Reviews of Capitol Chrysler Dodge Jeep Ram in Jefferson City , MO

4.5 456 ratings

Categories: 
Chrysler Dealership, Jeep Dealership, Dodge Dealership
Business Description: 
The new and pre-owned inventories at Capitol Chrysler Jeep Dodge are fully stocked and awaiting your test drive. If our current inventory doesn't have the vehicle for which you're searching, you can fill out our CarFinder form so we can locate and attain your perfect match

Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.

Capitol Chrysler Dodge Jeep Ram
5
After scouring the internet for a replacement vehicle, we found one we were interested in at Capitol Chrysler. Tom took excellent care of us during the test drive and thereafter. Everyone was very thoughtful, helpful, and pleasant the entire evening. We got a great deal on the truck we were interested in so needless to say we left with keys in hand. It's always a long process buying a vehicle, but they tried to be as efficient and quick as possible. We were there 30 minutes past closing and no one was pushing us out the door. If I ever need to buy another vehicle, they will be my first stop.
Capitol Chrysler Dodge Jeep Ram
5
Matt Brammer was very helpful and knowledgeable. Made the buying experience not so frightening!
Capitol Chrysler Dodge Jeep Ram
5
Tiffany is great. She knew exactly what we needed in a used car and had everything ready so all we had to do was come in and test drive the car. She stayed late to help us finish up paper work and made sure that everything went smoothly for us. Thanks for the wonderful experience Tiffany.
Capitol Chrysler Dodge Jeep Ram
5
Mr Blank was very professional going above and beyond his communication with me in regards to my questions & concerns. He was thorough, patient, worked with me as to a price I was satisfied with. Someone with more experience might have been able to get a better deal, but I really believe overall Rick Blank was supportive to my financial needs & worked to get me the car I wanted at a price I could afford.
Capitol Chrysler Dodge Jeep Ram
5
It was very smooth and friendly, the service was of good quality and very efficient once we got into the process of purchasing the vehicle. I enjoyed the attitude of our salesperson, Tiffany she was very positive and friendly and made the experience seem less stressful and also help provide all the information we needed on the vehicle.
Capitol Chrysler Dodge Jeep Ram
5
Good price. Great service.
Capitol Chrysler Dodge Jeep Ram
5
First of all Ted was exceptional. Everyone we interacted with was friendly and professional. Mike the general manager went above and beyond to satisfy my wife and I. Service was great I felt like we were in charge the whole time. We were not pushed at all. I felt prices were competitive but the service wasb enter than exceptional. I will not buy anywhere else.
Capitol Chrysler Dodge Jeep Ram
5
Ok best experience ever at a dealership went there to buy a vehicle I saw online and got just what I wanted. Tiffany worked hard to make my shopping easy. The vehicle I wanted was not available but the gm of the dealership came out and talked to me and asked if that's the one I wanted and I said yes so he cancled trading it off to another dealership so I could get the van I wanted. Thank you so much capital dodge as always you meet my expectations once again.
Capitol Chrysler Dodge Jeep Ram
5
I have purchased many vehicles from various dealers and my recent experience with Capitol Chrysler Dodge Jeep Ram was the best by far. Everyone I dealt with from my sales rep. to the sales manager and financial officer was great. I would highly recommend this dealership for anyone interested in the products they sell.
Capitol Chrysler Dodge Jeep Ram
5
great sales team. service department is excellent. very satisfiied.
Capitol Chrysler Dodge Jeep Ram
5
The staff and sales person were very friendly, we were very pleased with the deal we got on our 2004 Chevy pick up, and I would recommend anyone to this store.
Capitol Chrysler Dodge Jeep Ram
5
Friendly, helpful staff. Good experience, would recommend to friends and family.
Capitol Chrysler Dodge Jeep Ram
5
Salesman was excellent did a great job. Tyler was very good. I would recommend him to anyone
Capitol Chrysler Dodge Jeep Ram
5
Excellent no hassle dealing with Glen Campbell.
Capitol Chrysler Dodge Jeep Ram
5
The guys at Capitol were amazing. Super easy buying experience. I traveled about 2 hours to pick up my jeep and Mike had it all ready when I arrived. The interest rate was even lower than quoted over the phone. I will definitely return.
Capitol Chrysler Dodge Jeep Ram
5
I am so pleased with my latest buying experience at Capitol. From the salesman to the general manager to the finance department it was wonderful! I recommend this dealership to all my friends who are looking for a great deal on a new or used car.
Capitol Chrysler Dodge Jeep Ram
5
ok
Capitol Chrysler Dodge Jeep Ram
5
