Reviews of Palos Pediatric Dentistry, PC in Palos Heights, IL
5.0
Categories:
Pediatric Dentist, Healthcare
Contact Information:
Business Description:
Palos Pediatric Dentistry, PC is a family-centered pediatric dental practice located in Palos Heights, IL.
Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.
Palos Pediatric Dentistry, PC

Kathy S
July 17, 2020
Excellent service. My girls was so excited and happy for a new dentist
Palos Pediatric Dentistry, PC

Sara Z
March 6, 2020
Wonderful Pediatric Dental practice! My daughters have been going to Dr. Facko for a few years now and the experience has always been exceptional. The office is beautiful. The assistants, the office management, and Dr. Facko are friendly and professional. When my youngest suffered a mouth injury from a fall down the stairs Dr. Facko was there for us for emergency dental work. I know when Dr. Facko gives treatment advice he is giving it to you as if you are family. He is kind and patient. Keep up the great work!
Palos Pediatric Dentistry, PC

Susan W
March 9, 2020
We sought out Palos Pediatric Dentistry for a second opinion for dental work for our four children. Dr. Facko provided direct feedback on the status of their dental health and laid out a staged plan to complete the work that our children needed. Dr. Facko’s biggest concern was maintaining a positive experience for our children so that they could maintain a healthy relationship with having work done on their teeth. The office environment is kid friendly, clean, and the staff have been kind and helpful!
Palos Pediatric Dentistry, PC

Kathleen H
March 4, 2020
Dr. Rich and the staff are very friendly and make the kids feel comfortable. The office is clean and inviting, and the wait time is short. My son looks forward to his dentist appointments :)
Palos Pediatric Dentistry, PC

Jenny S
February 14, 2020
Everything is always perfect when I bring the kids in for a visit. Great job! So clean. So friendly. No complaints here!
Palos Pediatric Dentistry, PC

Tracy J
February 14, 2020
My kids been going to this dentist for a couple of years now. The staff is friendly. The dentist is amazing. My kids love going to the dentist. They go to the back on their own, and then the dentist comes to talk to me, if anything needs to be done. The office is really clean. And they have kids movies on.
Palos Pediatric Dentistry, PC

Rebecca R
May 14, 2019
Dr. Facko and his staff were absolute pros when I brought my 2 yr old daughter in for her first visit. Calm, patient, funny, and knew exactly what to say to ease both her and I. We had a WONDERFUL experience!
Palos Pediatric Dentistry, PC

Jason N.
March 4, 2019
Dr. Facko and the staff at Palos Pediatric Dentistry are extremely friendly, as well as caring for their patients. Dr. Facko and staff are kind, understanding, and very patient with younger children. They get the job done as quickly as they can, while still maintaining the highest quality of care. Thank you very much for making our experience a positive one. I highly recommend Palos Pediatric Dentistry, PC
Palos Pediatric Dentistry, PC

Veronica L.
March 19, 2018
I love the Dentis and Staff at Palos pediatric dentistry! They are very attentive to my daughters needs and make her feel very comfortable with being at the dentist! Thank you
Palos Pediatric Dentistry, PC

Amy R
March 19, 2018
We had a wonderful first experience at Palos Pediatric Dentistry! Everything was perfect. We waited less than 5 minutes for our appointment, the staff at the front desk was so friendly. I felt like I had been there a hundred times before. Our hygienist was also wonderful, she had such a great attitude and really taught my son a lot about taking care of his teeth. Dr. Facko was so patient and laid back with my son. My son and I left the office feeling very good about everything.
Palos Pediatric Dentistry, PC

Erica T.
October 18, 2017
The receptionist, hygienist and dentist were all very friendly and made us feel at ease. The office is clean and bright and decorated with cute kid-friendly things. We were given the option to fill-out paperwork online, at home, before the appointment which saved time in the office and was much easier than filling everything out on a clipboard. We were seen right away and my son had his first cleaning and x-rays!! He is six, which is late for a first dentist visit but he deals with Sensory Processing Disorder and had been anxious at the other dentists we had tried before. Thanks for making our visit a positive one!
Palos Pediatric Dentistry, PC

