Reviews of Great Florida Insurance in Cape Coral, FL

Very pleased with service. Courtney was extremely knowledgeable and patient when dealing with me. Responded immediately when I had a question. After receiving quotes from several insurance companies I found I couldn’t beat the price and value. I was also informed that I should check back before renewing to see if the premium has changed hopefully in my favor.

Absolutely fantastic. Very friendly and a pleasure to work with.

Timely response from agent. Best premium of all other companies I researched. Easy application process.

Great Florida/ Look Insurance specifically Sandy is by far the best Insurance company/broker that I've ever used! Sandy Is knowledgeable, friendly, economical and gets it done! Look (no pun intended) no further for Insurance, this is the place to use!

Sandy is the best, she always finds the best policy for us!!!

working with Sandy Smith was a great experience. She helped me in any way possible to obtain my home insurance.The price is high for a widow, but this is Florida

I called to check on our auto insurance which renews next week. We both have clean driving records, no accidents or tickets thankfully, but our auto premium went up about $260/semi-annually. Elaine was very attentive and took down the necessary info to shop other options. She called back quickly with a better quote, the same coverage and the premium only went up around $70/semi-annually. Elaine is friendly and efficient and took care of the entire change to our new auto policy within an hour! Outstanding customer service and very much appreciated!

Such a good experience when working with Elaine at the Santa Barbara location. Whether by phone or in person, she is friendly, courteous, & very helpful. And best of all, she follows through on whatever needs to be done in a timely fashion. I can always count on her.

For many years, I visited the Santa Barbara office for my Issuance documentation, at some point I was going to transfer all my stuff to another office because of the non professional team that I had to deal with . I’m very lucky that this year I didn’t have to deal with that because of the great customer service that I received from one of the Team named Elaine, she was very professional, knowledgeable and capable helpful to answered all my questions and helped me with all my documentation. Thank you Elaine for your GREAT Customer Service, I really appreciate your time.

I am not really good with names, but I think his name was Mark. My credit card was stolen and it was the one that I was going to use for my insurance payment. I called to let them know and Mark was very compassionate. He said just call when you get the new one. I got the new one this morning and I called and talked with Mark, I hope that’s his name. He also assured me he was going to check with the company so that they had a new credit card number before they tried to put it on the old one. He really put my mind at ease. He is a good in customer service.

It was great! Sandy was the best

Maria, my agent with Great Florida Insurance, researched companies until she found the insurance I needed. It took a while because she was put on hold by other companies. I thought an agent would reach a real person sooner than I would but she was put on hold too. She continued to search until she was certain all my issues were resolved and at a good price. I feel I made a good choice.

My experience working with Mark was what customer service represented years ago: reliable, trustworthy and accountable. With each situation he listened and was thoughtful in his approach when identifying how to handle next steps. I would highly recommend dealing with Mark and team @ Greater Florida Insurance.

Elaine did a fantastic job explaining and recommending the insurance policies that I bought. She is knowledgeable and professional and if she treats all her customers the way she treated me, she deserves a bonus or raise or any compensation or commendation. Thankfully, Ted Harty

While searching for insurance co.close to our area we heard about Great Florida Ins.was extreme helpful to their customers during the hardest moment due to the hurricane.

Due to our former insurance company going our of business we found ourselves with limited time to find new coverage for our condo. Not only did Great Florida Insurance promptly respond to my call they acted quickly to find a new insurer to cover our property with better coverage at the same price as our previous policy. Highly recommend Great Florida for your insurance needs.

Great staff wonderful service cared about us getting everything done for our home closing always return our calls. Look forward to continued service in the future

We had to change our Home and car insurance so we decided to go with Great Florida Insurance. Our insurance representative was Sandy Smith Senior Agent. She was better than the *****’s . She had all the answers to all of our questions. Everything we went for was cheaper than what we spent in 2022. We are happy with what we got and that we decided to go with GFI & Sandy Smith @ 239-500-1117

MARK WAS VERY HELPFULL IN MY CLAIM WITH PROGRESSIVE INC. HE WENT BEYOND TO GET ME TO THE RIGHT PERSON WITH THE INSURANCE COMPANY

Elaine has always provided excellent advice and assistance. Lately I asked for auto insurance quotes because my provider raised the premiums several times. I was given another insurer with the same coverage and much lower premium. The service was quick and efficient. Thanks, Fred

I appreciate that Great Florida had similar coverage at a reduced price. Item to item was the same. My agent Maria Rivas was attentive and responded quickly with regards to my time. When I went to pay my initial premium. It was even lower for timely, early payment. Thank you for a great experience.

Great coverage with a fantastic premium. Easy people to work with. I would recommend Great Florida Insurance to everyone.

Contacted Mark to have a second lienholder added to my home and flood policies. He had worked with me previously and each contact has been completely professional. Outstanding response and he added value by taking time to reach out to others on my behalf without being asked. Very happy with his personal service.

My new agent Sandy Smith was super great to work with. My previous agent at another company had messed things up so badly. Sandy was so calming and easily made me feel like all is right. When I left there I felt like a ton of bricks had been lifted off my shoulders! She is so knowledgeable on everything.. flood insurance, home insurance, car and will go over your previous coverage to find any errors. She is just a gem!