I really couldn't be happier. I don't want to write a long scathing review here so I will keep it short and sweet. Emily is probably the most passionate car salesperson I have ever met. The lengths she goes to make sure you get exactly what you want are un matched. The fact that she stayed with me every step of the way was extremely comforting to a new car buyer like myself. The sales managers and GM were also extremely accommodating. They came through at the 11th hour when no other dealers would on an extremely rare and popular car at the time. For them the give me the deal I wanted will be something I will never forget and will always be appreciative of. You guys at Capitol Chrysler are destroying everyone's preconceived notions of bad dealers. You guys were amazing to me and have earned my business even if it requires a 200 miles drive!
Capitol Chrysler Dodge Jeep Ram
5
good. helpful staff, prompt driver, reasonable costs.
Capitol Chrysler Dodge Jeep Ram
5
Love the service department, they always go above and beyond. also love the working with sales staff.
Capitol Chrysler Dodge Jeep Ram
5
Great service for an emergency repair!
Capitol Chrysler Dodge Jeep Ram
5
our salesman, robert ridgeway was over the top. he is great, always trying to please, keeps you informed when something has gone wrong. owner and everyone we came in contact with on the day of the sale was just great, concerned about everything. but the service dept, well the less i say the better. but they could do better. but we want to thank everyone who was involved with our sale. thank you very much. i would recommened you to anyone
Capitol Chrysler Dodge Jeep Ram
5
I have now purchased three cars here. Service is always great and very friendly. Bought this car from Tyler Schenewerk who was a great salesperson who went out of his way to make sure we had what we needed and wanted. I highly recommend him to others in the market for a car.
Capitol Chrysler Dodge Jeep Ram
5
Well had great experience with capitol and salesman robert ridgeway was great in every way worked hard on our deal thanks
Capitol Chrysler Dodge Jeep Ram
5
Excellent
Capitol Chrysler Dodge Jeep Ram
5
Rick Blank and the whole crew were very professional and friendly. Great job!!!
Capitol Chrysler Dodge Jeep Ram
5
The service we have received during the purchase of our Dodge Citadel Durango. Curtis Marr has been a great salesman to work with. Not pushy at all. Willing to do anything to make us happy with our purchase
Capitol Chrysler Dodge Jeep Ram
5
Mike Z, Greg, and of course Robert Ridgeway were all great to work with. Low pressure, funny, friendly, and a pleasure to deal with! First time buying from a dealership for me. Got a great deal for my trade in, a fair price for a great car, and couldn't be happier. I will be back for future business. The experience could only be better if I left with the dodge charger. But those look funny with a kids seat in the back :)
Capitol Chrysler Dodge Jeep Ram
5
Great service and friendly and courteous people.
Capitol Chrysler Dodge Jeep Ram
5
Thank you for taking the time to explain my options. Service was excellent.
Capitol Chrysler Dodge Jeep Ram
5
My dealings with Josh were honest and straight forward with no deception or pressure. Very refreshing.
Capitol Chrysler Dodge Jeep Ram
5
I walked in only looking for information on newer Jeep vehicles. I was greeted by Tiffany Hernandez. I Immediately felt as if I was being treated as a member of the Capital City family by all of the friendly people that work there. I ended up buying a 2015 Jeep Wrangler and couldn't be more EXCITED! Thanks to EVERYONE at Capital City!
Capitol Chrysler Dodge Jeep Ram
5
This makes my second truck I have got from them first one was good Truck not exactly what I wanted but it worked but this truck is what I've always wanted they got me into it for what I wanted it seems like a real good truck I will go back and buy another one from them when I get ready to trade they are friendly dealershipI know they're all trying to get you into vehicles but I've been to a lot of dealerships and these guys tried to go the extra mile to get you into the vehicle thanks Capital
Capitol Chrysler Dodge Jeep Ram
5
I have dealings with many dealerships in the past, and Capitol by far was the greatest dealership experience I've ever had! I would recommend them to any of my family and friends.
Capitol Chrysler Dodge Jeep Ram
5
The service department always seems helpful. Every time I call I found it nice to work with Derek Stark as he keeps my car in tip top shape. I go in for routine oil changes and he'll call to let me know of anything else that might need done but gets me the best for my buck. Tom Plugge is also always so friendly and helpful.
Capitol Chrysler Dodge Jeep Ram
5
courteous and satisfied with service; will return in the future
Capitol Chrysler Dodge Jeep Ram
5
