Reviews of A-1 Sewer & Septic Service Inc. in Merriam, KS

4.8 1,518 ratings

Categories: 
Plumber, Sewer, Septic
Contact Information: 
Business Description: 
At A-1 Sewer & Septic Service Inc., we have a reputation for fast, friendly and efficient plumbing services at a reasonable cost. We are ready to help you solve your problem before more damage is done. The team at our family-owned business has been serving the residents of the Kansas City Metro Area since 1968, and has always focused on customer service and satisfaction.
A-1 Sewer & Septic Service Inc.
5
Chuck arrived within 30 minutes on a Sunday and was extremely professional and curtious. I've been using A-1 annually for 10 years now to clean roots out of my main and the price is always fair and the staff always top notch. Just wanted to say thanks again to Chuck.
A-1 Sewer & Septic Service Inc.
5
Tim was very knowledgeable! I would definitely have him back out. Thanks!
A-1 Sewer & Septic Service Inc.
5
quick service at a fair price. did a very good job. very friendly and helpful
A-1 Sewer & Septic Service Inc.
5
I received your name from a friend who is in the industry. He said you were the best around and very reasonable price wise. I was shocked to find out the price was not only reasonable, but no extra charges for a Sunday afternoon service call. The service rep that came out was polite and worked quick. The experience with you turned a crappy day around for us!
A-1 Sewer & Septic Service Inc.
5
I have used A-1 on several occasions and the service has always been speedy and of high quality. I always appreciate the coupons you have online.
A-1 Sewer & Septic Service Inc.
5
they knew their job well and made sure that I understood what they were doing.They are the ones I will call if we need plumbing work done.
A-1 Sewer & Septic Service Inc.
5
Service was great and fixed the problem for less than I expected. The technician was courteous, professional and did a great job identifying and solving the problem.
A-1 Sewer & Septic Service Inc.
5
I have used A-1 in the past and same as my current service call the phone was promptly answered, the technician arrived in the stated time frame. The necessary work was done to my satisfaction as well the price was below or within the price limits of other providers in my area. My last plumber Jake was extremely courteous. I will call A-1 in the future.
A-1 Sewer & Septic Service Inc.
5
Prompt and quick service always satisfied with the service
A-1 Sewer & Septic Service Inc.
5
I would recommend A-1 to my friends and will use their services again if needed. The technician was prompt (within 30 minutes of my call); he was courteous and knowledgeable. Because of my home's age, he was presented with a difficult situation, but he solved the problem and made sure everything was good when he left. I have never used a plumbing service before and was afraid of what it would cost, but I was pleasantly surprised at the reasonable cost.
A-1 Sewer & Septic Service Inc.
5
The person who came was very good. He did a good job and explained it to me and what I might do to see that it does not happen again. Very satisfied with it all.
A-1 Sewer & Septic Service Inc.
5
On time and very professional
A-1 Sewer & Septic Service Inc.
5
Mitch was great. Stayed with the problem and got Me taken care of. If possible would like to him on Any future calls
A-1 Sewer & Septic Service Inc.
5
Always excellent, prompt service at a fair price. I have used A-1 Sewer & Septic exclusively for the past 12 years.
A-1 Sewer & Septic Service Inc.
5
The gentleman was very courteous and saying who he was .and I explain everything to him and he understood everything I said and got the problem fix .i appreciate s job will done
A-1 Sewer & Septic Service Inc.
5
We are expecting to perform some significant plumbing improvements over the next few months. We contacted A-1 due to a referral from an area plumber. Paul came to our house, was very clean and professional, and did a thorough job explaining our circumstances as he did a very detailed video of our waste sewage line. He also promised that A-1 would prepare options for us as we address our needs.
A-1 Sewer & Septic Service Inc.
5
My experience with A-1 was very good. The service man got to my house exactly on time. He was friendly and professional. Gene explained what needed to be done and quoted me a price before he started. He was clean and neat while he worked and the price was exactly what he quoted. It is nice to know there are still companies like this.
A-1 Sewer & Septic Service Inc.