Diana M.
August 18, 2017
Thank you for the wonderful service we received today. From start to finish everyone was very nice and helpful.
My son was treated with kindness and respect. Everything was explained to him, which I think helped put him at ease.
Palos Pediatric Dentistry, PC

Eileen D
April 17, 2017
Our first experience at Dr. Facko's office was wonderful! Wait time was extreme minimal, and staff was so friendly! Ashley, the dental hygienist was so patient with my son, and he really liked her. Quality of care by Dr. Facko was exceptional. Very approachable and very professional! We will definitely be staying with this group! Thank you fir a great experience!
Palos Pediatric Dentistry, PC

E. Rahman
March 17, 2017
Excellent doctor and staff !!!! My daughter looks forward to her dentist visit.
Palos Pediatric Dentistry, PC

Lisa G.
March 15, 2017
Palos Pediatric is the office to choose for your child's dental needs (if they took adult patients I would switch dentists too!)
From the minute you walk in you are greeted with friendly helpful people--and this continues during your whole visit! The office staff,the hygienists, and Dr. Facko are ALL wonderful with my child. They make conversation, tell funny little stories, etc---all to make my daughter more comfy (She has anxiety--which is a lot less since coming to this office). They do a great job of walking child and parent through each step of what is going on and then Dr. Facko explains all things in great detail and answers questions (His care plan has helped us a lot-my daughter had 4 or 5 cavities on her first visit there--now she is at a year and half with no new issues). I've had to call in on a couple times in between visits and they are great about getting back to me fast and answering my questions.
The office itself is clean and soothing colors. There are books and small toys and a tv to keep children entertained until their appointment time (or while waiting on a sibling). (If/when your child has to have some dental work done-there is a tv on the ceiling and they will let your child pick what to watch while they work on your child's teeth).
I've never had any issue making an appointment-they work with me well to find a day/time that fits my needs (though like any great office they book up fast so schedule ahead of time if possible). When we arrive for our appointment I don't think we have ever waited more than just a few minutes which is different than most medical appointments.
There is a real "family" feel to this office which I love!!
Palos Pediatric Dentistry, PC

Rachelle S
March 12, 2017
Palos Pediatric Dentistry is seriously the greatest thing that has happened to our 3 year old daughter. The staff is so friendly and really go above and beyond with treating each patient like a person rather than just an appointment. Everyone is so very helpful. Every time I have made an appointment, I have never waited over 5-10 min (which is amazing!). Our daughter loves coming to see Dr.Facko because he and his staff are so patient and kind;she says she feels like a princess. Giving her the choice of toothpaste flavors is her favorite thing. My daughter actually WANTS to brush her teeth..she says she wants to make "the dentist" happy. My child would never do this for just anyone. Seriously. Dr.Facko is great with kids, does an amazing job and is quick and completely thorough. I was recommended to Palos Pediatric Dentistry by my pediatrician. It was the best decision I have ever made for my daughter. I highly recommend Palos Pediatric to anyone who has children in need of a dentist. You won't regret it.
Palos Pediatric Dentistry, PC

Kadie B.
March 12, 2017
I wasn't there, my wife was. Dr. Facko took them early because they showed up early that day. The visits for both of my kids went great. I could not be happier with Dr. Facko and his amazing team since our very first visit. Thank you all at Palos Pediatric Dentistry for your professionalism and dedication. I would recommend your services to ANYBODY looking for dental care for a child. Thanks!
Palos Pediatric Dentistry, PC

Christen S.
March 2, 2017
I am so happy that I chose Palos Pediatric Dentistry for my children. We walk in and the staff is friendly, happy and smiling! Disney movies, toys and books are provided for the kids to keep them busy while they wait for their turn. The staff has patience and takes the time to explain to the kids what they are doing so they are not scared and will want to come back. The office is also very bright, cheery and CLEAN! That is a plus for me. Dr. Facko is excellent with my boys and they listen to him and understand what he does to their teeth. I would recommend this office to anyone that has kids and think they would not behave or listen to the Dr.
Palos Pediatric Dentistry, PC

Laura S.
January 9, 2017
Everyone is wonderful at Palos Pediatric Dentistry. My son loves coming to the dentist...its very kid friendly, calm and welcoming to children. Thanks for always making my son feel safe and comforted!
Palos Pediatric Dentistry, PC

