Reviews of Dream Land Pet Memorial Center in Acworth, GA

4.9 874 ratings

Categories: 
Pet Cremation, Pet Memorial, Pet Funeral Home
Business Description: 
Dream Land Pet Memorial Center and Cremation Services was started as the first full-service pet crematory and funeral home in Georgia. Our mission is to assist families with the cremation of their pets in a dignified and loving manner.
Dream Land Pet Memorial Center
5
Not knowing the right questions to ask or what direction to go in, I was immediately put at ease by the kindness that Matt showed to us.When the time came to make that phone call Matt came to our vets office and picked "Gumbo" and took care of everything. We were so impressed with the respect and compassion Matt gave to us and our pet. A few days later I went to pick up Gumbo and once again was so impressed with the concern for our family during this time of loss and sorrow. We are truly thankful for Dreamland and their staff. Sincerely, Jill and Bonnie Thompson
Dream Land Pet Memorial Center
5
Wonderful job handling my baby from beginning to end. She was surely loved by my family and I in life but you guys made her feel loved and taken care of in death.
Dream Land Pet Memorial Center
5
Dreamland was very good. They were very professional in taking our call and explaining everything thoroughly. They had several options available and gave us several choices. Dreamland definitely treated our loved pet as a true member of our family. Reed was very good at handling our loss and very courteous when he came to our home for transport. Matt was courteous on the call back, as was Aaron when we came into the office. Thanks to Dreamland who helped us in the time of our lost family pet. We would definitely recommend them to anyone in the need of their services.
Dream Land Pet Memorial Center
5
I want to take the time to tell everyone thank you so much.The dream land memorial center was so well with me through the hardest time .After having Sir Dude for 23 years he was like my child that never left home. the time you all gave me to say by good byes and the hour of night you had to come out means so much to me I have never felt so blessed to have people to care like you all did the whole team of people that took my baby and returned in such a sweet and caring way will always have a big place in my heart thank you again for everything.
Dream Land Pet Memorial Center
5
Losing Bunnie our little Yorkie was very hard as she was my constant companion and best friend. This was the first time we decided to use a pet memorial center. The Dreamland people were great, he came to vets office and waited until we left so I didn't have to see Bunnie being carried out. They made a very emotional time for me so much easier and I thank them very much.
Dream Land Pet Memorial Center
5
Ver professional and caring. Made s point to ask if I had any questions before leaving. This all made a difficult situation a lot easier to handle. Would definitely use their service again in the future.
Dream Land Pet Memorial Center
5
this was a very traumatizing event for me with the passing of my baby. I recieved a call from your company letting me know you will be taking care of the cremation. The gentleman I spoke with was very professional and compassionate. I was having a hard time and he was very patient with me. Thank you very much!
Dream Land Pet Memorial Center
5
Kevin and his staff have helped my through the loss of four pets so far, a dog, two cats and a chinese water dragon. Each time, my beloved family member was treated with dignity and compassion, and my grief was eased by the caring treatment I received from each and every staff member. I have three elderly cats still at home and when their time comes, I will be taking them to Dream Land for their final journey.
Dream Land Pet Memorial Center
5
Matt was very understanding and helpful.
Dream Land Pet Memorial Center
5
Staff was very kind and services were very affordable. Thank you for your care.
Dream Land Pet Memorial Center
5
Exceptional service and very professional.
Dream Land Pet Memorial Center
5
Never a great experience to loose a member of the family, a four legged one, but Dream Land did a great job of making things easy and convenient for us. They met us on a Saturday morning, and kept Ben for us until the cremation. The director helped make things so easy and it was a pressure free process. Overall made the process easy and let us focus on preserving his memory. Thanks guys! I just recommended you to our neighbors. Great job.
Dream Land Pet Memorial Center
5
We used Dream Land after the passing of our beloved 15-year old dog, Princess. We said goodbye to her at the vet's office and she was picked up by Dream Land the same day. We picked her up at Dream Land a few days later in a beautiful wooden box along with a clay cast of her paw print and a lock of her hair. Our experience there was nothing but positive. We thank Matt for being so respectful and compassionate. We would highly recommend them to anyone facing this very difficult time.
