Reviews of Watkins Flowers of Distinction in Raleigh, NC

5.0 117 ratings

Categories: 
Florist, Gifts
Business Description: 
Recently described by a local TV news reporter as, "...the happiest store I've ever been in," Watkins Flowers of Distinction has been Raleigh’s longest-serving, premier, locally-owned florist, home decor, and gift store for more than fifty-seven years.

Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.

Watkins Flowers of Distinction
5
For the reader I am somewhat a perfectionist, often obsessive, and have been told I am creative (this can create high expectations from me for others). With only a half day’s notice I needed to find the exceptional floral arrangement for a very special gentleman’s funeral service. Misinformation had me traveling across town in Raleigh traffic on one of those hot, humid, July days. My less than pleasant journey ended at Watkins Flowers of Distinction where I was greeted by an enthusiastic Cindy who was eager to assist me. Without pause I unloaded all my thoughts...fishing theme, masculine, not this, nor that, blah, blah, (I do obsess). Cindy listened and offered suggestions. I then concluded the conversation saying that I would need the arrangement delivered across town the next morning. Cindy smiled and said that was not a problem. Now, I was shocked, thrilled, and totally relieved. At this point Charlotte, the designer, walked out. She said she heard part of our conversation and thought she had an idea I might like. She did, and it was perfect! I will not reveal Charlotte’s secret but she even found a way to add a very “unique masculine exclamation point” to her arrangement. Misinformation sent me to Watkins but their superior staff with such eagerness to assist and creative genius will definitely bring me back. Watkins offers so much more than flowers. They truly are about taking the time to listen and create with the customer’s desires in mind.Thank you Cindy and Charlotte for your excellent service. Debbie
Watkins Flowers of Distinction
5
I have been using Watkins Florist for many years for business and personal flower needs. I have never been disappointed (yes, really!). They have gone above and beyond at times and always exceed my expectations. Watkins Florist will always be my "go to" florist!
Watkins Flowers of Distinction
5
This florist will go above and beyond to ensure their customer's are satisfied. I am a client for life! Thank you!
Watkins Flowers of Distinction
5
Growing up in Raleigh, Watkins Flowers has always been the "go to" for sending quality, exceptional flowers & special arrangements to a client or relative for special occasions! Once again they have elevated their service. My office, ERA Triangle Real Estate Group, exclusively uses Watkins and recommends them to all our brokers, clients, friends and family! Recently, I was out of town and unable to attend one of my commercial clients grand openings for their new bakery business. Watkins came thru delivery an outstanding arrangement that left everyone almost speechless upon delivery (which I might add was above and beyond to accommodate this particular time sensitive situation)! "WOW" was the only word that was uttered! It was truly spectacular and exactly expressed the impact I was after! My clients know that I was there in spirit and with a flower arrangement as gorgeous as they received that I truly care about them! Ed even went the extra mile and sent me a picture of the arrangement so I would see the care and attention to detail they put into this creation - they listened to me and nailed it!!! Thank you so much Sallie & Ed - Watkins will always be my "go to"!!! Wishing you 50 more years of success!!!! XOXOXO
Watkins Flowers of Distinction
5
Please note: You are welcome to share my review with my first name (Katie). For privacy purposes, I would not like to share my last name. Thank you for understanding! From start to finish, Watkins Flowers of Distinction was one of the best vendors that I have ever worked with both professionally and personally. When I initially met with Sallie (Co-Owner with Ed), she was incredibly attentive to my vision and style for our early summer wedding. She offered realistic and thoughtful feedback on the specific types of flowers and arrangements suitable for my style and wedding vision. I immediately felt comfortable and supported by the business. Sallie made recommendations on how the flowers would be both styled and the look with relation to the texture and appearance of the flowers. With our budget in mind, I always felt supported and advocated for. She consistently helped me to make changes and honor specific requests. For example, in honoring my husband's late mother, she incorporated small sprigs of lilac in his grandmother's and sisters' corsages. They were gorgeous and incredibly special to his family. Brenda was instrumental in the logistics and always helped me with questions over the phone and getting in touch with Sallie. She was kind and thoughtful and provided feedback and support with our wedding arrangements. I'd also like to thank June for selecting such an amazing assortment of flowers and creating her own 'art' in our arrangements. Sallie's husband and co-owner, Ed, was very timely and helpful from making flower recommendations to delivering all of the floral arrangements on our wedding day. You can tell how much pride this business takes in building relationships with their customers. When family and friends ask me about my favorite part(s) of our wedding, I always respond with "the floral arrangements by Watkins!" Hands down, it makes me smile to still think of it. I can't thank Watkins FOD enough for their outstanding floral selection, deliveries and sales assistance. I am now a customer for life!
