Reviews of Dickerson Nieman Realtors in Rockford, IL

Chris Oysti recently helped me to sell my Mother's home in Belvidere, IL. I needed an agent who knows the local market and could work with my being located nearly 1000 miles away in Dallas, TX. Chris filled the bill in every way. Chris and I initially met face to face and did a walk-through of my Mom's house. We discussed its need for updating and the pricing concessions likely to attract a buyer. Chris quickly gained my confidence with her observations of the house and apparent knowledge of the local market. I explained my desire to sell the house "as-is" to permit a buyer to have updates implemented as suits their tastes and preferences. I accepted her recommendations and we agreed to work together. Very shortly after our meeting I received the listing agreement and information on comparable properties in the vicinity recently sold, under contract or listed for sale. I had also done research online to ascertain the market value of my Mom's home, and compared my findings with the comparables Chris provided. Chris recommended a listing price based on her research, market knowledge and condition of the house. We discussed the initial listing price and I decided on a listing price 3% higher than her recommendation. This proved not to be the best decision on my part. After about a month on the market, with limited interest from buyers, and no offers, I recanted my pricing decision and lowered the price to that recommended by Chris. I did accept Chris' recommendation to offer a home warranty to the buyer. Besides providing comparable property values, Chris also explained all likely steps which would be encountered through the sales process and once an offer was tendered. Since the house had a well and septic system, Chris also explained the testing required at the time of sale, as well as other aspects, such as testing for the presence of radon. This was very helpful to me, as I was not familiar with local practices, nor with disclosure requirements. We had to delay the listing of the property to provide my siblings and me adequate to inventory the contents, divide them among the eight of us, and move items to various destinations. Unwanted items were given to charities to finally empty the house for sale. Once the listing was activated, I began to receive text message alerts of scheduled showings. Chris provided regular communications of any feedback received from showings. Since I was far away, Chris regularly went to the house to check for any issues. We had regular text message and phone discussions throughout the sale process. Chris always responded promptly to my messages. At no time did I feel uninformed. Chris frequently offered to go to the house to admit service personnel and to deal with other matters which arose, such as obtaining a required carbon monoxide detector. Being far away, I could not easily deal with any issues which arose. I greatly appreciated her offers to handle matters requiring physical presence. Chris provided excellent suggestions and advice when I was evaluating the buyer's offer, and through a few iterations of counter-offers, before agreement was reached. When terms were agreed with the buyer, an inspection of the house and its systems was performed. Issues were identified with the septic system and the presence of radon. Once again, Chris provided very helpful recommendations of reliable service providers to address these issues. Chris also kept all parties involved in the sale informed, as the issues were being addressed. She is very contentious and above board. At the outset, Chris had told me I would probably not need to be present at the closing. The closing occurred on the date originally planned, while I remained in Dallas. In summary, I was very pleased to have engaged Chris in the effort to sell my Mom's house. Chris was always thoroughly professional and frequently offered to deal with matters I thought beyond what I could reasonably request of her. I strongly recommend Chris to anyone buying or selling property in the Rockford/Belvidere area. She is a dedicated professional who knows the market and how best to represent the interests of her clients. Donald Haig December 2, 2018

I had a bad experience with another realtor through another agency. Susan Heggemeier was wonderful!. She went above and beyond in helping me with every little detail of my move! I ended up purchasing the very first condo she showed me and even the treasurer of my condo association exclaimed how ver thorough she is and how he admired Susan. After helping me plan every detail of the move and the closing was over she reminded me to make the phone calls necessary to keep the utilities on. Since I wasn’t familiar with Loves Park at all she even drove me to all the utility companies and waited patiently in her car as I filled out forms for garbage removal, water, electricity. She patiently emailed me the phone numbers and directions to the place where I pay my real estate taxes. Since Susan has lived in Rockford all her life she really knows the area well and she has many years of experience as a realtor. It was her goal to keep both buyer and seller happy so she did much negotiating. Susan is also very knowledgeable home construction since her son does construction and could advise if any potential problems. I cannot say enough about her! Thank you Susan for all that you do for me and for others!!! Jean Rathke

Easy to talk to and she listens to you

We love Chris Oysti! There was no question she didn’t have the answer to. Her responsiveness to us was in a very short amount of time, even after hours. We never got the impression from Chris that any question was stupid. She always gave us a heads up on what to expect each step of the way. She is a very personable lady, which makes her very easy to work with. We will DEFINITELY be referring Chris to our friends..

Alaina was awesome to work with. We were first time home buyers and she made the experience so effortless! She was always available to answer our questions and was very patient with us. We would recommend Alaina to anyone looking for a home!

