Reviews of Better Faster Urgent Care in Southlake, TX

Personable and helpful

I had a horrific experience the last time I went to Cell in Southlake therefore I switched and became a patient of your location in Southlake. I have COPD so I’m consistently getting bronchitis and pneumonia and every time that I come in for treatment, I get consistent thorough care. Everybody from Chuck in to the technicians and physicians or PAs are very courteous and have impeccable bedside manners you can rest assure anytime I need care. I will come to your clinic because of this. You are welcome to use that you want as far as posting this, thank you.

All the above...5 star...Better Faster Southlake has served or family well and promoted healing in our bodies these last several years! Thank you to everyone from reception to all the doctors, practioners, MAs and staff!

Front desk staff is great - fast and efficient. Every doctor we’ve seen at this facility has been too notch.

Always have had great results.

easy to get an appointment - very little wait. competent care that addressed the problem. I was on business travel and needed urgent care far away from home. I found it here.

This was my first time in and I was so impressed! Professional, friendly and quick… I greatly appreciate them and will be back

Comfortable enviroment...friendly and professional staff

Fast and effiecient

I find Better Faster Urgent Care staff to always be friendly and caring. I find the front office to be comfortable and clean. I also have confidence in the caregivers I’ve seen on staff. I believe that they ask the right questions and listen to my concerns. They are great about giving me medicine that will alleviate my symptoms and not giving me medicines that I don’t need. I am sorry to say that the physical environment of the exam rooms, always bother me. I don’t say anything while I’m there, thinking that the staff has no control over it. The rooms do not feel welcoming, they feel cold and like no one cares about them (or the patients). Today there was a big cobweb/dust ball on the kickboard of the cabinet. The cabinets have scratches that need a bit of Olde Gold dark wood treatment rubbed on. The baseboards are dirty and probably need a coat of paint, to look good. All of things make the place look unkempt, old and feels dirty. The floors look a little dirty. And the bright blue accent wall makes me feel like I’m in a preschool classroom. The rooms need to be updated to feel cleaner, warmer and more welcoming. If it were my medical business, I would want people to feel positive about those rooms. No dust bunnies that have been there for a long time, maintain the cabinets, paint the baseboards with a fresh coat of white … and, I would paint over that “kids room blue” paint. I would paint all of the walls in a deeper, warmer color like Maroon or Deep Blue. I know that whoever the owner is, may not care.. but I was very concerned about it not feeling clean, the first time I sat in the exam room. I’ve had plenty of time sitting in that room and thinking about what I would do to change it up, and that’s why I’ve expressed it here. I decided a long time ago to continue coming, because I feel good about the staff and the care I get. But the exams rooms need help.

The online check-in process was extremely easy. There is plenty of parking space and the clinic is clean and comfortable. Staff is caring, friendly, competent and efficient. I’ve been there several times and can comfortably say that the great experience has been consistent!

The check in process went very smooth with minimal wait time. The assistant who took our vitals was quick and kind. Evoni was diligent and efficient at checking over my son and screening for any important information to help her diagnosis. I felt that my son was in great hands and feel good, leaving the clinic with the information I need to make sure he feels better.

Friendly, knowledgeable doctor.

It is better, faster, friendliest, efficient!

I was able to get in almost immediately. Your facility was clean and your staff were all welcoming and professional. Your doctor did several tests to determine what was wrong and to ensure she didn’t overlook anything. I would recommend your facility to friends and family.

Everyone is professional and feel the care is the best in the area.

This was the third visit to Better Faster Urgent Care. Each time the people have been great and always willing to go the extra mile to provide the best of care. P.A. Mclnnerney was super thorough and very patient. We are thankful to have such wonderful people nearby.

Thank you as always. I can be seen quickly and with excellent professionalism of care. Pleased to have this neighborhood resource.

Great care friendly staff and very comfortable environment!

I always receive quality care at this facility. Dr Strange is very thorough and I am always happy with her diagnosis and what she prescribes. This is the only urgent care facility I will go to. They get you in on time but you never feel rushed.

1st class health care for serious injury today

I Love this medical establishment, they are respectful caring, quick to assess there patients and very kind and patient in the care of there patients.

Always good. Can get in on Sat or Sunday if needed. Friendly staff. Never have to wait long. Great resource when you need to see a doctor quickly! Friendly staff.

I have been going for years personally and for kids. It is the ONLY healthcare solution that meets needs for minor to intermediate conditions Tmely, cost effective , professional! My biggest fear is others figuring it out or changing it to be like others !