Reviews of Highland Endodontics in Madison, MS

I am quite pleased with my visit to Highland Endodontics. I would recommend them to anyone who is in need of a root canal. Dr. Ratcliff was professional and friendly. He reviewed the image of my tooth and described the procedure and why he agreed with my excellent general dentist, Dr. Reece Myers, that it was necessary. Before starting, he checked the sensitivity of the procedure area. I still had some sensation, so he pumped a bit more numbing elixir into the area. Once it was completely numb, he started. During the procedure, he constantly explained what he was doing and asked me several times if I was experiencing any discomfort. His voice and demeanor were both calming and reassuring. He and his assistant (To whom I apologize for forgetting her name!) explained the post-op procedure in detail and asked if I had any questions. The support staff were friendly and professional. The office has a wonderful view of the outside. Bright and open. Calming animal videos play while you wait for the procedure to start. This is a first-class operation. Today, I am two days post-procedure. I have not needed a single Ibuprofen. I would highly recommend Dr. David Ratcliff and Highland Endodontics to anyone who is in need of a root canal. Of course, I hope to never have the need to see them again, but, if I do, I will do so with no apprehension. Mucho Kudos to all of you!!

I was please with my care I had during my visit. Friendly staff I was taken care of in a timely

A nice and professional experience overall with everyone I met. My first root canal and actually was not nearly as bad of an experience as people have told me it was in past years. Dr. White and his assistant were absolutely fantastic.

The quality of care was outstanding and the level of experience of the staff was very good. Customer service was evident from my arrival to the departure from the facility.

This was my first time at Highland Endodontics. From the moment I entered the building until the time I left, I was greeted with a smile by everyone whom I came in contact with. Catherine, who checked me in was so friendly and nice and made me feel very welcome. Jessica , who assisted Dr. Watts during my root canal, was so wonderful. She acknowledged the fact that I was nervous and she made sure to explain everything to me and made sure I was comfortable at all times. Dr. Watts was amazing!! He is very professional yet super friendly. He did a great job and I never felt any pain. Christy, who checked my insurance and made my appointment was so nice too! Thank you all!! In the future, if I have to have dental work done, I will definitely use Highland Endodontics!!!

Thank you so much for making me feel as comfortable as possible for my last procedure.

Dr. White and his staff were amazing. I was shocked how quick and simple a root canal is...the folks that gave a root canal a bad reputation, obviously did not go to Dr. White. It was quicker than getting my teeth cleaned and painless. Highly recommend!

This is Sally Burnett, Mrs. Williams’ daughter. We left your office around 4:00 pm and she just called me at 7:45 saying that she felt great and couldn’t believe you did that root canal in such a short time. So far she is very pleased. Thank you for your kind handling of her

Professional, fast and friendly service. Dr. Cook was great

I had a wonderful experience here. The staff was friendly and helpful. My doctor took time to explain everything and gave me a great treatment plan. I appreciate the services I received here at Highland Endodontics. Highly recommended!

My experience at Highland Endodontics with Dr. Derek White and his staff was well worth the drive. The staff was professional and friendly. Dr. Derek was on top of the procedure I needed and took my feelings and concerns seriously. I never felt threatened or any pain and look forward to his work if ever needed again.

I was apprehensive about the root canal. The procedure was as "patient friendly" as it could be. No discomfort. Dr. White and his staff were excellent. If you need a root canal, this is the place to go.

The staff at Highland Endodontics were great yesterday. They took me right in and did a great job on making me feel at home. DR Cook and Haleigh performed the procedure in no time and pain free. Thank y'all for taking care of my root canal on such short notice. I would highly recommend them.

The staff was friendly! I was nervous but had ABSOLUTELY NO PAIN @ ALL !! Even after my procedure I did not have pain. Best dentist ever !!

On time, efficient, effective

Excellent care, professionalism displayed with compassion! Did not encounter any issues during the visit.

Friendly and very nice!!

It was great!!

I really fear dental work but coming to your office was the best experience. Everyone was so friendly and very compassionate. Dr White was very gentle and made me feel relaxed. Root canals are never fun but I would never go anywhere else except to him.

After a tooth broke off, my dentist sent me to Doctor Olivia Cook for a root canal procedure with a stem. I was seen the very same day and my procedure was painless. As she worked, Dr. Cook would describe each part of the procedure, informing me as she worked what was being done and why. She was gentle and very professional. If I have the need for her services again, I will gladly sit again in her chair.

Very professional. Everyone did good.

Very comfortable during procedure. Staff was friendly, knowledgeable, and efficient. Great job. Tooth not hurting anymore. Thank You!

It was an amazing experience. I was warmly greeted. Taken care of quickly & professionally. Each process was totally explained as we went. I was comfortable & experienced no pain with the procedure itself. Of course these as some discomfort with the numbing process but that was to be expected since my root canal was on an upper tooth. I recovered in the time I was told would be expected.

So this was my first root canal and I was dreading it because it sounds like a painful procedure. My husband who has been to Dr. Cook in the past assured me that I would not feel any pain and he was right. I'm usually very tense during dental procedures but I was able to completely relax. They use advanced equipment that I've never seen before and little devices that are made to help you be comfortable. Like the rubber mouth piece that holds your mouth open so you don't have to strain the whole time keeping your mouth wide open is just one example. You can tell they have your best interest at heart. Every staff member seem dedicated to providing excellent medical care and they worked together like clockwork so it didn't seem to take any longer than having a cavity filled. They take time to show you your tooth xrays and explain the procedure. I was very happy with the whole experience and highly recommend Dr. Cook and her staff to anyone needing a root canal.