Watkins Flowers of Distinction
5
Watkins has been my florist of choice for many years. Most of my orders are to friends from out of town and Watkins never fails to chose the correct florist and send exactly what I order. They are outstanding and I would never select anyone else to use. You truly cannon't go wrong with Watkins.
Watkins Flowers of Distinction
5
Second time I have order from Watkins Flowers, and second time they have delivered expectional service as well as beautiful flowers. Ed and Sallie were friendly, accommodated my same day request, even during a snow storm. Will order from them again!
Watkins Flowers of Distinction
5
I first worked with Sallie and her team for my daughters christening this past June (2018). She was able to take the 8 pictures I brought in of all my favorite flowers/ centerpieces and create absolutely stunning and unique centerpieces for the reception. Every person there commented on how gorgeous they were and fought over who got to take them home. Most recently I went to Sallie with the need for a big beautiful fall wreath for our new home. I had two pictures of wreaths that I loved and instead of trying to pick one for her to make she was able to again work her magic and create one that had my favorite pieces of each wreath. The end result was something GORGEOUS! Sallie and her team always take the time to speak with me, hear my vision and then turn my visions into something breathtaking.
Watkins Flowers of Distinction
5
Love the flowers! I was in a bind and needed the flowers ASAP. Thank you Watkins!! I will be a life long customer!
Watkins Flowers of Distinction
5
I love flowers. I love sending flowers and would never think of going anywhere but Watkins Flowers of Distinction to do my business. I have known Ed for years. It is so important to me that my orders are done to perfection and knowing Ed they would never ever be any other way!!
Watkins Flowers of Distinction
5
My mother passed away recently and I wanted red and white roses for the casket spray. I was looking to create a tranquil and dignified landscape. After speaking with friends of our family I decided to use Watkins Flowers of Distinction in Raleigh, NC. Watkins Flowers made ordering the casket spray easy. From inception to setup the staff was sensitive, caring, and respectful. The stately and substantial Red and White Rose casket spray provided a sense of warmth and grace that added to the already wonderful memories of my mother. Family and friends commented on how the roses were gorgeous - fresh and arranged beautifully. The Red and White Rose casket spray was not only as advertised but a bit beyond - it was what I ordered but more beautiful in person! Watkins Flowers of Distinction did an extraordinary job, and I highly recommend them for any important occasion.
Watkins Flowers of Distinction
5
I just wanted to say how pleased I was with the Prom corsage I ordered. Yes it cost more than some others but well worth it! The roses were beautiful and the little accent flowers were Just right. My sons boutonniere matched perfectly. I got to see some of the others but ours was by far the nicest. One of the other girls rose fell out as she walked in the door. I felt bad for her because she was left with only greenery. Watkins put a special touch to a special evening for my son and his date. Thanks from this happy and I will be back customer.
Watkins Flowers of Distinction
5
Very awesome people and place to order from, made me a corsage within a 6 hour notice. Highly recommended place to go!
Watkins Flowers of Distinction
5
Very professional and courteous! The arrangement delivered was beautiful. Ed called me when trying to deliver. I wasn’t home and he took the time to take the flowers to my parents house. Couldn’t ask for more. Will definitely use Watkins in the future...
