Reviews of A-1 Sewer & Septic Service Inc. in Kansas City, KS
4.8
Categories:
Plumber, Sewer, Septic
Contact Information:
Business Description:
At A-1 Sewer & Septic Service Inc., we have a reputation for fast, friendly and efficient plumbing services at a reasonable cost. We are ready to help you solve your problem before more damage is done. The team at our family-owned business has been serving the residents of the Kansas City Metro Area since 1968, and has always focused on customer service and satisfaction.
Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.
A-1 Sewer & Septic Service Inc.

Lisa Brown
February 6, 2017
I use A1 all the time. I have been a customer for years. I trust them completely and have never been disappointed with the services or the technicians. I will always recommend A1 to anyone needing plumbing services.
A-1 Sewer & Septic Service Inc.

Gary DeRigne
February 6, 2017
Very quick to respond, cleared the drain with no problems in a few minutes, nice young man who did the work was very personable and helpful. I haven't compared pricing with other companies but I always feel I'm treated fairly. I'll keep coming back.
A-1 Sewer & Septic Service Inc.

Mary Metz
January 29, 2017
Dear A-1,
The service and knowledge of your plumber were beyond compare. I have had other companies evaluate my pipe issues and they all gave unbelievable quotes for services not needed. Your guy was informative, and without issue or hype solved the problems here. I am so grateful for your honesty and quality of work, that I will only in good faith recommend your company to my family and friends.
Thank you so much.
Mary J Metz
A-1 Sewer & Septic Service Inc.

Heather Anderson
January 30, 2017
Wow! A-1 provided excellent service! Called in the morning and had a technician to my house by 1:30PM. Mike, the technician, was very knowledgeable and did fantastic work! He took care of the clogged kitchen sink and had excellent information on frozen pipes and clogged bathroom sinks. I would definitely recommend A-1 and Mike to my friends and family!
A-1 Sewer & Septic Service Inc.

Paul Eyler
January 26, 2017
Very responsive, arrived on time and good man to work with. Fred worked fast and finished without stopping. Fred double checked everything and his work was excellent and left the place clean.
A-1 Sewer & Septic Service Inc.

Steve S.
January 27, 2017
Fast, good customer service, and fair price. Drain was clean within three and a half hours of calling them.
A-1 Sewer & Septic Service Inc.

Brandon Griffith
January 22, 2017
The response time was excellent, especially for it being on a Sunday morning!!! The technician was very professional and efficient with his work, at a very affordable price.
A-1 Sewer & Septic Service Inc.

Norma Murphy
January 22, 2017
Tony and Shane both came to replace the part on my hot water heater even though it was on a Saturday. They were, as always, courteous and professional.The quality of work was excellent and the pricing was fair and reasonable. I would not think of using any other company for my plumbing needs because of employees like Tony and Shane.
A-1 Sewer & Septic Service Inc.

John Penland
January 17, 2017
Charles my service rep was very professional, very good work and he cleaned up after himself. Would recommend this company very highly.
A-1 Sewer & Septic Service Inc.

Harold Jordan
January 17, 2017
Our main drain was clogged,so we called A-1 ;we had used them before, and they said they could be here in about hours and that they would call before they came. Two hours later they called and said their man was on the way. He arrived , I showed him what the problem was and he then got his machine out of his truck,ran it down the main line and unplugged it. It was full of tree roots.complete satisfaction!
A-1 Sewer & Septic Service Inc.

S. Moore
February 22, 2017
I have used A-1 for about 20 years and recommended them to many of my friends and customers. I recently made the mistake of using another company who advertised a lower price for main line cleanout with a free camera inspection. I got the cleanout accomplished with two trips from that company along with pressure to make as much in $10,000 in repairs to the main line.
After about 2 weeks, the line was clogged again. I called A-1, they came out and fixed the line problem with one call. That was 2 months ago with no further problems. The main thing that got cleaned out by the other company was my wallet. I will never use or recommend anyone else again. A-! has my business.
A-1 Sewer & Septic Service Inc.

Marina Vildoso
January 21, 2017
The gentleman who came to my house was very knowledgeable, professional and very nice. He fixed the problem quickly, He explained what the problem was and he also gave me tips on prevention. Thank you!
A-1 Sewer & Septic Service Inc.

Mike Roberts
January 17, 2017
First, I called for help about 7:45 this morning and was told that you had a 3 or 4 hour backlog but that she would get somebody as soon as possible. A few minutes later she called back and said someone could be there in 30 minutes.
30 minutes later, Mike arrived and unblocked the sink pipe. A very pleasant and efficient young man. I will be more careful with onion skins in the future, but thank you for your service.
A-1 Sewer & Septic Service Inc.

