Reviews of Legacy ER & Urgent Care in Coppell, TX
4.9
Categories:
Emergency Room, Urgent Care, Doctors Office
Contact Information:
Business Description:
Not sure if you need an ER or an urgent care center? We are the only free-standing facility in Coppell to offer both emergency services AND urgent care services under one roof. This unique model allows patients to pay urgent care pricing for less critical needs while still maintaining the resources to handle emergent medical conditions. Please feel free to call our medical director for any questions or to arrange a tour of our facility.
Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.
Legacy ER & Urgent Care

Joseph O
June 8, 2015
Excellent, prompt care. And resolved my issue of itching.
Legacy ER & Urgent Care

Scott M
June 8, 2015
The quality and speed were great. All of the personnel I encountered were kind, humorous and knowledgeable.
Legacy ER & Urgent Care

Michael B
June 6, 2015
Courteous...Fast....Efficient......Friendly....
The waiting room is clean and not like the typical urgent care.
I hope to never have to go back, but If I need to, I'm going here!!!
Legacy ER & Urgent Care

Brian M
June 10, 2015
For the amount of pain and discomfort I was in upon arrival, I was not expecting much. Your staff completely took care of my and let me know exactly what was wrong with me and provided the medication to correct my issues. I am truly grateful you were there.
Thanks,
Legacy ER & Urgent Care

Courtney H
June 9, 2015
I was very impressed with E-Care Coppell. They had me in a room before I even finished filling out my paperwork. I went in due to pelvic pain during my pregnancy. I wanted confirmation that the baby was doing ok. This was the only urgent care facility that I could find that had the ability to do sonograms to check out the baby. Dr. Laporte was great. The rest of the staff was awesome as well. They were all professional, kind, and worked quickly to get us out of there as quickly as possible. The women nurses were awesome too and gave me great advice for the rest of my pregnancy. I will definitely be back in the future.
Legacy ER & Urgent Care

James C
June 6, 2015
Quality,speed and price were outstanding. This is my second visit and I will use the facility again if I have an emergency or require care when my doctor is not available. The facility is very clean and the staff is very helpful.
Legacy ER & Urgent Care

Betzy V
June 6, 2015
Awesome experience
Legacy ER & Urgent Care

Tina V
June 10, 2015
Excellent! From the time I got there to the time I left, it was a wonderful experience. Being an RN I have high expectations from the health field, and a lot of my experiences have not been great. The staff, nurses and especially the doctor were top notch professionals, friendly, kind, and they knew what they were doing. I would definitely come back again, and I recommend this ER care center as #1.
Legacy ER & Urgent Care

Nancy B
June 7, 2015
It was a very good experience. Very fast, clean facility, pleasant staff. Will come again and would recommend to others.
Legacy ER & Urgent Care

Kristi A
June 6, 2015
I love the care the doctors and nurses give you. Very fast service but quality care. Would recommend to everyone.
Legacy ER & Urgent Care

Linda R
June 8, 2015
When i walked in i was greeted right away and assisted. Didnt have time to complete my first time visit paperwork when i was called to the back right away. That impressed me cause normally you have to wait close to an hour. I received wonderful friendly care and a follow-up call the next day. I will tell others and recommend. Thank you E-care for taking excellent care of me.
Legacy ER & Urgent Care

Carl B
June 2, 2015
Great care and overall experience.
Legacy ER & Urgent Care

VICTOR O
June 2, 2015
A nice efficient visit.
Legacy ER & Urgent Care

BRYAN A
June 10, 2015
My favorite urgent care place I've been to. Clean facility. Very pleasant staff! I really really dislike other urgent care companies.
Legacy ER & Urgent Care

LISA R
June 1, 2015
When I arrived, I was immediately ushered to the back due to my difficulty with breathing. I was not stopped at the front and required to fill out paperwork.
The nurses, techs, x-ray and physician were all extremely personable and efficient.
Thank you for a great experience!
Legacy ER & Urgent Care

RYAN P
June 4, 2015
I was very impressed with the quickness and quality in which they cared for me. We have come here multiple times for my 2 year old son so it felt natural for me to come here when I was ill. Very informative and I will continue to come back.
Legacy ER & Urgent Care

SYNTHIA G
May 31, 2015
Very good experience. I got in immediately, (I am brand new to this area so I did not know their history) everyone was wonderful and treated me great. I will go back if needed & would recommend to everyone.
Legacy ER & Urgent Care

Reese F
June 1, 2015
We will definitely return should the need ever arise (hopefully not!) Very clean facility, great staff, everyone went above and beyond to make sure we were well cared for during treatment and also with follow up calls.
Legacy ER & Urgent Care

Kory B
May 30, 2015
The staff was very friendly and helpful. I was in an out of the clinic less than an hour which is the best service/time I have ever come across for an urgent care. The doctor was very helpful and informative to my situation.
I am not sure on the pricing since they actually bill your insurance before they have you pay the bill with is excellent process.
I will definitely be utilizing their services in the future if the need arises.
Thank you for the excellent service.
Legacy ER & Urgent Care

BETTY S
May 30, 2015
Excellent quality of care--checked all possibilities of illness and ran tests. Convenience to my location. Left without a bill
as had Medicare and Supplemental Policy. Speed of
care took a while but was waiting for the tests
results to return.
Legacy ER & Urgent Care

Vardhan G
May 30, 2015
The care was quick , very understanding. They even called me next day to check with the injury. This is the best place to get urgent care or emergency care with no wait time at all
Legacy ER & Urgent Care