Sherrie D.
December 7, 2016
I have two toddlers and they LOVE going to see Dr. Facko and his amazingly friendly staff. Everyone really goes above and beyond to make my kids feel safe and happy. They make it fun for them and easy for me as a mom. Fantastic experience every time!
Palos Pediatric Dentistry, PC

Melissa W.
November 11, 2016
I took both my 5 year old and 8 year old to the office for appointments and my experience with Palos Pediatric Dentistry was excellent. Dr. Facko was both very friendly and professional. The office staff was friendly and helpful with scheduling and insurance. I will definitely continue to take both of my kids to the office.
Palos Pediatric Dentistry, PC

Katie Q.
October 17, 2016
My two year old and I had a very positive experience during our visit to Dr. Facko's office. My daughter was a little anxious as it was her first time seeing a dentist; but a warm welcome from staff as we walked in the door eased her fears. The waiting room is child-friendly with toys, games, and books (all very clean too). We were not kept waiting long, which is always a bonus with a toddler! Once back in the exam area with Dr. Facko, my daughter had the option of sitting with me or in the exam chair. She was happy to sit in the colorful big chair. I was able to stay with her the entire time which I appreciated. The Doctor was very warm and friendly, explaining all of the tools and things he was doing. He always asked her permission before he did anything, even putting on his gloves. This gave her a sense of control and made an uneasy situation very comfortable! After her check up, my daughter was treated to a variety of prizes and her own toothbrush kit which she now carries everywhere. I really liked how patient Dr. Facko was and how informative the visit was for me as the parent. My daughter is already asking when she can go back to see the dentist!
Palos Pediatric Dentistry, PC

Melissa K
July 22, 2016
I want to say thank you so much to the staff and Dr. Facko. You are all nothing short of wonderful. I remember being a child and even a teen and being so unhappy going to the dentist. I tried not to show that emotion to my son and you all kept up with the friendliness and confidence I tried to bring him in with. From the moment we walked in the door I knew it was going to be a much more positive experience than I remember the dentist being as a child. Because of you he had the very best first experience and I could not have asked for it to go any better! Thank you for your knowledge, time and patience!
Palos Pediatric Dentistry, PC

Amanda Z
July 17, 2016
I had an excellent experience with Palos Pediatric Dentistry! You and your staff are so friendly!!
Palos Pediatric Dentistry, PC

Claire Q.
July 13, 2016
I highly recommend Palos Pediatric Dentistry! The office staff, dental hygienist and dentist made my 2 year old daughter feel so comfortable for her first dentist visit. All staff members are incredibly inviting and friendly. They not only displayed a kind disposition and provided my daughter with toys to make her feel happy to be there, but they also helped me with my 9 month old daughter while I sat with my 2 year old for her cleaning. Dr. Facko was patient and gentle when examining my daughter. He was also very helpful and thorough with answers to any questions I had. Along with excellent care, we had very little wait, which made it clear that they stagger their patient appointments with little kids in mind. We are so happy we have chosen this dentist!
Palos Pediatric Dentistry, PC

Kellie T
June 3, 2016
Very very friendly staff. Very patient dentist. My daughter had a bad experience with her first dentist. She was afraid to go to another. She left her appointment and asked if she could please keep going here. I was very happy with how friendly and patient everyone is. Love the dentist and staff.
Palos Pediatric Dentistry, PC

Crystal S
February 15, 2016
I would like to thank the staff at Palos Pediatric Dentistry for making my daughter's first visit a great one! Your warm and nurturing manner and the way Dr. Facko explained the process and procedure was impeccable! We are looking forward to coming back in next month!
Palos Pediatric Dentistry, PC

Jill L.
January 13, 2016
The staff was very helpful when verifying my insurance. They were wonderful when we arrived to the office. Dr. Faci was very patient and thorough. Although my little guy had some fears and cried a bit, the entire staff was sensitive and caring. I am so glad we found this place!!! Highly recommend!!
Palos Pediatric Dentistry, PC

Christina G.
December 26, 2015
We had a great experience Palos Pediatric Dentistry. The staff is awesome, so friendly and helpful. They have been great with my 6 year old son and he loves going to see Dr. Facko. He has many mouth sensories and used to have problems going to the dentist. Since I have started taking him to Dr. Facko, the experience at the dentist has been great for us. Thank you to Dr. Facko and the staff for their kindness and patience with my son.
Palos Pediatric Dentistry, PC