Cathy Bartholome
January 14, 2017
Responded quickly, fixed problem efficiently, and advised me about contacting kcmo water services for addl help. You're great! Thanks to Joe Fisk for his referral to you!
A-1 Sewer & Septic Service Inc.

Stephanie Williams
January 14, 2017
Service was fast and professional.
A-1 Sewer & Septic Service Inc.

Laura Lust
February 10, 2017
I want to share my Fantastic Service from "A 1 Sewer and Septic". Tech Jake Huggins was successful opening my pipes and clogs, after another Plumber ran a snake and no success, the City Plumbing Crew totally clogging my pipes to backing up in the bathroom when it was just slow draining. Jake Huggins from A 1 came out on the coldest day into evening stuck with it, frozen, I know because I was frozen. He never left until everything was draining and running great! Iwill ALWAYS CALL A 1. THANK YOU, VERY DESERVING OF A FIVE STAR RATING!
A-1 Sewer & Septic Service Inc.

Gloria Klug
January 11, 2017
My experience was excellent. Mitch was great! I was very comfortable with him in my home and he did such a great job with a huge back up problem. I would recommend your service to anyone.
A-1 Sewer & Septic Service Inc.

Joan Seitz
January 11, 2017
We had a very stubborn kitchen sink drain clog. It took a little while, but our plumber was patient and finally got our drain opened up. The price was fair in todays market. The only constructive suggestion I would have is to give a little more than just a morning or afternoon appointment with a 30 minute I am coming call. A 2 hour appointment window with the phone call would be better. Overall, we are satisfied with the work.
A-1 Sewer & Septic Service Inc.

Dorothy Bailey
January 10, 2017
I were wondering do yall finance
A-1 Sewer & Septic Service Inc.

Margie Greenlee
January 10, 2017
Chuck arrived shortly after we were told he was on his way. He was friendly, our dogs really liked him. He figured out our problem immediately and fixed our clog, all the while being knowledgeable, informative and nice. We will definitely call you again. Thank you
A-1 Sewer & Septic Service Inc.

Andrew Dailey
December 27, 2016
Had a septic tank cleaned on Monday 12/26. Customer service was satisfactory and the service technician (Brandon) was very professional.
A-1 Sewer & Septic Service Inc.

Julie Ibarra
January 5, 2017
A-1 service was great. All work was done courteously and in a timely manner (even though it was a holiday weekend). All costs were made known to me up front and I was updated when any other problems were found. Every person I dealt with was professional and pleasant.
A-1 Sewer & Septic Service Inc.

James Hoffman
December 26, 2016
Chuck was friedly, professional, and good at his job. We've used your company a few times in the past and have always been pleased with your people and you service.
A-1 Sewer & Septic Service Inc.

John Rebholz
December 23, 2016
Fast efficient friendly.
A-1 Sewer & Septic Service Inc.

Susan Nigro
December 25, 2016
The staff was supportive from the woman who answered the phone to the gentlemen who came to do the work. I would highly recommend A-1.
A-1 Sewer & Septic Service Inc.

Tommy Yocum
December 23, 2016
I contacted A-1 via email to have a new kitchen faucet installed. The response was very speedy. I liked setting my own appointment (day and time). The service tech was very polite and friendly. He explained and showed me the parts he replaced and why. I had a small leak in shutoff valves. I thought the cost of the work was fair. I will call A-1 again if need arises.
A-1 Sewer & Septic Service Inc.

Lee Holmes
December 24, 2016
Tony went above and beyond to get us the our new water tank installed, Gave us all the options and did a great job with the limited space!
he was informative and let us know what he was doing and how it was going. Very professional and nice!
A-1 Sewer & Septic Service Inc.

Tim T.
December 23, 2016
We recently used A-1 Plumbing to clear out a drain line and replace some old plumbing, and they did a great job. Did not have to wait long, and the techs were friendly and skilled at their work. The prices were good, a bit lower than what we've paid other companies for the same service. Will always use them in the future.
A-1 Sewer & Septic Service Inc.

Julie W.
December 13, 2016
I was satisfied with the work completed. The technician was competent and friendly.
A-1 Sewer & Septic Service Inc.

Annie Noland
December 12, 2016
Gene was great -- he addressed all of our concerns and did so with a positive attitude and efficiency! Pricing for his services was very reasonable. Thank you!
A-1 Sewer & Septic Service Inc.

Patrick M.
December 21, 2016
Over the last few years, we've had A-1 replace two faucets and put in all new plumbing in a bathtub/shower. The work is always excellent. They're on time, work fast and clean, and all of their craftsmen have just been really nice folks. And the price is always great. I highly recommend A-1.
A-1 Sewer & Septic Service Inc.

