Reviews of Dream Land Pet Memorial Center in Acworth, GA

4.9 1,172 ratings

Categories: 
Pet Cremation, Pet Memorial, Pet Funeral Home
Business Description: 
Dream Land Pet Memorial Center and Cremation Services was started as the first full-service pet crematory and funeral home in Georgia. Our mission is to assist families with the cremation of their pets in a dignified and loving manner.
Dream Land Pet Memorial Center
5
This is the third time we have use Dream Land after our fur babies have passed away. We have always been more than pleased with their service. They have always been extremely responsive, timely, and helpful!
Dream Land Pet Memorial Center
5
They were extremely prompt and professional when I called during this difficult time. They were sympathetic and were at my home in about an hour.
Dream Land Pet Memorial Center
5
As any pet lover knows it is devastating when your four-legged companion passes and you feel like no one understands your pain or loss. However, the staff at Dreamland does. Their kindness and concern started when I made that first phone call that I needed them. They are genuine people. I have used them more than I would have liked to, but nothing ever changes with how professional and caring they are.
Dream Land Pet Memorial Center
5
They treated me with respect and dignity at such a sad time. Very professional and caring.
Dream Land Pet Memorial Center
5
It was terribly sad losing my kitty Sammie. I had no idea who to call for help in having her cremated. When I found Dreamland I was so thankful to speak to Wade who was so compassionate and thoughtful about my loss. I will always miss her but I know she was well taken care of at Dreamland. Thank you so much for your understanding. She now has her new home in her little wooden box with her paw print on top near my side at home. Thank you for picking her up at my home, I could have never gotten her to you in my state of mind at her passing.
Dream Land Pet Memorial Center
5
Most caring people to deal with in the worst time of your life Unfortunately we have had to use them before and every time they have been wonderful
Dream Land Pet Memorial Center
5
Compassionate, wonderful service for my little Laci.
Dream Land Pet Memorial Center
5
It is never an easy decision to let a beloved pet pass. We did not know what our decision would be when we took our kitty Tommy to our veterinarian that day. With empathy & compassion for Tommy & us, together we determined it was time to humanely let Tommy go in peace & with dignity. We used Dream Land's services & are very thankful for your kindness in caring for Tommy. He is now home & resting in peace. His little foot print & snips of his fur are very special keepsakes for which we are grateful & appreciative. Thank you for helping us through our heart wrenching loss.
Dream Land Pet Memorial Center
5
The folks at Dream Land were respectful and very responsive.
Dream Land Pet Memorial Center
5
I was so impressed by how quick the response was despite the early hour. The staff member who came to our home was polite and treated our dog (recently passed) with great respect. Service was polite and professional. 100% satisfied with our experience during a difficult time for us.
Dream Land Pet Memorial Center
5
My experience was amazing. I am beyond grateful for Wade because he took the time to identify my baby Maxie. I chose late to have him individually cremated. I thought it was too late. Wade found him and was professional, empathetic, responsive, patient, and beyond helpful. I am so thankful for the services provided.
Dream Land Pet Memorial Center
5
The gentlemen that called me were very gracious. While I knew what to expect having used your services before, I could feel the empathy from the team members with the loss of each animal. The tone, demeanor, and general helpfulness helped me through this phase of my grieving. I absolutely trust you with my babies, knowing you'll show them the love and respect their little bodies deserve.
Dream Land Pet Memorial Center
5
Dream Land has cremated 5 pets of mine. The first one was my very first pet so I was more than devastated. They came in the middle of the night and were as thoughtful and respectful as I could’ve imagined. They treated my pet with upmost respect and care. My vet was late coming to my house to put my next pet down. They waited very patiently and gave me all the tine I needed to say goodbye. I had just as great an experience with my next 3 pets...... and I am very lucky!
Dream Land Pet Memorial Center
5
Thank you for taking care of my babies at the end of their lives. This is never an easy time so I appreciate the time you take to make sure three were handled with respect.
Dream Land Pet Memorial Center
5
As a funeral director, I take it very serious the service that is provided after the death of a loved family member. Kevin’s team were respectful of our wishes, excellent in their communication and compassionate in their care. The love shown for our precious Bee was a very comforting feeling as we grieve the enormous hole in our hearts left behind by her passing. Thanks for treating her and us with a respect and dignity.
Dream Land Pet Memorial Center
5
Thank you Dream Land staff for your courtesy and professionalism during a traumatic event for our family. Will definitely recommend Dream Land to friends and family.