5
I am happy happy happy. It's never fun to have to call the plumber, especially when the work that's required is going to be expensive and you're in a crisis.. A-1 sent someone out almost immediately when I encountered a backup on a Sunday. Their very nice service person worked for hours trying to solve my issue. Regrettably, more drilling was required but the guys came out the next day as soon as I called. The issue required one more endeavor before success, but the guys communicated the progress with me so I knew what to expect. The service people were professional, responsive, thorough, smart, and very courteous about my time and the cleanliness of my home. I still have another service to order from them to assure better access to my main line in the future and I have no reservations about calling these folks back. Their price was so much more fair than it could have been had I called one of the crooked plumbers I used in the past. Thanks millions for a job well done.
A-1 Sewer & Septic Service Inc.
5
Todd was very professional and knowledgeable. He arrived on time, diagnosed my problem quickly and did a great job at a very reasonable price. Would highly recommend your company and will definitely call again when needed.
A-1 Sewer & Septic Service Inc.
5
This is the second time Chuck has been the service technician to come to our house he is very professional and friendly. You can definitely tell he knows what he is doing. Thank you for awesome customer service and a job well done.
A-1 Sewer & Septic Service Inc.
5
Good! Plumber was very nice & friendly. Appreciate the $15 discount. Thank you!
A-1 Sewer & Septic Service Inc.
5
Fantastic experience! Tony Kelly is a great representative of your company. He explained everything he was doing as he was doing it. Leaky toilets are no fun but Tony had me laughing alot! I will definitely call again if I have another problem. :)
A-1 Sewer & Septic Service Inc.
5
Michael did a great job. He's been here before and was professional and thorough as usual.
A-1 Sewer & Septic Service Inc.
5
A-1 was great!!! They came right out within the hour that I called and fixed the problem right away! I would highly recommend A-1 to anyone with a plumbing issue! Great service!
A-1 Sewer & Septic Service Inc.
5
very good
A-1 Sewer & Septic Service Inc.
5
I've been using A-1 for a couple decades and they are A+ and 5***** every time. Reliable, dependable, friendly and fair. Pricing is always in line and their coupons are never hard to find or use. From the time I call to the time our business is concluded, I'm treated by friendly professionals that are concerned about my needs and are there to help even if my emergency is on the weekend. It is always nice to use a local, family owned business and A-1 has never disappointed me.
A-1 Sewer & Septic Service Inc.
5
We had a main line problem and your technician was thorough and prompt in getting to us, explaining the process and performing the service. Your pricing is more than fair and I will be recommending your company to family and friends. Great Job! Chris and Nicole Olathe, KS
A-1 Sewer & Septic Service Inc.
5
Needed a routine cleaning of an old line at our house, and your plumber came through perfectly. I know I can always count on A-1 to provide great service! I will be scheduling some camera work on the drain/sewer lines at a house I'm remodeling once I get back from my deployment.
A-1 Sewer & Septic Service Inc.
5
The workers were on time, courteous and professional. They gave us options for our repairs to be done. The office kept us informed of changes in our scheduled time in a timely manner. Thank you A-1!!
A-1 Sewer & Septic Service Inc.
5
I use A1 all the time. I have been a customer for years. I trust them completely and have never been disappointed with the services or the technicians. I will always recommend A1 to anyone needing plumbing services.
A-1 Sewer & Septic Service Inc.
5
Very quick to respond, cleared the drain with no problems in a few minutes, nice young man who did the work was very personable and helpful. I haven't compared pricing with other companies but I always feel I'm treated fairly. I'll keep coming back.
A-1 Sewer & Septic Service Inc.
5
Dear A-1, The service and knowledge of your plumber were beyond compare. I have had other companies evaluate my pipe issues and they all gave unbelievable quotes for services not needed. Your guy was informative, and without issue or hype solved the problems here. I am so grateful for your honesty and quality of work, that I will only in good faith recommend your company to my family and friends. Thank you so much. Mary J Metz
A-1 Sewer & Septic Service Inc.
5
Wow! A-1 provided excellent service! Called in the morning and had a technician to my house by 1:30PM. Mike, the technician, was very knowledgeable and did fantastic work! He took care of the clogged kitchen sink and had excellent information on frozen pipes and clogged bathroom sinks. I would definitely recommend A-1 and Mike to my friends and family!
A-1 Sewer & Septic Service Inc.
5
Very responsive, arrived on time and good man to work with. Fred worked fast and finished without stopping. Fred double checked everything and his work was excellent and left the place clean.