Dream Land Pet Memorial Center
5
Dream Land was very responsive and respectful when I called early one morning, after discovering our dog had died overnight. They arrived promptly at our home, when they said they would be there, and were very caring and compassionate. They performed the cremation in the time frame they promised and returned our dog's ashes to us in a beautiful box, along with a clay cast of her paw print, a lock of her fur, and a certificate - all of which gave us peace of mind that our dog was back home with us, where she belongs. Thank you, Dream Land, for making a hard situation easier and being there for us when we needed you.
Dream Land Pet Memorial Center
5
Once again, you did a wonderful job with the arrangements for our beloved Aphrodite (Aphy). When a loved one passes, it's comforting to know they are taken care of especially at such an emotional time for us.
Dream Land Pet Memorial Center
5
Dreamland was the best part of a very bad day. We knew it was coming, but did not know when. After coming home after work to find our kitty was no longer with us, we called Dreamland. Matt was very professional, and met us in the pouring rain right at closing time. Even though it was the end of the day, Matt took the time to comfort us and help us make the final arrangements for our dearly departed kitty. This was a stressful event, and the people at Dreamland made it as best as it could be. Thank you Matt.
Dream Land Pet Memorial Center
5
Our vet came to our home to put our sweet girl Bella to sleep after her year-long battle with lymphoma. She made all of the arrangements with Dream Land. I found Dream Land to be incredibly responsive and compassionate. We were comforted to know our girl was so well cared for and were touched by the beautiful wooden box holding her ashes. One suggestion I have is to ask people whether they would like a paw print/hair. We did not understand until after a call with Dream Land that they came "standard" and asked that they not be sent to us. While some may find this items comforting, these items would have been upsetting to us.
Dream Land Pet Memorial Center
5
This is the first time one of our Westies has passed at home. Dreamland was very prompt in coming to pick up Buddy at our home. They were very professional and caring in their handling of Buddy. Their entire staff if very considerate and professional. I recommend them to everyone who is facing that most difficult time.
Dream Land Pet Memorial Center
5
We can't begin to thank you enough for your help at a most difficult and heartbreaking time. You all were very understanding and respectful. We appreciated how everything was handled with dignity and compassion.
Dream Land Pet Memorial Center
5
Losing our 12 year old dog was very hard but Dream Land Pet Memorial Center handled Bama with dignity and care. We are very pleased with their service and now have a wonderful bit of Bama forever.
Dream Land Pet Memorial Center
5
It's been a rough time over the last 3 weeks since the loss of my little man Taz. He was my little buddy that practically went everywhere with me. It all happened so suddenly and unexpectedly. When I realized I was going to have to lose him, I immediately made the call to Dreamland and spoke with Matt. Matt was very sympathetic, supportive and helpful. In fact, all of the staff of Dreamland was amazing. From the gentleman that came to the vet to pick up Taz (he was so polite and respectful), to the owner Kevin, who was more than generous with Dremland's services. The services Dreamland provides and the exceptional way they treat their customers is truly a blessing to those like me who love and treat their pets as a member of the family. Thank you so very much for everything you did for me to honor and respect my little buddy Taz.
Dream Land Pet Memorial Center
5
Dream Land Pet Memorial Center was so incredibly wonderful when we lost our first pet and again this time (June 2015) with our precious Minnie. We are so thankful for the beautiful way she was memorialized.
Dream Land Pet Memorial Center
5
To everyone at Dream Land Memorial, we thank you for your kindness and understanding during this sad time of losing our beloved Maltese, Quincy. We chose Dream Land for a third time as we lost two of our other Maltese babies over the years. We always knew that our boys, Reggie, Ollie & now Quincy would be taken care of with dignity & grace.
Dream Land Pet Memorial Center
5
Excellent Service In our time of sorrow, we found comfort in knowing that Dream Land was there to help us through our loss. They were professional and yet compasionate. Thank you for making the process simple. We would definately share our experience and recommend Dream Land to our friends and neighbors.
