Reviews of Affinity Home Medical in SLC, UT

5.0 708 ratings

Categories: 
Medical Supplies, Wheelchairs, Medical Equipment
Business Description: 
Since 2006, Affinity Medical Group has specialized in the sale and distribution of high-quality medical equipment, including power mobility products, wheelchairs, walkers, hospital beds, therapeutic support surfaces, medical supplies, bathroom safety products and much more.

Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.

Affinity Home Medical
5
Very good in all areas
Affinity Home Medical
5
There people there are awesome. There super nice and willing to help out a customer with there needs and get them on there way! A big Thank you to the staff at affinity home medical!
Affinity Home Medical
5
Thank you for very helpful service both on the phone and in person at the store. I am impressed with the large variety of equipment available at the store and the courtesy of all those I interacted with.
Affinity Home Medical
5
I had a great experience with the Assistant Manger. He was very courteous, knowledgeable and really knew the pros and cons of the medical equipment. Excellent help--I will be back. Thanks very much!
Affinity Home Medical
5
Thank you for your help! You guys are amazing! You helped me select the right products for my family. I appreciate your knowledge and patience with me as a “newbie”.
Affinity Home Medical
5
Dave at Affinity helped us at a rough time after my father’s passing. I went to two different local medical equipment places, both wanted to over charge for repairs and were not very competent. Dave went out of his way to help us with my dad’s electric chair. I would recommend them over Alpine. Alpine was just a joke. They wanted to charge almost double what affinity would. If you want good service at a great price you need to go to Affinity Home Medical.
Affinity Home Medical
5
DJ was extremely helpful. very knowledgeable and cognizant . we ran into a couple issues when it came to sizing for a specific item, he was super patient & you could tell he cares about helping others. really enjoyed my experience there and will definitely recommend affinity to people in need of medical supplies.
Affinity Home Medical
5
Danny was the sales rep who helped me pick out a chair for my 95 year old mother! He first helped me on the phone and then met with me on an in store visit! He was knowledgeable and very courteous. I am also grateful that this store was open on Saturday because I needed this chair sooner rather than later. All the other stores of this nature were closed and I would have needed to wait until Monday to start the process of getting it. Instead it is being delivered on Monday! Thanks for helping me bring much needed comfort to my mom!
Affinity Home Medical
5
I have been dealing with affinity for several years even before they moved to this new location. I have never had any issues up until this last year. My five star rating is directed towards DJ. He made me feel like he cared and was concerned about my needs. About making sure that he could do everything he could do to get my wheelchair up and running. unlike the owner who made me feel like I was a stupid old woman and didn't know what I was talking about. I have never felt so dis-respected as I did when Dave (the owner) was talking too me. I understand having bad days and I'm sure I could have handled things differently and if this would have been the only time but the last few times I have even spoke to him on the phone I have mentioned to my husband that he just gives very quick one word answers and like I am taking up too much of his time. Once again a BIG shout out to DJ and Sonny for treating me with the upmost respect. It is greatly appreciated and does not go unseen.
Affinity Home Medical
5
Thank you so much for the great help given in such a quick and timely manner. My recliner lift chair had stopped working, would not move at all. Called Affinity first thing in the morning and Dan came to check things out early afternoon. He figured out what was wrong and then informed me that the part would take a week to get here. After explaining to him that due to some health issues I sleep in the chair Dan came up with some other ideas on how to solve the situation. He returned to the shop took some parts off of other chairs and returned later that same afternoon and fixed the chair!! Really appreciate Dan's concern, help, patience, kindness, problem solving, and effort to get my chair working!! Thank you!
Affinity Home Medical
5
I want to thank Affinity Home Medical for making a decision on our walkers so easy. They gave us all the time we needed and, after listening, found the very product that would serve our needs. I would send them to anyone I know. They obviously know their business well and are a credit to the medical supply industry. Wes Matheson
Affinity Home Medical
5
Amazing service and great prices compared to other home health options!
Affinity Home Medical
5
Good service
Affinity Home Medical