A-1 Sewer & Septic Service Inc.
5
Fast, good customer service, and fair price. Drain was clean within three and a half hours of calling them.
A-1 Sewer & Septic Service Inc.
5
The response time was excellent, especially for it being on a Sunday morning!!! The technician was very professional and efficient with his work, at a very affordable price.
A-1 Sewer & Septic Service Inc.
5
Tony and Shane both came to replace the part on my hot water heater even though it was on a Saturday. They were, as always, courteous and professional.The quality of work was excellent and the pricing was fair and reasonable. I would not think of using any other company for my plumbing needs because of employees like Tony and Shane.
A-1 Sewer & Septic Service Inc.
5
Charles my service rep was very professional, very good work and he cleaned up after himself. Would recommend this company very highly.
A-1 Sewer & Septic Service Inc.
5
Our main drain was clogged,so we called A-1 ;we had used them before, and they said they could be here in about hours and that they would call before they came. Two hours later they called and said their man was on the way. He arrived , I showed him what the problem was and he then got his machine out of his truck,ran it down the main line and unplugged it. It was full of tree roots.complete satisfaction!
A-1 Sewer & Septic Service Inc.
5
I have used A-1 for about 20 years and recommended them to many of my friends and customers. I recently made the mistake of using another company who advertised a lower price for main line cleanout with a free camera inspection. I got the cleanout accomplished with two trips from that company along with pressure to make as much in $10,000 in repairs to the main line. After about 2 weeks, the line was clogged again. I called A-1, they came out and fixed the line problem with one call. That was 2 months ago with no further problems. The main thing that got cleaned out by the other company was my wallet. I will never use or recommend anyone else again. A-! has my business.
A-1 Sewer & Septic Service Inc.
5
The gentleman who came to my house was very knowledgeable, professional and very nice. He fixed the problem quickly, He explained what the problem was and he also gave me tips on prevention. Thank you!
A-1 Sewer & Septic Service Inc.
5
First, I called for help about 7:45 this morning and was told that you had a 3 or 4 hour backlog but that she would get somebody as soon as possible. A few minutes later she called back and said someone could be there in 30 minutes. 30 minutes later, Mike arrived and unblocked the sink pipe. A very pleasant and efficient young man. I will be more careful with onion skins in the future, but thank you for your service.
A-1 Sewer & Septic Service Inc.
5
Responded quickly, fixed problem efficiently, and advised me about contacting kcmo water services for addl help. You're great! Thanks to Joe Fisk for his referral to you!
A-1 Sewer & Septic Service Inc.
5
Service was fast and professional.
A-1 Sewer & Septic Service Inc.
5
I want to share my Fantastic Service from "A 1 Sewer and Septic". Tech Jake Huggins was successful opening my pipes and clogs, after another Plumber ran a snake and no success, the City Plumbing Crew totally clogging my pipes to backing up in the bathroom when it was just slow draining. Jake Huggins from A 1 came out on the coldest day into evening stuck with it, frozen, I know because I was frozen. He never left until everything was draining and running great! Iwill ALWAYS CALL A 1. THANK YOU, VERY DESERVING OF A FIVE STAR RATING!
A-1 Sewer & Septic Service Inc.
5
My experience was excellent. Mitch was great! I was very comfortable with him in my home and he did such a great job with a huge back up problem. I would recommend your service to anyone.
A-1 Sewer & Septic Service Inc.
5
We had a very stubborn kitchen sink drain clog. It took a little while, but our plumber was patient and finally got our drain opened up. The price was fair in todays market. The only constructive suggestion I would have is to give a little more than just a morning or afternoon appointment with a 30 minute I am coming call. A 2 hour appointment window with the phone call would be better. Overall, we are satisfied with the work.
A-1 Sewer & Septic Service Inc.
5
I were wondering do yall finance
A-1 Sewer & Septic Service Inc.
5
Chuck arrived shortly after we were told he was on his way. He was friendly, our dogs really liked him. He figured out our problem immediately and fixed our clog, all the while being knowledgeable, informative and nice. We will definitely call you again. Thank you
A-1 Sewer & Septic Service Inc.
5
Had a septic tank cleaned on Monday 12/26. Customer service was satisfactory and the service technician (Brandon) was very professional.

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