Jaclyn G
November 13, 2015
My family is new to Palos Pediatric Dentistry and we couldn't be happier. The customer service from the front desk to the dentist chair is superb! Nadia was so helpful with setting up payment arrangements, Beatrice was so kind to help get my daughter's moving going and help set up my next appointment with ease. My daughter's fear of the dentist was completely turned around in one visit. So, I am so happy to have joined Palos Pediatric Dentistry, they all make a difference! Thank you for all you do for our children!
Palos Pediatric Dentistry, PC

Mary C.
November 10, 2015
Dr. Facko and his staff made my family feel very welcomed and cared for. My children loved receiving a " prize" from the prize box along with a T-shirt at the end of our visit.
Dr. Facko is very thorough with his work and is happy to answer any question you may have. He took his time with all of my children and gave them the best care.
This practice is very family and kid friendly. I would highly recommend Dr. Facko.
Palos Pediatric Dentistry, PC

Cory B
September 23, 2015
Dr. Facko and his staff are the most caring and professional people...everyone in the office made my son feel welcome and gave him an extra boost of confidence. Dr. Flacko's approach to my sons dental care was beyond excellent! My overall experience was awesome and I recommend anyone reading this to take their children to Palos Pediatric Dentistry...you will NOT be disappointed!
Palos Pediatric Dentistry, PC

Alana R
August 28, 2015
The dentist and staff were extremely friendly. There was little to no waiting to see the hygentist & dentist. The care provided by the dentist was excellent. Very kid friendly & clean. My daughter was very relaxed at her first dentist appointment.
Palos Pediatric Dentistry, PC

Sherrie D.
August 17, 2015
My 4 year old son is, I think like many toddlers, deathly afraid of the dentist. Dr. Facko is so patient with him and caring as well as his office staff.
Palos Pediatric Dentistry, PC

Michelle S.
August 8, 2015
Our first visit to Palos Pediatric Dentistry was incredible. Dr. Facko and his staff were extremely caring and professional during my son's very first dental exam and cleaning. From the moment I called to book the appointment until the visit was completed, I couldn't have asked for a better experience. I would highly recommend Dr. Facko to anyone looking for a great Pediatric Dentist.
Palos Pediatric Dentistry, PC

Erin S.
June 20, 2015
The staff was so friendly and helpful. They were all smiles and so wonderful with my daughter!! She can't wait to come back. The Dr was so nice and took his time to explain everything. My daughter is actually looking forward to getting her cavity filled!!
Palos Pediatric Dentistry, PC

Karen J.
May 21, 2015
Everyone from the ladies at the front desk to the assistants are awesome. Very good with the kids and super friendly! The office is bright and clean. We've never had to wait once when we get to our appointment; even when we had to go in one time as an emergency! Dr. Facko is so patient, kind and gentle with the kids which in turn makes the experience better for parents. He takes his time explaining things to both the parents and kids about oral care which I appreciate. You won't find a better pediatric dentist!!
Palos Pediatric Dentistry, PC

Viktoriya B
May 27, 2015
The reason i love going here is because you can be in the room with your child while the dr and stuff work on her. The staff is very friendly and knowledgeable and my kids love going to the dentist!
Palos Pediatric Dentistry, PC

Jeanette S
May 21, 2015
I really enjoy how my son looks forward to his visits and it has always been a positive visit for him. Whether it was filling a cavity or pulling a tooth Dr. Facko and his staff warm and kid friendly environment has been a comfort to me knowing my 9 year old is in good hands. Dr. Facko explains what my options are for treatment and we collaborate on the best option so you are a part of the process. Most of all Dr. Facko's dedication to making his young patients feel at ease is amazing. He allows each child the option of bringing in his or her favorite DVD and while my child was getting what would be an uncomfortable procedure done, my son was relaxed and calm. My son walked away with a comfortable and a pleasant experience.
Palos Pediatric Dentistry, PC

Trixy R.
May 19, 2015
The quality of care provided in this practice is great. Little teeth are in good hands thanks to there incredible team. definitely recommend!!!!
Palos Pediatric Dentistry, PC

