Reviews of Cooper Piano in Atlanta, GA

4.9 133 ratings

Categories: 
piano dealer, piano tuning and repair, piano moving
Contact Information: 
Business Description: 
We sell, rent, service, repair, tune and move pianos, digital pianos and organs. We also provide lessons for all ages. Established in 1906 we are one of the longest lasting dealers in the business.

Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.

Cooper Piano
5
I am completely impressed from end to end (starting to look at pianos to post-delivery) with Cooper Music. The help selecting the best option of piano was knowledgeable and non-pressuring. The scheduling of delivery was smooth and efficient. The delivery was flawless. Even the follow-up scheduling for tuning and the timeliness of the tuner/technician to arrive was completely on point. I'll recommend Cooper to everyone I run across that is looking to acquire a piano, keyboard, etc. Quality with Cooper is demonstrated all along the way.
Cooper Piano
5
good experience but he was not familiar with protools, we got it working but need a written script to get QRS to work with protools so for now it does not work.
Cooper Piano
5
Awesome experience. Great salesperson as well as delivery guys. Just a great experience all around! And I love the piano. Thank you Cooper Music!
Cooper Piano
5
I am very pleased with my piano. It is a used piano. That is all that I could afford. It sounds great. It has a warranty. Cooper Piano has followed up and been very attentive. They were recommended to me by a music teacher. He was right. They have been so nice and I love my piano and the price.
Cooper Piano
5
Cooper Piano provides a careful and professional piano tuning service. We have been very happy with their service.
Cooper Piano
5
I wanted to write a note thanking you for your help making my wife's 40th birthday a dream come true. When looking to buy a piano, I had done my research and was sure that Cooper Piano was the right place for me. In your 100+ years in Atlanta, you have make quite a good impression. So I walked into your showroom with high expectations and immediately you began to exceed them. In a world that I know very little about, you made me feel comfortable right away. You put me at ease through the entire process and I can't thank you enough, as this was one of the larger purchases in my life. You listened closely to our situation and very quickly you led me to the perfect piano for our needs. I am so excited that this beautiful piano is going to be a part of our lives for decades to come. Thank you Vicki and thank you Cooper Piano.
Cooper Piano
5
We are delighted with our Knabe Ditto Limited Edition upright grand. It has the touch and sound quality that I thought would only be available in a traditional grand. The workmanship is superior, and the Home Show Price made it affordable for us. All the people with dealt with were knowledgeable and professional. Thanks, Cooper Piano!!
Cooper Piano
5
Blake did an awesome job of showing us what we were looking for and the current status of several manufacturers.
Cooper Piano
5
We had the mechanical parts of our Steinway grand replaced about 5 years ago in New York City. When we moved to Atlanta, we needed temporary storage for the instrument and searched online. When we found Cooper, they were very accommodating with the move. We also realized that it would be a good opportunity to have work done on the instrument. We had the case refinished, and the strings and pins replaced. Our 1928 Steinway looks new and sounds glorious. They did a wonderful job.
Cooper Piano
5
We were very pleased with our experience. The initial price I was given when they got here was different than the quote I got on the phone and they changed the price to what I was quoted without any trouble at all. Piano sounds great! Thanks again.
Cooper Piano
5
I was very impressed with the attention given to me as a customer. I didn't not feel rushed nor pressured to buy. I was also pleased with the brief history lesson given about the piano brand that I purchased. Thank you.
Cooper Piano
5
I really appreciated the great service that I received from Cooper Piano. The piano tuner was very knowledgeable and did a fantastic job tuning our piano. I will definitely use them next time my piano needs tuning.
Cooper Piano
5
Manny came at the appointed time. The piano sounds great. We will call again for the next tuning.
Cooper Piano
5
We are very pleased with the tuning of our grand piano following a long move. It sounds great! The service was very thorough and excellent. We highly recommend Cooper Piano.
Cooper Piano
5
Your technician was quite knowledgeable and knew what needed to be done to get the best from our 100 year old Weber baby grand. We have every confidence in his completing our repair by updating our hammers and related equipment.
Cooper Piano
5
Simply The Best!
Cooper Piano
5
