Reviews of Evergreen Plumbing & Heating Co., Inc. in Warwick, RI

4.8 350 ratings

Categories: 
Plumber, Heating and AirConditioning, HVAC
Contact Information: 

Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.

Evergreen Plumbing & Heating Co., Inc.
5
1. Quality of service excellent. 2. Responsiveness excellent. 3. Price was reasonable and fair.(worth every penny) 4. The dispatcher and tech (Frank) were a pleasure to work with. They reassured us all would be fine. Thanks again for "a job well done".
Evergreen Plumbing & Heating Co., Inc.
5
Great job! Very efficient. I had Jake come to my house to hook up washer dryer Connections. Awesome job! Very neat too
Evergreen Plumbing & Heating Co., Inc.
5
The technicians were very professional.
Evergreen Plumbing & Heating Co., Inc.
5
Your employees were courteous and professional, and as far as I can tell did a good job.
Evergreen Plumbing & Heating Co., Inc.
5
We have been using Evergreen for many years. The service yesterday was as usual very good, the tech called ahead of time and arrived when he said he would. The problem was diagnosed and quickly taken care of. We will continue to use Evergreen for any plumbing and heating issues. Also appreciate the follow up phone call.
Evergreen Plumbing & Heating Co., Inc.
5
Evergreen was responsive, efficient and did what I needed. A quality service check on my gas boiler.
Evergreen Plumbing & Heating Co., Inc.
5
Prompt, super friendly service and clear at explaining so customer understands. Frank arrived on time and solved our leak problems and installation needs. At the other end, the office, I was met with friendly, personal service. No long waiting on hold. Did not feel like just a number. Overall a painless, pleasant, convenient exchange of services for money. They've earned my loyalty.
Evergreen Plumbing & Heating Co., Inc.
5
The guys that came were extremely helpful! They were polite and accommodating. I would absolutely have them come help in the future.
Evergreen Plumbing & Heating Co., Inc.
5
Thank you! Prompt, friendly service and reasonable rates! We are interested in obtaining a quote(s) from you for a new furnace and energy efficient a/c for our condo. Call me if you’d like to talk. We are looking to schedule replacement next spring/summer. Heather Cowen (617) 653-3111
Evergreen Plumbing & Heating Co., Inc.
5
Jake did a fantastic job replacing my garbage disposal. This is the 2nd job Evergreen did for me and I am very satisfied. They are super concerned with quality of customer service.
Evergreen Plumbing & Heating Co., Inc.
5
We had a leak within the walls of our house. We've used Evergreen for a variety of plumbing issues so I called them again and scheduled the appointment. Frank, the plumber, came on time, was very professional,courteous, and neat. Frank found the leak, which was no easy feat, told me the price to fix it, and did a great job fixing it. This was not a simple job and required a trip to the supply center, but the price did not change and the leak was fixed. I highly recommend Evergreen!
Evergreen Plumbing & Heating Co., Inc.
5
Prompt service, our technician Tyler was very polite and knowledgae, and answered all of our questions.
Evergreen Plumbing & Heating Co., Inc.
5
All staff interactions with customers show high quality of service, responsiveness and and fair pricing. These three values made my choice easy when making a decision on whom to do the work in my home.
Evergreen Plumbing & Heating Co., Inc.
5
Evergreen came when they said they would. They were extremely neat in their work. They did exactly what they were supposed to do made sure everything was working properly. I am very happy with their pricing and their service. I would definitely recommend this company. They have done both maintenance and unit replacement for me .
Evergreen Plumbing & Heating Co., Inc.
5
Evergreen has done a great job for my house. I have had them replace the Water Heater, Central AC and a large sewer pipe in the basement. They came in did the job quickly and got out and cleaned up after themselves. Five stars is not enough.
Evergreen Plumbing & Heating Co., Inc.
5
Travis did a fantastic job replacing a home boiler system. Travis was thoughtful about the placement of the unit and pipe moves to maximize the space for my storage needs. Top quality work at a reasonable price. Thank you Travis!
Evergreen Plumbing & Heating Co., Inc.
5
Your technician Jake provided superb service for us, and the price was extremely reasonable for the difficulty of the work he did.
Evergreen Plumbing & Heating Co., Inc.
5
Great Job!!
Evergreen Plumbing & Heating Co., Inc.
5
Very satisfied! Customer service was excellent ! Had problems with central air they came back twice until problems were resolved highly recommend
Evergreen Plumbing & Heating Co., Inc.
5
