Reviews of Las Cruces Dental Solutions in Las Cruces, NM

4.7 2,066 ratings

Category: 
Dentist
Business Description: 
At Las Cruces Dental Solutions, Drs. Petersen, Tropp and Wagner practice comprehensive, evidence-based dentistry that focuses on the overall health of your teeth, gums and jaw bones. Their goal is to diagnose problems as early as possible so they can develop a customized treatment plan that addresses your individual needs. Your smile is unique, and your dental care should be too!
Las Cruces Dental Solutions
5
This was my first ever visit to Las Cruces Dental Solutions (I just moved to Cruces a few months ago) and every aspect of my visit was handled quite professionally, from their being able to take me in earlier than my 7:30AM appointment to Justina's friendliness while performing X-Ray and cleaning to Dr. Wagner's confidence, which enables me to feel comfortable with his suggestions. Overall, a very nice visit (all the more surprising since that's not something I'd ever thought I'd say about a visit to the dentist's office!)
Las Cruces Dental Solutions
5
I had a completely positive experience at Las Cruces Dental Solutions. While on vacation from Virginia, my bridge fell out. Dental solutions. Gave me an immediate appointment to recede the the bridge, then adjust the fit. I want to thank Dr. Wagner and his great staff for the excellent service they provided me.
Las Cruces Dental Solutions
5
I always have a good experience, the staff and doctors are friendly, the waiting area is the most "un-dentist" waiting area (this is a good thing) it feels like you are waiting in a coffee shop, very stylish and relaxing, there is actual coffee to drink while you wait, a great area for kids to play, I tell my friends about how great my dentist office is. my last visit they were busy and I got forgotten in bustle so had to wait 30 minutes for the dentist to come in, normally it's 5 minutes (it's a 1 off) They have always been excellent so I give 5 stars. thank you
Las Cruces Dental Solutions
5
The staff at Las Cruces Dental Solutions are always very pleasant and welcoming. The office is very inviting and clean. It is a busy office, but has a relaxing environment!
Las Cruces Dental Solutions
5
Dental experience was good, all my questions were answered.
Las Cruces Dental Solutions
5
I'm super nervous about dental work. The staff here was kind, understanding, and gentle. They took away some of the anxiety surrounding a visit to the dentist.
Las Cruces Dental Solutions
5
I want to thank Dr Peterson for taking the time to discuss an issue I had. He cares about his patients and I appreciate it.
Las Cruces Dental Solutions
5
Las Cruces Dental Solutins has exceeded my expectations with the service they provide! I had to reschedule my appointment three times due to unforeseen circumstances and they always managed to find a date that would work for me. I don't have to worry about billing my insurance because it is all done for me. The staff is always friendly and genuinely caring for they patients! Thank you!!
Las Cruces Dental Solutions
5
Every staff member was courteous and welcoming. The office is lovely and comfortable. Dina provided excellent care throughout my visit. She was both patient and friendly. Dr. Wagner spent extra time explaining the treatment I needed and what to expect from the treatment. This was a terrific new patient experience. I'm appreciative of the care I received and will definitely recommend this office to my family and friends. Thank you!
Las Cruces Dental Solutions
5
This has been the most comfortable experience I've had since moving to Las Cruces I can not thank you and your staff enough.
Las Cruces Dental Solutions
5
Im very happy about the timely manner in which they have seen me every time. I have never been to a dentist office that actually cares, not just about getting paid, but making the patient comfortable and take it care of the problem. So far I have not had any problems with the work that has been done so far. Very pleased!
Las Cruces Dental Solutions
5
The best experience I have had in any dental office I have been to.. All the staff members are very welcoming thru out your visit ..thanks to DENTAL SOLUTIONS.. for opening your business here in Las Cruces !!!!!
Las Cruces Dental Solutions
5
Great experience, as usual. Very professional office, doctors and hygenists.
