Reviews of Better Faster Urgent Care in Southlake, TX

It was a delight to see Ebony back! We have depended on Better Faster Urgent Care for years and have never been disappointed . The staff is always friendly, the PAs always provide us with the time, the answers to our questions, and the advice and care we need. We have never had to wait or wonder if the care we received was what we needed. 5 star plus and our gratitude!

I highly recommend Better Faster Urgent Care. The staff is always friendly and professional. The medical personnel are efficient, knowledgeable, and caring. My medical issues have always been dealt with in a timely fashion and the medications prescribed were effective.

Excellent awesome the Best thank you

My family always has great service at Better Faster Urgent Care in Southlake. The front office staff is friendly and the wait time is usually very reasonable. All the doctors and nurse practitioners we have seen there have been very helpful, knowledgeable and overall great!

I appreciate the fast in and out with the online checkin. The staff is courteous and friendly. The medical treatment is always direct and to the point and thorough.

Excellent service waiting time very minimal loved the Dr and the nurses

Everyone was so helpful, understanding, and professional,the entire time I was there. The x-ray tech even made me laugh despite my condition & I really appreciated that. Dr. Strange was so nice. I greatly appreciate her help and knowledge. Thanks to the receptionist & PA too!!!

Great care well taken care. Love this place.

This is the second time that Ebony has helped me. She is so professional and very relatable. You feel like she listens and communicates clearly with you. Such an asset.

Super nice people! Clean and cozy atmosphere. Excellent care

This is the ideal urgent care! You can book an appt time in advance and pre-register online. The staff is friendly, professional and prompt. There is a high quality of care, and I’ve always received the treatment I needed. Definitely recommend!

From my call to secure an appointment, the ease of completing my paperwork from my phone before arrival, the calm, caring Nurse who did my vitals & initial questions as to why I was there and finally the NP that took care of my exam & treatment plan …. It was a wonderful, caring, compassionate experience. I thanked my daughter for referring them! If I should have future Urgent Care needs, I would make Better Faster Urgent Care my go to for care! I’m sorry I cannot remember the names of those who were there on the evening of 12/20/23, but please know that you were all amazing at a time when I suddenly needed your care!

Great staff from the front desk, nurse, and PA. It was fast and easy to get scheduled!! Thank you!!

I have visited Better faster urgent care three times during the interim of finding a PCP. I have gotten excellent care. The doctors have been very thorough and took their time to understand my illness and provided good treatments. I have recommended them to three of my friends so far. Their facility is very clean and their staff are very friendly. I highly recommend this group.

The front desk staff, along with the nurse and Dr Dennington, were very expeditious in caring for my sick daughter today. Not only were they concerned and experienced, but more importantly, they were genuinely kind and kept us well-informed. We are returning patients and appreciate their support and excellent care!

fast service and very cordial

Fast admission, extremely clean, knowledgeable friendly doctors and staff

This office was exceptional in their care for my concerns, office staff was so kind, & the environment was outstanding!

We always receive high quality healthcare from the sniffles to stitches to broken bones! The staff is friendly and caring. They listen to you attentively and ask appropriate questions. The office is always fresh and clean and their location is easy to find! HIGHLY RECOMMEND!!!

Keith was always attentive when I brought my son in for minor issues. Today I went in to check my ears and the wait was not long at all and Keith addressed my problems.

Melanie went above and beyond to respond to urgent needs, she checked on me several times and communicated quickly between me and the doctors. She showed she cared and hat goes a long way. Dr Strange was amazing treating me and my symptoms. I had to go in there back to back with infection above the eye and she was attentive and personable The individual - I think James- that gave me shots I started to cry and he was compassionate and kind and patient with me. Great staff

Welcome as we walked in door. Very friendly receptionist. PA was very Informative and nice. Dr. Strange was very thorough with explaining what Was going with me. She was very concerned about medication I take before she sent prescription for me. Really liked her very much. My visit was a very good experience.

Fast, friendly, professional. In and out with perfect care.

You have all of the above: quality of care, friendliness of staff, and comfortable environment. I always appreciate that you are so close to my home and that you have such good people and care here.