Reviews of A-1 Sewer & Septic Service Inc. in Merriam, KS

4.8 1,518 ratings

Categories: 
Plumber, Sewer, Septic
Contact Information: 
Business Description: 
At A-1 Sewer & Septic Service Inc., we have a reputation for fast, friendly and efficient plumbing services at a reasonable cost. We are ready to help you solve your problem before more damage is done. The team at our family-owned business has been serving the residents of the Kansas City Metro Area since 1968, and has always focused on customer service and satisfaction.
A-1 Sewer & Septic Service Inc.
5
We have used A-1 for the past few years. They have a prompt response time and charge a reasonable price. Their employees are very professionL and get the job done in a timely manner.
A-1 Sewer & Septic Service Inc.
5
Jake was great and he did an awesome job assisting us with our plumbing issue. Thank you for the help and Jake is the man!
A-1 Sewer & Septic Service Inc.
5
Hello~ We were extremely happy and satisfied with the service from A-1. Shane was on time and in fact called to tell us when he was 15 min. away. The work could not have been better and Shane noticed several problems we knew nothing about and gave us to option of correcting them. He told us what the cost would be and did not pressure us to add to the work ticket. A-1 was able to work us into the schedule when another plumber bailed on us at the last moment. It would have been disaster had not A-1 come to the rescue. Sincerely, Del Chausse, Lee's Summit
A-1 Sewer & Septic Service Inc.
5
Professional, did a great job and was here within a few hours of calling. I have always a great experience with A-1. Thanks!
A-1 Sewer & Septic Service Inc.
5
Customer Service when I called in to schedule a service call was excellent. Very courteous and efficient. Charles came and went right to work to take care of the problem. Explained problems and completed service in a timely fashion. Left no mess behind. We will use A-1 again for any plumbing problems we might have.
A-1 Sewer & Septic Service Inc.
5
A-1 has been our preferred company for at least 10 years, maybe more. They have never failed us. They respond quickly. They are professional and knowledgeable.
A-1 Sewer & Septic Service Inc.
5
Response to a service call is always very prompt. Dispatcher always calls before sending serviceman to be sure appointment time is always still correct. Service tech is always prompt and courteous and listens to the problem completely. Then investigates the problem and reports what they believe what the fix will be. The problem is fixed quickly and the price is never over what the estimate is. Love these folks.
A-1 Sewer & Septic Service Inc.
5
Robert was excellent! We encountered a plumbing problem on a Sunday morning, and Robert responded to our call in a very timely fashion. He was very clear in explaining the plumbing problem to us. I would definitely recommend A-1 Plumbing to my friends.
A-1 Sewer & Septic Service Inc.
5
Thank you for your prompt response. Everything seems to be working well. Garbage disposals have gone up in price sense my last one. The tech was very professional. Thank you
A-1 Sewer & Septic Service Inc.
5
I was very pleased with the A1 Sewer service. I had thought my sewer line was clogged in a specific spot based on the evidence. But the technician took the time to go over the evidence and ended up snaking a different line than what I had originally wanted. This worked and saved me from snaking a second line and more cost. He was also very friendly. I would call A1 again.
A-1 Sewer & Septic Service Inc.
5
I called and they came the same day within two hrs I was fitted in the schedule to roto root the sewer line. Gene was very professional and good at what he does. He was friendly and very good with customers Thanks for an excellent job..Dan S.
A-1 Sewer & Septic Service Inc.
5
I chose A-1because of their years of service and their offer of a free estimate. I needed to leave in the early evening and when I called the scheduler changed the technician so I wouldn’t be late. He was polite and capable and took care not to damage anything in my home. I would recommend A-1 to anyone.
A-1 Sewer & Septic Service Inc.
5
This was my first experience with A-1. Thu., 10/19/17 w/ Franz. Excellent work & service, my new friends. * Franz was just outstanding & a wealth of knowledge * Very timely arrival, as promised * Much add'l. insight how to keep the system healthy * Great advice on my Anaerobic System * Appreicate the $10 off I did find the cost less competitive than I had hoped for. Still...a very good comprehensive completion. Please, personally extend my gratitude to Franz. I really enjoyed meeting, learning and working with Franz. A most timely, quality and very well job done here. Note: I wanted to mention something on behalf of Franz. He never said anything about it but...I feel I need to. His truck broke down the day before, 10/18/17. He had to use your back-up truck. On one of the hoses, the connector end was broken. Franz had to install a new end before anything could be done on my job. Personally, I feel the last person to use this truck and/or the person that first realized the end of the hose was broken, SHOULD HAVE FIXED it IMMEDIATELY. I feel this is pretty sorry just to leave it for the guy who is trying to do the job, using all the hose lengths available. Thank you kindly. Keith P. Carr 10/23/17 24800 W. 190th St Gardner, Ks 66030 913.723.3648
A-1 Sewer & Septic Service Inc.