I recently did an oil to gas conversion in my home. Prior to Mike coming to evaluate and give me an estimate I was very nervous about the process. After Mike visited and reviewed what the job would entail, he explained the whole process and gave me options. I decided to go with his suggestions and also had the old oil tank and burner removed. The gentlemen who removed the old burner and tank were pleasant, professional and hard workers. They did this job on one of the hottest, muggiest Days of the summer without complaint. Frank, the technician was also very knowledgeable and professional and took the time to let me know what he was doing and answered all of my questions. The estimate given to me was the exact cost of the project, so no surprises! The company checked in with me a few times to make sure I was happy with both the installation and the service. Also, they left the basement cleaner than when they arrived! It was a pleasure working with Evergreen and I will certainly use them again for future needs.
Evergreen Plumbing & Heating Co., Inc.
5
tech solved problem , was courteious and left area clean , good job
Evergreen Plumbing & Heating Co., Inc.
5
satisfied with service
Evergreen Plumbing & Heating Co., Inc.
5
Have used Evergreen Plumbing and Heating twice now. Most recently 7/9/18. The job done on 7/9/18 was to completely replace our drainage system. Travis and Alex were here early on 7/9/18 and completed the whole job in one day! Both individuals were very pleasant and took the time to stop and answer questions if we had any. Not only would I recommend Evergreen but I would also highly recommend Travis who planned the whole job from a parts and completion standpoint. John Swenson
Evergreen Plumbing & Heating Co., Inc.
5
Excellent service from initial call to job completion. Highly recommend to others. Will definitely use again.
Evergreen Plumbing & Heating Co., Inc.
5
We had such a great experience using Evergreen. The day I called to schedule a estimated the receptionist was so polite and knowledgeable. She was able to answer all my questions and have someone out to my house in a few days for a estimate. After having 2 previous companies come out Evergreen was the cheapest by far . They put in our new central air within 1 week of our first call . I called at the beginning of summer and they still were able to fit us in . Thank You Evergreen plumbing and heating. I would definitely recommend this company to friends and family .
Evergreen Plumbing & Heating Co., Inc.
5
Jake provided service and explained the cost involved and the time necessary to complete the work. Once again, very satisfied and appreciated the “peace of “mind” the replacement would give. Answered more questions than he needed to - very politely and professionally, and most importantly - patiently.
Evergreen Plumbing & Heating Co., Inc.
5
Called for sump pump issues with no appointment. Frank arrived within the hour as was promised and serviced the pump. Very, very satisfied, he is very knowledgeable, professional, and explained and answered all my questions- I had quite a few. I will no doubt be using this company again.
Evergreen Plumbing & Heating Co., Inc.
5
Travis was very polite,got the job done and left the house clean.Definately will use your services again.
Evergreen Plumbing & Heating Co., Inc.
5
The technician was very professional and timley and very nice as well. Also informative and willing to help. Price was good.
Evergreen Plumbing & Heating Co., Inc.
5
Excellent service; Tyler was very thorough in his work and explanations.
Evergreen Plumbing & Heating Co., Inc.
5
I am very pleased with the service. Frank clearly explained the options & completed the repair quickly & thoroughly. He also answered my questions about A/C options & that led me to schedule a time for Evergreen to come back out to give me an estimate on installing A/C.
Evergreen Plumbing & Heating Co., Inc.
5
Evergreen is very professional and are very knowledgeable. They responded quickly to emergent problem with toilet issues. When it reoccurred the next day, they came back immediately to further fix the issue. It it resolved now. The technician was very accommodating and pleasant. Felt very comfortable and confident with him. pricing seemed very fair. I would highly recommend this company and give them 10 stars ....!!
Evergreen Plumbing & Heating Co., Inc.
5
outstanding, the best service possible. i trust you all. thank you for the quality work
Evergreen Plumbing & Heating Co., Inc.
5
Courteous, professional.. would highly recommend.
Evergreen Plumbing & Heating Co., Inc.
5
Excellent quality and service. I feel very confident of the fairness and value of pricing and the issues are clearly and professionally discussed. I find the service of both the onsite and the call center superior. Very happy!
Evergreen Plumbing & Heating Co., Inc.
5
The most impressive thing about Jake was that he paid great attention to detail.
Evergreen Plumbing & Heating Co., Inc.
5
very professional the service was fast and i know if i need help i can count on evergreen to be there when i need them
Evergreen Plumbing & Heating Co., Inc.
5
I have used Evergreen Plumbing &Heating several times, over the past few years. They are reliable, experienced and do excellent work. I have used them for major projects such as construction work, creation of French drains, and minor work like toilet replacements, garbage disposal malfunctions and replacement of outdoor hose spigots. Always dependable and fairly priced.