We weren't sure we were ready to buy, but they were very determined to help us get our new truck and they were very polite and helpful in doing so. Might even say they bent over backwards to make sure we got it. Very appreciative. Thanks again. .
Capitol Chrysler Dodge Jeep Ram
5
My experience with Capitol Chrysler was excellent. It is obvious the staff actually cares about their customers and will go above and beyond to make sure you walk away happy. Mike was extremely helpful and did a great job ensuring I got the best deal possible. I plan on recommending this dealership to anyone in the market for a vehicle. I rate Capitol Chrysler 5/5 stars for their customer service and would go back again.
Capitol Chrysler Dodge Jeep Ram
5
I have personally bought two vehicles from russ at Capitol Chrysler Dodge Jeep he is honest and a godly man has taken extra care in time for me after the sale he is in my opinion the number 1 salesman at capital Chrysler Dodge in Jeff city.!!!
Capitol Chrysler Dodge Jeep Ram
5
The people you have working in the service department are always very nice & helpful. They get my car in and out in a very timely manner. Much appreciated!
Capitol Chrysler Dodge Jeep Ram
5
Had a great experience with Emily, she and all the team who helped with the process to get me out of the old Milan and into the Nissan were very accommodating and friendly. I had a bad experience with the Chrysler dealership years ago and was never going to set foot in there again but your team now is a great team and I will send as any people as I can to them. Thank you for everyyhing
Capitol Chrysler Dodge Jeep Ram
5
My expierence was excellent. .everyone was nice..my sales Lawrence got me just what was looking for..great bunch of people...actually it was the best service I have had at a car dealership in a long time
Capitol Chrysler Dodge Jeep Ram
5
Great sales experience. Salesman and sales Manager were willing to work with me on a deal instead of just saying we are to far part to deal like they used to.
Capitol Chrysler Dodge Jeep Ram
5
We are from out of town and ran into a road hazard which left our vehicle in need of engine and body repair. We are very pleased with your service. The repairs were done in time, we kept schedule with our departure plans and drove safely home 1,700 miles. Thank you!
Capitol Chrysler Dodge Jeep Ram
5
Service was great.
Capitol Chrysler Dodge Jeep Ram
5
The guys were great and helpful. I was pleasantly surprised at the cost. Appreciate the speedy service
Capitol Chrysler Dodge Jeep Ram
5
Ive been in the market for a jeep for some time after my wife and I moved to St. Charles County from St Louis City and we both had sold our Jeeps... After a disappointing time at several local dealerships, I expanded my online searches to 150 miles and came across a jeep that was priced below kbb. I sent in inquiry and within literally 5 minutes I was contacted from the dealership. I must say what a motivated dealership. The staff went above and beyond to provide me photos of the jeep. Even Tiffany Hernandez went even further by utilizing FaceTime to show me the vehicle. Needless to say after covering all the basics for the credit app, I was on my way to get the vehicle. Probably the nicest staff and easiest buying experience I have ever had. From the salesmen/women, to the new/preowned managers, to the finance manager. I would definitely recommend this dealership to anyone!
Capitol Chrysler Dodge Jeep Ram
5
I had been actively shopping for a car for a month and a half, and Capitol Chrysler was by far the best from the moment I pulled up to the lot. Mike Jones was by far the best salesperson I came across after a month and a half of shopping. He was very genuine and sincere with everything. He made me feel comfortable and confident with my purchase. He has since followed up with me to make sure there are no issues. Mike and the Capitol Chrysler team worked very hard to help me get the car I wanted while helping me stay within my budget. They made it a personable experience and I am so happy with my purchase! Thank you, Capitol Chrysler Dodge Jeep Ram!
Capitol Chrysler Dodge Jeep Ram
5
Made appointment to meet Ted Engle Sells Rep on Sat between 10 an 10:30. When I arrived Ted was waiting and very helpful in my selection of a new Dodge Ram pickup. He was a great help and very informative in all aspects regarding my choose of a new vehicle. As the day passed I became a new owner of another Ram Truck. Thanks Ted, job well done.
Capitol Chrysler Dodge Jeep Ram
5
I received a recall notice on my jeep. When I contacted the dealership I talked with Chuck who was easy to schedule my appointment with. ON the day of the appointment I was greet by another gentleman who signed me in and pointed the way to Chuck. Chuck was very friendly and had all my paper work ready so I could be on my way to work. It was extremely easy and I was on my way in under 5 minutes. I received a call from Chuck when my jeep was ready. Great staff.

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