Reviews of Dream Land Pet Memorial Center in Acworth, GA

4.9 905 ratings

Categories: 
Pet Cremation, Pet Memorial, Pet Funeral Home
Business Description: 
Dream Land Pet Memorial Center and Cremation Services was started as the first full-service pet crematory and funeral home in Georgia. Our mission is to assist families with the cremation of their pets in a dignified and loving manner.
Dream Land Pet Memorial Center
5
From the moment our beloved pet passed away, the representatives of Dream Land were very kind and assured us that the utmost care would be given during the process. Ashes were delivered as promised. Very professional experience
Dream Land Pet Memorial Center
5
Thank you to Dream Land and their staff for their help, thoughtfulness and compassion during this difficult time.
Dream Land Pet Memorial Center
5
Dream Land Pet Memorial Center made a very difficult time for my family so much easier. They were prompt in picking up my beloved Harley and informing me by phone that had been done. They were quick in getting back to me so that I could make decisions about the service I wanted for Harley. Since this is the second time I chose to use Dream Land (with the first being in May 2015 with my sweet Barry), I would highly recommend their service to anyone. Thank you Dream Land!
Dream Land Pet Memorial Center
5
Incredibly professional and made a very sad situation easier to handle. They were very nice and understanding.
Dream Land Pet Memorial Center
5
Thank you for taking good care of our pet when she passed. Everything was seamless and I have only heard great things about your company.
Dream Land Pet Memorial Center
5
Your staff is warm, caring and willing to go the extra mile, which made me a repeat customer.
Dream Land Pet Memorial Center
5
I had my first experience in 2008 when my pet child Bo passed away at home. We were treated with kindness and Bo was treated with dignity. My 14 year old kitty , pet child, Murray passed away two weeks ago and I chose Dream Land to help us. They are not only kind but also very professional. I thank them for their thoughtfulness!
Dream Land Pet Memorial Center
5
You all were absolutely wonderful!! Everyone I spoke with was so kind and compassionate and truly cared about my loss! I know my sweet baby was cared for in a dignified and respectful way.... I highly recommend Dream Land to anyone who has lost a beloved pet!!! God Bless you all....
Dream Land Pet Memorial Center
5
Losing my favorite dog was heart wrenching. Deam Land help to ease my pain by being available, polite and coming to our home to pick up our Coal. Everything they did from the pick-up through to our picking up Coal's remains was professional and sympathetic.
Dream Land Pet Memorial Center
5
When Buddy died on Saturday, we contacted Dream Land after hours. They responded quickly; and within an hour, they were at our house to pick up Buddy's body. Monday, we received a call that everything had been taken care of, and we could pick up his ashes at our convenience. All was professionally handled before and when I picked up Buddy's ashes in Acworth.
Dream Land Pet Memorial Center
5
We have used Dream Land twice now and both times the staff was absolutely amazing. Our pets are our children and they made a very difficult time much easier. Our most recent loss was very unexpected and they were so kind and met us at the facility on a Sunday morning. I highly recommend their services.
Dream Land Pet Memorial Center
5
I cannot say enough positive things about our experience with Dream Land. Everybody who helped my husband and me to get through the devastating experience of losing our beloved kitty, Fred, was wonderful! They treated him and his remains with all of the dignity and respect that would have been given to a human, and we were treated with complete kindness and empathy. Losing Fred was one of the saddest and most difficult things my husband and I have had to face, but Dream Land helped to make it much more bearable, and we will always be grateful to them. In a heartbeat, I would recommend them to anybody who has a pet.
Dream Land Pet Memorial Center
5
Unfortunately we lost both of our dogs in the last two months. A friend of mine referred us to Dream Land. It's so hard losing a pet or pets in our case. One of our dogs was twelve and the other was sixteen. As you can imagine they were such a huge part of our family. Both experiences with Dream Land were very positive. I felt they couldn't have been kinder or more understanding. I would highly recommend Dream Land.
