Reviews of A-1 Sewer & Septic Service Inc. in Kansas City, KS

Hello~ We were extremely happy and satisfied with the service from A-1. Shane was on time and in fact called to tell us when he was 15 min. away. The work could not have been better and Shane noticed several problems we knew nothing about and gave us to option of correcting them. He told us what the cost would be and did not pressure us to add to the work ticket. A-1 was able to work us into the schedule when another plumber bailed on us at the last moment. It would have been disaster had not A-1 come to the rescue. Sincerely, Del Chausse, Lee's Summit

Customer Service when I called in to schedule a service call was excellent. Very courteous and efficient. Charles came and went right to work to take care of the problem. Explained problems and completed service in a timely fashion. Left no mess behind. We will use A-1 again for any plumbing problems we might have.

Response to a service call is always very prompt. Dispatcher always calls before sending serviceman to be sure appointment time is always still correct. Service tech is always prompt and courteous and listens to the problem completely. Then investigates the problem and reports what they believe what the fix will be. The problem is fixed quickly and the price is never over what the estimate is. Love these folks.

Thank you for your prompt response. Everything seems to be working well. Garbage disposals have gone up in price sense my last one. The tech was very professional. Thank you

I called and they came the same day within two hrs I was fitted in the schedule to roto root the sewer line. Gene was very professional and good at what he does. He was friendly and very good with customers Thanks for an excellent job..Dan S.

This was my first experience with A-1. Thu., 10/19/17 w/ Franz. Excellent work & service, my new friends. * Franz was just outstanding & a wealth of knowledge * Very timely arrival, as promised * Much add'l. insight how to keep the system healthy * Great advice on my Anaerobic System * Appreicate the $10 off I did find the cost less competitive than I had hoped for. Still...a very good comprehensive completion. Please, personally extend my gratitude to Franz. I really enjoyed meeting, learning and working with Franz. A most timely, quality and very well job done here. Note: I wanted to mention something on behalf of Franz. He never said anything about it but...I feel I need to. His truck broke down the day before, 10/18/17. He had to use your back-up truck. On one of the hoses, the connector end was broken. Franz had to install a new end before anything could be done on my job. Personally, I feel the last person to use this truck and/or the person that first realized the end of the hose was broken, SHOULD HAVE FIXED it IMMEDIATELY. I feel this is pretty sorry just to leave it for the guy who is trying to do the job, using all the hose lengths available. Thank you kindly. Keith P. Carr 10/23/17 24800 W. 190th St Gardner, Ks 66030 913.723.3648

Customer service was great! Everybody was very kind, accommodating, and prompt.

Michael, the service technician, was highly efficient and knowledgeable. He put down sheets to cover the walkway and steps which is a must. He was very considerate. I appreciate that the service call was addressed quickly. I would recommend A-1 for sewer problems.

I used A-1 Septic to replace my septic pump and also to clean/pump out waste tanks. Both servicemen were polite and courteous and quickly resolved my issues. Appreciated the upfront notice of cost as well. Would recommend A-1Septic!

Extremely pleased with A-1! They were kind enough to give us a courtesy call when they were on their way to my home and they were on time. They are completely fair in pricing and very honest about the work that needs to be done. I trust A-1 and have recommended them to many people. It's very difficult to find dependable, trustworthy & honest people but I can honestly say they embody all three of these qualities.

The young man that cleaned out my basement line, was very congenial..i was concerned that because he opened the leaky joint to clean the line out, he did NOT glue it back in place..He said it was up to someone else to do it...He advised me whoever glued the plug in 6 months ago , but apparently did not give it enough so it leaked again,.. But he advised me it should be free... My concern is how come the guy that cleaned the line, was not able to glue the plug back in?? Why did another serviceman have to come?????

Excellent Service. As a Professional contractor, I expect the best with no B.S. They are that and more.

Once again I had a good experience with A-1. After calling for an appointment your plumbing technician showed up shortly. He was knowledgeable and was able to fix my drain in short order. He was professional and efficient. I will always use A-1 for plumbing issues.

Very knowledgeable and reliable. Helped fix our problem the first time out. Tim was very professional and friendly. Even remembered being at our location before!

On a Sunday, prior to Labor Day, when we are expecting a crowd of people, the sink stopped up. We called A-1 and within a short period of time a technician arrived. He was very professional and quickly unstopped the drain. The ribs were tender and Labor day was great. Thanks A-1. Ron Curry

Plumber came promptly and completed the job satisfactorily. I was happy with a job well done at a fair price. I will definitely consider A1 again as my first choice.

Fast response to my call. Quick assessment of what needed to happen by friendly plumber followed by appropriate sewer cleaning. problem solved.

Excellent service and very helpful!

A-1 Sewer and Septic were fantastic! They helped me when another plumbing company made my problem worse then said they couldn't get the necessary part and said I would be without running water for a week. A-1 came out the next day and fixed it all right then. He was courteous and left things cleaner than when he got here. haha It's been several months now with no problems. Thanks so much A-1!!!

Justin did a very good job. He stayed at the problem until we figured it out. He even cleaned up better than it was when he came over. I also appreciate that you came out so quickly. We had 10 inches of rain later that nitght and the work he did fixed the problem.

I called on Monday morning to schedule someone to unclog my kitchen drain on Tuesday (I couldn't take off work on Monday). It was scheduled for 8:30 AM and I was told that someone would call me at 8:00 AM to confirm. Tuesday at 8:02 AM I received that call saying someone would be there in about 30 minutes. At 8:25 AM Tim arrived. He was very professional and friendly. Within 30 minutes my sink was unclogged and Tim was gone. I've already recommended A-1 to everyone I work with.

3rd or 4th time I have used A-1 and have nothing but good things to say. This time Charles took care of a problem under the kitchen sink in no time. Don't want to see you again. BUT if I need any plumbing i sure know who to call. Thanks.

Technician very friendly, courteous, and efficient. Completed the job in a timely fashion! Work was excellent and reasonably priced! Would definately recommended and use again!!

I cannot say enough good things about Tony Kelly and the quality of his work. He is courteous and professional and he doesn't quit until he is 100% certain the problem is fixed.