Reviews of Dream Land Pet Memorial Center in Acworth, GA

4.9 1,176 ratings

Categories: 
Pet Cremation, Pet Memorial, Pet Funeral Home
Business Description: 
Dream Land Pet Memorial Center and Cremation Services was started as the first full-service pet crematory and funeral home in Georgia. Our mission is to assist families with the cremation of their pets in a dignified and loving manner.
Dream Land Pet Memorial Center
5
Thank you so much for all you did for our family with the death of our precious cat, Bailey. The care and empathy we received from the moment she was picked up at our vet’s office, until we picked up her ashes a few days later, was amazing. You understood our pain and provided comfort with the utmost respect and dignity. It meant the world to our family. Many, many thanks, Bailey Griffith’s family.
Dream Land Pet Memorial Center
5
Dream Land has always taken care of my sweet fur babies and also me with the best service and care. I will always return to them when my next pet needs cremation services.
Dream Land Pet Memorial Center
5
This Memorial Center is simply the BEST. They are a class act from the beginning to the end. They have provided their care and concern for six of our dearly loved fur babies. They provide a place for you to grieve with no rush or any other insensitive issues. Perhaps most importantly they provide an "ear" for you to talk to someone if that is part of your healing. This is a family business and every member of the family is a true GEM, as well as the other wonderful people who are employed there. Also,they ONLY do INDIVIDUAL cremations, meaning it's JUST YOUR pet that is cremated, no other pets are joined with yours. Which to me is VERY important...and sacred. You won't regret using them to prepare your loved one. Trust me.
Dream Land Pet Memorial Center
5
I have had to use Dreland more than I want to as all of my pets are getting older. They have always been professional, courteous and respectful
Dream Land Pet Memorial Center
5
We’ve used your facility in the past and I’ve personally used you twice in the past month. Every single person I have interacted with is kind and compassionate. My brother and I left the vet after putting his dog to sleep and I got a call several hours later from dreamland saying that they had my brothers dog and he was safe with them. That meant so much to me, knowing he was not laying alone on a table at the vet. I appreciated that call. Then, when you pick up your pet, they also explain everything and I just find everyone to be very caring, sympathetic, and compassionate. Our dogs are our children, so We appreciate the kindness. It’s critical to our healing
Dream Land Pet Memorial Center
5
I was very satisfied with Dream Land and their services. My family and I were more than happy with the outcome of everything and I would definitely recommend anybody to go through Dream Land in the future
Dream Land Pet Memorial Center
5
Michael was very professional and exceeded our expectations.
Dream Land Pet Memorial Center
5
Thank you. Y'all showed our beloved dog, Charlie, love and the utmost care. We can never truly thank you enough... Warmest regards, The Smiths.
Dream Land Pet Memorial Center
5
We have used Dreamland several times in the past, as our daughter works at a large Vet clinic, we became familiar with your company and services. We have always been pleased with the total package: Quick and caring response, convenient and flexible offerings from “ pick up to delivery” At a very tough and emotional time, you need everything to go right....for that reason we will always use Dreamland and feel you will be well cared for if you do as well when that time comes..... Jim Choate
Dream Land Pet Memorial Center
5
The representative that contacted me throughout the process was kind and caring during one of the worst times I could image. I so appreciated how they handled everything. I’ve told everyone how respectful and sweet you all were. Would recommend Dream Land to anyone! Thank you again!
Dream Land Pet Memorial Center
5
I keep using you for all my pet cremation needs. Y'all have been amazing and even came in after closing for me to drop off my pet.
Dream Land Pet Memorial Center
5
Very kind, compassionate. Very pleased.
Dream Land Pet Memorial Center
5
My girl gypsy rose passed on a Saturday and the vet had already made arrangements to have a man pick her up on his "route" and I said absolutely not, she was going to Dreamland because she was my best friend, protector and a service animal. I wanted MY baby back, not comingled cremains of other pets. I saw firsthand the respect they showed for my daughter's cat Fred in 2015 and they cared for her mother in law last year when she passed. Wesley came in on Saturday and waited for me to drive from Calhoun to Acworth and he let me talk, talk about how hurt I am, how much she means to me. These are the kindest people and they will be caring for me when it's my time. I saw how my girl was handled when she was removed from my truck and I have no doubt that she was handled in a respectful manner throughout the process. I went to get her cremains and was met immediately after entering the building, escorted to a waiting area and my girl was brought to me by a very nice young man who showed me her hair clippings, footprint and cremains box, a beautiful box and exactly what I wanted. I was asked if I had questions and escorted to the door when I was ready to leave. I couldn't imagine leaving her anywhere else and feeling so at ease and comfortable with my decision. Response to her passing was immediate and I am so glad that I have no doubt that I have my girl and only my girl. I highly recommend Dreamland to any family that expects quality care, respect with dignity for their family members, be they human or fur babies. Thanks to all involved in her care whilst away from me. Respectfully, Beverly Jo S Coombs, mom to Gypsy Rose 02-15-07 10-5-19.