Dream Land Pet Memorial Center
5
Thank you so much for taking care of Bear. He was our 3rd pet that you have taken care of for us. We would not trust anyone else. Thanks for being so kind and caring. Sincerely, Sharman Carroll
Dream Land Pet Memorial Center
5
Thank You. We pray our Vinny was treated exactly like we hope he was. To you he was zip. To us he was a solid dog. One who did not deserve to be treated badly. Thanks You
Dream Land Pet Memorial Center
5
When I called for information, the gentleman on the phone talked about our "baby," which made me feel like he knew how we felt about losing our 13-year-old kitty. She was a part of the family. Everyone I had contact with was kind and understanding. Thank you!
Dream Land Pet Memorial Center
5
I wasn’t sure what to expect since this was the first time needing these types of services. I can say that the process was seamless and effortless on my part. Having just had to lay my precious Bella to rest, I was (still am) a wreck. Dream Land Pet Memorial was truly a dream to work with. Their attention to detail was above anything I could have expected/anticipated. I didn’t get to interact with staff other than via phone but in the few times speaking with someone, I just got this feeling that Bella was being loved and cared for as if she was their own. That feeling was invaluable throughout the entire process. I can’t thank them enough for giving me such peace of mind that my baby was respected and handled in the most loving and gentle way, even after life. I will forever be grateful.
Dream Land Pet Memorial Center
5
This was truly a time in my life when my heart was broken with the loss of my dear Cherokee. Dream Land was so kind and and handled every detail with efficiency and care. Thank You Dream Land.
Dream Land Pet Memorial Center
5
Jessica was absolutely awesome!!!
Dream Land Pet Memorial Center
5
Greatly appreciate your kind and gentle care in the final arrangements for our little man over a holiday weekend.
Dream Land Pet Memorial Center
5
I felt I did the best I could for my Kitty choosing Dreamland. I know they did the best for here. Isn’t that what really matters.
Dream Land Pet Memorial Center
5
They are awesome, treated me and my pet with respect and dignity. Understood my needs and what I wanted for me and my pet.
Dream Land Pet Memorial Center
5
I have used them for years. They have always been courteous , professional and respectful
Dream Land Pet Memorial Center
5
We greatly appreciate the responsiveness and empathy we received from Dream Land...especially at such an emotional time. I could feel the compassion through the phone and felt that our baby was in great hands. Thank you for your support and quick response. It is much appreciated.
Dream Land Pet Memorial Center
5
We have had to deal with DreamLand Pet Memorial 3 times already this year, due to the loss of my daughter's hamster, my mom's dog and our dog Navi who we just lost on June 13th. Back in December of 2018, we were in contact with Dreamland after the loss of our cat too. We had Navi for 11 years and miss her terribly. Dreamland is so very loving, kind and they know just what to say to help during this very difficult time. You are very special and you make us feel as our babies are special to you. Thank you so much for being there and helping us through this difficult time as we have to say goodbye to our family members. With much love - The Harris Family
Dream Land Pet Memorial Center
5
Dream Land took excellent care of my little dog’s remains. It was such a comfort to know that Winston was handled with respect, cremated separately and to receive both his ashes and mementos like a fur clipping and paw print. Dream Land appreciates the impact of a pet on a person’s life and truly understands the feeling of loss.
Dream Land Pet Memorial Center
5
Dream Land exceeded expectations. They were sensitive, fast, and thoughtful. We received a perfect wooden box, fur clippings, and a beautiful paw print in clay. Thank you very much.
Dream Land Pet Memorial Center
5
The staff has been very comforting and sympathetic, and the transportation service is priceless, especially when grieving and not being able to think straight about the next steps. I would have to say that the whole experience has been seamless and the service amazing, which is helpful during a time of grief. Thank you!
Dream Land Pet Memorial Center
5
They were very compassionate.
Dream Land Pet Memorial Center
5
We brought our 17 year old chihuahua to Dream Land to be cremated as we’ve known the Marcy family for 20+ years. We knew everything would be handled properly and with compassion. Losing your pet is traumatic but Dream Land made the process simple. Thank you Kevin, Wade and staff.
Dream Land Pet Memorial Center
5
The phone message I received initially when our dog, Spencer, was picked up was from someone who sounded very caring & supportive in our time of grief. I would have liked to be informed that the Tree of Life wooden container wasn't available because of the Pandemic so that I didn't have to be surprised at the container when I arrived home and had to call to find out why it wasn't used. The person was very understanding though and said we could get the ashes transferred to one of those containers when they were again available if we so desired. We didn't receive the Rainbow Bridge story that the another reviewer mentioned, but did receive it in a card our neighbors gave us.