Dream Land Pet Memorial Center
5
You made this very difficult time a little easier. Thank you for your kindness and understanding. You were never pushy or demanding. Your patience and kindness were very welcoming. You took care of our cat Thomas with dignity, promptness and care. Thank you for your compassion and professionalism. Sherry Gillespie
Dream Land Pet Memorial Center
5
Dreamland was wonderful when I lost my precious pooch after 16.5 years. I called ahead of time after a friend, who has been a dog foster parent for many years, referred me. The folks at Dreamland were so sympathetic and respectful at such a difficult time. I appreciate their service and highly recommend them. Thank you so much.
Dream Land Pet Memorial Center
5
Very nice and professional people. They took time to help me through this process and were very prompt.
Dream Land Pet Memorial Center
5
I have used Dreamland for all my pets cremations. They have always been very helpful and have done a great job. This time when my pet passed I was out of town and they worked with me to make the situation as easy as possible. Great to work with would recommend them to pet lovers
Dream Land Pet Memorial Center
5
Not knowing the right questions to ask or what direction to go in, I was immediately put at ease by the kindness that Matt showed to us.When the time came to make that phone call Matt came to our vets office and picked "Gumbo" and took care of everything. We were so impressed with the respect and compassion Matt gave to us and our pet. A few days later I went to pick up Gumbo and once again was so impressed with the concern for our family during this time of loss and sorrow. We are truly thankful for Dreamland and their staff. Sincerely, Jill and Bonnie Thompson
Dream Land Pet Memorial Center
5
Wonderful job handling my baby from beginning to end. She was surely loved by my family and I in life but you guys made her feel loved and taken care of in death.
Dream Land Pet Memorial Center
5
Dreamland was very good. They were very professional in taking our call and explaining everything thoroughly. They had several options available and gave us several choices. Dreamland definitely treated our loved pet as a true member of our family. Reed was very good at handling our loss and very courteous when he came to our home for transport. Matt was courteous on the call back, as was Aaron when we came into the office. Thanks to Dreamland who helped us in the time of our lost family pet. We would definitely recommend them to anyone in the need of their services.
Dream Land Pet Memorial Center
5
I want to take the time to tell everyone thank you so much.The dream land memorial center was so well with me through the hardest time .After having Sir Dude for 23 years he was like my child that never left home. the time you all gave me to say by good byes and the hour of night you had to come out means so much to me I have never felt so blessed to have people to care like you all did the whole team of people that took my baby and returned in such a sweet and caring way will always have a big place in my heart thank you again for everything.
Dream Land Pet Memorial Center
5
Losing Bunnie our little Yorkie was very hard as she was my constant companion and best friend. This was the first time we decided to use a pet memorial center. The Dreamland people were great, he came to vets office and waited until we left so I didn't have to see Bunnie being carried out. They made a very emotional time for me so much easier and I thank them very much.
Dream Land Pet Memorial Center
5
Ver professional and caring. Made s point to ask if I had any questions before leaving. This all made a difficult situation a lot easier to handle. Would definitely use their service again in the future.
Dream Land Pet Memorial Center
5
this was a very traumatizing event for me with the passing of my baby. I recieved a call from your company letting me know you will be taking care of the cremation. The gentleman I spoke with was very professional and compassionate. I was having a hard time and he was very patient with me. Thank you very much!
Dream Land Pet Memorial Center
5
Kevin and his staff have helped my through the loss of four pets so far, a dog, two cats and a chinese water dragon. Each time, my beloved family member was treated with dignity and compassion, and my grief was eased by the caring treatment I received from each and every staff member. I have three elderly cats still at home and when their time comes, I will be taking them to Dream Land for their final journey.
Dream Land Pet Memorial Center
5
Matt was very understanding and helpful.
Dream Land Pet Memorial Center
5
Staff was very kind and services were very affordable. Thank you for your care.
Dream Land Pet Memorial Center
5
Exceptional service and very professional.
