Reviews of Green Machine Appliance Repair in Brier, WA

4.9 189 ratings

Categories: 
Appliance Repair, Appliance Service
Business Description: 
Green Machine Appliance Repair provides comprehensive in home appliance repair services on washers, dryers, dishwashers, ovens/ranges, and refrigerators in the Seattle, WA area.
Green Machine Appliance Repair
5
Mike did an awesome job on our washer repair. On the first visit (a Friday), he was able to quickly assess the problem. Knowing he was going to be out town at the tail end of next week, he ordered the necessary part quickly so that he could have it early the next week. I appreciated the forethought here. Making sure our repair happened as quickly as possible seemed to be genuinely important to Mike. When it came time for the repair, Mike did the work quickly in spite of some tricky access to our washer. The washer is working great!
Green Machine Appliance Repair
5
Mike was thoroughly equipped to repair our dishwasher. He was cordial and professional. And explained everything carefully
Green Machine Appliance Repair
5
Really helpful, efficient, and friendly service.
Green Machine Appliance Repair
5
On time and knowledge of the appliance
Green Machine Appliance Repair
5
Mike was on time, great at explaining the issue with the dishwasher and quick to get it up and running again. He also provided some tips on preventative maintenance that were really helpful. Thanks!
Green Machine Appliance Repair
5
No feedback. It was great and I will always use you guys.
Green Machine Appliance Repair
5
Green Machine's, Mike Slaughter has always provided excellent service! He's considerate, thoughtful and incredibly inventive and solving problems. He has repaired several of my appliances: Whirlpool Dryer, Bosch Dishwasher, and Gaggenau Oven and cooktop, all with simple and efficient solutions. Mike is clear and straight forward in his communications with clients and the work gets done efficiently.
Green Machine Appliance Repair
5
We are so grateful for Mike's washing machine expertise! He diagnosed the problem of a faulty bearing within seconds of listening to our washing machine, and it's now functional again. Mike is conscientious and punctual. His appliance knowledge is extensive. The only negative aspect of this repair was the poor communication from the courier that delivered the replacement part. We had no idea when the part would arrive. This is of course outside Mike's control, and he even called us while he was on his vacation to check if the part had arrived! This was our third time using Green Machine Appliance Repair, and we'll call them when we next need an appliance repaired (hopefully not for a while!).
Green Machine Appliance Repair
5
For service and reliability Green Machine Appliance Repair is top-notch. The repair procedure was well-explained and timely. Mike is efficient, competent, and thoughtful. The price to replace the special order inside glass of our gas stove oven door was very reasonable. Thanks, Mike, for all!
Green Machine Appliance Repair
5
Found review on yelp - "trustworthy and great service at compatible price". That's exactly what I found. Mike is also friendly, prompt, and willing to problem solve. He made sure he left no trace, other than a perfectly working Bosch dryer. Thank you so much.
Green Machine Appliance Repair
5
Mike corrected a misdiagnosis by the Samsung care tech and saved us hundreds of dollars. He is the highest example of professionalism and competence.
Green Machine Appliance Repair
5
Mike was very thorough and thoughtful in his explanations of needed repairs and provided clear cost estimates at each step.
Green Machine Appliance Repair
5
I contacted Green Machine Appliance Repair and the team was able to schedule an appointment for me very quickly. I appreciate the prompt service call and flexibility with my schedule. I provided some detail about my dryer problems with the limited knowledge that I had and received a call from Mike prior to my appointment breaking down possible causes and the associated cost. Sure enough, Mike was spot on. I knew the cost up front and the repair was quick and easy. Green Machine Appliance Repair provided excellent customer service, a prompt appointment, and guarantees parts and labor for a year. I will be recommending Green Machine Appliance Repair to all of my family and friends.
Green Machine Appliance Repair
5
Mike was fantastic, thank you! Will definitely recommend. Very helpful explanations and got it right immediately.
Green Machine Appliance Repair
5
We appreciate the fact the Mike made accommodations for us when he wasn't able to make our original appointment by discounting his service call fee. That was really great. Thanks Mike!
Green Machine Appliance Repair
5
Mike did a great job fixing our stovetop burner knobs. Professional and fast work, and everything has worked seamlessly after!
Green Machine Appliance Repair
5
I actually wish that our washer would break again just so that Michael would return. Very prompt, attentive to the problem, sensitive to time constraints. Absolutely the best we could have hoped for. Almost wishing for another broken appliance to have him back. The highest recommendation.
Green Machine Appliance Repair
5
Our washing machine wasn’t draining properly so we contacted Green Machine to have them come take a look. Mike arrived promptly and after thoroughly assessing the issue, discovered that the drain pump needed replacing. He had the part in stock and did the replacement quickly. He also inspected the rest of the machine to make sure everything else was running smoothly. He checked in during the repair to keep me informed, and communicated everything he was doing clearly. Very thorough work - such a great experience. Will definitely call him if we ever have another appliance issue. Great service!
