Reviews of Legacy Remodel & Design Group in Dallas, TX

4.8 46 ratings

Categories: 
Gutter Protection, Bathroom Remodeling, Gutters
Business Description: 
Legacy Remodel & Design Group has been family owned for over 40 years. Our integrity defines our company. Our commitment to serve our customers is the foundation and "Legacy" of our company. We handle specific products that were selected because of their uniqueness, necessity, and quality. Each are premier products in the home products industry. We are focused on our customers, on solving their problems, increasing their safety, and enriching their lives. Our goal is to make our customers happy.
Legacy Remodel & Design Group
5
Excellent
Legacy Remodel & Design Group
5
I really needed a tub to shower conversion and I must say that Legacy Remodel & Design Group stepped up to the challenge. The work is phenomenal and outstanding results for my situation. The staff was very courteous and gave professional prompt service. I would recommend them highly. They were very conscientious in their cleanup. I would barely know they had been there except for my bright shiny new shower.
Legacy Remodel & Design Group
5
My husband was on site during the installation of the gutters. He was very impressed with the men doing the work. He said they were very professional, polite, hard working, nice men who paid attention to details. I appreciated that I received a call the day before the installation to confirm the appointment and go over details and a follow-up phone call the day after to make sure we were pleased with the installation. We are both very happy with the appearance of the finished product!
Legacy Remodel & Design Group
5
Salesman described the product well, appointment to install was on time and work accomplished promptly.
Legacy Remodel & Design Group
5
To anyone thinking about having new gutters and helmets installed , I would highly recommend Legacy Remodel & Design. Their work was done very professionally, on time and they did a great job. I had one minor issue and they resolved it very quickly and to my satisfaction.
Legacy Remodel & Design Group
5
Came when promised. Excellent job of installation. Contractors were very professional. Very pleased with the product. It is raining hard today and no leaks or mess
Legacy Remodel & Design Group
5
the gentlemen whom you sent were professional and courteous. they went about the installation and did their work very well.
Legacy Remodel & Design Group
5
Terry was professional and followed thru. Richard was very courteous and answered my questions. The crew was on time.
Legacy Remodel & Design Group
5
First of all the event person described the process and technique very well. I know about the product be it was good to have some additional information. The salesperson that came to the house was very knowledgeable and did a complete job of explaining the process, showed examples and provided the offer. The installation crew that came out called about 15 minutes before and said they were almost here. When the arrived I talked to them and the were very helpful in, again, explaining the whole process on installation. several times during the installation I asked more questions and got a complete answer each time. Before they left the asked if I had any remaining question and there, again, explained each to the fullest. The two installers were, in my opinion, very knowledgeable of how to install this product the right was. Jerrell Sandling
Legacy Remodel & Design Group
5
They were very good at keeping me informed about the status of my order and anticipated starting date. Since the original size of the Gutter Helmet was too small for the depth of my shingles, a larger size of the Helmet had to be ordered. The new Helmet arrived in just a few days and the installation was completed within a few hours. The crew was very polite and informative. My experience with both the product and the company has been very good. I am waiting for a good hard rain to test the efficiency of the Helmet.
Legacy Remodel & Design Group
5
They were on time and very professional. They went over everything thoroughly with me so there were no surprises. They worked quickly and cleaned up as well. Now that we have had some rain I can say the Gutter Helmet works great. Would recommend this company !!
Legacy Remodel & Design Group
5
The salesperson was very knowledgeable and knew exactly what I needed for proper functioning of my system, along with taking my preferences (mowing around things) into consideration. The installation people were very professional and I hardly knew they were here (a blessing since I have a chronic illness). There was no debris left anywhere. The product looks great and gives the house a very "finished" look, although that is not why I purchased it. I lived in the middle of piney woods - literally and gutters have been an enigma - they really needed cleaning out weekly (smile - not!). This Gutter Helmet system is the best thing since garage door openers! And, I would go with the real deal - the one with the patents. Who wouldn't want this on their house unless they live in a treeless neighborhood (and who would want that - not me!)? I recently checked (over a year since original installation) and I could hear the water rushing through the gutters and I actually went out and verified water was coming out all 4 downspouts and going where it was supposed to - and it was! To me this is a no-brainer - looks good and works great - wish I'd had it 30 years ago!
