Reviews of Dream Land Pet Memorial Center in Acworth, GA

4.9 1,133 ratings

Categories: 
Pet Cremation, Pet Memorial, Pet Funeral Home
Business Description: 
Dream Land Pet Memorial Center and Cremation Services was started as the first full-service pet crematory and funeral home in Georgia. Our mission is to assist families with the cremation of their pets in a dignified and loving manner.
Dream Land Pet Memorial Center
5
I was not sure where to turn to when I found my dog passed in his sleep. I was given your info from a friend and I could not be more satisfied with the process. Every step from picking up my dog to receiving his ashes was done with kindness and grace. I plan on using Dream Land again for any future times I have to lose a pet. Thank you!
Dream Land Pet Memorial Center
5
Professional, caring and sincere service. I am a returning customer and would do so again.
Dream Land Pet Memorial Center
5
Very prompt and caring response when my Airedale had to go to sleep. Professionalism throughout the entire process.
Dream Land Pet Memorial Center
5
Our chihuahua Mocha tragically drowned in our pool this Christmas Eve. Needless to say we were hysterical and didn't know what to do. My friend told me about Dreamland several months ago and how wonderful they treated her when her dog passed so I called them. Much to my surprise there was an answering service and I was told someone would call me within 30 minutes (keep in mind this is 9:00 at night on Christmas Eve.) Sure enough, Wesley called me within 30 minutes and arrived at my home 20 minutes after that to pick up our sweet Mocha. Wesley treated her with such respect and care, he put her in a bed with a beautiful Christmas blanket and told us we could call him during the night if we needed to talk. I cannot speak highly enough of Wesley and Dreamland, this was such a tragedy but they made it a little easier to go through. Thank you, Leslie Taylor
Dream Land Pet Memorial Center
5
On Friday morning, December 30, 2016, it was unexpectedly and with profound sadness that the spirit of my beloved cat, Hannah, left the bonds of earth with dignity and grace nestled in my loving arms. Hannah came into our lives and hearts on May 30, 2005. She was a very special girl with a sweet and gentle spirit. The two of us had a unique bond and I will miss her loving presence very much every day. Now Hannah is waiting at the Rainbow Bridge with her sisters, Angel and Socks. I had used Dream Land a year and a half ago and contacted Matt to arrange for a same day cremation. The process was made more bearable with his support and compassion. He showed exceptional empathy, respect, and understanding in attending to the necessary final arrangements. Matt met us at the door and led us to a private room with one of their dignified beds for Hannah, allowing us to spend as much time as we needed with her. He showed us the beautiful rosewood box that would be used for her ashes. Keepsake fur and whisker clippings as well as a ceramic paw print would be provided. Additionally I requested that ink paw prints be obtained for future use in crafting jewelry or other mementos. I would like to express my deepest gratitude to Matt and Dream Land for all their kindness, comfort, and professionalism during this time of loss. I appreciated everything they did and want them to know that they made a big difference during a very difficult time. Love and light to you, my beautiful Hannah, you know how much you are loved!
Dream Land Pet Memorial Center
5
Dreamland made the process so easy. It is an awful thing to lose your fur baby, but I highly recommend the staff at Dreamland. They are very professional and helpful in your time of need.
Dream Land Pet Memorial Center
5
My vet took care of most of the information for me. I only needed to select a package and leave my loved ones in their hands. DreamLand came and picked up my loved one and took great care of her, they also delivered her back to the vet office and called when they were walking her in the office so I could be ready to go in and get her when I had the time and could prepare myself. I am so thankful for them being there in my time of need. Everything worked seamlessly with my vet's office there was nothing else I needed to do.
Dream Land Pet Memorial Center
5
With my previous pets I had always been able to go through my vet for cremation services. This time I had to go outside them and Dream Land was fantastic. They were very kind as we went through the process. I love the wooden urn my bird's ashes are in and all the little things Dream Land did. The claw print, the feathers, and the nice little certificate.I wish my vet's service had done certificates like that for my other pets. Dream Land made a difficult situation easier to handle and now Bird (among his many names) has a nice little memorial at home.
Dream Land Pet Memorial Center
5
Very kind and compassionate during a very difficult time. Service was excellent, and I will definitely use them again when the time comes.
Dream Land Pet Memorial Center
5
Thank you for taking such good care with my Cody. I appreciated the message that you had him safe in your care. The only recommendation I would have is that your certificates be a little smaller (postcard) size would be better in the long-term.