Dream Land Pet Memorial Center
5
Never a great experience to loose a member of the family, a four legged one, but Dream Land did a great job of making things easy and convenient for us. They met us on a Saturday morning, and kept Ben for us until the cremation. The director helped make things so easy and it was a pressure free process. Overall made the process easy and let us focus on preserving his memory. Thanks guys! I just recommended you to our neighbors. Great job.
Dream Land Pet Memorial Center
5
We used Dream Land after the passing of our beloved 15-year old dog, Princess. We said goodbye to her at the vet's office and she was picked up by Dream Land the same day. We picked her up at Dream Land a few days later in a beautiful wooden box along with a clay cast of her paw print and a lock of her hair. Our experience there was nothing but positive. We thank Matt for being so respectful and compassionate. We would highly recommend them to anyone facing this very difficult time.
Dream Land Pet Memorial Center
5
Dream Land was very responsive and respectful when I called early one morning, after discovering our dog had died overnight. They arrived promptly at our home, when they said they would be there, and were very caring and compassionate. They performed the cremation in the time frame they promised and returned our dog's ashes to us in a beautiful box, along with a clay cast of her paw print, a lock of her fur, and a certificate - all of which gave us peace of mind that our dog was back home with us, where she belongs. Thank you, Dream Land, for making a hard situation easier and being there for us when we needed you.
Dream Land Pet Memorial Center
5
Once again, you did a wonderful job with the arrangements for our beloved Aphrodite (Aphy). When a loved one passes, it's comforting to know they are taken care of especially at such an emotional time for us.
Dream Land Pet Memorial Center
5
Dreamland was the best part of a very bad day. We knew it was coming, but did not know when. After coming home after work to find our kitty was no longer with us, we called Dreamland. Matt was very professional, and met us in the pouring rain right at closing time. Even though it was the end of the day, Matt took the time to comfort us and help us make the final arrangements for our dearly departed kitty. This was a stressful event, and the people at Dreamland made it as best as it could be. Thank you Matt.
Dream Land Pet Memorial Center
5
Our vet came to our home to put our sweet girl Bella to sleep after her year-long battle with lymphoma. She made all of the arrangements with Dream Land. I found Dream Land to be incredibly responsive and compassionate. We were comforted to know our girl was so well cared for and were touched by the beautiful wooden box holding her ashes. One suggestion I have is to ask people whether they would like a paw print/hair. We did not understand until after a call with Dream Land that they came "standard" and asked that they not be sent to us. While some may find this items comforting, these items would have been upsetting to us.
Dream Land Pet Memorial Center
5
This is the first time one of our Westies has passed at home. Dreamland was very prompt in coming to pick up Buddy at our home. They were very professional and caring in their handling of Buddy. Their entire staff if very considerate and professional. I recommend them to everyone who is facing that most difficult time.
Dream Land Pet Memorial Center
5
We can't begin to thank you enough for your help at a most difficult and heartbreaking time. You all were very understanding and respectful. We appreciated how everything was handled with dignity and compassion.
Dream Land Pet Memorial Center
5
Losing our 12 year old dog was very hard but Dream Land Pet Memorial Center handled Bama with dignity and care. We are very pleased with their service and now have a wonderful bit of Bama forever.
Dream Land Pet Memorial Center
5
It's been a rough time over the last 3 weeks since the loss of my little man Taz. He was my little buddy that practically went everywhere with me. It all happened so suddenly and unexpectedly. When I realized I was going to have to lose him, I immediately made the call to Dreamland and spoke with Matt. Matt was very sympathetic, supportive and helpful. In fact, all of the staff of Dreamland was amazing. From the gentleman that came to the vet to pick up Taz (he was so polite and respectful), to the owner Kevin, who was more than generous with Dremland's services. The services Dreamland provides and the exceptional way they treat their customers is truly a blessing to those like me who love and treat their pets as a member of the family. Thank you so very much for everything you did for me to honor and respect my little buddy Taz.