5
Affinity answered the phone on the second ring, cheerfully checked to make sure the items I needed were in stock. This was done quickly while I waited on the phone. Walking into the store convinced me to shop here in the future. Bright and welcoming. A large selection of items I've not seen elsewhere plus all of the other "regular" items. Cheerfully greated by the staff who quickly helped me assess which of two items would work best for me. Bravo. I would highly recommend others to check out Affinity for Health Care Items.
Affinity Home Medical
5
Great experience! Danny was very helpful and knowledgeable in store and we are very happy with our chair purchase! Would absolutely recommend Affinity Home Medical.
Affinity Home Medical
5
Great customer service!!!
Affinity Home Medical
5
Great CS and product selection!
Affinity Home Medical
5
Affinity Home Medical did a great job for me. I bought a used jazzy air 2 and they just gave me excellent service on it. I had a few problems and they were always there ready for me and help me out many times so I really appreciate them Bob Kitchen.
Affinity Home Medical
5
I have to thank you for the great service from your friendly personnel. My Drive rollator has made my life much easier, especially since I am, at least temporarily, having to use oxygen. If I am going to be needing this for a prolonged time or permanently and need to purchase a portable oxygen concentrator, I will probably buy it from Affinity. As you can see, I HAVE affinity for AFFINITY!!!
Affinity Home Medical
5
Good service
Affinity Home Medical
5
Excellent advice and service.
Affinity Home Medical
5
We went in looking at mobility scooters. D.J. was very helpful with no sales pressure at addressing our needs. Answered any questions truthfully. Pleased with our experience.
Affinity Home Medical
5
Danny has great customer service. Explains clearly products in terms I understand. Danny gives me the choice of supplies with or without coverage of insurance.
Affinity Home Medical
5
Thanks for help Dan .
Affinity Home Medical
5
We checked out other places, then came here.Best prices,very helpful, and no pressure Made sure we know how to work everything! Couldn't ask for a better company to work with! We will always go here for our medical supplies!
Affinity Home Medical
5
We had a problem with alpine medical and they had delayed us weeks from getting our medical equipment and kept promising it would be here before the surgery then they promised it would be here the day he got home from the hospital and again it wasn’t then we fought 2 days for his medical equipment and they kept telling us yes it was approved then the next day no it wasn’t approved what a joke my husband spent 2 days home with no walker and finally our workmen’s comp nurse went ahead and called allegiant medical and found out they could send us out all three things we needed that day. We just needed to pay with our charge card and then workers comp would reimburse us I gladly said yes knowing we wouldn’t have to deal with alpine medical again. Within one hour of paying them for our walker, shower seat, raised toilet seat we had them all at our home and the delivery guy happily brought them in for me and got them set in my front room. Absolutely loved the experience would never use alpine again. Allegiant gets ten stars as far as I am concerned. Thank you for the great service.
Affinity Home Medical
5
I have been an Affinity customer for over the last year. Never expecting to need such a wide range of products for my aging parents. The staff are always compassionate and helpful. We have purchased a bed, standing cane, walker/wheelchair combo and assorted other products. They assembled items at no additional cost and have made every interaction a positive experience. Thank you.
Affinity Home Medical
5
What a great company to work with!!! From start to finish, they were knowledgeable, detailed and able to accommodate a quick turn-around for our family!! Would recommend to anyone!!!
Affinity Home Medical
5
Tina helped me out the other other day, she was so helpful, and patient with me! Tina walked me through some of the things I was picking up, and helped me better understand what they were. Next time you go in be sure to ask for Tina, she's informative, professional, and very kind.
Affinity Home Medical
5
Everyone was really knowledgeable about the products and helpful in selecting the right supplies!
Affinity Home Medical
5
Everyone I spoke to was helpful and courteous! Thank you so much for delivering our items earlier than scheduled. Really appreciate your assistance!
Affinity Home Medical
5
Excellent service. Not only did they find the right products for me, they helped put one together. I had a rush need for these products and the service provided could not have been better.
Affinity Home Medical
5
