Reviews of Our Urgent Care in Florissant, MO

4.7 1,235 ratings

Categories: 
Urgent Care, Doctors Office
Business Description: 
At Our Urgent Care & Walk in Clinic in Florissant, we are here to take care of life's little emergencies sprained ankles, broken fingers, sore throats, minor cuts and asthma and other respiratory ailments.

Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.

Our Urgent Care
5
We are from out of town and needed emergency help which you provided in a very efficient and professional manner. The staff was friendly, thorough and completely met our needs. Thanks so much!
Our Urgent Care
5
I went in today for severe asthma related coughing. I also have an ear infection in my right ear. I was greeted sweetly by the staff and filled out the paper work. The staff and medical professionals were absolutely amazing. Upbeat and kind, despite my pain and extreme discomfort. They helped thoroughly assess my symptomology and history. The response to my medical concerns, most notably, wheezing and coughing, was nothing less than prompt and caring. The medical professionals were personable and easy to talk to. I cannot express how helpful the staff and medical professionals were in treating me. I was feeling awful and in very poor health this morning and I was greeted by helpful, capable and friendly individuals who wanted to not only help me but to give me the best care possible.
Our Urgent Care
5
The quality of care that my daughter received was exceptional. Both the nurse that came in for the BP and temperature and the doctor that came to see what brought Jordann in to the Urgent Care facility were both very good. The hours were good, but could have been better if they opened at 7 am, but that is just me! All the staff were very professional and very personable. It was an awesome visit, even though my daughter wasn't feeling very well. Thanks very much!
Our Urgent Care
5
The staff is friendly, professional and provides excellent efficient medical care. I will refer family and friends to this urgent care facility.Thank you for providing affordable, excellent medical care in a convenient location.
Our Urgent Care
5
Friendly Staff
Our Urgent Care
5
Very satisfied. Needed care early, before going to work. Opening at 8am helped. Got in & out Quickly. experience was good.
Our Urgent Care
5
Everyone was so nice to us! They were wonderful, to my wife and myself?
Our Urgent Care
5
My daughter fell and hurt her arm at the pumpkin patch. I did not think she was seriously injured and dreaded taking her to the ER. As we were driving I thought, I should just take her to OUR Urgent Care. They are never too crowded and you do not have to wait long (still thinking she was fine). After they got us in right away, and did the x-rays, it turned out she really did break her arm. I felt awful, but they made her feel comfortable, and took care of it. I am beyond grateful for the kind and prompt care for my little 5 year old.
Our Urgent Care
5
I received prompt medical attention from the reception area,the medical assistant taking my vital signs and the nurse practitioner assessing me. Everyone was very helpful and attentive to me. I am very appreciative of the care I received and will go back again if I need urgent care. I will also recommend OUR Urgent Care to everyone I know.
Our Urgent Care
5
Had injured foot/ankle and had swelling. Doctor and Staff all very kind and prompt and facility neat and clean. X-rays were needed and were done very quickly, as well as treatment when diagnosis was made. Definately the easiest visit to a urgent care I have ever had which was wonderful when you are in pain:)
Our Urgent Care
5
My experience was wonderful. Receptionist seemed a little distracted but the doctor/asst was very thorough and patient. She listened and talked thru a treatment I was comfortable with. With no apparent cause for my foot swelling, I promised her if the meds didn't work, I would come back today. However, the swelling is passing and I am able to get my foot in a shoe today...so I am on the bend. Really appreciated her time.
Our Urgent Care
5
My experience was very satisfying . I found the staff to be very warm and friendly. The nurse practitioner was awesome. The facility was very clean i was in and out ....i loved it
Our Urgent Care
5
My experience was professional and great from the receptionist to the doctor. everyone had a caring heart and as things were done for me to help me feel better those things were explained first before being done and I appreciated that. My wait to be seen was very short. I have not one complaint the doctor was very on point. Thanks Again
Our Urgent Care
5
The professionalism of the medical staff up to and including Dr. Jade Holman was far greater than any experience I have had at any urgent care type facility or my primary,care Docter They really cared about the patient.
Our Urgent Care
5
I was extremely pleased with the care that I received. All of my concerns were addressed and I was seen in a timely manner.
Our Urgent Care
5
Everyone one was very nice and understanding
Our Urgent Care
5
Very convenient location.They got me in and out in a timely manner and were very pleasant.The facility is nice and clean. The doctor that took care of me did a great job and was very friendly. The receptionist and nurse were both very courteous as well. I already told two of my friends who live in the area the good care I reserved.
Our Urgent Care
5
Clean...friendly...wonderful staff...great..I will tell my family and friends to come here.
Our Urgent Care
5
This was my 5th visit to Our Urgent Care. I have brought my children as well as for myself and my spouse. The staff is always friendly and helpful. There so far have been no longer wait times to be seen. They get you on and out. I was really sick on this last visit, and they worked quickly to get me out of distress. I really like the fact that I can come here to be treated when my family's doctor isn't avail able instead of having to go to the emergency room.