Green Machine Appliance Repair
5
We are very satisfied with our experience with Green Machine Appliance. The owner is punctual, competent and trustworthy. The service was excellent and we would not hesitate to use them again or recommend their services.
Green Machine Appliance Repair
5
I was able to schedule the appointment the next day after calling. Mike was professional, prompt, and fully explained my options for repair. I will use him in the future without hesitation.
Green Machine Appliance Repair
5
Timely, excellent communication. Wore booties in the house to protect our floors. Fairly priced. I highly recommend this service company.
Green Machine Appliance Repair
5
I had a great experience. mike was knowledgeable, prompt, and told me just enough information. I feel like I know my stove and fridge better! It was a pleasure working with Mike.
Green Machine Appliance Repair
5
Mike is great. All business. Punctual. Knowledgeable. Shoe covers. Practical. Price conscious. I appreciate all the problem solving and commitment to give us a valuable experience. Thanks.
Green Machine Appliance Repair
5
Mike was fantastic. He took the time to do extensive diagnosis and explain everything he found and what the causes of our issue could be. The thoroughness and care taken was great. I would have confidence in hiring Green Machine Appliance Repair to work on any appliance I own!
Green Machine Appliance Repair
5
Mike from Green Machine Appliance Repair was outstanding in all areas of client satisfaction. Explained what was wrong in detail, how much it would cost and how long it would take. On time and always called to let me know he was on his way. My refrigerator is located in a very tight spot, very hard to work on in the area. He ordered the parts, gave me a printout, the price was good and he was great to work with. I could not have asked for more and I will definitely recommend him to friends and neighbors. Thank you Mike and Green Machine for your competent work.
Green Machine Appliance Repair
5
We are very satisfied with the services provided by Green Machine Appliance Repair. Three months ago our fairly new dishwasher stopped draining properly. We checked all the filters, ran baking soda/vinegar solution through it--nothing. Obviously we needed some professional help. We scheduled a visit from Green Machine Appliances by phone--we appreciated the operator working around our busy schedule and then being just as friendly and cheerful when we had to reschedule the visit. The repairman came on time, diagnosed the problem, gave me an estimate, which I approved, and fixed the machine within the next 45 minutes, extracting a piece of glass that had blocked the pump. He took time to explain to me exactly what had happened and how to prevent it from happening again. He left the kitchen clean and dry. Three months after the repair, the machine is working just fine. Green Machine is a bit pricey, but the service is excellent, and is worth it.
Green Machine Appliance Repair
5
Easy scheduling, friendly service!
Green Machine Appliance Repair
5
Mike did an excellent job. He diagnoced and clearly explained the problem. He came back once the part was ordered and fixed our washer as promised. Everything was first rate. Price was explained ahead of time and was fair. I would totally recommend this service.
Green Machine Appliance Repair
5
The owner repaired our dishwasher. He was there quickly, very careful, polite, efficient. I have already recommended him to a friend. I give him the highest rating possible. He also SAVED us money
Green Machine Appliance Repair
5
Michael came well within the time window. He was very personable and when I explained the dryer issue he listened carefully. He then was able to reply with an explanation that showed he did clearly understand what I had explained. He was then able to quickly assess a likely problem that caused the issue and he went right to fixing it. Great service all around.
Green Machine Appliance Repair
5
Mike was prompt, polite, and quickly assessed the problem with our refrigerator. He clearly explained our options for repair and fulfilled his promised work within a reasonable amount of time and for a reasonable price. I would not hesitate to call Mike again.
Green Machine Appliance Repair
5
Mike arrived promptly, worked efficiently, explained everything completely, was courteous, and fixed the problem with my dryer in under an hour. I highly recommend Mike and the Green Machine. If I could give him more than 5 stars, I would. Thanks Mike for the great experience.
Green Machine Appliance Repair
5
Excellent!
Green Machine Appliance Repair
5
Mike was communicative and professional. He diagnosed the problem with my broken dryer quickly and told me how much the part would cost prior to installing and testing the dryer. He was personable, worked quickly, and gave me information as he worked about a broken washer I have at another property, which will help me to potentially save money. Pricing was competitive.
Green Machine Appliance Repair
5
Green Machine is professional, courteous and very reasonable. I highly recommend!
Green Machine Appliance Repair
5
Green Machineis was so easy and pleasant to work with from making my appointment to getting my washing machine back to work. My repairperson Mike arrived at the appointed time and had called to say he was on the way. He discovers absecond problem with the machine and fixes that too! He gave me an accurate timeline for my parts to come in and for this install. He was clear and understandable ( I know nothing about appliances). The price was what he quoted and reasonable. I would recommend GM and specifically Mike to friends, neighbors and family.
