Reviews of Mattress Direct in St. Louis, MO
4.9
Categories:
Mattress, Tempur-Pedic, Beautyrest
Contact Information:
Business Description:
At Mattress Direct, we have partnered with mattress manufacturers to bring their entire catalogs to you at factory direct pricing.
Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.
Mattress Direct

Lauryn
May 13, 2016
Jerry was very friendly and helpful with picking out my new mattress.
Mattress Direct

Lois
April 22, 2016
The salesman was very helpful and polite. His name is Justin.
Mattress Direct

Jaime Borgers
April 14, 2016
What a wonderful experience with Jerry. He was knowledgeable and funny. He knew when to lay down the facts and was open and joking with us to make it an easier less stressful experience. The policy of being able to return the mattress in 12 months for a different one is what sold us. It's basically a comfort guarantee!
Mattress Direct

Kaitlyn Edmiston
March 2, 2016
I was helped by a very polite and enthusiastic man who provided excellent service. He was very knowledgeable and took care of me quickly and efficiently. Their store is spacious and clean. I will definitely consider them for a future mattress purchase.
Mattress Direct

Donna Lembke
March 2, 2016
Very nice staff.
Mattress Direct

Tiffany Stern
March 2, 2016
Awesome St. Louis Blues Branded pillow!
Mattress Direct

Rick Cwiklowski
February 29, 2016
Excellent
Mattress Direct

Lisa Cwiklowski
February 26, 2016
Excellent customer service. Very helpful and friendly.
Mattress Direct

Deena Sneed
January 27, 2016
My visit wAs not intimidating. I was welcomed to the store and was not hounded about my purchase. I was educated by the sales associate on the type of bed that would be great for me. Also the prices were awesome!
Mattress Direct

John Keiling
January 25, 2016
Jerry was awesome. He took his time with us and carefully laid out our options. He explained very clearly the different models and made sure we felt comfortable with our decision. It is good to know we have the assurance that if we are not happy with our mattress within the first year, we can bring it back and choose a different model. It is that peace of mind combined with a great sales experience and reasonable price that keeps us coming back
Mattress Direct

Tony Barylski
January 20, 2016
My wife and I visited the store in Dardenne Prairie. Jerry was very knowledgeable and helpful in finding the right mattress for a toddler. He even had a solution with a cooling mattress cover for my wife, as she gets warm during the night. We will definitely be coming back when we replace our mattress and when my youngest is ready for a full size bed.
Mattress Direct

Mary Marre
January 17, 2016
It was wonderful. The store employee, Jerry, was friendly and knowledgeable of the mattress selection in the store.
Mattress Direct

GTO Man
January 18, 2016
We actually interfaced with 2 sales people, one on each of our first two visits. Justin on the first and Jerry on the second. Both were knowledgeable and courteous, providing information, yet not pressure. They explained the different styles and price breaks, along with available accessories.
All in all, we were pleased enough to purchase mattresses, power bases and accessories. We are eagerly awaiting delivery of our new mattresses and power bases scheduled for next Saturday.
Mattress Direct

Kirk C.
January 17, 2016
Excellent experience. We purchased a new bedroom set and needed a new mattress. It had been several years since we purchased a mattress and really did not know what we wanted, what was available or what the new technology could mean to us. The Mattress Direct rep was fantastic about evaluating our needs, explaining they type of beds and the technology and we feel that he made the correct recommendations to us. Our rep was very knowledgeable and we ended up purchasing a bed that day. We were planning to visit 3 locations, Mattress Direct was the 1st and only stop.
Mattress Direct

Richard
January 9, 2016
This is the 2nd time I have priced mattresses at this location and there is no pressure to buy and this is why I returned to make a purchase.
Mattress Direct

Jacalyn Riegel
February 9, 2016
Had a Fabulous experience at the Mattress Direct in Dardenne Prairie! Jerry helped my husband and I pick out a mattress a few weeks ago and he was very knowledgeable. We were able to make a very well informed decision and have been very happy with our choice! We are sleeping better than we have in years! Thanks for all of your help Jerry, we will defiantly be back for our next mattress!
Mattress Direct