Dream Land Pet Memorial Center
5
Everything we phenomenal, esp in these circumstances. The only improvement I can suggest is that I had to repeat information twice when calling. Once with the person answering and once with Bruce (who was great by the way) when he got on the phone. Obviously a technology or other tweak that would help make sure the person calling in their deceased pet only stated it twice. Such a small thing, but might make a difference down the road. Very pleased; thank you for taking such good care of our babies.
Dream Land Pet Memorial Center
5
We are so very pleased we choose Dreamland you handle our precious dog Lazy Day Mazy just like a funeral home for humans thank you so so much
Dream Land Pet Memorial Center
5
We used Dream Land after the passing of our beloved cat Lucky and absolutely love the service We lost Lucky at home and Bruce came out shortly after we called and picked him up. We talked for a while and he placed Luck in a blanket . He told us several times that he was sorry for our loss. We were pleased with the compassion and professionalism of all the employees we dealt with especially Bruce. Thanks Dream Land for helping us cope with the loss of Lucky and keeping his memories in our hearts Thanks again Bobby Joe & Doris Kidd
Dream Land Pet Memorial Center
5
It was unexpectedly and with great sadness that I had to make the difficult decision to let go of my 13 year old cat, Angel. It was the right thing to do but it is never easy. The process was made more bearable with the support and compassion of our vet, Dr. Stephanie Globerman, and her team, Ingrid, Julia, and Dina at Paws, Whiskers, and Claws. They highly recommended Dream Land as the last step in completing the journey of bringing Angel home for good. I am very grateful that they did. I contacted Matt and arranged for a same day cremation. He showed exceptional empathy, respect, and understanding in attending to the necessary final arrangements. Matt met us at the door with one of their dignified beds to put Angel in and led us to a private room, allowing us to spend as much time as we needed with her. He showed us the beautiful rosewood box that would be used for her ashes. Keepsake fur and whisker clippings as well as a ceramic paw print would be provided to me. Additionally I requested that ink paw prints be obtained for future use in crafting jewelry or other mementos. I would like to express my deepest gratitude to Matt and Dream Land for all their kindness, comfort, and professionalism during this time of loss. I appreciated everything they did and want them to know that they made a big difference during a very difficult time. Angel was a sweet and gentle soul. I miss her loving presence very much. Now she is a real angel soaring on wings and watching over us!!
Dream Land Pet Memorial Center
5
Thanks so much for your kindness at such a difficult time for me. Losing my little Diva was one of the hardest things I have had to deal with but Dream Land staff held my hand all the way. Thanks Again....
Dream Land Pet Memorial Center
5
Everyone was kind and professional. There was no pressure.
Dream Land Pet Memorial Center
5
Having a little Penny pass away unexpectedly was very difficult. Dreamland has made this process a little easier. I feel like we have her home with us now. They very professional and was treated with respect.
Dream Land Pet Memorial Center
5
I cannot express our gratitude for the excellent service you provided. You should be proud to offer such professional services in this day of lack luster customer care. I will be recommending your company to anyone that needs this type service.
Dream Land Pet Memorial Center
5
The passion and dignity provided for my 14 year old chihuahua made our loss much easier to deal with. She was a member of our family, and the service you provided was extremely valuable.
Dream Land Pet Memorial Center
5
I have used Dreamland twice now and I have always been impressed with their associates' professionalism and compassion. I highly recommend their services to anyone in need during this difficult time.
Dream Land Pet Memorial Center
5
I have had to use Dream Land a total of 4 times. I originally decided to use Dream Land after working in a vets office and they arrived to work with a family, after that I knew I'd go nowhere else. They made the experience of loosing my pets as easy as a difficult time can be. Their kindness and professionalism is refreshing.
Dream Land Pet Memorial Center
5
I was very pleased with Dreamland from the flexible scheduling to pick our sweet girl up to the kindness, empathy and dignity extended to us during a difficult time. I am grateful.
Dream Land Pet Memorial Center
5
Dreamland was very helpful at a difficult time. Bruce was more than professional, and helped us through it. The vet had not shown up when Bruce arrived. He offered to wait, or to give us his phone number and return. He returned immediately, and provided compassion and support during the euthanasia, which occurred at our home. Our dear Sabre was treated with the dignity and respect that he deserved, and that you promised. Thank you.