Dream Land Pet Memorial Center
5
It was arranged by my veterinarian for Dream Land to pick up my cat after her passing. several hours later, I got a phone call from Michael, the manager, to let me know that my cat have been pickup and they were taking good care of her. It was very comforting to know she was been taking care of it, and we also got a call to let me know she was ready to come home. they made the experience very nice in a bad time.
Dream Land Pet Memorial Center
5
My experience was very smooth. The man who helped us, Matt, was very compassionate and helped us a lot. We couldn't have asked for a better experience in such a difficult time.
Dream Land Pet Memorial Center
5
I can only say good things about your service. It was professional and could not have been better to help me during my sad time.
Dream Land Pet Memorial Center
5
This is my second experience with Dream Land. My first was in May of this year with the unexpected passing of our beloved Jimmy, only six years old who had a brain tumor. He was a precious, beautiful kitty with a playful and loving personality. Jerry, who recommended us, assured me Dream Land took extra special care of all the pets that were brought to them. That meant more than he knows. Everyone was wonderful and extremely kind. It could not have been a better experience. This time was an expected experience with our twelve year old Matty, who somehow got sick with people cancer. All those immunizations against feline cancer-leukemia and he ends up with people cancer. We were devastated. And, the labs showed it was so advanced no treatment was offered. So this beautiful gray half Maine Coon and half Russian Blue kitty, hung on to life with us without complaint just shy of one year. He was so frail but wanted so much to live. But it was time. Because he was so frail Dr.Crowder did in-home euthanasia for us, and Kevin from Dream Land came and picked Matty up for us. His gentle and loving manner was exceptional and he was wonderful with us as well. When we picked Matty up from Dream Land, as with Jimmy, everyone was so gracious and kind. They give you a lovely remembrance package and are there for you if you need them. We highly recommend Dream Land without any hesitation. They are absolutely wonderful.
Dream Land Pet Memorial Center
5
At a time when you lose a family member, in our case Sir Douglas Bozeman Calhoun, "BoBo" Dreamland exceeded our expections in making arrangements for our family pet of 16 years. I truly thought and was made to feel as if I was making final arrangements. Dreamland and their employees were so compassionate, professional and sincere. I appreciate all their kindness. I certainly will refer Dreamland on a go forward basis. Thank you! The Tony Calhoun Family
Dream Land Pet Memorial Center
5
The staff are always courteous and respectful. Although I have been down this road before the information provided about pet loss, euthanasia and the poem are always helpful.It is something that I can share with friends or co-workers who may struggle with making the most unselfish decision they will ever make.
Dream Land Pet Memorial Center
5
I really appreciate the very caring approach when I've lost a pet. They are also very careful and respectful, to me and the pets I've lost.
Dream Land Pet Memorial Center
5
Everyone was very compassionate during an extremely difficult and emotional time.
Dream Land Pet Memorial Center
5
Very professional, understanding, treated or loss with great respect and dignity. Received our pets remains in a very nice wooden box. Their services were second to none. They will be our 1st choice if we need these services again. I highly recommend them.
Dream Land Pet Memorial Center
5
I was vety pleased with the level of professions. I received. during a difficult time for me. I would recommend you to any one having to go this!
Dream Land Pet Memorial Center
5
As difficult as it was to make the decision to let my precious Spencer go, I felt Dreamland did all they could to be supportive and respectful of me and my pet. I treasure so much the clippings and the paw print that were given to me along with his ashes. They all have a special place in my home and his memories will stay with me for a lifetime.
Dream Land Pet Memorial Center
5
Thank you for your care and compassion. Michael was wonderful. I cannot imagine using anyone but Dreamland for my pets.
Dream Land Pet Memorial Center
5
Matt was so kind..he made a bad experience a lot easier on our family.
Dream Land Pet Memorial Center
5
Have used them before. Excellent service, very kind and compassionate.
Dream Land Pet Memorial Center
5
It was a hard decision to send my big boy on, but it was so comforting to know that Dreamland was available to help me with this difficult time. I knew he was in the best care ever. He was loved so much and the gentleness of the entire staff and the beautiful end results are priceless. I have my boy back and I have his paw print and fur clippings that I will cherish forever. Thank you for your Prifessionilisn.
Dream Land Pet Memorial Center
5
When we lost our kitty of 15 years, we knew we would have Dream Land handle her arrangements. We had used them when our dog passed and they were so caring when the arrived at our home and how they took her away. Plus they were extra caring with our young daughter regarding the passing of our beloved pets. We highly recommend Dream Land for their services and how well they treat our fur babies.
