Reviews of Affinity Home Medical in SLC, UT

Thank you from the bottom of our hearts with our emergency need of a hospital bed. So quick and it helped our son with his recovery from his injury.

J D was great to work with. He's knowledgeable about several different types of equipment. Affinity had a great selection of equipment we were able to try.

I had never shopped for Medical supplies at Affinity Home Medical before I stopped by after my husband's back surgery. What a great place for a variety of needs! DJ assisted me as a bought a new c-pap mask, two high-rise toilet seats, a bed grab bar and a cylinder shaped pillow. It was a senior shopping spree and DJ and I had a blast! I would recommend Affinity Home Medical to everyone who needs any medical supply needs. They are friendly, kind, knowledgeable, and work to give their best quality of service! Thank you for making my shopping so effortless and positive! Sincerely, Sue B. West Valley City

DJ is the best. I've dealt with him by before and he's consistently more than excellent. Been doing business with Affinity for years. They're by far the best. This time was for a lift chair. I called pre-visit and DJ picked out exactly what I needed when I got there.

The best service - from actual humans friendly and acknowable - no pressure - I am thrilled with everything - great experience don't put off for any reason

I was very impressed with my experience with Affinity Home Medical. I was there two days to decide what to do, and both days the service was exceptional. All the young people helped me with making sure I got what I wanted, taking merchandise out to the car for me, and putting something together for me. They were friendly and treated me with the care they would for their own grandmother. Very special experience. Thank you so much.

We purchased a walker (a red Lamborghini!) from D.J. a couple of days ago and he was absolutely amazing!! He had all the answers and was “over the top” helpful with everything. We will recommend them to everyone we know. Better than five stars ✨ Thank you D. J. !!!

Very helpful customer service is awesome the service is 100% satisfied

Excellent service! The person who helped me(DJ) was very nice, attentive and diligent in his work. The product was good but a little pricey.

We needed to replace a broken lift chair and found the listing for a good quality one from Affinity. Tina was helpful and knowledgable providing what we needed. After purchase the delivery occurred promptly the next day. They carried the chair in, gave instructions on how to use it and waited until we determined it was a good, comfortable fit before leaving. They even disposed of the broken chair for a minimal fee. We will call them again if the need arises. Great Service!

Friendly-- Professional--Very knowledgeable--Helpful in every way. What else can a customer expect?

Every person with whom I worked at Affinity Medical was knowledgable, and prompt in helping me. They cared about ensuring the products I purchased were the right ones for my needs. Affinity Home Medical customer service, including standing behind their products, is exemplary. They immediately addressed a product issue I had. Their Equipment Specialist, DJ, is skilled and caring. I highly recommend Affinity Home Medical for all your health aid needs.

DJ was great to work with and very knowledgeable. Thanks for your assistance

My experience with Affinity was such a welcome relief compared to my experiences with other similar companies. Thanks to DJ, who was my contact at Affinity, my mother was able to get her lift chair fixed in a cheaper and faster way than any other option I could find out there. The only frustrating thing was the company (Golden) that Affinity had to work with to order the parts from. The Golden company took longer than the promised 7-10 business days to deliver the parts and then ended up not sending all the parts. Very disappointing! But thanks to the great communication from DJ at Affinity via texts/phone calls/emails, what could have been a very frustrating situation, we were able to have confidence that DJ had our backs and was going to give us the best service possible despite the lack from the other company. Another great thing is DJ and his co-worker traveled about 100 miles round trip to come pick up my mother's broken lift chair and then traveled another 100 miles round trip to return the repaired chair. They were so professional, efficient and kind. I wish all companies and their employees could be so amazing as DJ. My mother is now able to enjoy a better way of life because of your professionalism and kindness. Thank you for such amazing customer service! I highly recommend this company.

My overall experience for the purchase of a new chair for my brother, at an assisted living facility, was excellent. The product choices were abundant and the service was quick and informative. They even delivered the chair that day. I would recommend Affinity to anyone who helps aging seniors with products to improve their life.

Knowledgeable and friendly staff, great prices and DJ was very helpful in selecting the right wheelchair for my mom.

Top notch service! I called Affinity Home Medical close to closing time yesterday. In need of a special item of mobility equipment, Affinity’s salesman, D. J., immediately responded with knowledge of the product I called about and willingness to deliver it the next morning. Seamless transaction. Thank you Affinity.

I was so pleased with my experience with Affinity Home Medical. I got the Twilight chair. It is so comfortable and beautiful, too. DJ was so knowledgeable about the chairs and helped me pick the one that was just right. He shepherded me through the purchase process and even delivered the chair to the house. I would recommend the delivery service, too. Thank you, Affinity!

DJ has personally taken care of our medical needs. He’s been absolutely amazing and has answered all our questions and delivered amazing products that have been best for us. I’d send anyone to him!

Thanks for the excellent service. When choosing my power chair, I felt Dave didn't pressure me in any way, but helped me see every possible choice regardless of price. He genuinely wanted the best fit for me. Had I felt the pushiness of a sales pitch, I probably would have kept looking. His approach was perfect. When delivery time came, DJ was fabulous. He called ahead and once at my home, he answered my questions, thought of every possible thing I needed to know and patiently explained each component, made sure the chair fit right for me, and ensured that I knew how to handle everything. He was easy to be with, courteous and kind. I appreciated the helpfulness I received from both Daves (even if one was a DJ). Excellent service. Thanks for making the process of choosing a new power chair - and receiving the chair - as painless as possible. And for what it's worth, I LOVE the chair! It's working wonderfully. Thanks a ton!

No pressure,friendly and helpful. Clean store and al,most to many choices. I would recommend them and go back for other items

So I just want to say that I have shopped at this store several times. The staff there is so friendly and always willing to answer any questions you may.

David Ate was wonderful. Excellent service, caring, and patient. He made sure that we knew how to operate the powered wheelchair that we purchased and has followed up with us. He and others at the store are the main reasons I would recommend Affinity to others.

Excellent, friendly service. Otte was truly genuine and took the time to answer all of our questions and showed us how to use and assemble the equipment with patience and care.