Las Cruces Dental Solutions
5
It was the best dental office I have ever gone to. The staff are very professional, friendly and caring. My visit was going to take a while but they made sure I had a pleasant stay. They let me stay in an isolated room watching Netflix. How awesome! I got to watch three movies and in between they would come in the room from time to time asking if I needed anything like water, coffee or food. The service was exceptional! They also offer separate payment options. I used to fear going to the dentist but now I will look forward to getting my annual checkups.
Las Cruces Dental Solutions
5
Staff is always friendly and knowledgeable.
Las Cruces Dental Solutions
5
I normally dread going to the dentist, but at dental solutions, I feel comfortable knowing that the doctor knows what he is doing plus all the people working there make you feel comfortable by checking up on you, putting a movie or playing music. Everyone is friendly and the place has more advanced technology compared to other places I have been to before coming to dental solutions.
Las Cruces Dental Solutions
5
It was an amazing experience staff is really friendly and very professional
Las Cruces Dental Solutions
5
I reside in Las Cruces for 5 months every year and was concerned when I had issues that required me to see a dentist. Referred to Dental Solutions by the friend of a friend, I was most pleasantly greeted by the receptionist. From that moment on, I was treated with respect, made as comfortable as possible and examined with as much professionalality and courteous concern as I have ever been awarded. My input was requested about the course of treatment and again when a referral to a specialist was needed. Top notch practice!
Las Cruces Dental Solutions
5
Always a great experience, very friendly staff, never had a problem with the work done. Highly recommended!
Las Cruces Dental Solutions
5
I returned for adjustment to 2 crowns I received 2 weeks earlier, they just weren't feeling right. My wait was about 10-12 min. I do not know who did the adjustment as she did not introduce herself, but the care and adjustment was good. I was done in about 15 min. I would have liked her to introduce herself, and her position.
Las Cruces Dental Solutions
5
It was absolutely wonderful. I was in so much pain when I walked in on Monday. Everyone was extremely helpful from the person who took my first call until the dentist pulled my tooth today. Your whole team was fantastic.
Las Cruces Dental Solutions
5
I'm completely impressed with the staff and service! I was in and out in a couple of hours for a crown! Absolutely amazing!
Las Cruces Dental Solutions
5
It was amazing like always. Dr Peterson is the best Dentist I have ever been to. Period. I have PTSD and a mild Anxiety Disorder and he works with me like no one else. I got a crown done about a week ago and I had a mild panic attack and they let me walk around out back to get some fresh air. I know this wasted extra time for him but he didn't seem a all upset and actually encouraged it. He is awesome and so is everyone else there. Never had a bad experience. If you have anxiety or are scared of the Dentist he is the one for you.
Las Cruces Dental Solutions
5
the staff is nice, friendly and the service very good.
Las Cruces Dental Solutions
5
Professional friendly staff will recommend to family
Las Cruces Dental Solutions
5
Been to three appointments now, from just teeth cleaning to getting a cavity filled. Office staff and Dentist have always been nothing but nice. Everything was pain free best experience I have ever had, and I have been through a lot of dental work since I was a kid. This office is hands down best in my book.
Las Cruces Dental Solutions
5
It was good. It's a nice atmosphere and everyone is friendly and professional.
Las Cruces Dental Solutions
5
Wonderfull, thank you
Las Cruces Dental Solutions
5
Very good, quick service. I appreciate getting in and out quickly. Everyone was friendly and treated me well.
Las Cruces Dental Solutions
5
Your service is prompt, your quality of care is excellent. The staff is friendly, the office is clean front and back. However no one seems to have a sense of humor. Also I think it would be helpful if a person could see the same hygienist and same dentist on each visit. I would feel more at ease if I could get used to the same people at each visit. They get to know me and my dental fears and I get to know them and how they preform a procedure, cleaning, fillings Ect. Each time I come there I feel like I am going to a new office. That being said I like coming there. Thank you
Las Cruces Dental Solutions
5
Everyone was very friendly and professional. The dentist, Dr. Wagner, was excellent. He was relaxed as he worked to place a crown, even when something wasn't going perfectly as sometimes that kind of thing happens. He treated the staff with respect and was kind. I was also impressed with Vicky, one of the managers who assisted him. She was accommodating, professional and very friendly. I've never had a crown before so I didn't know what to expect in terms of the time it would take. They gave me options because I had something planned afterward thinking it wouldn't take as long. I was able to change my plans so they did the entire procedure including the permanent crown. This was yesterday. I took ibuprofen when I got home for fear there would be pain when the Novocaine wore off. Actually, it wasn't bad at all. I can't really say that it is sore today and I'm able to chew on it without any problem. I'm really impressed with the staff, dentist and the quality of the work. The only thing I didn't like were the injections but is there anyone who does?! They tried to minimize the sting by applying numbing gel....it helps but there's no way to get completely out of experiencing that pain. Good thing it is short lived. I give this place five stars. Keep up the great work, you all are excellent!
