Reviews of Affinity Home Medical in SLC, UT

DJ delivered a fully automatic hospital bed for my daughter with Cerebral Palsy quadriplegia. We were told a week ahead the date and approximate time of delivery. They were right on time. DJ called that morning to confirm the delivery schedule. About half hour before arriving he again checked in. We were happy to meet this courteous and thoughtful professional. He made sure that the bed was set up where we wanted and all the packing materials were carried back to his truck. After set up he clearly explained the operation of the bed and the warranty. An exterior part of the bed that had no baring on function had been damaged in shipping. He brought it to my attention and said that he would be back to switch it out with a new one, which he did. DJ was courteous, respectful and dependable.

Danny was very helpful in finding the right walker for my father. We appreciate him very much.

These people really know their business!! They are eager to answer any question.

Great

Great service, super helpful staff. Answered all my questions

I recently purchased a wheelchair for my 93-year old aunt from Affinity home Medical. DJ and Dave explained the differences between chairs very well, were responsive to our questions, and made useful suggestions. They were particularly kind and thoughtful when interacting with my aunt. It was a very positive experience and recommend them highly. Exceptional!!

I've bought a few things from affinity, and it's always been very good service

CJ was quick and knowledgeable. Listened to what we needed and brought out exactly what we needed. Sale was quick and easy.

Service was fast and reliable. Men were very respectful .

I recently had the pleasure of experiencing exceptional customer service and top-tier product support, and I must say, I am beyond impressed. From start to finish, the entire experience was seamless and exceeded my expectations in every way. The customer service from D.J. Ate’ was incredibly responsive and knowledgeable. Not only did they promptly answer all of my questions, but he also went above and beyond to ensure I was fully satisfied with my purchase. Their professionalism and commitment to excellence were evident in every interaction, making me feel valued as a customer. As for the product itself, I had rented the same model scooter for a week prior to purchasing a new one. Overall, the level of care and attention to detail in both customer service and product support was truly remarkable. I would highly recommend this company to anyone looking for a reliable, customer-focused experience. They have set a new standard for excellence in my book!

So pleased with Affinity Home Medical. Moms chair is absolutely wonderful, beautiful and comfortable. Mom loves her lift chair!! Your customer service is top notch. Will definitely be recommending your store to others. Thanks for your help in choosing the perfect chair for Mom!

Knowledgeable sales people and good listeners

Very helpful and knowledgeable

D.J. Provided amazing customer service. As we had just dropped off my wife’s previous mobility device, he brought two examples of what we were thinking of to our vehicle so she could try both of them. He showed us how to adjust them and made suggestions about features that were positive about each separate item Once we had selected the walker, he helped custom fit it to my wife, and then gave us great service during the checkout

DJ was very knowledgeable, helpful and kind. Everything I needed, he made sure I had and within the time promised. His follow up was great! Thank you DJ!

The technicians were great. They completed a through analysis in a very short time. I think they had it functioning within 10 minutes.

Fast and professional.

Danny was awesome. He was very knowledgeable and helpful. He took the time to make sure I knew how to work the machinery correctly and take it apart and put it back together. Thank you!

DJ offered exceptional customer service and assistance during my first visit to the store. I needed certain items and I couldn’t arrive at the store until 3:00. He kindly waited for me so that I could complete my purchase. He should be commended for his professionalism and kindness.

I was desperate for help with my Life glider. I went to affinity home health supplies. In 10 minute DJ Ate had it fixed. WONDERFUL man. They have power chairs and mobility Aids.

Thanks to everyone at Affinity Home Medical. Everyone was great to work with!

Good selection, good prices, helpful service. Found the walker we needed

I found that DJ was a perfect salesman for us.And he had a sense of humor and he was kind and I'm, he'd just directed the use of how to use this lyft chair and I appreciate his kindness.Thank you very much bye

The person who assisted me was friendly, Knowledgeable, and did not try to oversell us. The store has everything you need and lots of selection at reasonable prices. I will be using this store for all of my home medical supply needs in the future. Very impressed.