Dream Land Pet Memorial Center
5
Dreamland has taken great care of our family during the most difficult times. They are thoughtful and compassionate as they handle all of the final arrangements for our fur babies. The experience left us with a sense of peace and closure that helped us to begin healing from this loss. This was our second time using their services and I recommend them to anyone who has to go through the loss of a pet. The ability to create keepsakes to celebrate the lives of our Peaches and Moses allowed us to memorialize their lives and the impression left on each of us by those special little pugs. I couldn't have asked for a better way to remember our beloved pups! Thank you Dreamland. Our deepest gratitude, Lisa, Duriel and the Porter girls
Dream Land Pet Memorial Center
5
I was very happy with all of the people that I talked with at the funeral home. Thank you very much for your words to me, to help me feel better of the loss of my family member bart. Thank you so much. I will always recommend your place of of business
Dream Land Pet Memorial Center
5
Very professional and understanding.
Dream Land Pet Memorial Center
5
Thank you for your kind words during our time of loss.
Dream Land Pet Memorial Center
5
Dream Land promptly picked up my cat from the vet and were very kind and sympathetic in my communications with them. I feel so comforted knowing that he was handled with care.
Dream Land Pet Memorial Center
5
Our experience with Dream Land was so caring and compassionate. Being new to Marietta, we did not know who to contact but Dr. Riley took care of recommending them and having our Ziggy picked up by them. They were very caring and professional when they called me and when we picked up his ashes at Dream Land. When we walked in and were greeted by Wade we knew we had chosen the best. As animal lovers especially dogs they are not just pets but family and we appreciated so much the lock of his hair and his paw print. When the time comes we will use them again but we hope it will be a long time from now. We also were glad to hear about their long history in the funeral home business and will chose the adjacent facility owned by the family for ourselves when the time comes. Thank you Dream Land for taking care of our boy so lovingly and for showing such kindness to us.
Dream Land Pet Memorial Center
5
We felt comfortable that our sweet Gibson was handled with love and dignity. We received a call and the first words “we are so sorry for your loss” meant so much. Our pets are our family and you treated him as such. The paw prints look great and the box for his ashes is beautiful.
Dream Land Pet Memorial Center
5
Friendly staff. Professional.
Dream Land Pet Memorial Center
5
The respect and care that comes from the Dream Land staff is incredible. They couldn’t have made the process any easier.
Dream Land Pet Memorial Center
5
Everything was great. Prices are higher than competitors. Pick up hours are a little difficult for working pet parents. But, no complaints about staff or services.
Dream Land Pet Memorial Center
5
I cannot express how grateful I am to Dream Land during such a difficult time. We had our Lilly for 16 years after adopting her from a high-kill shelter. I was so bonded to her and only wanted the very best when her time came to leave us. Dream Land exceeded those expectations in the care, consideration, and communication regarding our sweet Lilly. They called me when they picked her up from the vet just to let me know they had her and she was going to be well taken care of. Such respect for a grieving owner!! Thank you a million times. You made the transition much easier! I will forever be grateful!
Dream Land Pet Memorial Center
5
We were more than pleased with Dream Land. The day our precious Howie passed away, Wade was prompt with his response to our needs. He was courteous, compassionate and helpful. We would most certainly recommend Dream Land.
Dream Land Pet Memorial Center
5
We were extremely pleased with Dream Land Pet Memorial Center. Everyone was so kind and respectful. They came to our home and picked up our Sami. Wade was so gentle with our Girl. We knew she was leaving with someone who sensed how special she was to us. They fulfilled everything that they had stated on their Website and more. Although they could never have taken away the pain we were experiencing they made it much easier to let her go. I believe they should have a 10 Star rating not a Five Star.
Dream Land Pet Memorial Center
5
Everyone was so nice and caring...I felt like they understood my pain. I truly appreciate you guys taking care of my Pixie.