Legacy Remodel & Design Group
5
Sean and Richard were very professional and helpful. They even went back for additional trim when I changed my mind on what was ordered. Very congenial and easy to work with. I thinkt the guttler helmut look has definitely increased the value and look of my home. Thank you!
Legacy Remodel & Design Group
5
Legacy Remodel and Design Group did everything they said they would when they said they would. The crew that came to our home were friendly and answered any questions I had regarding installation and upkeep. They took care to not damage any plants while putting in the Gutter Helmet and picked up all materials before they left. I would highly recommend this company to anyone that expects fast, clean and courteous service.
Legacy Remodel & Design Group
5
Good...........
Legacy Remodel & Design Group
5
Legacy was very professional and did a great job very efficiently. I am very pleased and would recommend them to anyone wanting a bath remodel. They were good to stay on top of things and keep us updated on when they would be here. They were right on time and completed the job faster than we expected. The bath look great!
Legacy Remodel & Design Group
5
After getting several estimates, Legacy had the best prices and the best gutter for our money. Their staff were courteous, kind and very efficient. The guys that came out to install our gutters were on time, had all the equipment needed to complete the job and were very professional and nice. They gave us advice concerning some of our roof problems and they finished the same day they started. I would highly recommend this company to anyone. Dr. & Mrs. Bill McLendon
Legacy Remodel & Design Group
5
Very efficient we had gutters on the house with in a week of first payment. The installers were very professional and had gutters on house in less than 1 hr.
Legacy Remodel & Design Group
5
This is the 2nd time we have used Legacy Remodeling for bath improvements! It was nice to be able to go to someone we trusted to address our needs in the master bath. We replaced the shower along with the glass surround, plus removed the old Jacuzzi tub and put in a new soaker tub. Preparation is a key to all good work. Legacy's operation team came out before the install to get a detailed look at exactly what needed to be done and how to proceed to insure a smooth install. This product is easy to clean and will last a long time with very little maintenance. Good service, professional install, and a great product all add in to earn this 5 star rating!
Legacy Remodel & Design Group
5
These guys did a great job putting in gutters for our new home. The cost was more than the cheap stuff, but they just look tremendous and work great. You can hardly see them, color blends in and everything is straight. We had to delay installation until the house was ready, but they came promptly when called. The workers were polite, worked well into the night to get it done, and cleaned up before going home. I'm happy.
Legacy Remodel & Design Group
5
Just a few lines to express my complete satisfaction with my new shower. The installers were very competent and did a great job. They were polite, courteous and did a very good job of cleaning up afterwards. I wanted to use a company with a track record of longevity. I would not hesitate to refer this company. Again I thank you for a great job.
Legacy Remodel & Design Group
5
Installers knowledgable about product. Sales person very good. Good experience.
Legacy Remodel & Design Group
5
I cannot say enough good things about this company. They have quality products, knowledgeable installers, and excellent customer service. They worked with me to provide exactly what I was wanting. Carol was extremely kind and well-formed with helping me choose the right products, Norbert came and installed everything without disrupting the household in any way, and Terry was just a phone call away when I needed to ask anything. I am 110% satisfied with the job they did. I could not be happier!
Legacy Remodel & Design Group
5
We had no problems. Everyone was professional and the installation was done well as far as we can tell.
Legacy Remodel & Design Group
5
Professional staff who disclosed all the facts, prices, fees, pros and cons up front. There were no hidden fees or surprises from this group. Service and installation were prompt and done with no fuss or muss. They left our house cleaner than when they arrived. You wouldn't have known they'd been there if it wasn't for the wonderful new tub. They have a very nice selection of products to choose from and they are of superior quality. We are sorry we didn't have them do our front bathroom instead of getting a lessor quality product installed from Lowe's. I doubt we will ever have to replace our new tub but the Lowe's tub, while nice, will have to be replaced in another 5-6 yrs. They may cost more up front, but you get what you pay for. Superior service and quality products just cost a little more and it is well worth it! We recommend them highly!
