Reviews of Affinity Home Medical in SLC, UT

DJ helped us find the best lift for our needs. He measured the lift’s dimensions to be sure it would fit through our doorways. It was delivered the next day. He was careful not to bump & bang the walls. Before they left, we knew where the lift would & wouldn’t fit. DJ was friendly & knowledgeable about the lift we chose. It was quite new to their business. Thank you DJ

After looking for a walking boot at at least five other medical places, this was suggested by a doctor. We found everything we had been looking for. Service was quick, friendly, and knowledgeable. I’d much rather support a local brick and mortar store than buy online. THRILLED that we found them.

Over the years, Affinity Home Medical has provided high quality service. They resolve any problems or "glitches" in a timely, responsible and respectful manner. The employees are extremely helpful, cordial, friendly, knowledgeable and professional. I've always had a positive experience with Affinity Home Medical.

My experience was wonderful. My original boot came apart and they replaced it with no issues. I would recommend these guys to everybody. Customer service and was excellent.

Everything was great. The young woman who helped me was very knowledgeable about the products and answered all my questions. She definitely is an asset to your company and I was so pleased with the whole transaction. Because of this I will continue to do business with your company and recommend it to others who need your services. Thank you

Affinity Home Medical was a referral from my Dad’s physical therapist. My dad is 98 and suddenly became immobile. We needed immediate assistance to get an alternating pressure mattress with a medical bed. I was out of town when this all occurred. . Affinity Home Medical was incredible to work with. Tina who runs the office, places the orders and schedules delivery and setup was very patient and timely with her communication. DJ handled the delivery and setup of the bed. He was very efficient and kind to my dad and his caregiver. I highly recommend Affinity Home Medical to anyone in need of home medical assistance . It is a stressful position to provide care and equipment for our elderly or disabled and they handled my situation with the urgency that I was dealing with. Thank you Tina and DJ!!!

Very knowledgeable and friendly

There people there are awesome. There super nice and willing to help out a customer with there needs and get them on there way! A big Thank you to the staff at affinity home medical!

I had a great experience with the Assistant Manger. He was very courteous, knowledgeable and really knew the pros and cons of the medical equipment. Excellent help--I will be back. Thanks very much!

Dave at Affinity helped us at a rough time after my father’s passing. I went to two different local medical equipment places, both wanted to over charge for repairs and were not very competent. Dave went out of his way to help us with my dad’s electric chair. I would recommend them over Alpine. Alpine was just a joke. They wanted to charge almost double what affinity would. If you want good service at a great price you need to go to Affinity Home Medical.

Danny was the sales rep who helped me pick out a chair for my 95 year old mother! He first helped me on the phone and then met with me on an in store visit! He was knowledgeable and very courteous. I am also grateful that this store was open on Saturday because I needed this chair sooner rather than later. All the other stores of this nature were closed and I would have needed to wait until Monday to start the process of getting it. Instead it is being delivered on Monday! Thanks for helping me bring much needed comfort to my mom!

Thank you so much for the great help given in such a quick and timely manner. My recliner lift chair had stopped working, would not move at all. Called Affinity first thing in the morning and Dan came to check things out early afternoon. He figured out what was wrong and then informed me that the part would take a week to get here. After explaining to him that due to some health issues I sleep in the chair Dan came up with some other ideas on how to solve the situation. He returned to the shop took some parts off of other chairs and returned later that same afternoon and fixed the chair!! Really appreciate Dan's concern, help, patience, kindness, problem solving, and effort to get my chair working!! Thank you!

Amazing service and great prices compared to other home health options!

Affinity answered the phone on the second ring, cheerfully checked to make sure the items I needed were in stock. This was done quickly while I waited on the phone. Walking into the store convinced me to shop here in the future. Bright and welcoming. A large selection of items I've not seen elsewhere plus all of the other "regular" items. Cheerfully greated by the staff who quickly helped me assess which of two items would work best for me. Bravo. I would highly recommend others to check out Affinity for Health Care Items.

Great customer service!!!

Affinity Home Medical did a great job for me. I bought a used jazzy air 2 and they just gave me excellent service on it. I had a few problems and they were always there ready for me and help me out many times so I really appreciate them Bob Kitchen.

Good service

We went in looking at mobility scooters. D.J. was very helpful with no sales pressure at addressing our needs. Answered any questions truthfully. Pleased with our experience.

Thanks for help Dan .

We had a problem with alpine medical and they had delayed us weeks from getting our medical equipment and kept promising it would be here before the surgery then they promised it would be here the day he got home from the hospital and again it wasn’t then we fought 2 days for his medical equipment and they kept telling us yes it was approved then the next day no it wasn’t approved what a joke my husband spent 2 days home with no walker and finally our workmen’s comp nurse went ahead and called allegiant medical and found out they could send us out all three things we needed that day. We just needed to pay with our charge card and then workers comp would reimburse us I gladly said yes knowing we wouldn’t have to deal with alpine medical again. Within one hour of paying them for our walker, shower seat, raised toilet seat we had them all at our home and the delivery guy happily brought them in for me and got them set in my front room. Absolutely loved the experience would never use alpine again. Allegiant gets ten stars as far as I am concerned. Thank you for the great service.

What a great company to work with!!! From start to finish, they were knowledgeable, detailed and able to accommodate a quick turn-around for our family!! Would recommend to anyone!!!

Everyone was really knowledgeable about the products and helpful in selecting the right supplies!

Excellent service. Not only did they find the right products for me, they helped put one together. I had a rush need for these products and the service provided could not have been better.

Thank you from the bottom of our hearts with our emergency need of a hospital bed. So quick and it helped our son with his recovery from his injury.