Jayne Raegan is amazing. She had the utmost patience working with us for over 3 years off and on. Once we found the home of our dreams she was extremely attentive to all the details making the process pain free. She is very confident and very knowledgeable. In additioon, she sold our home with the first showing for full asking price!

They made everything so easy for us and answered all of our questions right away. They were always available when we needed them. They were very knowledgeable and kept us well informed.

I worked with Becky on the sale of our first home. She was professional, and personable. She shared great information on helping us select an appropriate price range, and helped us secure two offers on the first day. Becky is a true professional and was quick to respond to all of my questions.

I’ve sold over 14 properties in the past, many of which we used Diane Slonaker as our realtor (who is now retired). We loved her but I think John and Cheryl are now at the top of my list!

Trustworthy...Dependable...Kept me informed every through the whole process of selling my home.

Home buying and selling is stressful. January was there every step of the way, and always went out of her way to answer any questions we had. She was always three steps ahead, and anticipated everything needed for a successful sale. We will definitely seek out January when it’s time to buy our home. We couldn’t recommend anyone more!

January was an amazing asset to our home search. She listened to us and helped us every step of the way. On closing day she went above and beyond to make sure closing happened for us and we cannot thank her enough for this! Thank you January, you are a rockstar!

Brittany Schultz was astounding throughout the entire selling process. She was incredibly knowledgeable regarding the market and all the ins-and-outs of the local market. She is very quick to respond and very detailed in her work. Home buying and selling can be a stressful process, but she demonstrated nothing but patience and took all the time needed to answer questions as they arose. As a result of all these qualities, my home sold in 2 days! I can not give a higher recommendation and you will not regret the decision to work with Brittany.

I am so glad that we found Kathleen Kline! She was so knowledgeable and helpful. After we first met with her, we knew she was going to handle everything accurately and professionally, and she did not disappoint! She was spot on with how to handle the sale of our house. We were fortunate to have sold our house very quickly (w/ in the first 24 hours of listing - with a full price offer!!) I cannot recommend anyone more so than I can Kathleen.

Kathleen did an exceptional job of helping us prepare our home for selling and finding the perfect buyers for it. She connected us with several maintenance and service related people that helped get our home ready to be put on the market. All of these contacts were excellent. Our home went on the market on Friday, Kathleen showed it to one of her clients on Saturday, and we had an acceptable offer on Sunday! She was always readily available for questions and concerns, and she always kept us in the loop as to what was happening with the purchase of our new home and the sale of our other home. My husband and I highly recommend Kathleen as a realtor that knows the Rockford area market and will get your home sold.

We were more than pleased working with Lyrah who was beyond knowledgeable and very detail-oriented along with a professional, warm and caring personality. Lyrah did not hesitate to answer any of our questions as well as answer ones we weren't even aware of!We highly recommend Lyrah

Bob was always making sure we understood the process for selling the house and was in contact with us throughout the selling experience. We never had to worry about anything and would highly recommend him!

Becky was fantastic. She was extremely helpful in guiding us through the whole process of finding a new home. Her experience and insights were invaluable in very quickly selling our existing home and in negotiating a great deal for our new one. I would recommend her to everyone.

Mr. Grezlak was very thorough about every detail all the way through closing.

We are so pleased that our agent, Becky Thalhofer, was recommended to us by a relative. The whole process went extremely well because Becky keep us informed and answered any questions we had in a timely matter. What could have been a stressful experience turned out to be a very pleasant experience because of Becky's expertise in real estate. We would definitely recommend Becky to others

Becky held our hands and walked us through the whole process.

Dealing with Becky enabled Janne and I to purchase the house of our dreams. It was pleasurable dealing with someone who returned phone calls and emails promptly. Her negotiation skills greatly facilitated the purchase of our house. We were impressed with her attention to details and enabled us to meet milestones/deadlines in the real estate transaction process in a prompt and timely manner. Becky is a professional individual and took a genuine interest in making sure we were comfortable and confident throughout the acquisition of our home. What more can we say, we felt good in dealing with Becky and made us feel more like friends than customers. She's #1 as far as realtors go!!

Neva is awesome. She clearly knows her business which is reassuring when there are so many entities wanting their piece of the pie when it comes to closing. She goes the extra mile. I feel like she is more of a friend than a business associate. She understands my concerns and wishes. I have already told a number of my friends and associates what a professional, competent, knowledgeable, thorough agent she is.

Jayne Ragan, our agent, is the best! Jayne went above and beyond her duties in finding us a condo. Rain, sleet, and snow, she was always on time and always smiling. Every question and concern was dealt with immediately and she walked us through each step of the process. Jayne is a true professional, knows the business and has high standards. We felt assured she had our best interest at heart. Her integrity is without question. Thank you Jayne for all your hard work. Sincerely, Arnie and Kasey Berg