Green Machine Appliance Repair
5
My service was easy to schedule and the technician was great! He was very punctual and extremely knowledgable. He was able to diagnose and fix my problem accurately and quickly. He answered all my questions about my dryer and the DIY install my husband had done. He gave great advice on how to avoid problems in the future and taught me a bit about the features and workings of my machine. I recommend this company 100%
Green Machine Appliance Repair
5
The service was great, fixing my washing machine and refrig ice maker. They are very honest and reliable.
Green Machine Appliance Repair
5
Mike was courteous, arrived when he said he would, and was thorough in his assessment of the appliances I needed repaired. I will use him again for diagnostics if the need arises for us and would absolutely consider him for repair work in the future.
Green Machine Appliance Repair
5
The technician was very helpful and explained everything well. I was glad to hear that after nearly 10 years of having my washing machine (it had never been serviced) that it is still in good shape and that my problem was user error (too much detergent causing odor and soap residue on the clothes). I liked that the company is local and didn't take 3 weeks to get an appointment!
Green Machine Appliance Repair
5
I received a recommendation on Nextdoor for Green Machine Appliance Repair. Mike came to look at our broken fridge and was quick in diagnosing the problem. He had the part with him and fixed it quickly. He is honest, competent, and knowledgeable and explained things to me. He also gave some great ideas for easy things we can do to help prevent leaks going undetected. The price for the part/labor was quite reasonable. I am very impressed with this business and will definitely use them again, if needed.
Green Machine Appliance Repair
5
Mike is a knowledgeable and helpful repair person and I will likely contact him for future repairs. My only complaint is that for our most recent service, it was difficult to schedule an appointment without leaving several messages. Other than that, I'm extremely happy that my dishwasher is working again.
Green Machine Appliance Repair
5
Honest assessment of the issue and potential solutions. Prompt, courteous, very clean, careful and pleasant. Absolutely recommend.
Green Machine Appliance Repair
5
My experience with Green Machine Appliance Repair, Inc. was excellent! I had a washing machine which had stopped spinning and draining. When I called Green Machine, I was able to schedule an appointment for the next day. Mike called to let me know when he was on his way to my house on the day of the appt. He was careful, clean, professional, and personable. He quickly diagnosed the problem as a faulty pump, ordered a new one and came back to install it the next business day. Pricing is transparently detailed on Green Machine's website, and Mike walked me through the information again in person during the service call. I would love to work with Mike and Green Machine again in the future.
Green Machine Appliance Repair
5
He was very helpful in answering my questions and I would contact him again. The pricing seemed reasonable and he seemed very trustworthy.
Green Machine Appliance Repair
5
I couldn't have asked for a better experience. The technician took his time to diagnose the problem with my dishwasher, and was completely honest and transparent about the costs involved with fixing vs replacing the dishwasher. He fixed the dishwasher so it will run, but suggested we replace the unit next time it breaks. The replacement parts would be close to or exceed the cost of a new unit, and with all the problems it has, it wouldn't be worth it to fix. He gave superb advice on how to select a new dishwasher, as well as quick fixes to try so it will last as long as possible. He was here over an hour, and did a very thorough, expert assessment. And he only charged the standard $98 fee to come to my home. I will be referring Green Machine Appliance repair to all my friends and family in need of their help! Thank you, Jennifer Jackson
Green Machine Appliance Repair
5
Excellent service. Mike @ Green Machine Appliance was great -- he came on time, instantly diagnosed the problem with our refrigerator (leaks in the freezer component) and had the repair done within an hour. He also took the time to explain to us what the problem was, how we can prevent similar problems in the future, and all in a very friendly and approachable way. We would call him again without hesitation and will recommend him to anyone who asks. Also worth noting is that Green Machine came highly recommended to us for all these same reasons. We found out about him from the Ballard community building Facebook page, with several enthusiastic recommendations from people in the neighborhood.
Green Machine Appliance Repair
5
Mike showed up 10 minutes into the 1:30-3:30 window scheduled. He was quick, efficient, honest and really nice. He pulled a piece of glass from my dishwasher pump and told me that the cost would just pretty much be a service call fee. At this point I asked if he would look at our fridge which had stopped making ice. Unfortunately the motor was broken so he drove to his supplier and returned with the part--which was less than he had quoted. Installed and ready to go. Really couldn't be happier.
Green Machine Appliance Repair
5
Very efficient & quick service
Green Machine Appliance Repair
5
Awesome service! Easy to book. Super friendly and efficient. Thank you!!

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