Dream Land Pet Memorial Center
5
Thank you for making a sad family event so much easier for my son. He loved that dog so much. Great service. Very pleased.
Dream Land Pet Memorial Center
5
Mike made this very hard day a lot easier. Great service and we knew our beloved cat was in good hands. Thanks.
Dream Land Pet Memorial Center
5
I know this comes several days after having my experience with Dream Land Pet Memorial Center, it has just been very difficult dealing with the loss of our loving dog Capone. I want to thank the entire staff at your center for making me feel at ease with the death of my furbaby. The phone call to let me know Capone was picked up safely and securely from our vet office to the very last goodbye was all very sweet, caring, and hospitable. I recommend your center to anyone who is dealing with such loss and I thank you again from the bottom of my heart for all you have done.
Dream Land Pet Memorial Center
5
The folks here are outstanding. I learned of their existing when my Mother passed away several years ago. When I contacted them upon learning that our beloved Sunshine required euthanasia, they were empathetic, patient, and kind. While my family and I worked through the grieving process, Dreamland handled all of the details and made the process as pleasant as was possible. In addition to our loving memories of our pet, Dreamland has provided us a paw print, a lock of hair, and a very dignified yet beautiful box that secures our dog's remains. I would recommend Dreamland and their human counterpart Georgia Funeral Care to anyone who is in search of loving, empathetic folks to handle your cremation needs.
Dream Land Pet Memorial Center
5
The professionalism exhibited by staff is that of a human funeral home. They treated us with the utmost respect and they picked up my beautiful Angel from the veterinarian for me. When they called to make the arrangements they listened and went over the packages available. They are wonderfully patient, compassionate and professional. Perfect experience at a very hard time.
Dream Land Pet Memorial Center
5
Our experience with Dream Land was positive. Losing our precious dog, Cupcake, was extremely difficult. I appreciated the service Dream Land offered to pick up our pet at the vet and also deliver her remains back there, making it easier for us. I wish that I had seen "If It Should Be", as is mentioned in the article. We received Cupcake in a wooden box, which was not how we received our first dog, Kita, that was cremated at Dream Land. I would like to have had this in 2013 for our other dog. We received the "Rainbow Bridge" poem with our first dog, but not with this recent one. The services provided by Dream Land are very good. The paw print and fur clippings are precious to us. Thank you for your services. Martha Cirilli
Dream Land Pet Memorial Center
5
Our pets are our children. We were blessed with our little Persian, Emerald Rosie for 19 years. We still are trying to adjust to the void in our hearts and home. From the first phone call to Dream Land Pet Memorial Center I was comforted with understanding and care. Matt arranged the schedule to pick up our little girl and he displayed sympathy, was professional and also very personable. We were thankful someone with his disposition saw us through this process. We can not thank Dream Land enough for handling this sad time with so much sympathy.
Dream Land Pet Memorial Center
5
From the very first phone call letting us know they had our sweet fur baby and that she was safe, to when I went to pick her up, the staff was kind, caring, and respectful. They made a very difficult time a little bit easier. I highly recommend Dream Land for anyone looking for a suitable memorial for your beloved pet.
Dream Land Pet Memorial Center
5
Very professional and kind. Our family is greatful for your staff care with our beloved dog Elvis.
Dream Land Pet Memorial Center
5
Losing our beautiful kitty Lily suddenly was heartbreaking. During such a sad time, it was comforting to know Dream Land was there to help. This is my second experience with them and once again they were sensitive and so compassionate from the first phone call to the last letting me know she was ready to come home. I truly appreciate you all treating Lily with such kindness and dignity.
Dream Land Pet Memorial Center
5
I never actually talked to anyone but someone from your facility left me multiple messages to let me know what was going on. He was very respectful and polite. I never retuned the calls because I just couldn't talk about my dog's passing at the time but knowing where she was was very comforting. I picked her ashes up at the vet and the wood box was very nice. I miss her very much but knowing someone took care of her when I couldn't is comforting.
Dream Land Pet Memorial Center
5
We were unfortunate to have lost two loving dogs in a months time.Dreamland provided their service in a very timely and compassionate manner on both occasions.
Dream Land Pet Memorial Center
5
Was very happy with your services. Respectfull and compassionate. Will use again.