Dream Land Pet Memorial Center
5
Dream Land Pet Memorial Center was so incredibly wonderful when we lost our first pet and again this time (June 2015) with our precious Minnie. We are so thankful for the beautiful way she was memorialized.
Dream Land Pet Memorial Center
5
To everyone at Dream Land Memorial, we thank you for your kindness and understanding during this sad time of losing our beloved Maltese, Quincy. We chose Dream Land for a third time as we lost two of our other Maltese babies over the years. We always knew that our boys, Reggie, Ollie & now Quincy would be taken care of with dignity & grace.
Dream Land Pet Memorial Center
5
Excellent Service In our time of sorrow, we found comfort in knowing that Dream Land was there to help us through our loss. They were professional and yet compasionate. Thank you for making the process simple. We would definately share our experience and recommend Dream Land to our friends and neighbors.
Dream Land Pet Memorial Center
5
Everything we phenomenal, esp in these circumstances. The only improvement I can suggest is that I had to repeat information twice when calling. Once with the person answering and once with Bruce (who was great by the way) when he got on the phone. Obviously a technology or other tweak that would help make sure the person calling in their deceased pet only stated it twice. Such a small thing, but might make a difference down the road. Very pleased; thank you for taking such good care of our babies.
Dream Land Pet Memorial Center
5
We are so very pleased we choose Dreamland you handle our precious dog Lazy Day Mazy just like a funeral home for humans thank you so so much
Dream Land Pet Memorial Center
5
We used Dream Land after the passing of our beloved cat Lucky and absolutely love the service We lost Lucky at home and Bruce came out shortly after we called and picked him up. We talked for a while and he placed Luck in a blanket . He told us several times that he was sorry for our loss. We were pleased with the compassion and professionalism of all the employees we dealt with especially Bruce. Thanks Dream Land for helping us cope with the loss of Lucky and keeping his memories in our hearts Thanks again Bobby Joe & Doris Kidd
Dream Land Pet Memorial Center
5
It was unexpectedly and with great sadness that I had to make the difficult decision to let go of my 13 year old cat, Angel. It was the right thing to do but it is never easy. The process was made more bearable with the support and compassion of our vet, Dr. Stephanie Globerman, and her team, Ingrid, Julia, and Dina at Paws, Whiskers, and Claws. They highly recommended Dream Land as the last step in completing the journey of bringing Angel home for good. I am very grateful that they did. I contacted Matt and arranged for a same day cremation. He showed exceptional empathy, respect, and understanding in attending to the necessary final arrangements. Matt met us at the door with one of their dignified beds to put Angel in and led us to a private room, allowing us to spend as much time as we needed with her. He showed us the beautiful rosewood box that would be used for her ashes. Keepsake fur and whisker clippings as well as a ceramic paw print would be provided to me. Additionally I requested that ink paw prints be obtained for future use in crafting jewelry or other mementos. I would like to express my deepest gratitude to Matt and Dream Land for all their kindness, comfort, and professionalism during this time of loss. I appreciated everything they did and want them to know that they made a big difference during a very difficult time. Angel was a sweet and gentle soul. I miss her loving presence very much. Now she is a real angel soaring on wings and watching over us!!
Dream Land Pet Memorial Center
5
Thanks so much for your kindness at such a difficult time for me. Losing my little Diva was one of the hardest things I have had to deal with but Dream Land staff held my hand all the way. Thanks Again....
Dream Land Pet Memorial Center
5
Everyone was kind and professional. There was no pressure.
Dream Land Pet Memorial Center
5
Having a little Penny pass away unexpectedly was very difficult. Dreamland has made this process a little easier. I feel like we have her home with us now. They very professional and was treated with respect.
Dream Land Pet Memorial Center
5
I cannot express our gratitude for the excellent service you provided. You should be proud to offer such professional services in this day of lack luster customer care. I will be recommending your company to anyone that needs this type service.
Dream Land Pet Memorial Center
5
The passion and dignity provided for my 14 year old chihuahua made our loss much easier to deal with. She was a member of our family, and the service you provided was extremely valuable.

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