Reviews of A-1 Sewer & Septic Service Inc. in Kansas City, KS

4.8 4,079 ratings

Categories: 
Plumber, Sewer, Septic
Contact Information: 
Business Description: 
At A-1 Sewer & Septic Service Inc., we have a reputation for fast, friendly and efficient plumbing services at a reasonable cost. We are ready to help you solve your problem before more damage is done. The team at our family-owned business has been serving the residents of the Kansas City Metro Area since 1968, and has always focused on customer service and satisfaction.
A-1 Sewer & Septic Service Inc.
5
I have been using A-1 Sewer & Septic Service for years. Their technicians are reliable, courteous and professional. I usually get same day service. Prices are reasonable and the work is superb. I have had trouble with pipes in the basement freezing every year and, this year, I called A-1 and the technician suggested moving the pipes away from the basement wall. Genius!! Problem solved. I highly recommend this company!
A-1 Sewer & Septic Service Inc.
5
We've been doing business with you guys since 2008, and have ALWAYS found your service techs to be honest, sincere, and making sure our problems were solved before they left. Thanks again. Larry Kurtz
A-1 Sewer & Septic Service Inc.
5
Our technician, Allen, was very professional. He was good with our alert dog, and friendly in his demeanor. The job he did was quick and the price was fair. We would recommend to others.
A-1 Sewer & Septic Service Inc.
5
Great service at reasonable price. Arrived when promised.
A-1 Sewer & Septic Service Inc.
5
The technician was very responsive, he arrived in a very timely manor,was very professional, completed the job, explained the procedure, I was very grateful for his service, he arrived when no one else could come out. Very much appreciated can't say enough good things. Thanks
A-1 Sewer & Septic Service Inc.
5
Very pleased with the friendly and professional service, when I called, all frustrated! Also, the plumber who came out was just who I needed since I’m out of town. Please be sure he’s recognized for being trustworthy and honest! He was kind and understanding and acted more like a friend! You’re my go-to Company when I need plumbing help and I will definitely recommend you. Barb
A-1 Sewer & Septic Service Inc.
5
A-1 was excellent! I called during the first "Arctic blast" of the year with what were routine problems that needed attention. I assumed they wouldn't get to me until the next week because of all the burst pipes that were occurring, but they were at my house the next morning. They explained what needed to be done and fixed the problems promptly and professionally. They were simply excellent to work with and I will call them for all of my future plumbing needs.
A-1 Sewer & Septic Service Inc.
5
The technician was prompt and the quality of his work was outstanding. It was a little pricey but we'd been without our kitchen sink for 3 days.....probably would have paid more! I will recommend you!
A-1 Sewer & Septic Service Inc.
5
Not having a working kitchen sink during the holidays is just devastating . We called at 11 AM and Jake was there in just two hours. He got the sink to drain in less than 30 minutes. He helped save the holidays. Great job Jake
A-1 Sewer & Septic Service Inc.
5
This was quick and easy. The tech was prompt, thorough and helpful.
A-1 Sewer & Septic Service Inc.
5
We could not have been more satisfied with how quickly A-1 was able to address our sewer backup and the professionalism of Gene that did the work. Thank you!
A-1 Sewer & Septic Service Inc.
5
Used them several times over the years, techs are always friendly and knowledgeable prices are fair and give discounts.
A-1 Sewer & Septic Service Inc.
5
Great service and serviceman!
A-1 Sewer & Septic Service Inc.
5
It was great did a great job will use A-1 all ways.
A-1 Sewer & Septic Service Inc.
5
My son and daughter in law reported to me that their tub and toilet were clogged. My D-I-L just lost her job and their money is very tight this Christmas. My brother, Steve Shumate, recommended A-1 Sewer & Septic. I called them and they were out within the hour. They were very professional and friendly and reasonably priced. I was very pleased with their work and will definitely call them again if I need to. Thanks, Deirdre Cooper (Steve and Morgan Cooper are my son and DIL!)
A-1 Sewer & Septic Service Inc.
5
I had a great experience. The workman spent extra time and effort to get the job done. I was very appreciative!
A-1 Sewer & Septic Service Inc.
5
I have used you guys for the last 5years...the lady that answers the phone to take appts is AWESOME and always very nice. Quick service - never waited more than a couple of hours- Justin came this time- Very nice and helpful!
A-1 Sewer & Septic Service Inc.
5
I am very satisfied with the job from A-1. The quality of work was excellent. Paul was very courtious and helpful in explaining what he was doing, when I would ask questions. After service he cleaned up all areas of his work very well. I would recommend A-1 in the future.
A-1 Sewer & Septic Service Inc.
5
worker very personable, showed up at time specified, went to work cleaned out the sewer so my house was back in service at a reasonable price
A-1 Sewer & Septic Service Inc.
5
I ALWAYS use A-1 Sewer & Septic Service, Inc., for my drain issues. I have multiple houses, most of which are older and need regular maintenance. I also always ask for Gene, although all of the technicians are super. Thanks A-1 for always coming through. VB
A-1 Sewer & Septic Service Inc.
5
I have used A-1 for a number of years and have been very satisfied with their service and price. They have been very responsive to my needs!
A-1 Sewer & Septic Service Inc.
5
A-1 Sewer & Septic Service Inc. technicians are very knowledgeable and fix the problem on the first trip out. The company's response is very good. Usually it's on the day you call or within a couple days. I think their pricing is fair and competitive with any company out there.
A-1 Sewer & Septic Service Inc.
5
I have been using A-1 Sewer & Septic Service for years. They are punctual, professional and thorough. When there has been an emergency situation, they are there within hours. Excellent company. I highly recommend. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
A-1 Sewer & Septic Service Inc.
5
We have used your company several times and are always very pleased with your prompt service.
A-1 Sewer & Septic Service Inc.
5