Kimberly C.
April 26, 2015
When I took my daughter in to have her procedure done the doctor assured me that everything would be fine and that my daughter wouldn't remember a thing He explained to me what her reactions would be like on the way home and when we arrived home everything was exactly as he explained he made her comfortable as well as myself now she cant wait to return for her check ups I only wish he saw adults Thanks a bunch to Dr. Facko and his staff you guys are wonderful
Palos Pediatric Dentistry, PC

Jill G.
April 20, 2015
My daughter was TERRIFIED to return to the dentist for a cavity that needed attention. ALL of the staff - from the initial phone call for appt., to arrival and check in personnel, up to and including the dental assistants and Dr. Facko himself, were so comforting for my 7 year old! She will be returning in a week for her filling and cannot wait to go back to the "kids dentist" that was "specially trained just to care for kids." We highly recommend this very caring and attentive dental group.
Palos Pediatric Dentistry, PC

Eridany E.
April 14, 2015
We love Palos Pediatric Dentistry. The staff is very friendly and great with children. They are great at helping children feel comfortable. The dentist is also great with children and very knowledgeable. He answers all of our questions and has great suggestions. We are seen right away, we have never experienced a long wait. We highly recommend it. My children love to see the dentist!
Palos Pediatric Dentistry, PC

Becky V.
April 9, 2015
Dr. Rich cares for each child and wants them to have a positive experience every time they visit. Our kids look forward to going to the dentist!
Palos Pediatric Dentistry, PC

Sara W.
March 30, 2015
Dr. Facko and his staff are true experts in their field. You couldn't ask for a better team. From the moment I walked in until I left their entire attention was placed on me and my children. There is practically no wait time and yet the exams given are completely thorough and I know my child received the best dental care possible. Dr. Facko and his staff truly understand children they handle them in a manner that would put most elementary educators to shame. Your child will feel at ease and I promise by the time they are done I doubt they would be fearful to return.
Palos Pediatric Dentistry, PC

Amy M.
March 27, 2015
I was having a difficult time finding a dentist to see my almost two year old, who had a lip tie. Most offices would not see her, or kindly stated that they leave lip ties alone. As a concerned mother, I wanted to make sure that was the case, after my child was seen by a dentist. Dr. Facko indeed stated that they do not treat lip tie, however gave me a much-needed description why. He also spent a great deal of time with me discussing nutrition. I felt at ease knowing why we weren't treating the lip tie. The office is very kid-friendly. I switched my 6 yr old over to their practice. Her ONLY compliant is that they gave her a princess toothbrush and she is Teenage Mutant Ninja Turtles girl. Always a good experience. I feel that Dr. Facko is always looking at prevention vs treatment. I would highly recommend their services.
Palos Pediatric Dentistry, PC

Erica G
March 23, 2015
My 4yr old Daugther loves coming here! Everytime we leave she wants to go back! Everyone there is wonderful and makes my daughter's visit exciting each time! Great job everyone!
Palos Pediatric Dentistry, PC

Shaniece P
March 24, 2015
I would recommend Palos Pediatric Dentistry to anyone with children. Dr. Facko is the most caring pediatric dentist I have ever met. He does very good dental work. He is very good with children of all ages. He is very patient with children and goes above and beyond to make sure your child is comfortable. When you arrive at your appointment you are taking back right away. The staff is very friendly and professional at all times. Before coming to Dr. Facko my daughter was very afraid of going to the dentist. Now she can't wait to get there. She actually asks me all the time when is her next appointment. I have 4 children and from now through college this is the only dentist they will be going to. Thank you so much Dr. Facko and staff!
Palos Pediatric Dentistry, PC

Tammy A
March 20, 2015
My daughters are 9 & 11 and Dr Facko is our 3rd pediatric dentist for them, and by far the best. From the friendly staff, who are so accommodating and great with kids - to Dr Facko's fantastic manner with his patients. My kids LOVE going to the dentist, no matter what the procedure - sealants, cleanings, they look forward to it. No fear, no pain.
I wish he took adults too!!
Palos Pediatric Dentistry, PC

Maddie D
March 20, 2015
Great staff and great care! Recommended for everyone!