Reviews of Affinity Home Medical in SLC, UT
5.0
Categories:
Medical Supplies, Wheelchairs, Medical Equipment
Contact Information:
Business Description:
Since 2006, Affinity Medical Group has specialized in the sale and distribution of high-quality medical equipment, including power mobility products, wheelchairs, walkers, hospital beds, therapeutic support surfaces, medical supplies, bathroom safety products and much more.
Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.
Affinity Home Medical

Kirt
February 17, 2024
Affinity has a multitude of services to help with medical needs including some amazing walkers, Golden lift chairs and scooters. The variety of lift chair's and scooters fit every need and budget.
They stand behind their products and make sure their customer's are happy and taken care of. Sonny and DJ were very helpful and made sure all of our concerns and needs were taken care of.
They bend over backwards to take care of their customers.
Affinity Home Medical

Larry F
February 7, 2024
My experience was wonderful. My original boot came apart and they replaced it with no issues. I would recommend these guys to everybody. Customer service and was excellent.
Affinity Home Medical

Chucky P
February 7, 2024
I went in to get a knee brace and Tina Nguyen helped me out. She was so friendly and knowledgeable. She helped me find the correct size for my knee and it was so comfortable to wear. I will definitely come back
Affinity Home Medical

Pam Y
January 25, 2024
Everything was great. The young woman who helped me was very knowledgeable about the products and answered all my questions. She definitely is an asset to your company and I was so pleased with the whole transaction. Because of this I will continue to do business with your company and recommend it to others who need your services. Thank you
Affinity Home Medical

Debbie A
January 31, 2024
Thank you for your knowledgeable and thoughtful help! You went out of your way to be sure my needs were taken care of, listening carefully and with true compassion. I would recommend you to anyone .
Affinity Home Medical

T. H
January 16, 2024
Affinity Home Medical was a referral from my Dad’s physical therapist. My dad is 98 and suddenly became immobile. We needed immediate assistance to get an alternating pressure mattress with a medical bed. I was out of town when this all occurred. . Affinity Home Medical was incredible to work with. Tina who runs the office, places the orders and schedules delivery and setup was very patient and timely with her communication. DJ handled the delivery and setup of the bed. He was very efficient and kind to my dad and his caregiver.
I highly recommend Affinity Home Medical to anyone in need of home medical assistance . It is a stressful position to provide care and equipment for our elderly or disabled and they handled my situation with the urgency that I was dealing with.
Thank you Tina and DJ!!!
Affinity Home Medical

Ann W
January 9, 2024
I have been frustrated with my walker that was short and small wheels. Dave was a wonder! He helped me find that exact one for me. Thanks
Affinity Home Medical

Ian H
January 8, 2024
Very knowledgeable and friendly
Affinity Home Medical

Dean C
January 4, 2024
Very good in all areas
Affinity Home Medical

Erik G
December 30, 2023
There people there are awesome. There super nice and willing to help out a customer with there needs and get them on there way! A big Thank you to the staff at affinity home medical!
Affinity Home Medical

Sharon
January 2, 2024
Thank you for very helpful service both on the phone and in person at the store. I am impressed with the large variety of equipment available at the store and the courtesy of all those I interacted with.
Affinity Home Medical

Annie N
December 5, 2023
I had a great experience with the Assistant Manger. He was very courteous, knowledgeable and really knew the pros and cons of the medical equipment.
Excellent help--I will be back.
Thanks very much!
Affinity Home Medical

Amanda H
October 14, 2023
Thank you for your help! You guys are amazing! You helped me select the right products for my family. I appreciate your knowledge and patience with me as a “newbie”.
Affinity Home Medical

Eric P
October 3, 2023
Dave at Affinity helped us at a rough time after my father’s passing. I went to two different local medical equipment places, both wanted to over charge for repairs and were not very competent. Dave went out of his way to help us with my dad’s electric chair. I would recommend them over Alpine. Alpine was just a joke. They wanted to charge almost double what affinity would. If you want good service at a great price you need to go to Affinity Home Medical.
Affinity Home Medical

Luci
September 1, 2023
DJ was extremely helpful. very knowledgeable and cognizant . we ran into a couple issues when it came to sizing for a specific item, he was super patient & you could tell he cares about helping others. really enjoyed my experience there and will definitely recommend affinity to people in need of medical supplies.
Affinity Home Medical

Shauna W
August 26, 2023
Danny was the sales rep who helped me pick out a chair for my 95 year old mother! He first helped me on the phone and then met with me on an in store visit! He was knowledgeable and very courteous. I am also grateful that this store was open on Saturday because I needed this chair sooner rather than later.
All the other stores of this nature were closed and I would have needed to wait until Monday to start the process of getting it. Instead it is being delivered on Monday! Thanks for helping me bring much needed comfort to my mom!
Affinity Home Medical