Dream Land Pet Memorial Center
5
The people at Dream Land have always been caring and sensitive in handling our animals who we considered a part of our family. The first time we used your center was when our cat Purrkins passed away about 10 years ago. We still have the mementos from his passing. My brother had his cat taken to Dream Land. My Chloe was a dear sweet little Chihuahua rescue dog who I still grieve and miss. Oddly enough we have all of our beloved pets from me, my sister and brother, who are buried in our "family" plot in Dalton. Chloe will be put to rest with them. Thank you for your caring spirit. The only thing I would suggest is having a bigger sign visible from the street for Dream Land. Thank you again for being so compassionate and kind. Pamela Evatt
Dream Land Pet Memorial Center
5
This is one of the hardest reviews I will ever have to write. It's not like I want to say, "I will use them again." because I don't want to think about that time, but with with 3 other dogs I know that time will come. Most of my interactions with Dream Land were via phone tag, but the one time I did speak with a gentleman he was so nice and so concerned. He didn't speak about my dog like just another animal, but like she was like a family member that they were taking care of with great care. The messages that were left for me, keeping me informed of the status of her cremation and final delivery in her urn to my vets office were in the same demeanor and so appreciated. The memorial package that they put together for the pet owner is sweet and I will cherish it. I ordered a special urn and odd as it is to say, it is beautiful and matches her princess personality. So while I "don't want to use them again" I know I will and I will do it gratefully because no one else will handle and treat my sweet four-legged children with such care. Thank you.
Dream Land Pet Memorial Center
5
Dream Land has handled the final arrangements for three of our kitties and four of our dogs over the past few years (we always have multiple pets in our household), with the most recent being the very unexpected and sudden loss of one of our dogs three weeks ago. As always, we were impressed by their compassion, professionalism, and attention to detail. They always treat us and our late pet with dignity.
Dream Land Pet Memorial Center
5
We called Dreamland at our worst possible moment and they called us back quickly. They explained their services in detail in a quiet and compassionate manner and came to retrieve our beloved pet's body at our convenience. Our pet was placed gently in a container and wrapped in a blanket with her favorite treats. No hurry. Gave us all the time we needed. Took about 2 weeks to get her ashes back. Went to their facility in Acworth for pickup. A beautiful facility. They handed us the fur clipping, the paw print, and a beautiful box containing her ashes. No hurry. Spoke with a quiet, compassionate, and respectful voice and manner. The whole experience was more than I expected and added a little balm to a broken heart.
Dream Land Pet Memorial Center
5
I was and have been very satisfied with the services provided. I would not hesitate to use your services again. Thank You for being so attentive and responding so quickly when called.
Dream Land Pet Memorial Center
5
My wife's mother had just passed away the week before our sweet little chihuahua passed away. He had been out baby for 13+ years. Needless to say it was a very difficult time for us. His death was unexpected and we were heartbroken. Everyone that we dealt with at Dream Land was compassionate, understanding and patient. Elvis was treated with dignity and respect when they picked him up. They also treated us with kindness and understanding. We originally wanted to pick him up when he was ready but were unable to do so and had to have him delivered back to us. He arrived safely. The package was well packed. We are very happy to have him back home. The box, paw print and hair clipping were all very professionally done. Thank you so much for all your help in a very difficult time. We will highly recommend Dream Land to anyone facing the death of a their fur child.
Dream Land Pet Memorial Center
5
This was one of my most difficult decisions to have my pet put to sleep . However Dreamland was so very caring , compassionate and professional . They treated me with the utmost respect and my furkid with the utmost dignity . When they came to pick her up , the gentleman didn't make a move without telling me , even asking me if it was ok to do what he needed to do . I was a total wreck . When time to come pick her up , they were so very nice , and I was still a total wreck . They were patient and very very compassionate . I will never forget them for taking such good care of us .
Dream Land Pet Memorial Center
5
Thank You So Much much for taking such good care of our Sunshine kittie. Sunshine was 15 years old and so much a part of our lives. Your prompt pick-up and services was great. We had him back home in a speedy manner which means a lot to us having our babies ashes back home with us. Thank You so much again for your professionalism. Sandra & Mary Lee Bruhl-Robinson
Dream Land Pet Memorial Center
5
The staff at Dreamland are wonderful during a time when your heart is breaking.
Dream Land Pet Memorial Center
5
Thank you so very much for the comfort that you always provide to your customers. I am a returning customer and each time I have been treated with the most amount of kindness, concern and professionalism that you could ask for. Mike and Matt spent as much time as we needed just to listen to our memories with our beautiful baby who is no longer here. Thank you for your huge caring hearts, you made a very difficult time a memory of peace.
Dream Land Pet Memorial Center
5
Very nice, did not try to see us anything more than we wanted, the did tell us of other options but never did try the hard sell on us.

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