What a wonderful experience with Cooper Piano. We could not have been more pleased with the service and product. We live approximately 70 miles from Cooper Piano and were short on time to shop in person for a piano. I know this is not the way most people purchase pianos, but with Cooper's warranty, we had nothing to lose. Cooper worked with me remotely - texting me detailed photos and descriptions. Less than a week later, a pre-owned immaculate Kohler-Campbell Baby Grand was delivered and set up in my house. The sound is amazing and you would not know that the piano was ever pre-owned. Pure perfection! Highly recommend Cooper Piano as a company you can trust.
Cooper Piano
5
Cooper Piano moved my grand piano to a rental house while our house is being renovated. It was not an easy move and presented the movers with some real logistical challenges. I was very impressed that, before they even touched the piano, they walked around it and assessed its condition, position, and how they would move it to the truck. This piano is my prized possession and the movers treated it like it was theirs as well. When it is time to move back home, I will be calling Cooper Piano to do the move and I can ardently recommend them to anyone wanting to move a piano.
Cooper Piano
5
Your moving team did a super job!!
Cooper Piano
5
I had a piano moved by this company & the service was phenomenal. Professional & patient service. Not a scratch on my walls or floors. I'd use the movers again in a heartbeat.
Cooper Piano
5
The service has been excellent at every point so far, and we feel as though we have gotten a great deal as well. The two fellows who delivered the piano were extraordinary. They were friendly, efficient, and skillful. We would definitely recommend Cooper Piano and will at the first opportunity.
Cooper Piano
5
On time arrival, excellent service and job perfectly done Extremely satisfied as usual
Cooper Piano
5
We recently had our new piano tuned by a Cooper employee. He was prompt and very professional. He answered all of our questions and tuned the piano. We are loving our Christmas present.
Cooper Piano
5
We were preparing for a move and needed to move our piano. A friend was interested in it, so we called on Cooper Piano to move it for us. On the phone, both Mr. Cooper and the delivery team were friendly, helpful and efficient. As a matter of fact, the delivery staff was so efficient that they arrived early which I find to be a rare occasion with anyone "working on my house". The staff was very careful with the piano. Working with Cooper Piano was a good experience for me.
Cooper Piano
5
I have a very positive experience with Cooper Piano. Very happy with their services and product.
Cooper Piano
5
The tuner who came to our house was on time, extremely polite and professional, and thoroughly explained what needed to be done and how much it would cost. Our piano sounds great and the price was very reasonable.
Cooper Piano
5
Cooper's wide selection of pianos was impressive, and its salespersons were knowledgeable and helpful but not pushy. Even the delivery crew was friendly and professional. I am delighted with my Mason & Hamlin upright from Cooper Piano!
Cooper Piano
5
This was the second move of the baby grand piano from a difficult house in Tucker to College Park. The same team returned to do the second move. The whole process, including booking, payment administration and the move itself was exemplary. It is always pleasure to work with real professionals. The team was thorough and careful but still very efficient; they arrived at the promised time, worked quickly and were courteous and helpful throughout.
Cooper Piano
5
A fantastic experience! Blake and his staff at Cooper Piano planned our visit over a three week period. When we arrived with our expert pianist, he had many piano's in all price ranges to try and evaluate. Without applying any pressure we tried at least 10 different pianos and made our selection. Delivery wad on time and with very professional staff. One of the delivery men actually played for us. A great experience, very professional and Blake truly delivers!
Cooper Piano
5
A great experience. Drivers arrived on time to pick up our piano. They were wonderful and obviously had all the right equipment to do the job well. They were well experienced and left us no doubt that our piano would be well cared for.
Cooper Piano
5
At the first Larry was very humble and able at the same time and was very patient in explaining everything and showing all pianos in our price range. The manager came out and played to show the quality of the pianos. Their description of the service and warranty was another major factor that prompted us to make the decision.
Cooper Piano
5
The movers from Cooper Piano were right on time and did a fantastic job with my piano. They took their time to assess my piano and a safe exit plan. I would recommend Cooper Piano for your moving needs.
Cooper Piano
5
The service of my piano tuning was very good, and I am very happy with the way the piano has been playing. Thank you.
Cooper Piano
5
My request was to move a 98 year old Mehlin parlor grand piano that is a family treasure. We had the piano completely restored 2 years ago to it's original beauty and sound. I was very nervous but Larry was so attentive,caring and accomodating. It was a pleasure working with him. The piano arrived at my daughters without any problems and is in a loving , musical home. Thank you.