Debbie Neal
December 27, 2016
We were very pleased with A-1 and will use again. The plumber was right on time, courteous, and wasted no time getting to work. He put a towel down to keep the floor clean which I appreciated. Pricing was very reasonable.
A-1 Sewer & Septic Service Inc.

Chris Stansberry
December 3, 2016
Couldn't ask for better service. Can immediately when I called. Fixed everything I indicated and the price was right. The fellow who came was a very nice person.
A-1 Sewer & Septic Service Inc.

Lonnie Kinnamon
November 30, 2016
Great service, great work, no mess,& reasonable pricing
A-1 Sewer & Septic Service Inc.

Jo Ann
November 29, 2016
I was so happy with your fast response, the Tech Jake was a pleasure to have in our home, and did a great job.
The pricing to run the main line was less than we paid another major company to only clean our kitchen sink!! Hope we don't need you any time soon, but will always recommend your company.
Thanks,
A-1 Sewer & Septic Service Inc.

Joe Davis
November 30, 2016
Plumber showed up on time, completed the job with friendly service. We have only had great service with you guys! Keep up the quality work A-1!
A-1 Sewer & Septic Service Inc.

Gini Cisneros
November 27, 2016
We are very pleased with the quality and great service we received. They came out quickly and took care of the problem. Would uses your service and recommend.
A-1 Sewer & Septic Service Inc.

Richard Tirrell
November 26, 2016
Very quick and knowledgeable. Explained everthing and was very courteous. Best in town.
A-1 Sewer & Septic Service Inc.

Sharon Mynatt
November 28, 2016
I have made A-1 my go-to plumber. They do awesome work and are very friendly. They keep it real with the pricing and do not overcharge. Highly recommend A-1 Sewer & Septic Service.
A-1 Sewer & Septic Service Inc.

Kathy Hartigan
November 23, 2016
Thank you so much for your prompt, professional service this morning! Well done!
A-1 Sewer & Septic Service Inc.

Edward Rinehart
November 18, 2016
I can always count on A-1.
This is the 4 time in 10 years I've had to have the main drain cleared
Of tree roots.
Thank you
Edward Rinehart
A-1 Sewer & Septic Service Inc.

Another happy customer in Olathe
November 23, 2016
Excellent response time and communication throughout. Your technician Cody was extremely courteous and efficient. Thanks A-1 for offering both fast and dependable service!
A-1 Sewer & Septic Service Inc.

Debbie Taylor
November 14, 2016
Totally satisfied. I was pleasantly surprised when I called Sunday afternoon and the phone was answered by a person and not a recording then to be told that serviceman could come today and there isn't an extra for Sunday service. The serviceman Chuck was polite courteous and very professional. He did a great job and made sure he checked our line completely. Thank you, great great customer service from beginning of the phone call until Chuck drove away.
A-1 Sewer & Septic Service Inc.

John Fuentez
November 12, 2016
Service was done in a very professional manner. Chris knew exactly where to dig and dug exactly over the access cover. I was amazed.
Chris made me aware that to keep from having to dig up the access cover the next time I have the tank pumped I could add a riser to make it easier. He explained the process to add the riser so I figured it woul be a good investment.
I decided to have it installed.
Aaron arrived with the riser, installed it and left a the area very neat and tidy.
I am very pleased with A1-Septic. I will always use A1-Septic
John Fuentez
A-1 Sewer & Septic Service Inc.

Mindy Owens
November 11, 2016
Been using you for years. Tim is always accommodating and does good work to help prevent roots from getting into our line. We will call again next year!
A-1 Sewer & Septic Service Inc.

Donna Pennington
November 8, 2016
We had a blocked drain in the basement and was referred to A1. Chuck, the technician, came right out and was so stinking sweet! We even have the same birthday. He had the drain unblocked in 15 minutes...max! I will definitely use A1 again and will also refer them to friends and family. Thank you A1 and Chuck!
A-1 Sewer & Septic Service Inc.

Richard Sandbloom
November 12, 2016
Fast, Friendly and ahead of schedule. Not to mention fair price. We appreciate your desire for feedback. Thank you. Richard
A-1 Sewer & Septic Service Inc.

Harold West
November 8, 2016
Technician did a great job was on time and did a great cleanup.We were very pleased.
A-1 Sewer & Septic Service Inc.

Christina Young
November 6, 2016
I needed help with a backed up drain. I called A-1 and they responded immediately. The repair man , Jake was extremely kind, courteous and took action to unclog the line and have everything working in short order.
I highly recommend A-1 everyone as they were quick, reliable and very fairly priced.
Thank you
A-1 Sewer & Septic Service Inc.

Fern Tallmadge
November 6, 2016
It was a Saturday. The wait for service was short. The technician was friendly and efficient.