Becky E
August 29, 2023
I have been dealing with affinity for several years even before they moved to this new location. I have never had any issues up until this last year. My five star rating is directed towards DJ. He made me feel like he cared and was concerned about my needs. About making sure that he could do everything he could do to get my wheelchair up and running. unlike the owner who made me feel like I was a stupid old woman and didn't know what I was talking about. I have never felt so dis-respected as I did when Dave (the owner) was talking too me. I understand having bad days and I'm sure I could have handled things differently and if this would have been the only time but the last few times I have even spoke to him on the phone I have mentioned to my husband that he just gives very quick one word answers and like I am taking up too much of his time. Once again a BIG shout out to DJ and Sonny for treating me with the upmost respect. It is greatly appreciated and does not go unseen.
Affinity Home Medical

Coleen S
August 2, 2023
Thank you so much for the great help given in such a quick and timely manner. My recliner lift chair had stopped working, would not move at all. Called Affinity first thing in the morning and Dan came to check things out early afternoon. He figured out what was wrong and then informed me that the part would take a week to get here. After explaining to him that due to some health issues I sleep in the chair Dan came up with some other ideas on how to solve the situation. He returned to the shop took some parts off of other chairs and returned later that same afternoon and fixed the chair!! Really appreciate Dan's concern, help, patience, kindness, problem solving, and effort to get my chair working!! Thank you!
Affinity Home Medical

Wes M
July 13, 2023
I want to thank Affinity Home Medical for making a decision on our walkers so easy. They gave us all the time we needed and, after listening, found the very product that would serve our needs.
I would send them to anyone I know. They obviously know their business well and are a credit to the medical supply
industry. Wes Matheson
Affinity Home Medical

Connie H
May 20, 2023
Amazing service and great prices compared to other home health options!
Affinity Home Medical

Kayla H
April 21, 2023
Good service
Affinity Home Medical

Marion S
April 8, 2023
Affinity answered the phone on the second ring, cheerfully checked to make sure the items I needed were in stock. This was done quickly while I waited on the phone.
Walking into the store convinced me to shop here in the future.
Bright and welcoming.
A large selection of items I've not seen elsewhere plus all of the other "regular" items.
Cheerfully greated by the staff who quickly helped me assess which of two items would work best for me.
Bravo.
I would highly recommend others to check out Affinity for Health Care Items.
Affinity Home Medical

Jessica S
March 25, 2023
Great experience! Danny was very helpful and knowledgeable in store and we are very happy with our chair purchase! Would absolutely recommend Affinity Home Medical.
Affinity Home Medical

Brian S
March 25, 2023
Great customer service!!!
Affinity Home Medical

Patrick K
March 24, 2023
Great CS and product selection!
Affinity Home Medical

Robert K
March 23, 2023
Affinity Home Medical did a great job for me. I bought a used jazzy air 2 and they just gave me excellent service on it. I had a few problems and they were always there ready for me and help me out many times so I really appreciate them Bob Kitchen.
Affinity Home Medical

Diana M
March 18, 2023
I have to thank you for the great service from your friendly personnel. My Drive rollator has made my life much easier, especially since I am, at least temporarily, having to use oxygen.
If I am going to be needing this for a prolonged time or permanently and need
to purchase a portable oxygen concentrator, I will probably buy it from Affinity. As you can see, I HAVE affinity for AFFINITY!!!
Affinity Home Medical

Penny V
March 17, 2023
Good service
Affinity Home Medical

Evert H
March 17, 2023
Excellent advice and service.
Affinity Home Medical

Jay S
March 16, 2023
We went in looking at mobility scooters. D.J. was very helpful with no sales pressure at addressing our needs. Answered any questions truthfully. Pleased with our experience.
Affinity Home Medical

Carmen D
March 6, 2023
Danny has great customer service. Explains clearly products in terms I understand. Danny gives me the choice of supplies with or without coverage of insurance.
Affinity Home Medical

Timmy D
March 4, 2023
Thanks for help Dan .
Affinity Home Medical

Steve C
March 14, 2023
We checked out other places, then came here.Best prices,very helpful, and no pressure Made sure we know how to work everything! Couldn't ask for a better company to work with! We will always go here for our medical supplies!
Affinity Home Medical

Kevin J
February 5, 2023
We had a problem with alpine medical and they had delayed us weeks from getting our medical equipment and kept promising it would be here before the surgery then they promised it would be here the day he got home from the hospital and again it wasn’t then we fought 2 days for his medical equipment and they kept telling us yes it was approved then the next day no it wasn’t approved what a joke my husband spent 2 days home with no walker and finally our workmen’s comp nurse went ahead and called allegiant medical and found out they could send us out all three things we needed that day. We just needed to pay with our charge card and then workers comp would reimburse us I gladly said yes knowing we wouldn’t have to deal with alpine medical again. Within one hour of paying them for our walker, shower seat, raised toilet seat we had them all at our home and the delivery guy happily brought them in for me and got them set in my front room. Absolutely loved the experience would never use alpine again. Allegiant gets ten stars as far as I am concerned. Thank you for the great service.
Affinity Home Medical