Watkins Flowers of Distinction
5
Sallie put together a lovely bunch of flowers with the most vivid blue! I sent them to a friend for a thank you gift. They brightened her day and her office!
Watkins Flowers of Distinction
5
Watkins was everything we needed to help plan the flowers for my Mom’s funeral. The sales assistant was knowledgeable, showed us pictures to help us decide and she was compassionate at this difficult time. The flowers were absolutely exquisite, better than we had imagined. They were delivered on time and extremely fresh and lasted a long time. I highly recommend Watkins Flowers.
Watkins Flowers of Distinction
5
Most recently I have had very close family move into a Retirement Community out-of-state. This was a very challenging and trying time for them and when I called "Watkins" and spoke with Ed and explained the circumstances...I was immediately put at ease that he would call and emphasize to the florist out-of-state the importance of ensuring this order be made "special" for this couple receiving. Ed also made the plant recommendation best suited for their location as well as a planter. My family called me immediately after receiving the plant with such praise and happiness for the plant. As well as just how stunning the arrangement looked. It has been months since I have heard this couple so happy. It was all worth sharing personal details with Ed in order to assist him with placing the order. Many, many thanks for "Watkins Flowers of Distinction" and Ed for serving The City of Oaks residents so well over and over again.
Watkins Flowers of Distinction
5
Unbelievable service. Genuine and sincere staff. My wife was blown away by the work of art that was put into her flowers! I want to say THANK YOU! THANK YOU for caring and treating my order like it was one of your own.
Watkins Flowers of Distinction
5
This is a beautiful shop .The people are very kind
Watkins Flowers of Distinction
5
My husband placed a phone order for a surprise floral delivery for our anniversary. It is huge, beautifully arranged and obviously very fresh. The gentleman that delivered called ahead to be sure I was home. Awesome to receive such a special delivery from such a cheerful man!
Watkins Flowers of Distinction
5
This is my first time ordering flowers. I chose this company for their positive reviews online. They do not dissapoint! I called and placed an order for deliver for the following day. I named one type of flower I knew my girlfriend liked and they built a beautiful arrangement within my budget without issue. The customer service was great. My one request was receive a picture of the arrangement before deliver. From personal experience this is not done by other providers. The provided the provided the picture without issue. The girlfriend was beyond pleased and so am I. I highly recommend going with Watkins. Thank you again for a great experience.
Watkins Flowers of Distinction
5
It is such a treat to discover a place where personal service still exists. I called Watkins in a state of distress, hoping they might deliver special flowers to a family friend who was dying. It was late in the day, but they went out of their way to accommodate - ordering the requested flowers (which they didn't happen have in stock), arranging and delivering them within a few hours. My friends were so touched and uplifted by this symbol of caring - it really mattered. Watkins was the only shop in town who rose to this occasion. I highly recommend them as the first stop for anybody who wants to send a gift of love in Raleigh!
Watkins Flowers of Distinction
5
I want to thank you Ed, for making two absolutely gorgeous floral arrangements for my niece during a very difficult time in our family. My brother and I were extremely happy with with the design and flowers. You went above and beyond and added even more flowers without me even requesting to do so. Your customer service was exemplary. I picked your florist, because of all the outstanding ratings that you received and I fully understand the reason why. Once again, it was a pleasure doing business with you and look forward to using your florist again in the future. Deirdre
Watkins Flowers of Distinction
5
Watkins provides outstanding customer service and truly amazing floral design talent by Charlotte. My first visit to the store was a late Friday afternoon with a request that needed a quick turn around. The store was very busy preparing prom flowers. My floral request was fulfilled while I waited and beyond my expectations. The flowers were impeccable and the overall arrangement truly beautiful. The staff was such a pleasure to work with. It's wonderful to have them located in Lafayette Village for floral arrangements and gifts. Watkins is my new favorite florist!