Dream Land Pet Memorial Center
5
Thank you for taking care of our dear cat Cleo as she passed away to cat heaven. Everything was handled with care and respect. I very much appreciated the care during this hard time. Thank you again!
Dream Land Pet Memorial Center
5
Making the decision to let Lucy go was very difficult, but the decision to use Dream Land was easy as we had utilized their services 3 years ago. We were able to handle all the arrangements on the phone and online. When Lucy was picked up from the vet's office, we received a phone call that she was in the care of the Dream Land staff and on their way to the crematorium. I feel Lucy was handled with the respect and dignity that a great little dog deserves after 16 years as our beloved pet. Knowing she was in good hands helped tremendously with our grief. Thank you all for your exceptional service!
Dream Land Pet Memorial Center
5
Could not have been better. You responded On a Sunday night and the way my pet was handled was beyond what I could have hoped far. She was back to us quickly and again we were very pleased with the the service.
Dream Land Pet Memorial Center
5
Very professional and compassionate, gentle and caring to our sweet beagle in such a difficult situation. Thank you.
Dream Land Pet Memorial Center
5
We lost our dear cat Casper suddenly, after a brief unexpected illness. East Paulding Animal Hospital offered cremation as an option, and set things in motion with Dream Land. We were contacted the next day and were assured that Casper would be handled individually, and his ashes would be returned to East Paulding Animal Hospital. Every step of the planning process was handled with respect, professionalism, and dignity. They took the time to discuss and answer any questions we had. We ordered extra paw prints, and they graciously included sufficient fur clippings for all of the children. We appreciate Dream Land helping us through this difficult process. Casper was returned to us in a few days, where he has been reunited with his family and his favorite stuffed animals. Thank you Dream Land for providing us with this closure.
Dream Land Pet Memorial Center
5
Everything was excellent and very prompt. Thank you
Dream Land Pet Memorial Center
5
Everything went smooth. People very friendly and professional. Did not know what to expect as never had done this before felt very reassured.
Dream Land Pet Memorial Center
5
As always you are just awesome, caring, and respectful. There simply is no way to "thank you" enough during these stressful times. A big hug coming to Michael for his ability to be the compassionate and calming voice we have appreciated for so many years now.
Dream Land Pet Memorial Center
5
Thank you so much for everything you guys did. You guys were extremely fast with your services. That helped me so much. Thank you a million times over.
Dream Land Pet Memorial Center
5
When I had to let my cat Smudge go after 21 years of the best pet an owner could have, to say I was distraught would be an understatement. Your service made dealing with the aftershock of her passing much easier. Your staff was considerate, professional and incredibly timely. All the personal touches, which I was not expecting as I didn't even read what was included, were very thoughtful and now, greatly appreciated. I would recommend your service to any pet owner that is facing such a sad journey. Thank you being there for Smudge and my family.
Dream Land Pet Memorial Center
5
This company is just the best. They are caring and considerate through the entire process both times we have used them and would definitely use them in the future though I hope not for a while.
Dream Land Pet Memorial Center
5
Many thanks to Dream Land for helping me get through a difficult time. Losing my Liza was hard, but I was so touched by the heartwarming compassion of the Dreamland staff in taking care of my sweet girl. Wade took the time to make sure that I had just the right engraving for Liza's beautiful little urn. The pawprintprint & fur clippings are quite special & will always bring me wonderful memories of my sweet girl. Thank you again, Dreamland, for everything!
Dream Land Pet Memorial Center
5
They delivered my angel back to the vets office for me. In a pretty bag was her beautiful box, foot print, and a little of her fur I can keep forever. So thankful they made the process easy in such a difficult time.
Dream Land Pet Memorial Center
5
I can’t express to you in words how grateful we are for how you cared for Otis. What especially stands out is the caring voice on the other end of the calls we received. We knew Otis was cared for. Thank you!!
Dream Land Pet Memorial Center
5
My little girl is at peaceful rest. The best memories of "Cookie," will always remain with me because of the more than thoughtful care the staff at, "Dreamland," provided preparing her for a restful journey.
Dream Land Pet Memorial Center
5
Your team is the best. So caring during a difficult time. Thank you for making it as good as possible.

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