Dream Land Pet Memorial Center
5
I can’t begin to express my gratitude to Dreamland for their service and the kindness and compassion of everyone there. 5 stars just aren’t enough! Losing a furbaby is heartbreaking but it is a comfort knowing that you are entrusting their final care to someone who shows such respect and compassion, as if it were their family member. In May, I called on Saturday morning. Wade returned my call immediately and was so kind and helpful. Two weeks ago I was in need of their services again. Jessica and Wade were there to help. I can’t imagine using any service other than Dreamland. Thank you so very much Wade and Jessica.
Dream Land Pet Memorial Center
5
Overall great experience. I was comforted and reassured when speaking with the employees at Dreamland that Romeo would be taken care of with love and dignity and in my heart I knew he was❤️
Dream Land Pet Memorial Center
5
They were very kind and thoughtful and very caring of how you felt during this hard time their service is very good and I’d recommend them to anybody
Dream Land Pet Memorial Center
5
Dream Land's partnership with Paws, Whiskers and Claws veterinary made it very easy for me to make decisions regarding the cremation of my sweet cat, Stella. The Dream Land representatives were very prompt with their communication and always kind and sensitive. I was touched that they snipped some of Stella's fur and made an imprint of her paw as a keepsake. I did not know that this was a part of the service and I just love it. The brochure given to me "Remembering Your Loved One" also has been a big help. It's been a heartbreaking time, but Dream Land's services, attention and care made it easier to bear. Thank you.
Dream Land Pet Memorial Center
5
Great service in time of need.
Dream Land Pet Memorial Center
5
Saying goodbye to a pet who has been your best friend is one of the hardest things to do. And we've had to do this twice in the past six weeks. The folks at Dream Land were so kind and considerate to us. From the first phone call to let us know our loved ones were picked up from the vet and in good care, to the interactions when we came to retrieve their ashes, everyone at Dream Land made us feel comforted. We are so grateful for you and the wonderful service you provide.
Dream Land Pet Memorial Center
5
Few things in life are more difficult than saying goodbye to a beloved pet. Dream Land treated our dog and our family with loving compassion. I will always be grateful to them.
Dream Land Pet Memorial Center
5
Dream Land Pet Memorial was a source of comfort during an incredibly painful time. Having not experienced this process, we had many questions and each person I spoke with was very patient, informative and sympathetic. While we didn’t want to “let our pet go,” we felt comforted knowing these kind people were taking care of him. The keepsake and urn options are high quality and are a beautiful reminder of beloved dog.
Dream Land Pet Memorial Center
5
Everything was great, employees understood what we were going through and made everything easy and answered all of our questions. Thank you Dreamland you are awesome
Dream Land Pet Memorial Center
5
There are no words to fully express just how wonderful the staff at Dream Land Pet Memorial Center was in their handling the cremation service for our little boy, Bogey. They were very kind, patient, professional and compassionate. When the time comes for our other pets, we will without a doubt choose them and refer them to anyone needing their services. Thank you all so much for making this sad time a little easier.
Dream Land Pet Memorial Center
5
My experience with Dream Land was absolutely amazing. One thing that stood out to me was the fur that we received with our package. Our cat was a tortie and the fur clippings included all of her colors. We plan on putting her fur in an ornament that we can hang on our Christmas tree each year to remember her by. This is just an extra step (that I wasn’t aware of) that was taken that meant a great deal to my husband and me. I was also very impressed by how quickly we got her remains back which was very nice. I would highly recommend Dream Land to others.
Dream Land Pet Memorial Center
5
You guys were awesome. This is the 2nd time that we have used you. You guys helped us through a very difficult time. We had 2 boxers - they were sisters - always together. You were so sweet to help us put both of them together in one keepsake box once the 2nd one passed. Everyone there is very kind.
Dream Land Pet Memorial Center
5
Always professional
Dream Land Pet Memorial Center
5
I decided Frankie, my 18 y/o terrier would pass peacefully at home. The doctor that came to our home made arrangements with Dream Land. I will be forever grateful to her for selecting Dreamland. Michael was at the house at exactly the time he was scheduled. He arrived with a dog bed and brown sherpa blanket. When Frankie passed I placed his body on the bed and Michael gently covered him with the blanket. Michael was soft spoken and patience as I said my good byes. He assured me Frankie would be cremated individually. I asked if they could take Frankie's remains to the vet's office and they assured me it would be no problem. I received a call from Michael on the day he took Frankie to the vet's office to let me know that Frankie was there. At one of the saddest times of my life there was comfort that Frankie, who had given so much to me was being treated with compassion, respect and dignity. Thank you Dream Land Pet Memorial Center for helping through this time.