Dream Land Pet Memorial Center
5
I had dealt with another pet memorial in the past but our experience with Dream Land was so much better. Your professionalism, understanding and compassion made this difficult time a little easier to deal with. Thank you very much.
Dream Land Pet Memorial Center
5
I can't say how much I appreciate what you do. We really didn't have much interaction with your staff this time because we did everything by phone.
Dream Land Pet Memorial Center
5
Our sweet 10 year old Princess passed away at home and it was so devastating to our family. I called Dreamland and they were very kind from the moment I made contact with them. They were able to give us time to say goodbye to our sweet girl and they came out to get her. The gentleman that came out was very nice and very respectful. They definitely made a very sad situation easier by handling everything for us. Their prices were very affordable. I highly recommend them to everyone that loses their fur babies. The Dignity package was what we went with as our budget was very tight and that package included her little paw print that we will cherish forever. Thank you Dreamland for your services. I appreciate the affordability and the details that you provide with the package.
Dream Land Pet Memorial Center
5
Thank you for your prompt and courteous assistance. The kindness you showed helped.
Dream Land Pet Memorial Center
5
Excellent. Thank you
Dream Land Pet Memorial Center
5
I made a difficult decision on Friday, April 17th to let Mr. Boots go. Thank you Dream Land and most especially Matt for being there and supporting me. It was very sweet for Matt to put the carrier back together for me and give me all the time I needed to say goodbye. I'm glad Matt was the one who reunited me with Mr. Boots' remains. The hair clipping and paw print will be treasured for years to come. I will never forget the kindness you showed and how it helped me grieve in a healthy manner.
Dream Land Pet Memorial Center
5
Dreamland is caring, providing empathetic, dignified, and efficient service. My cat died on a Sunday and a rep was at my home within an hour. This was my second experience with Dreamland. I highly recommend them.
Dream Land Pet Memorial Center
5
You guys were great and very respectful in a very difficult and emotional time for our family. We would be happy to recommend your service to anyone! Thank you so much.
Dream Land Pet Memorial Center
5
I just wanted to thank everyone at Dreamland for being so warm and compassionate during such a difficult time. I know that my fur baby is being taken care of by people who truly care about animals and about me. When I called to make the arrangements the girl who answered the phone was so sweet and kind with her words, she told me I could call anytime if I needed to talk, that they are here for me during this difficult time. The man that came out to pick Zoe up was so nice, he told me he would sit there all afternoon if I needed more time with my girl, that he didn't want to rush me at all. I've used Dreamland three times now and each time is the same; kind, compassionate and caring people that I know will take care of my fur babies with the same dignity and love that you would expect. Even though this has been the hardest time of my life, knowing that my sweet girl was being handled by Dreamland was comforting.
Dream Land Pet Memorial Center
5
I am so impressed with their customer service! I just picked up Gertie today. She was my heart dog, and I so appreciate the dignity and respect she got from Dream Land.
Dream Land Pet Memorial Center
5
The staff at Dream Land are not only very professional, but they exhibit a sincere heartfelt sympathy for your loss with, in addition to aleiviating the pressure of making final arrangements. They walk you through each and everything with detail. Our family feels they go above and beyond and through the tears we are over joyed with the services and the extra details that we received that memorialized our Peanut. Thank you, DreamLand!
Dream Land Pet Memorial Center
5
Seven years ago we lost our first cat named Arianna. We took her to your original location in Kennesaw, as we had passed it on our way to the library. Kevin met with us then and he could not have been more kind. Last year I had to say goodbye to my two dogs, Shadow and Sheba. Again, I brought them to Dream Land, knowing they would be received with loving arms. Last week I had to say goodbye to Arianna's sister, Diana. Yesterday I brought her home in a small wooden box. There will soon be a brass plate on it and she will join her the line sister and canine brothers on a shelf in my home. I cannot say enough about the love and understanding given to me during the time that I have been coming to you. I lost my husband three years ago and saying goodbye to our shared pets was like saying goodbye to him again, too. I shall never forget your support, your kindness and your understanding. Thank you so much.
Dream Land Pet Memorial Center
5
Thanks for making a difficult time a little easier. We will definitely recommend.

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