Your Affinity Home Medical tech, D.J., arrived at my home today with a huge smile that quickly set me at ease about what I thought was a destroyed mechanical recliner. With a recently replaced knee, I needed that device to get up and down easily and it wouldn't budge. In just minutes, D.J. diagnosed the problem and had my chair back in working order. What a relief! Our experience today with Affinity Home Medical was stellar and I can think of no better ambassador for you than D.J.
Affinity Home Medical
5
Thank you from the bottom of our hearts with our emergency need of a hospital bed. So quick and it helped our son with his recovery from his injury.
Affinity Home Medical
5
Tina Nguyen was so very helpful with explaining the options and demonstrating the product. I would highly recommend Affinity for their excellent customer service.
Affinity Home Medical
5
J D was great to work with. He's knowledgeable about several different types of equipment. Affinity had a great selection of equipment we were able to try.
Affinity Home Medical
5
The service was excellent. Affinity is efficient and friendly. The scooter, I believe, needed a minor adjustment in the controls. The reverse lever did not work. When using the forward lever "backwards" I had to push very hard. Thank you, and I will definitely use Affinity again.
Affinity Home Medical
5
I had never shopped for Medical supplies at Affinity Home Medical before I stopped by after my husband's back surgery. What a great place for a variety of needs! DJ assisted me as a bought a new c-pap mask, two high-rise toilet seats, a bed grab bar and a cylinder shaped pillow. It was a senior shopping spree and DJ and I had a blast! I would recommend Affinity Home Medical to everyone who needs any medical supply needs. They are friendly, kind, knowledgeable, and work to give their best quality of service! Thank you for making my shopping so effortless and positive! Sincerely, Sue B. West Valley City
Affinity Home Medical
5
My son got surgery two days before we met David which served us at the shop. We are visitors to SLC. So we had so many things to deal with when our son get injured on the slopes of Park city. We needed to find a wheelchair with elevated legrest. David had served us with great pleasure. He showed us the choices of wheelchair Affinity had, described and explained to us patiently the differences between this one and another one. And we ve made our choice with his professional advices. Moreover, it was so nice talking with him. We bought in confidence. Once back home, we have lost the invoice. We were so lucky to talk again with David online. We live in Tahiti and jet lag is 4 h before. It would be difficult and costly to call from Tahiti to US. So so happy to meet again David online a Sunday! He ve sent us a copy of the invoice in our mail asap. We are really happy about his service, he reallh did a good job! Thanks a lot David
Affinity Home Medical
5
DJ is the best. I've dealt with him by before and he's consistently more than excellent. Been doing business with Affinity for years. They're by far the best. This time was for a lift chair. I called pre-visit and DJ picked out exactly what I needed when I got there.
Affinity Home Medical
5
Outstanding, professional, knowledgeable! Dave is awesome & DJ too!!’ Won’t go anywhere else!
Affinity Home Medical
5
The best service - from actual humans friendly and acknowable - no pressure - I am thrilled with everything - great experience don't put off for any reason
Affinity Home Medical
5
You stayed open to allow me to get a cpap mask....as I forgot to pack mine.That is a strong customer orientation. Thanks and Happy Holidays.
Affinity Home Medical
5
I was very impressed with my experience with Affinity Home Medical. I was there two days to decide what to do, and both days the service was exceptional. All the young people helped me with making sure I got what I wanted, taking merchandise out to the car for me, and putting something together for me. They were friendly and treated me with the care they would for their own grandmother. Very special experience. Thank you so much.
Affinity Home Medical
5
I would definitely recommend Affinity Home Medical. They had everything I needed. The staff was very patient and helped with all our needs.
Affinity Home Medical
5
We purchased a walker (a red Lamborghini!) from D.J. a couple of days ago and he was absolutely amazing!! He had all the answers and was “over the top” helpful with everything. We will recommend them to everyone we know. Better than five stars ✨ Thank you D. J. !!!
Affinity Home Medical
5
The service we were provided was second to none. Very on all the products we inquired about. Thanks guys for all your help!
Affinity Home Medical
5
Very helpful customer service is awesome the service is 100% satisfied
Affinity Home Medical
5
Great selection of hospital bed mattresses. Staff were helpful and knowledgable!
Affinity Home Medical
5
Excellent service! The person who helped me(DJ) was very nice, attentive and diligent in his work. The product was good but a little pricey.

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