Legacy Remodel & Design Group
5
Our second experience with this company. We first had the Gutter Helmet put on the back of our house. Excellent product and installers were on time and experienced. Great Job !! Most recently we had a tub to shower conversion in the master bath. The sales person that came to our house had a vast knowledge of the product line and offered great choices. The installers were on time and did a Fantistic Job. They cleaned up as they worked, kept us informed as to the progress and offered arrangement choices to height of shelves and bench in shower. They are great guys and realy know their craft. Follow up after the install was quick and the type of customer service you long for these days. We recommend this company without hesitation.
Legacy Remodel & Design Group
5
With all the trees around my home, keeping the gutters clean was becoming a constant problem. I began paying attention to ads in the paper that offered a solution to the problem, however, replacing my 3 year old gutters with new ones seemed unreasonable. Then I remembered seeing a demonstration of the Gutter Helmet at a garden show. Solution found. I looked them up and made the call. The installers were first rate, professional and answered all my questions. Now I can't wait for the leaves and the rain to fall.
Legacy Remodel & Design Group
5
We had a bad rising water problem...Mr. Bailey explained that with time soil builds up around the foundation...his solution was to help move the water away from the house, glad to report that gutters and the gutter helmet worked!
Legacy Remodel & Design Group
5
My company and I have used Larry Bailey and Legacy for a number of residential and commercial jobs for years. He has delivered 110% ...more than expected. His crew is fast and they clean up their mess! After a very large job recently, we got a large rain and Larry returned and made a few adjustments at no charge. AND I only made 1 phone call. I would not hesitate to give them a 5 Star rating in all areas
Legacy Remodel & Design Group
5
Great people, quick installation and easy to work with. No hidden charges or kinks. Highly recommended! They did our first bathroom about 5 years ago and then we had them come back and do the 2nd bath this year.
Legacy Remodel & Design Group
5
I'm happy to have found this professional service for the repairs and addition of screens to my gutters. They did a great job and I feel good about having chosen them, because this is their expertise. So I anticipate being happy with their work for years to come.
Legacy Remodel & Design Group
5
I am so happy with my Bath Wraps shower. The installers took out my bathtub and converted the space into a shower in a little over one day. I am a little older and the bathtub was a real hazard for me, but now I feel safe with my new shower and the upkeep is easy! My safety is definitely worth making this purchase and the lifetime warranty is important. Great company to deal with and a great experience overall.
Legacy Remodel & Design Group
5
Service was excellent on original install. The follow-up service was fast and complete.
Legacy Remodel & Design Group
5
I have wanted an upgrade for my roof, for a long time now. So, when insurance paid for storm damage to my roof, I had my opportunity to upgrade. New gutters were a part of that deal. Because I had done some studies (that impressed me) about Gutter Helmet I grabbed the opportunity to get the Helmet. While we have had little rain to truly test the Helmet, they look GREAT. I was very impressed with the whole process starting with my initial phone call, to the estimator, to the scheduler, to the installers, and the follow up contacts. While, the product is very expensive, (I was fortunate to get a 30% promo discount) I'm confident that it will be well worth the price as my "gutter cleaning days are over". I will be showing them off as time goes by as well as recommending them to anyone who may have the need. A hardy "Thank You" to all your professional people!
Legacy Remodel & Design Group
5
Gutter Helmet conducted our job with thorough professionalism, from the original biding appointment to the completion of the work. We were called frequently to give us updates of expected arrival times and the workmen were pleasant and personable. We are very pleased with the results.
Legacy Remodel & Design Group
5
These guys showed up on time, prepared and experienced. Their product knowledge was impressive and very assuring as Gutter Helmet is not cheap. The install went without a flaw and the technician tied in our porch gutter system as well. Sometimes five stars just isn't enough. Excellent, just excellent product, follow-up and service.