5
My problem was corrected very quickly and with great professional respect. Thank you Jake for fixing my drain and for future recommendation on how to deture future reoccurrence.
A-1 Sewer & Septic Service Inc.
5
Customer service was great! Everybody was very kind, accommodating, and prompt.
A-1 Sewer & Septic Service Inc.
5
Neat, efficient, personable; will recommend to our contacts.
A-1 Sewer & Septic Service Inc.
5
Michael, the service technician, was highly efficient and knowledgeable. He put down sheets to cover the walkway and steps which is a must. He was very considerate. I appreciate that the service call was addressed quickly. I would recommend A-1 for sewer problems.
A-1 Sewer & Septic Service Inc.
5
We've been using A-1 for a tricky annual maintenance issue for over ten years. The work is excellent and so are responsiveness and pricing. Highly recommend them.
A-1 Sewer & Septic Service Inc.
5
I used A-1 Septic to replace my septic pump and also to clean/pump out waste tanks. Both servicemen were polite and courteous and quickly resolved my issues. Appreciated the upfront notice of cost as well. Would recommend A-1Septic!
A-1 Sewer & Septic Service Inc.
5
I have had A-1 Sewer and Septic Service out to my home on several occasions to open clogged drain lines. Charles Brown was the service tech on this call. He (like all the service techs I have had from A-1) was very professional, and careful of my property. He had my drain opened in a short time and cleaned up everything. I would recommend A-1 Sewer and Septic Service to anyone that needs a high quality and dependable company to do plumbing work.
A-1 Sewer & Septic Service Inc.
5
Extremely pleased with A-1! They were kind enough to give us a courtesy call when they were on their way to my home and they were on time. They are completely fair in pricing and very honest about the work that needs to be done. I trust A-1 and have recommended them to many people. It's very difficult to find dependable, trustworthy & honest people but I can honestly say they embody all three of these qualities.
A-1 Sewer & Septic Service Inc.
5
Was very happy with your representative, knowledgeable and knew what was wrong immediately. Very professional.
A-1 Sewer & Septic Service Inc.
5
The young man that cleaned out my basement line, was very congenial..i was concerned that because he opened the leaky joint to clean the line out, he did NOT glue it back in place..He said it was up to someone else to do it...He advised me whoever glued the plug in 6 months ago , but apparently did not give it enough so it leaked again,.. But he advised me it should be free... My concern is how come the guy that cleaned the line, was not able to glue the plug back in?? Why did another serviceman have to come?????
A-1 Sewer & Septic Service Inc.
5
Pros-I contacted A-1 after I discovered my main drain was clogged. I was able to get an appointment that day and within 3 hours of calling. My technician, Mitch Peterson, who was very professional, took the time to explain what was doing and why. He also recommended additional services that may prevent future problems. Cons- I have been in my home for over 20 years and had my drained cleared on several occasions but never had to pay almost $200.00 to have it done (and told I was given a discount)! Appreciated the service but probably will not call for this type of service again.
A-1 Sewer & Septic Service Inc.
5
Excellent Service. As a Professional contractor, I expect the best with no B.S. They are that and more.
A-1 Sewer & Septic Service Inc.
5
Jake took excellent care of our situation. He was very neat, friendly, professional and got the job done. We will for sure call A-1 next time we need help!
A-1 Sewer & Septic Service Inc.
5
Once again I had a good experience with A-1. After calling for an appointment your plumbing technician showed up shortly. He was knowledgeable and was able to fix my drain in short order. He was professional and efficient. I will always use A-1 for plumbing issues.
A-1 Sewer & Septic Service Inc.
5
Chuck was very prompt, professional and friendly. Thank you for the great service.
A-1 Sewer & Septic Service Inc.
5
Very knowledgeable and reliable. Helped fix our problem the first time out. Tim was very professional and friendly. Even remembered being at our location before!
A-1 Sewer & Septic Service Inc.
5
Always fast andelivery excellent service
A-1 Sewer & Septic Service Inc.