Brian Vance
January 10, 2016
Was purchasing a mattress for our daughter, the sales person Jerry seemed very knowledgeable and the value of the mattress seem fair. Overall we were very happy with their selection, the cleanliness of the store especially the sales person that help us .
Mattress Direct

Gail Vance
January 7, 2016
We had a great experience at mattress direct and our salesman Jerry was especially helpful. We look forward to receiving our new mattress and foundation.
Mattress Direct

Ryan Phillips
January 11, 2016
No complaints. Nice people. Salesman was a snazzy dresser.
Mattress Direct

Carole
January 9, 2016
Fantastic experience with Mattress Direct. Ray was knowledgeable and efficient with his assistance on my phone order. Fast, friendly delivery. Couldn't be more satisfied. Thanks!
Mattress Direct

MARK TALIR
January 25, 2016
I purchased a mattress two weeks ago, got a good price, comfortable with great quality.
Mattress Direct

JOHN HYDE
January 2, 2016
We were very pleased with dealing with Mattress Direct. Special thanks to Ray for helping us get the comfort we needed to go along with the highest quality at a great price.
Mattress Direct

CAMILLE SIMMONS
January 6, 2016
I enjoyed my visit to Mattress Direct. I Had my choices narrowed down to two mattresses when I came in. Ray helped me to make my final decision based on all of my needs. The whole process was surprisingly quick and easy. The prices are awesome so much so that I had to share with family and friends.
Mattress Direct

Shama Ray
January 2, 2016
Ray Martin really provided excellent customer service. He was very helpful with finding products that fit our comfort needs. We were very satisfied with the products and will return to buy from him again in the future.
Mattress Direct

Siedah Henley
December 11, 2015
I was in need of a mattress & stopped by due to a referral from my dentist. It has been a one stop shop. I found everything I was looking for with a great affordable price. I had a budget and Mattress Direct seemed to have taken it into consideration. I wanted a gel memory foam mattress with a box spring. I got both with in my budget. Thanks Mattress Direct
Mattress Direct

Charlene Martin
November 12, 2015
Spoke to salesman Ray Martin and he was very knowledgeable. He was very patient with us and made sure that we understood all the differences in each product. We felt very comfortable with him and not pressured. He is a true asset for your company. We have researched these type of products at other stores and your prices were the best for the quality. It was a pleasure doing business with your company and salesman Ray.
Mattress Direct

Nate French
September 27, 2015
Quality
Mattress Direct

Sandy Knight
July 31, 2015
Ray was very knowledgeable about all the products in the store. He gave me the best deal in town despite the delivery charge.
Mattress Direct

KIMBERLY HARRISON
June 26, 2015
My husband and I were looking at purchasing a new mattress. We received an ad from Mattress Direct and decided to go check it out. Ray, a salesman greeted us upon arriving and was extremely knowledgeable about each mattress we asked about. He was patient and helpful in helping choose the mattress that worked for us. We will definitely be returning customers thanks to the great service that Ray provided.
Mattress Direct

Gale Rahmoeller
May 31, 2015
It was a very pleasant experience. The salesman/store manager is very courteous and knowledgeable. He answered all my questions and explained differences between each mattress.
Mattress Direct

Sallie
May 12, 2015
We had a very positive experience. We went in with an amount we wanted to spend (which wasn't very much), and came out with 2 great mattresses. Ray was very respectful of what we wanted to spend and helped us find the right fit for our two daughters. He is terrific to deal with.
Mattress Direct

Casey Jones
May 6, 2015
This was the best experience I have ever had in a mattress store. I felt comfortable in the decision I made and the price that I paid. I will be coming back to buy another mattress when I need too.
Mattress Direct

Dominique Digregorio
April 27, 2015
Ray was very knowledgeable and helpful. He made the experience stress free.
Mattress Direct

Cissy Baietto
April 26, 2015
WE BOUGHT A WONDERFUL PILLOW FOR MY HUSBAND
Mattress Direct

Kenya Grant
April 25, 2015
Ray was great he found me the best deal for my money and gave me the option to finance it. Work out great with my school payments. Ray needs a raise he's AWESOME
Mattress Direct

Steve Horvath
April 12, 2015
Ray was very knowledgeable, and professional. Our visit was very pleasant. Would recommend to our friends.
Mattress Direct