Evergreen Plumbing & Heating Co., Inc.
5
We felt very confident in the service provided by Jake and the manager with whom he consulted. They had to diagnose and repair an unusual problem with our furnace. The price was reasonable and we will be future customers. Jake is experienced, knowledgeable, polite, efficient and takes the time to explain things in a way we can understand. I have already recommended him to a neighbor.
Evergreen Plumbing & Heating Co., Inc.
5
Jake was so knowledgeable and efficient. He arrived on time, replaced the shut off valve and cleaned up after the job was done. I had him look at our dual injection sumo pump system which was not running properly. He called the manufacturer after I explained what the system was doing. After his conversation with the manufacturer, he explained what part needed to be replaced. The part is ordered and he will be back to install. We have used Evergreen in the past and have never been disappointed with their service. Jake is an awesome technician and we will definitely request him if we need any other service in the future. He is a great representation of the Evergreen Company. Thank you!!
Evergreen Plumbing & Heating Co., Inc.
5
Jake arrived on schedule. He is curtious, knowledgeable. Price was fair and his service impeccable. Jake is my man. Liked him so much I distributed his business cards to my neighbors. Thank you Jake for your advise. Evergreen is lucky to have you.
Evergreen Plumbing & Heating Co., Inc.
5
Happy and impressed with service of Evergreen Plumbing and Heating, had old galvanized lines in basement that needed to be replaced, got quote from my usual plumbers and it was crazy expensive. Called Evergreen, Mike P came out and gave me a very reasonable price for the work, great guy. The office staff Linda,Stephanie and Ashley were very helpful and pleasant and a pleasure to work with. Alex and Travis came out to do the work on time, very courteous and professional, they did a great job installing the pex pipe, very neat. Overall very happy with the job and with the people that work there. Will most definitely use them again. A happy camper
Evergreen Plumbing & Heating Co., Inc.
5
Travis was my technician. He changed out my leaky downstairs faucet in under and hour. He was very knowledgeable on MEP systems and even gave me some maintenance tips as a new homeowner. I would use their services again.
Evergreen Plumbing & Heating Co., Inc.
5
I was called prior to the techs arriving to let me know they were on the way. When it was determined that my 30 year old air conditioner needed to be replaced, I was told upfront how much it would cost. I was told what other parts would need to be replaced. The technicians who came out to replace the air conditioner were on time and let me know everything they were going to do. They kept me informed during the whole process. Everything was cleaned up before they left. The air conditioner is working well. I was very pleased with the whole process and would recommend Evergreen to my friends.
Evergreen Plumbing & Heating Co., Inc.
5
Service tech Robert was very professional and explained everything and answered all my questions. I have already recommended Evergreen to several family members, will definitely be a customer in the future. Bob Still have not received my invoice via email
Evergreen Plumbing & Heating Co., Inc.
5
Excellent young man who went out of his way to explain everything. This service is something from the past, you don’t get that little extra anymore. I could not ask for better service .Thank You
Evergreen Plumbing & Heating Co., Inc.
5
Very good customer service. Technician was very professional and informative. Rob answered my questions and gave me some useful tips on upkeep. I'm still waiting for my receipt through email.
Evergreen Plumbing & Heating Co., Inc.
5
Fast, efficient service.
Evergreen Plumbing & Heating Co., Inc.
5
Robert was great, provided estimate of cost and serviced furnace Cleaned up and spent time explaining things to me
Evergreen Plumbing & Heating Co., Inc.
5
Doing business with Evergreen Plumbing and Heating is the smartest choice I've ever made. A special thank you to Joe Mastrioni for his humanity and kindness, and a note of appreciation to other members of the Mastrioni family for operating such an outstanding company and coming to my aid the same day I called for service. Frank and Joe won my confidence with their first "Hello" when they promptly donned their shoe covers when they realized they'd be walking through my living area to get to the hot water heater. They were so respectful of my property and very diligent technicians, who quietly replaced my hot water heater before I even realized they had carried the old one DOWN a flight of stairs, and the new replacement UP a flight of stairs. I LOVE the job they completed, and left my utility room looking better than before they started. All this for a very fair price, and discount coupons for future service! What's not to love? THANK YOU EVERGREEN PLUMBING AND HEATING CO.,INC. Respectfully, Joan Zeller

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