Our Urgent Care
5
My experience was pleasant, fast, and a great warm experience.
Our Urgent Care
5
What a life saver. My mom ran out of insulin. My mom was seen immediately and put at ease with the caring quality service we received. The service was above and beyond our expectations. Thank you URGENT CARE.
Our Urgent Care
5
I was very fortunate to find “Our Urgent Care” . I was unable to get in touch with my primary care physician and was searching to find a quality care agency with a positive rating open for evening hours. The staff was courteous and professional. They were open to questions and addressed my concerns about the new medications I was being prescribed. I am very satisfied with their recommendations. My thanks for your very professional service.
Our Urgent Care
5
My experience with Our Urgent Care was EXCELLENT.. Everyone was kind and most importantly my daughter was happy to get meds and get better
Our Urgent Care
5
In and out quickly. Prescriptions sent directly to the pharmacy. One less thing to do when you don't feel to good. Everyone was nice and professional.
Our Urgent Care
5
I called this urgent care because it's convenient and I need assistance quickly.The workers were very pleasant and professional. I was seen quickly and diagnosed. The entire visit may have been 30-45 mins at best. I will definitely go back if needed.
Our Urgent Care
5
Extremely happy with evaluation and procedures done to evaluate my problem. I had my prescriptions filled and took the medication. Felt much better after taking medication and continued to take medication as prescribed.
Our Urgent Care
5
Very fast, knowledge, staff very friendly. Excellent experience
Our Urgent Care
5
Excellent and fast
Our Urgent Care
5
Hello, I had a wonderful Experience. The Customer Service was awesome. They were very friendly and courteous. The visit wasn't made to be about themselves but my daughters care. The wait time was Great. As soon as I finished my paperwork she was in the back within 2 minutes tops. Very professional at this office. They also gave me referrals to Pediatricians since I am new to this are from another state. Thanks because you dont find outstanding customer service like yours anymore. Thanks team you were awesome today. My daughter and I appreciate it. Ms. Williams
Our Urgent Care
5
The wait was not long, the staff and the attending physician/nurse were great.
Our Urgent Care
5
I enjoyed the visit the place was very clean and neat the staff was very nice they get you in and out
Our Urgent Care
5
Friendly staff, conveniently located near my home , and my family and myself always receive exceptional health care!
Our Urgent Care
5
Convenience,friendless and quality of care. Staff was friendly and courteous and the I was feeling better the next day.
Our Urgent Care
5
Very nice and welcomed with open arms. Nurse and nurse's aid , very nice and warm welcome. [email protected]
Our Urgent Care
5
This was my first visit and I must say the service was awesome!! The NP was fast, efficient and knowledgeable. I will recommend to friends and family.
Our Urgent Care
5
Everything was exceptional: Attention Cleanliness Professionalism Friendly Helpful Provided resources for later care My father and I were very pleased with the first aid, x-rays and service. A+++++
Our Urgent Care
5
Your staff did excellent taking care of my 4 year old and addressing my concerns thank you
Our Urgent Care
5
Friendly and excellent care ! Also, speedy, as there was not a long line today...
Our Urgent Care
5
The service was awesome... Staff was very friendly and patient and concerning..love it
Our Urgent Care
5
I had quick service, which is important along with quality care. I was in and out in 1 hr. 20 minutes and people were very friendly and very helpful. I would recommend this place to people.
Our Urgent Care
5
My service was great. Very fast and the staff was beyond welcoming. Keep up the great work.
Our Urgent Care
5
Missy was just fabulous while drawing my blood. I got goosebumps when Maggie touched my thyroid. What soft hands. Every employee deserves a raise, especially the x-ray tech today.
Our Urgent Care
5
It was very quick and easy, I was impressed
Our Urgent Care
5
Great service, Convenience location and hours of operation. No waiting and a very friendly staff.
Our Urgent Care
5
Friendly staff. Clean environment prompt services
Our Urgent Care
5
The staff was very friendly and the quality of care that my daughter received was excellent.
Our Urgent Care
5
Great service, no wait time and seen by the NP less than 5 minutes after being placed in an exam room. Facility was very clean, I don't live close, but will drive the extra miles every time I have an urgent care issue! Friendly staff.
Our Urgent Care
5
Thank you so much to the caregiver team! They not only gave me therapeutic treatment for my physical illness, but they treated me with care and concern as well. I will definitely recommend this clinic.
Our Urgent Care
5
Very convenient location. Just walked in - short wait time - in & out! Pleasant staff!
Our Urgent Care
5
I received excellent service while visiting your Florissant location. Everyone I encountered during my visit performed in a friendly, courteous, and professional manner. Also, there was very little wait time in both the front and back area. I am a very satisfied patient as the scripts given to me by the Dr. took effect by the end of the day and I'm currently on the mend. I'm thrilled to have this facility in my area as the hours are great for those of use who belong to clinics that close before we leave work. This Urgent Care facility made it possible for me to see a Dr. without taking time off work or having to wait out the weekend. Should the need arise I will definitely revisit this location.

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