Shari N
December 9, 2022
I have been an Affinity customer for over the last year. Never expecting to need such a wide range of products for my aging parents. The staff are always compassionate and helpful. We have purchased a bed, standing cane, walker/wheelchair combo and assorted other products. They assembled items at no additional cost and have made every interaction a positive experience. Thank you.
Affinity Home Medical

Kristin
November 7, 2022
What a great company to work with!!! From start to finish, they were knowledgeable, detailed and able to accommodate a quick turn-around for our family!! Would recommend to anyone!!!
Affinity Home Medical

Nik C
October 27, 2022
Tina helped me out the other other day, she was so helpful, and patient with me! Tina walked me through some of the things I was picking up, and helped me better understand what they were.
Next time you go in be sure to ask for Tina, she's informative, professional, and very kind.
Affinity Home Medical

Rachel
October 22, 2022
Everyone was really knowledgeable about the products and helpful in selecting the right supplies!
Affinity Home Medical

Romney C
October 11, 2022
Everyone I spoke to was helpful and courteous! Thank you so much for delivering our items earlier than scheduled. Really appreciate your assistance!
Affinity Home Medical

Thomas D
September 13, 2022
Excellent service. Not only did they find the right products for me, they helped put one together. I had a rush need for these products and the service provided could not have been better.
Affinity Home Medical

John S
July 29, 2022
Your Affinity Home Medical tech, D.J., arrived at my home today with a huge smile that quickly set me at ease about what I thought was a destroyed mechanical recliner. With a recently replaced knee, I needed that device to get up and down easily and it wouldn't budge. In just minutes, D.J. diagnosed the problem and had my chair back in working order. What a relief! Our experience today with Affinity Home Medical was stellar and I can think of no better ambassador for you than D.J.
Affinity Home Medical

Allison G
June 17, 2022
Thank you from the bottom of our hearts with our emergency need of a hospital bed. So quick and it helped our son with his recovery from his injury.
Affinity Home Medical

Claire M
June 6, 2022
Tina Nguyen was so very helpful with explaining the options and demonstrating the product. I would highly recommend Affinity for their excellent customer service.
Affinity Home Medical

Arell L
May 29, 2022
J D was great to work with. He's knowledgeable about several different types of equipment. Affinity had a great selection of equipment we were able to try.
Affinity Home Medical

Jennifer N
May 23, 2022
The service was excellent. Affinity is efficient and friendly.
The scooter, I believe, needed a minor adjustment in the controls. The reverse lever did not work. When using the forward lever "backwards" I had to push very hard.
Thank you, and I will definitely use Affinity again.
Affinity Home Medical

Sue B
May 14, 2022
I had never shopped for Medical supplies at Affinity Home Medical before I stopped by after my husband's back surgery. What a great place for a variety of needs!
DJ assisted me as a bought a new c-pap mask, two high-rise toilet seats, a bed grab bar and a cylinder shaped pillow. It was a senior shopping spree and DJ and I had a blast!
I would recommend Affinity Home Medical to everyone who needs any medical supply needs. They are friendly, kind, knowledgeable, and work to give their best quality of service!
Thank you for making my shopping so effortless and positive!
Sincerely,
Sue B.
West Valley City
Affinity Home Medical

Vatea M
May 9, 2022
My son got surgery two days before we met David which served us at the shop. We are visitors to SLC. So we had so many things to deal with when our son get injured on the slopes of Park city.
We needed to find a wheelchair with elevated legrest. David had served us with great pleasure. He showed us the choices of wheelchair Affinity had, described and explained to us patiently the differences between this one and another one.
And we ve made our choice with his professional advices. Moreover, it was so nice talking with him. We bought in confidence.
Once back home, we have lost the invoice.
We were so lucky to talk again with David online. We live in Tahiti and jet lag is 4 h before. It would be difficult and costly to call from Tahiti to US.
So so happy to meet again David online a Sunday! He ve sent us a copy of the invoice in our mail asap.
We are really happy about his service, he reallh did a good job!
Thanks a lot David
Affinity Home Medical

Christy
May 7, 2022
DJ is the best. I've dealt with him by before and he's consistently more than excellent. Been doing business with Affinity for years. They're by far the best. This time was for a lift chair. I called pre-visit and DJ picked out exactly what I needed when I got there.
Affinity Home Medical

Sue B
March 22, 2022
Outstanding, professional, knowledgeable! Dave is awesome & DJ too!!’ Won’t go anywhere else!
Affinity Home Medical

Gwen B
March 23, 2022
The best service - from actual humans friendly and acknowable - no pressure - I am thrilled with everything - great experience don't put off for any reason