Dream Land Pet Memorial Center
5
Dream Land Pet Memorial was wonderful. They reassured me that my sweet Yorkie would be cremated by herself. They picked her up from the vet & called me letting me know when she would be ready. They also returned her to the vet for me to pick her up. It was a very organized process & they treated my puppy with dignity & compassion. They called me multiple times so I would feel comfortable & knowledgeable of the process. The way they handle everything was very nice. I would use them again if ever the need should arise. I can’t thank them enough!!!! I appreciated them so very much!!!!
Dream Land Pet Memorial Center
5
I drove from S.C. to bring my precious baby to be cremated because I knew that he would be treated with respect and dignity. I was also blown away by the kindness of staff that went above and beyond to help me feel comfortable and comforted during this difficult time. The facility is beautiful, clean, warm and welcoming. I will never trust anyone else with my babies!
Dream Land Pet Memorial Center
5
Dream Land is an excellent facility and the nicest people i have met. They were so respectful and helpful with the cremation and decisions to do with my dachsund, Oscar. I recommend this company to anyone. I am so thankful that Dream Land was an available option during a very difficult time in my life. Thanks for the kindness!
Dream Land Pet Memorial Center
5
The death of a fur-baby is never something you want to think about and when it happens can be so devastating to the family. DreamLand understands that this is not just some dog, but a member of your family. They react with compassion and sympathy and help you and the rest of the family through a difficult time. Thank you for making a difficult time a little easier.
Dream Land Pet Memorial Center
5
My husband and I are very please with the service you provided for our Baylee. Although we miss Baylee greatly we now have our baby home to remember the special moments with him. Thank you and God Bless
Dream Land Pet Memorial Center
5
Dreamland was very kind and thoughtful when it came to cremating our sweet dog. The process was very easy and we know our Emma was treated with respect and kindness!!
Dream Land Pet Memorial Center
5
My biggest concerns are as you stated, I wanted my pet and only my pet, respect, dignity and caring. My dog Mikie was a member of our family "not just a dog". He deserved to be treated with respect and dignity, he gave so much. So thank you for helping to make things as easy as you could considering the situation.
Dream Land Pet Memorial Center
5
Dreamland took very good care of us and Lucy, my parents' 11 year old boxer who was their companion and protector if the grandkids. Shewas loved by us all and the memorial that Dreamland helped us create definitely reflected that. With an unexpected late stage Lymphoma diagnosis the week before Christmas, we were devastated and feeling hopeless. They were able to help me work through things in advance so we could plan the best way to honor Lucy with the dignity she deserved. When she was euthanized, they coordinated with our vet, and picked her up promptly, and called us to confirm as soon as they picked her up, about 20 minutes after she passed away. They have very good safeguards that stay with the pet through the whole process. It is clear each pet and pet family is treated with respect and given their utmost individual attention. The wooden box holding her cremated remains is beautiful and high quality. They took great care with the fur clippings and the pawprint. This was our first time with Dreamland and our first experience with cremation. They stayed in contact through the whole process, and Lucy's remains and mementos were returned in a very timely manner.
Dream Land Pet Memorial Center
5
Our beloved pug, Stanley, unexpectedly passed away on a Friday evening at home. We didn't know what to do so we asked a friend who lost a pet earlier this year. They referred us to Dream Land and she said they really were a 'dream land' and had a wonderful experience. We decided to look them up and saw that we could call 24/7. It was pretty late on a Friday at this point but my husband called and spoke with a very nice person who said that someone would call us back to make arrangements tonight. Within 15-20 minutes we got a call back. They offered to come out and pick up Stanley that evening or if we wanted to spend more time with him, they would come at whatever time we wanted the next morning. We opted for the next morning and were kept informed on arrival time. When he arrived he was so sensitive and patient to our family's loss and took the time to answer all of our questions. He loving moved Stanley to a carry and covered him with a warm blanket. We got a call Tuesday that our boy was ready for us to pick up (several days earlier than we expected). He was in a beautiful carved wood box, a clipping of his hair, and a plaster paw print which we will cherish forever. Our boy is gone but Dream Land really made this devastating experience for our family a lot easier. Thank you Dream Land - The Henshaw Family

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