Replaced hot water tank. Excellent response time & excellent work & clean up. My second time using this company & have been very pleased both times!
A-1 Sewer & Septic Service Inc.
5
My experience with A-1 sewer & Septic very acceptable. Have friendly workers and get the job done in a timely manner. I would highly recommend A-1 sewer and Septic to anyone.
A-1 Sewer & Septic Service Inc.
5
Had a great experience with the plumbing tech. Friendly, professional, and very competent. Came in and analyzed the problem and within short order had completed the task with great success. Thank you A-1 for your excellent service.
A-1 Sewer & Septic Service Inc.
5
Your service representative, Jake, was very courteous, fixed my problem (a clogged kitchen sink) quickly, and left my cabinet much cleaner than when he began working. I have used A-1 several times and I highly recommend the company.
A-1 Sewer & Septic Service Inc.
5
Great as always.
A-1 Sewer & Septic Service Inc.
5
Excellent service. Prompt and knowledgeable.
A-1 Sewer & Septic Service Inc.
5
I would refer you company to my family & friends!! Your employees are very professional and explained your services well. I will very happy with your response time, ( within a hour of me reaching out too you'll). Best Regards! Marie
A-1 Sewer & Septic Service Inc.
5
Walked downstairs. Socks got wet. Not ideal. Our drains backed up so I called A-1. That was a very smart move. They dispatched somebody as promised and the problem was solved. Charles was OUTSTANDING and PROFESSIONAL. I hope you never need an emergency sewer service but if you do keep the number of A-1 very handy. You'll be glad.
A-1 Sewer & Septic Service Inc.
5
Charles was very nice and professional. We use A-1 every 6 months to clean out the roots from a sycamore tree. Always have polite office staff making the appointment and get a call when they are half an hour away. I explain what my issue is and the guys always get right to work pulling out those nasty roots. Would not use anyone else.
A-1 Sewer & Septic Service Inc.
5
Very prompt and courteous service. Thank you!
A-1 Sewer & Septic Service Inc.
5
Super fast. While on the phone she last I talked to said a serviceman just became available and she sent him right away ( maybe 15 min.) Justin was awesome! He was patient and took the time to figure out what and where the problem was before starting to fix it. He cleaned up when he was done. And he was really nice! Definitely will be using A1 again.
A-1 Sewer & Septic Service Inc.
5
This was a very good experience. They arrived on time and fit us in the same day I called, on a holiday weekend. Chuck was polite, knowledgeable and left the area very clean. I will hire and refer this company for future plumbing needs.
A-1 Sewer & Septic Service Inc.
5
I always use A1 for plumbing issues. I'm impressed by how quickly they can respond to a service call. They have always completed the work in a reasonable amount of time and I think their prices are very reasonable. They always leave their work area clean.
A-1 Sewer & Septic Service Inc.
5
Spencer was prompt in arriving. He detected the problem and had it fixed very quickly. He also did not overcharge. I will be calling A-1 again for future needs. Thank you for being a trustworthy business!
A-1 Sewer & Septic Service Inc.
5
I am so happy with A-1. I have used since 1988 to empty Septic tank and never knew they did more until yesterday. They came right out same day and were great to work with. Jake was very polite and informative. I will now call with plumbing needs and not only to empty Septic tank. Thank you A-1
A-1 Sewer & Septic Service Inc.
5
The response time was good. The line was a problem but the tech got it done.
A-1 Sewer & Septic Service Inc.
5
I Would recommend A-1 Sewer & Septic Service to anyone. Great customer service starts when the phone is answered. We had a clogged kitchen sink. I called in for service on a Saturday. The person that answered the phone was very nice and efficient. I was surprised when she told me they could come on the same day. The man coming to fix the problem called before he came. He fixed the clog in short order. He was very professional. He left absolutely no mess. My husband and I were both surprised at the. reasonable cost of the service.
A-1 Sewer & Septic Service Inc.
5
Help arrived within a couple of hours of my call on a Saturday. Drain was cleared quickly and he made sure everything was cleaned up before he left. Great service at a fair price.
A-1 Sewer & Septic Service Inc.
5
Got good advice for our problem
A-1 Sewer & Septic Service Inc.
5
A-1 provided great service with our sceptic system problem. I will most definitely call them again. Prompt service.
A-1 Sewer & Septic Service Inc.
5
Prompt service, knowledgeable, technicians. Quality of work exceptional!
A-1 Sewer & Septic Service Inc.
5
A very nice young man came to my house and took care of my kitchen drain problem. The price was fair and no extra charge for Saturday.I appreciate the service.
A-1 Sewer & Septic Service Inc.
5
Great quality of work. Efficient and courteous employee. Fair pricing.
A-1 Sewer & Septic Service Inc.
5
Not the first time that I have used your company, I always find you to be responsive and my needs are met quickly. All of your servicemen have been courteous and clean up after the job is complete. This time I had had Justin and like him again. My only regret is I forgot to tip him. I will also start yearly maintenance with your company. Thanks for continued great service.
A-1 Sewer & Septic Service Inc.
5
I live in an older neighborhood with lots of trees which in turn grow into our main sewer line. I have used A-1 for the last 14 years. They always do a great job, are professional, answer all my questions and their pricing is reasonable. 1 time I used a Groupon and another plumber came out. Literally the next day my main line backed up. I did it as maintenance so it wasn't backing up before the other plumber came out. Some how they must have moved roots in the line and left them there. Instead of having the other plumber come out and fix it I just called A-1 to clean it up. I learned my lesson and will only use A-1 going forward. They know me and remember me every year when I call. I will be calling them shortly to put a new sump pump in my house this year...
A-1 Sewer & Septic Service Inc.
5
Employee was courteous. Quick response to a non-emergency request.

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