excellent! We encountered a plumbing problem on a Sunday morning, and Robert responded to our call in a very timely fashion. He was very clear in explaining the plumbing problem to us. I would definitely recommend A-1 Plumbing to my friends.
A-1 Sewer & Septic Service Inc.
5
Thank you for your prompt response. Everything seems to be working well. Garbage disposals have gone up in price sense my last one. The tech was very professional. Thank you
A-1 Sewer & Septic Service Inc.
5
I was very pleased with the A1 Sewer service. I had thought my sewer line was clogged in a specific spot based on the evidence. But the technician took the time to go over the evidence and ended up snaking a different line than what I had originally wanted. This worked and saved me from snaking a second line and more cost. He was also very friendly. I would call A1 again.
A-1 Sewer & Septic Service Inc.
5
I called and they came the same day within two hrs I was fitted in the schedule to roto root the sewer line. Gene was very professional and good at what he does. He was friendly and very good with customers Thanks for an excellent job..Dan S.
A-1 Sewer & Septic Service Inc.
5
I chose A-1because of their years of service and their offer of a free estimate. I needed to leave in the early evening and when I called the scheduler changed the technician so I wouldn’t be late. He was polite and capable and took care not to damage anything in my home. I would recommend A-1 to anyone.
A-1 Sewer & Septic Service Inc.
5
This was my first experience with A-1. Thu., 10/19/17 w/ Franz. Excellent work & service, my new friends. * Franz was just outstanding & a wealth of knowledge * Very timely arrival, as promised * Much add'l. insight how to keep the system healthy * Great advice on my Anaerobic System * Appreicate the $10 off I did find the cost less competitive than I had hoped for. Still...a very good comprehensive completion. Please, personally extend my gratitude to Franz. I really enjoyed meeting, learning and working with Franz. A most timely, quality and very well job done here. Note: I wanted to mention something on behalf of Franz. He never said anything about it but...I feel I need to. His truck broke down the day before, 10/18/17. He had to use your back-up truck. On one of the hoses, the connector end was broken. Franz had to install a new end before anything could be done on my job. Personally, I feel the last person to use this truck and/or the person that first realized the end of the hose was broken, SHOULD HAVE FIXED it IMMEDIATELY. I feel this is pretty sorry just to leave it for the guy who is trying to do the job, using all the hose lengths available. Thank you kindly. Keith P. Carr 10/23/17 24800 W. 190th St Gardner, Ks 66030 913.723.3648
A-1 Sewer & Septic Service Inc.
5
My problem was corrected very quickly and with great professional respect. Thank you Jake for fixing my drain and for future recommendation on how to deture future reoccurrence.
A-1 Sewer & Septic Service Inc.
5
Customer service was great! Everybody was very kind, accommodating, and prompt.
A-1 Sewer & Septic Service Inc.
5
Neat, efficient, personable; will recommend to our contacts.
A-1 Sewer & Septic Service Inc.
5
Michael, the service technician, was highly efficient and knowledgeable. He put down sheets to cover the walkway and steps which is a must. He was very considerate. I appreciate that the service call was addressed quickly. I would recommend A-1 for sewer problems.
A-1 Sewer & Septic Service Inc.
5
We've been using A-1 for a tricky annual maintenance issue for over ten years. The work is excellent and so are responsiveness and pricing. Highly recommend them.
A-1 Sewer & Septic Service Inc.
5
I used A-1 Septic to replace my septic pump and also to clean/pump out waste tanks. Both servicemen were polite and courteous and quickly resolved my issues. Appreciated the upfront notice of cost as well. Would recommend A-1Septic!
A-1 Sewer & Septic Service Inc.
5
I have had A-1 Sewer and Septic Service out to my home on several occasions to open clogged drain lines. Charles Brown was the service tech on this call. He (like all the service techs I have had from A-1) was very professional, and careful of my property. He had my drain opened in a short time and cleaned up everything. I would recommend A-1 Sewer and Septic Service to anyone that needs a high quality and dependable company to do plumbing work.