5
On a Sunday, prior to Labor Day, when we are expecting a crowd of people, the sink stopped up. We called A-1 and within a short period of time a technician arrived. He was very professional and quickly unstopped the drain. The ribs were tender and Labor day was great. Thanks A-1. Ron Curry
A-1 Sewer & Septic Service Inc.
5
The leak is stopped and the tub/shower is working again. Tony did a great job. It was a difficult job as it was a VALLEY product.
A-1 Sewer & Septic Service Inc.
5
Plumber came promptly and completed the job satisfactorily. I was happy with a job well done at a fair price. I will definitely consider A1 again as my first choice.
A-1 Sewer & Septic Service Inc.
5
Quality of work excellent, responsiveness and fair pricing superior also. Service best of all thanks to Justin who was efficient and displayed fine personal skills. A+
A-1 Sewer & Septic Service Inc.
5
Fast response to my call. Quick assessment of what needed to happen by friendly plumber followed by appropriate sewer cleaning. problem solved.
A-1 Sewer & Septic Service Inc.
5
My technician was very friendly and did the job quickly. Price for service was fair.
A-1 Sewer & Septic Service Inc.
5
Excellent service and very helpful!
A-1 Sewer & Septic Service Inc.
5
rob was great. personable and thorough. i called in the afternoon and rob was there the next morning. i was shocked at the price because i thought it could be three times what was charged. good experience.
A-1 Sewer & Septic Service Inc.
5
A-1 Sewer and Septic were fantastic! They helped me when another plumbing company made my problem worse then said they couldn't get the necessary part and said I would be without running water for a week. A-1 came out the next day and fixed it all right then. He was courteous and left things cleaner than when he got here. haha It's been several months now with no problems. Thanks so much A-1!!!
A-1 Sewer & Septic Service Inc.
5
Once again I am always pleased with A-1 Sewer Service, I have been with this company in several houses since 1970. thanks once again for getting my water flowing again.
A-1 Sewer & Septic Service Inc.
5
Justin did a very good job. He stayed at the problem until we figured it out. He even cleaned up better than it was when he came over. I also appreciate that you came out so quickly. We had 10 inches of rain later that nitght and the work he did fixed the problem.
A-1 Sewer & Septic Service Inc.
5
You guys are great! I had a drain backup in my basement several years ago. It was on a weekend and you didn't charge extra and you took care of the problem quickly. That is why I called you again when my son's drain was clogged. Same great service! I will recommend you to my friends. Thank you!
A-1 Sewer & Septic Service Inc.
5
I called on Monday morning to schedule someone to unclog my kitchen drain on Tuesday (I couldn't take off work on Monday). It was scheduled for 8:30 AM and I was told that someone would call me at 8:00 AM to confirm. Tuesday at 8:02 AM I received that call saying someone would be there in about 30 minutes. At 8:25 AM Tim arrived. He was very professional and friendly. Within 30 minutes my sink was unclogged and Tim was gone. I've already recommended A-1 to everyone I work with.
A-1 Sewer & Septic Service Inc.
5
Tim was on time,got the line cleaned then ran the camera to the street.Company has good equipment and good people I'm thinking.
A-1 Sewer & Septic Service Inc.
5
3rd or 4th time I have used A-1 and have nothing but good things to say. This time Charles took care of a problem under the kitchen sink in no time. Don't want to see you again. BUT if I need any plumbing i sure know who to call. Thanks.
A-1 Sewer & Septic Service Inc.
5
Overall it was a fantastic customer experience. The appointment was set for 9:30am (no "window" as with most other companies) Charles was polite, professional and extremely knowledgeable. We have had friends recommend A-1, I so am glad we followed their advice.
A-1 Sewer & Septic Service Inc.
5
Technician very friendly, courteous, and efficient. Completed the job in a timely fashion! Work was excellent and reasonably priced! Would definately recommended and use again!!
A-1 Sewer & Septic Service Inc.
5
Quality of work, responsiveness, pricing -- all are excellent. I have used your company off and on for 30+ years and always have a great experience. Technicians are friendly and know what they are doing. Also, they take time to explain things about what they are doing. I have some repair work to do on my underground water piping system and then I am going to contact you about installing a liner. Thanks!
A-1 Sewer & Septic Service Inc.
5
I cannot say enough good things about Tony Kelly and the quality of his work. He is courteous and professional and he doesn't quit until he is 100% certain the problem is fixed.
A-1 Sewer & Septic Service Inc.
5
Arrived on time, very efficient. Pleased with work!

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