Miriam T
May 28, 2015
The quality of care was great and the speed was even better. My personal dr was out of town and I had to visit urgent care office. The nurses were very friendly and concerned and the physician was even better at answering all my questions. They were very thorough in the exam and if needed I would return anytime.
Legacy ER & Urgent Care

Richard D
June 3, 2015
The most comprehensive experiences medically I've ever had
Legacy ER & Urgent Care

Susan J
May 27, 2015
The nurses came to help me when they saw I couldn't walk. The xray tech was careful with my foot. The doctor explained everything and answered my questions. The whole visit took less than 2 hours.
Legacy ER & Urgent Care

SALLY C
May 27, 2015
Excellent care, very quick turn around, very fair price
Will use again
Legacy ER & Urgent Care

Nancy C
June 1, 2015
The location is very convenient. Parking is ample. I waited only a few minutes to be seen. Everyone was courteous and professional. Labs were done onsite. Price was fair with the insurance that I had. I appreciate the care given by E-Care in Coppell.
Legacy ER & Urgent Care

Peyton/Callie W
May 29, 2015
Super convenient location for Coppell residents with a caring, kind and responsive staff. Great facility and top of the line care!
Legacy ER & Urgent Care

Laura/Matthew B
May 25, 2015
Great folks who are courteous and helpful. We've been here several times and have had nothing but great experiences.
Legacy ER & Urgent Care

Pat D
May 28, 2015
Very positive experience. Facility was clean, modern and larger than expected. Wait time was very short even though admissions staff apologized for them being very busy. Staff was friendly and Dr. Lapporte was very helpful. Totally different experience than most "doc in a box" facilities I've been to. A cut above the norm. Thank you.
Legacy ER & Urgent Care

Janice Y
May 30, 2015
I recently had a reason to visit the Ecare emergency center in Coppell and was very impressed with the service that I received. From walking in the door till I left everyone was very concerned about my well being. Everyone was very professional and I was very impressed with the facility. They did everything to make me comfortable in a very timely manner and helped with all my concerns. I feel that this is truly a business that I would return to should the need arise. The staff and doctor were the best in all aspects of care. I also received a follow up call the next day and also a note from the facility from the staff that helped with my care. I have not had a need before to visit an urgent care facility but with no doubt this is by far the best I have seen and would highly recommend it with highest regards in all aspects. This is a facility I would recommend to anyone who needs care in an emergency situation. On a scale of 1 to 10, I would rate it a 10.
Legacy ER & Urgent Care

Olivia-Terri S
May 28, 2015
Great service. Everyone was pleasant, quick, and thorough. Highly recommend the services!
Legacy ER & Urgent Care

TRISHUN F
May 25, 2015
I have never had a bad experience at this facility. The staff is very professional and by far top notch when it comes to customer service. They are very attentive to your needs and you are not there longer than needed.
Legacy ER & Urgent Care

James M
May 24, 2015
I came into the office with a painful dislocated finger. The staff was efficient, friendly and effective. They immediately got me into X-rays and quickly confirmed no broken bones. The Dr explained all options and popped my finger back in place. The staff wrapped it and explained what I should expect over the next 48 hours. I was in and out in 60 minutes. Great team and great experience.
The next day I received a call checking on my status.
Legacy ER & Urgent Care

Victoria K
May 25, 2015
I have found this place very caring and professional every time I have gone. The doctor is kind and respectful in dealing with patients. I have been impressed that the wait time is very minimal and I appreciate that. I'm thankful that a professional place like this is available to those in Coppell.
Legacy ER & Urgent Care

Donna W
June 1, 2015
It is great to have a local place in Coppell to go to. The staff was very caring and prompt. They even followed up with phone calls to check on me. Dr. Lapporte was very thorough, kind and professional. He even had a follow up email conversation with me about an issue that I was concerned with. He definitely went above and beyond and I appreciated it very much. Very good quality of care and customer service was outstanding. I will use again.
Legacy ER & Urgent Care

Penny G
May 29, 2015
I came to the E Care Coppell Clinic on a Friday evening and was seen right away. The staff was so friendly and helpful in getting me taken care of. Nice to have this Emergency care clinic basically in your backyard vs driving to downtown Dallas or Ft. Worth.
Legacy ER & Urgent Care

Sharmeen V
May 23, 2015
The service was excellent! They were quick and knowledgable. Friendly staff and took care of my son immediately.
Legacy ER & Urgent Care

Richard R
May 23, 2015
I like at you accept Medicare. You are close and convenient. Now on this visit.i had a small problem with my ear. The reception was friendly and efficient. Nurse was quick to take history and vitals. She was also pleasant and effecient. It took a while to see the Dr. The time was not excessive. Care was good and documentation on follow on care was clear and easy to understand. I would recommend care to a friend.
Legacy ER & Urgent Care

Alex P
May 18, 2015
My son sliced his finger late at night and I thought he might need stitches. I called E-Care ahead of time to ask how this type of visit would be handled and if they were in-network with my insurance. The woman who answered the phone was very helpful. When we arrived at the facility she was ready for us, the nurse came right away to take us back and get things started. Dr Lapporte came in right away, glued my son's finger and we were discharged within about 15 minutes of walking in the front door! The staff was very friendly and efficient. Best ER experience we've ever had!
Dr. Lapporte also took the time to explain to us about the operational model of the facility (urgent care vs emergency). I highly recommend E-Care and would definitely use them again.
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