Watkins Flowers of Distinction
5
My husband has been buying flowers for me on our anniversary from Watkins for over 40 years . The arrangements have always been beautiful !!!!!!! We will always choose Watkins whenever we need flowers because they always do an outstanding job. The customer service has also been excellent. I would highly recommend Watkins Flowers .
Watkins Flowers of Distinction
5
In a world full of electronic ordering and cookie cutter arrangements, it is a real treat to find Watkins Flowers of Distinction. Step inside and you're in a world of beauty and comfort where the owners and employees are friendly and eager to help you in any way. The flowers are fresh and gorgeous and the designs are unique. I'll definitely come back!
Watkins Flowers of Distinction
5
Watkins Florist helped me express my sympathy at the death of a beloved mentor by making a herculean effort to get a beautiful arrangement to the funeral home within hours of my call from out-of-town. Their personable attention to every detail put me at ease and made a sad experience one that was less stressful. Thank you for your kindness and commitment to making my request happen in a very timely fashion!
Watkins Flowers of Distinction
5
A "beautiful" dish garden was delivered to my Nursing Class sister (Rex Hospital class of 1960) at Rex Rehabilitation Center. She said "I have never seen such a "beautiful dish garden " with a variety of green plants. Staff also commented on different types of plants used. It "brightened "her day and "lifted her spirits." She is looking forward to taking the beautiful dish garden home to enjoy. Thank you for your expertise and knowledge in providing a garden that she will enjoy. As new owners of Watkins Flowers of Distinction,in a new location, I continue to enjoy the excellent service, beautiful floral arrangements, expedient delivery and professionalism of your staff. Thank you for making difficult times easier to deal with through your wonderful establishment. "So nice"to pick up phone and know I will be taken care of immediately with compassion and care for whatever my need is at that time. Custom design on an individual basis is most important to me knowing that my need will be of utmost importance to you. Thank you. Continues to be a joy in being a very satisfied customer of Watkins Florals of Distinction. Again, thank you so much!!!!!!!
Watkins Flowers of Distinction
5
The floral arrangements created by the designer Cheryl were absolutely spectacular! The presentation of the flowers were a work of art making the event extra special. Cheryl went all out with every detail in portraying the theme. We were blown away by her incredible talent. When in need of florals, Watkins is our go to choice and we will spread the word!
Watkins Flowers of Distinction
5
I cannot give enough compliments to Watkins. Every order is done exactly to my specifications and I constantly receive calls and notes about the beauty of the arrangements. I also cannot speak highly enough about Tavares Morgan. His dynamic personality exudes over the phone and in person. I look forward to calling Watkins to place an order just to speak to him. His attention to detail when it comes to each of my orders is second to none, and we have been able to form a relationship in which he knows what I need and want without me having to say it. I believe the staff you have working for you, Tavares being the best example, speaks volumes to the kind of business you want to be. I will continue to be a very loyal customer.
Watkins Flowers of Distinction
5
Gorgeous arrangements and fantastic service! I called on Friday at 11:35am while in carpool line at school to order flowers for my Mother in Law's birthday the next day. I was very pleasantly surprised to get phone call from my Mother in Law at 1:00pm thanking me for the exquisite flowers that she had already received. Stellar customer service and wonderful flowers have made me a customer for the past 19 years, and I will continue to use and recommend Watkins Flowers of Distinction. Thank you for consistent, friendly and knowledgeable team members!
Watkins Flowers of Distinction
5
Unbelievable service. The freshest most beautiful flowers. I called at 4:00 and they delivered the flowers at 4:45. I was in a jam and Watkins bailed me out. I cannot recommend them too highly. The best. Thank you so much, Ed!
Watkins Flowers of Distinction
5
Sherry and ( I forget the other lady'said name) were so helpful with putting together a wedding bouquet for my wedding at the last minute, and it was beautiful!! The nervous bride to be left her beautiful bouquet at home!! I am enjoying looking at it 2 days after my wedding.....❤ I will definitely recommend Watkins to my two cousins who are getting married in North Carolina next year....and I guarantee more customers will follow!!! Thank you, thank you, thank you!!@