Reviews of Our Urgent Care Admin in Wentzville, MO

Never Going Back. First time I was really happy with the care. However... Not so impressed any longer. Originally sought care at the Washington, MO location because they told me they are NOT affiliated with MERCY only to find out that they are Using Mercy Doctors!! My daughter is not well and I feel didnt get adequate care and now have to get another opinion! And unfortunately the treating physician yesterday Dr. Ratcliff had Terrible Bedside Manner! Made my daughter feel Very Uncomfortable and myself as well when he wanted to listen to her lungs.. did not tell us before sticking hand up back of shirt until he was already under it. She’s 15, not an infant. Then snapped at me when I asked a question during his examination of her. This physician seemed to be in denial of our chief complaints of her symptoms and therefore really gave us no real help and was so unprofessional, in my opinion and my daughters. Very frustrated with the whole visit and will Not Recommend to anyone who has Flank Pain/lack of urination or severe sinus infection or even a simple ingrown toenail or Any other health issue so long as they have that doctor there!

The quality of care was great. Its very convenient. The staff were friendly,they get you in and out really fast.

There wasnt a long wait. Everyone was friendly. And in and out is always great.

Winderful. Doctor saw my daughter in Monday. Then again on Friday. He referred us to children's hospital bc he had done all he could. Children's will not be getting a good review from me!

It was close by, quick and everyone was friendly and helpful

Yesterday was my first visit to your facility. I have never been treated with such kindness and respect! I was in and out so quickly I was amazed! Your whole staff is awesome! I will definitely recommend you in the future!

Excellent experience. Staff was friendly and efficient. The doctor took the time to discuss my situation and even provided a printout with information. I appreciate your availability on Saturday when my doctor's office was closed.

DOT pre-employment drug screen done quickly and efficiently, thank you.

great

Fast, convenient and helped with any questions I had

Excellent place to seek medical care. Every one was exact and this was a pleasant visit even though I was sick. I would recommend Our Urgent Care to everyone. Thanks for your help.

Walking into Our Urgent Care was difficult as I was suffering from what would soon to be identified as the Flu. This was the most convenient option because I was dizzy and parking was not a problem. This wasn't the normal flu I honestly thought it was something much more severe. I walked in and Tracy took amazing care by giving me immediate attention at check in as she could see the stress in my eyes. She even managed to make me smile which was the beginning of my recovery. Then I encountered Sam and Vince who as a team gave me reassurance that I would be fine. They were extremely thorough with their approach. Then Dr. Elizabeth walked in. She listened and had an answer to health issues I had been questioning mouths prior. Dr. Elizabeth didn't rush the exam instead she was patient and treated me as if she was my family Doctor making sure before I left the office I was feeling better and I understood my treatment. Days later I am back to my 101% self which is amazing because I start a new career tomorrow. Thank you Our Urgent Care, you guys are nothing short of amazing!!

Your staff were very professional, caring and friendly.They were thorough and efficient despite having a constant stream of patients. It was a pleasant experience despite feeling so ill. I am feeling so much better today due to their excellent diagnosis and treatment. Thank you!

Excellent care, quick service, very professional. I feel terrible and they made me feel better.

I ony had a short waiting time, and all ladies who took care of me were very professional and friendlly. I would definitely go back to Urgent Care for health reasons. Grace Zykan

The location is very convenient for me. The employees were professional, friendly, and efficient. I was impressed if ever the need arises I would return.

They got me in rather quick. They were professional. Everything was done in-house. They got me in and out and gave me peace of mind in a little over an hour. You can't beat that.

The staff was professional and inviting !!! Service was swift

Thank you for all your help on Saturday. I am feeling much better, very Nice, Friendly and Knowledgeable staff. If I need help again I know where I'm going. Thanks again.

Prompt service and friendly caregivers.

It was quick and they listen to my concerns.

I got in right away and the people are super nice. I am visually impaired and they helped me with everything. Thank you so much for the care you gave me.

My son and I received excellent care from N.P. Johnson as always. She explains the procedures and she thoroughly explained medications and why she gave rx for them. We appreciate her wisdom with each visit. My family only go to "Our Urgent Care" because of the friendly staff and the N.P. whom have the knowledge of physicians. N.P. Johnson works very well and comfortably under pressure. Our family have been patients at this urgent care over 10 times. N.P. Johnson has educated us regarding our conditions and medications- which our primary care physicians has never told us. We are so grateful for excellent service at "Our Urgent Care".

A great experience the staff is always polite and professional. The quality of care is outstanding!