Las Cruces Dental Solutions
5
I received great care during my dental procedures. The staff is friendly and helpful, they make you feel at ease when you're nervous. The facility is clean and comfortable. I recommend them to my friends and family.
Las Cruces Dental Solutions
5
Have been a patient here for over two years. Was incredibly satisfied with the customer service and the level of comfort I felt since my first visit. Moved to Northern New Mexico and have hesitated to find a dentist up here because I was so pleased with everyone here. Decided to make an appointment while I was in Las Cruces for the holidays - I'm thinking I may just try to plan my appointments when I go down to visit family. Problem solved.
Las Cruces Dental Solutions
5
I've beeen there 4 times and they treat you like family. They smile all the time and make the patient their priority. Me and my family of 8 will be going there for a long time!
Las Cruces Dental Solutions
5
The facilities are nice, the kids love that they can watch TV while they get their teeth cleaned.
Las Cruces Dental Solutions
5
All went will and my dental problem was taken care of, thank you!
Las Cruces Dental Solutions
5
On Quality of Care, Comfort, and Friendliness, you all scored 200% with me. Thank you so much for your service.
Las Cruces Dental Solutions
5
Josh is excellent he has went beyond the normal customer service. I was a little upset with you guys because my night time appt was cancelled twice but after dealing with Josh I will be coming back
Las Cruces Dental Solutions
5
On time. Friendy an d efficient. Very good team an d really appreciate the gentle treatment an d no chocking on that water! Thanks!
Las Cruces Dental Solutions
5
Very comfortable procedure and amazing staff who are really friendly and welcoming
Las Cruces Dental Solutions
5
I appreciate being seen so quickly when I had an issue with my veneer. I am new to Las Cruces and do not have an established dentist let alone a dental office that was efficient at working with veneers so it was a little intimidating! The staff has been really great and I feel lucky to have found a dental office that I actually like more than my dental office at home!
Las Cruces Dental Solutions
5
Helpful, informative, professional. Thank you.
Las Cruces Dental Solutions
5
Friendly!! Professional!! Very comfortable atmosphere!! Thank you:)
Las Cruces Dental Solutions
5
The dentist reviewed the dental procedure with me and made sure I was aware of what was going to be done. The staff was attentive to all of my needs and everyone is very friendly.
Las Cruces Dental Solutions
5
Caring and comfortable
Las Cruces Dental Solutions
5
Very gentle hygienist, thoroughly cleaned, very friendly and professional. Dentist was also top notch and professional.
Las Cruces Dental Solutions
5
Great service. No wait.
Las Cruces Dental Solutions
5
I am so happy w your services ...I suggest your services to people that ask me for suggestions. Last visit was the best and honest I have ever experienced. I will continue to visit your office. To all personnel my deep gratitude.
Las Cruces Dental Solutions
5
I had a broken tooth and went in to have it evaluated. Turns out they had the ability to do all the prep work and put on a crown at that time. It was a long appointment but worth it to have everything completed in one visit! The staff is amazing and so helpful. They offered a blanket, a neck pillow, and Vaseline for my lips. There is water, coffee, and cookies available in the lobby as well. Love Las Cruces Dental Solutions!
Las Cruces Dental Solutions
5
I do not enjoy the dentist but she made my experience very comfortable.

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