Cooper Piano
5
The sales person was very knowledgeable and played piano very well for our comparisons. Delivery guys were super. They moved three pieces of our furniture including a heavy piano to fit the Casio in position we wanted. Thanks to all!
Cooper Piano
5
I love my Knabe baby grand, my 60th birthday gift to myself! It is exactly what I was seeking in its excellent mellow tone and satin-finish appearance. It has exceeded all of my very high expectations. Cooper Piano's tech help and customer service has been excellent!
Cooper Piano
5
With no music experience, I signed up with Cooper Organ for lessons along with my wife. The instructor, Susan, is very friendly, knowledgeable about music and the Lowrey organs, and a great instructor. In just 3 months I am playing many tunes with chords using the Lowrey EZ-Play system. We are having a great time and look forward to the lessons. We have purchased a Lowrey organ and are very pleased with it. I would definitely recommend Cooper Music to all my friends.
Cooper Piano
5
My husband and I were shopping for a beginner piano for Zoe, our eleven year old. Blake was wonderful to work with and gave us a great deal. We even received the piano the next day and Zoe spent the whole weekend playing it. Thanks so much for the personal attention! Sarah and Shawn
Cooper Piano
5
Cooper Piano reminds me of the best about family businesses. Honest, good people. They get to know you and treat you fair. They work for your trust. In my case, Mr. Cooper made sure I got the exact piano I wanted, even let me trade it for no hassle, and gave me an excellent price. I referred my boss here and they were similarly just as professional and fair with her. Let's all support this Atlanta, family-run store.
Cooper Piano
5
From our first contact with Silas Lyon, through the cool guys who made the delivery, and the initial tuning by Manny ... we have fully enjoyed our relationship with Cooper Piano. But, of course, my wife especially appreciates the fine quality of the piano we purchased. And that, in turn, gives me the most pleasure. Thank you very much.
Cooper Piano
5
Our experience with Cooper piano was very positive. During the initial phone call I was given accurate information. When I called back to schedule the appointment I was treated with courtesy and efficiently. Mike (I'm pretty sure that was his name) was on time and did a good job. He also answered questions and was overall, knowledgeable and pleasant.
Cooper Piano
5
Cooper Piano came highly recommended to us by our piano teacher. We were not disappointed. They took great care with moving our upright Baldwin piano from Roswell to Atlanta. The movers were respectful, careful, and on time. We also had our piano tuned by Cooper Music. The piano tuner did a wonderful job. We highly recommend this company for all your piano needs. Best in the biz!
Cooper Piano
5
Mr. Cooper and staff were very friendly and easy to work with. They spent a lot of time with our family to ensure we chose the piano that was right for us. We were very happy with the trade in process of our old piano as well. This review would not be complete if I left out the delivery crew. It was wonderful that they removed our old piano before we received the new piano as we were having work done on our house. These delivery guys are nice, courteous, respectful and a pleasure to deal with. Thank you everyone at Cooper Piano for making this a fun and easy process.
Cooper Piano
5
Very professional and customer service oriented! Thank you!
Cooper Piano
5
I am very pleased with the terms that Cooper Piano has to offer. The buying process went smoothly and I believe we were led to the right piano for us. The piano was delivered quickly and with great care. I am looking forward to the first tuning and getting a few kinks out (sticking notes, etc) I think the information on the Internet prepared me for things to watch for. I am very pleased!
Cooper Piano
5
I was very stressed about having my piano moved, but Cooper piano took away my stress. They were very friendly, helpful and careful. I would definitely recommend them to anyone that needs to have a piano moved.
Cooper Piano
5
Fantastic customer service and communication. Very polite technician and excellent tuning service. We've already scheduled the next one. 5 Star in every way. It would be great if all businesses were this great.
Cooper Piano
5
Piano technician from Atlanta serviced our player piano....he did an excellent job !
Cooper Piano
5
My overall experience with Cooper Piano has been excellent!!!! From the customer service to delivering the product….many thanks and I look forward to doing additional business with Cooper Piano.
Cooper Piano
5
Paul arrived at 8:30 a.m. and immediately started to work on our 20 year old upright Yamaha that had never been tuned. The tuning was a gradual process that required a really good ear, as the strings had to be tightened, then played with surrounding notes. It seemed to me to depend on the experience of the tuner. Paul certainly knew what he was doing, and we are very happy with the job he did. Thank you Paul and Cooper Piano.

Pages