Amber Jordan
March 31, 2015
My husband and I had a wonderful experience at the Manchester location. The sales associate was understanding of our price point and needs.
Mattress Direct

Terese Messman
March 20, 2015
Helpful, friendly information shared quickly - it was very positive. My technical q's were answered and I was able to test-drive mattresses in order to decide. The price was fair, I was offered a coupon for a future purchase, and the quality of the product was guaranteed. I almost fell asleep on the comfy mattress I bought … in the store.
Mattress Direct

Jessica M.
March 13, 2015
I really enjoyed Ray's expertise on each type of mattress available! He helped me figure out the best option suitable to my preferences and never pressured me to buy the mattress on the spot. I can't wait to get the call that it's in!!!
Mattress Direct

Mike Libertore
March 16, 2015
I purchased two pillows and pillow protectors from Ray at store on Manchester Road. He was knowledgeable and easy to work with. I would refer him and Mattress Direct to anyone looking for pillows or a mattress. Thanks for your help Ray.
Mattress Direct

Jennifer Zayed
March 13, 2015
Customer service was excellent. Ray was extremely helpful and worked with us to help us make the right mattress choice. Price was better than way other store in the area. We are very satisfied with the purchase.
Mattress Direct

Chad Moore
March 11, 2015
Excellent experience! Ray was extremely knowledgable and helpful, pleasant and professional. We appreciated the fact that we didn't feel pressured to buy. We left and compared prices and products at other stores nearby, but came back the next day because Mattress Direct had the best deal for what we wanted.
Mattress Direct

Arnes Crnolic
February 17, 2015
I was just shopping for mattresses on Presidents Day and still found most places having mattresses in the same price range then I came across Mattress Direct and was every happy I did. Ray my sales guy was cool and not pushy didn't act like we were his quota. I asked questions about competitive brands and he was very knowledgable without pushing me in any direction. I throughly enjoyed my experience buying with them feeling like I didn't need to catch a sale to get a great deal. I would recommend them to everyone.
Mattress Direct

Stephen Longo
February 16, 2015
After doing some research and shopping, I visited a few stores. Most of the prices seemed high and some other store's employees seemed to have general knowledge of theor product. I heard that I could get a great price at Mattress Direct. I shopped at a competitors location and was dissatisfied in many ways. As I arrived at Mattress Direct, I was greeted professional, given ample information about the products which fit my needs, and all questions were answered to help the decision to purshase from Mattress Direct. this was a great experience, thank you!
Mattress Direct

Laura Vitela
February 7, 2015
Very pleasant. No pushy sales person. Vey helpful in finding what a person needs.
Mattress Direct

Judy Rosen
February 7, 2015
As soon as I walked into the store I felt as if my needs were what was important and that there was no pressure to buy. I was asked pertinent questions that allowed Dave to direct me to try various mattresses and decide for myself what I liked and didn't like. The mattress that I liked the best on this visit wasn't on a moveable frame so I decided to think about it with the promise that when I returned he'd move it so I could try the mattress on the frame I might purchase and see for myself. I wound up going to a different Mattress Direct store a week later due to my schedule and was assisted by Ray Martin who moved not only the one I'd thought I might buy but another mattress he thought I might like onto moveable platforms. I wound up buying a more expensive mattress than I'd originally planned as well as the moveable frame and felt extremely confident in my choice. Ray was patient and there was no pressure at all. The delivery went without a hitch and I am very pleased with the entire experience. Very knowledgeable and laid back salesmen and Great Customer Service!
Mattress Direct

Elizabeth
December 3, 2014
I had a very pleasant experience at Mattress Direct. Our associate, Katie, didn't try to push us out of our price range at all and was very helpful and patient.
Mattress Direct

Erin Meckfessel
December 1, 2014
It was a quick and educational process. The women who sold us a mattress was very straightforward and helped us choose the best mattress for both of us. We would highly recommend mattress direct to anyone looking for educated and friendly service.
Mattress Direct

Irena KATS
November 16, 2014
I liked that I was presented the fCts and I was not pushed into a certain price. I made my own decision.
Mattress Direct

Tanya Champion
November 21, 2014
I was referred by a friend of mine and was quite pleased with my service. Ray was very helpful in guiding me to choose the right mattress for me. Thank you so much!