A-1 Sewer & Septic Service Inc.
5
Extremely pleased with A-1! They were kind enough to give us a courtesy call when they were on their way to my home and they were on time. They are completely fair in pricing and very honest about the work that needs to be done. I trust A-1 and have recommended them to many people. It's very difficult to find dependable, trustworthy & honest people but I can honestly say they embody all three of these qualities.
A-1 Sewer & Septic Service Inc.
5
Was very happy with your representative, knowledgeable and knew what was wrong immediately. Very professional.
A-1 Sewer & Septic Service Inc.
5
The young man that cleaned out my basement line, was very congenial..i was concerned that because he opened the leaky joint to clean the line out, he did NOT glue it back in place..He said it was up to someone else to do it...He advised me whoever glued the plug in 6 months ago , but apparently did not give it enough so it leaked again,.. But he advised me it should be free... My concern is how come the guy that cleaned the line, was not able to glue the plug back in?? Why did another serviceman have to come?????
A-1 Sewer & Septic Service Inc.
5
Pros-I contacted A-1 after I discovered my main drain was clogged. I was able to get an appointment that day and within 3 hours of calling. My technician, Mitch Peterson, who was very professional, took the time to explain what was doing and why. He also recommended additional services that may prevent future problems. Cons- I have been in my home for over 20 years and had my drained cleared on several occasions but never had to pay almost $200.00 to have it done (and told I was given a discount)! Appreciated the service but probably will not call for this type of service again.
A-1 Sewer & Septic Service Inc.
5
Excellent Service. As a Professional contractor, I expect the best with no B.S. They are that and more.
A-1 Sewer & Septic Service Inc.
5
Jake took excellent care of our situation. He was very neat, friendly, professional and got the job done. We will for sure call A-1 next time we need help!
A-1 Sewer & Septic Service Inc.
5
Once again I had a good experience with A-1. After calling for an appointment your plumbing technician showed up shortly. He was knowledgeable and was able to fix my drain in short order. He was professional and efficient. I will always use A-1 for plumbing issues.
A-1 Sewer & Septic Service Inc.
5
Chuck was very prompt, professional and friendly. Thank you for the great service.
A-1 Sewer & Septic Service Inc.
5
Very knowledgeable and reliable. Helped fix our problem the first time out. Tim was very professional and friendly. Even remembered being at our location before!
A-1 Sewer & Septic Service Inc.
5
Always fast andelivery excellent service
A-1 Sewer & Septic Service Inc.
5
On a Sunday, prior to Labor Day, when we are expecting a crowd of people, the sink stopped up. We called A-1 and within a short period of time a technician arrived. He was very professional and quickly unstopped the drain. The ribs were tender and Labor day was great. Thanks A-1. Ron Curry
A-1 Sewer & Septic Service Inc.
5
The leak is stopped and the tub/shower is working again. Tony did a great job. It was a difficult job as it was a VALLEY product.
A-1 Sewer & Septic Service Inc.
5
Plumber came promptly and completed the job satisfactorily. I was happy with a job well done at a fair price. I will definitely consider A1 again as my first choice.
A-1 Sewer & Septic Service Inc.
5
Quality of work excellent, responsiveness and fair pricing superior also. Service best of all thanks to Justin who was efficient and displayed fine personal skills. A+
A-1 Sewer & Septic Service Inc.
5
Fast response to my call. Quick assessment of what needed to happen by friendly plumber followed by appropriate sewer cleaning. problem solved.
A-1 Sewer & Septic Service Inc.
5
My technician was very friendly and did the job quickly. Price for service was fair.
A-1 Sewer & Septic Service Inc.
5
Excellent service and very helpful!
A-1 Sewer & Septic Service Inc.
5
rob was great. personable and thorough. i called in the afternoon and rob was there the next morning. i was shocked at the price because i thought it could be three times what was charged. good experience.

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