Reviews of Dream Land Pet Memorial Center in Acworth, GA

4.9 881 ratings

Categories: 
Pet Cremation, Pet Memorial, Pet Funeral Home
Business Description: 
Dream Land Pet Memorial Center and Cremation Services was started as the first full-service pet crematory and funeral home in Georgia. Our mission is to assist families with the cremation of their pets in a dignified and loving manner.
Dream Land Pet Memorial Center
5
Dream Land Pet memorial center was wonderful. I received a call after they picked up my cat from the vet. In a hard time when your pet dies (as they are part of your family), it was nice to have friendly understanding people to work with. I love the paw print that they made for me as well. I especially like the Rainbow Bridge inclusion with Cheddar's remains. Thank you for being willing to deliver his remains to our vet. The grief and pain of our loss is still hard, but you helped in such a compassionate way. I thank you again.
Dream Land Pet Memorial Center
5
Being a Vietnam Veteran with PTSD the loss of my buddy Rocket was very traumatic. Stephen, with Dream Land Pet Memorial Center, helped me by explaining every step in their process of handling Rocket's remains. Although it will take a while for the void I feel to ease, I am very satisfied knowing Rocket was handled gracefully and independently and the remains I received are totally his. Thank you to Stephen and the staff of Dream Land. Respectfully, Bennett Hill
Dream Land Pet Memorial Center
5
Recently, I brought my Mother's pet dog, Max to be creamated. Although he died in March of 2007 and was buried in her back yard in a little doggie coffin. I did not want to leave him when we sold my Mother's house. I selected an urn and gave the people at Dream Land his favorite collar and dog tags to be placed inside the urn with his ashes. Max could not stand to be without is collar so it is with him now and he should be happy. Max was a loyal companion to my Mother and gave her solace when my Father died so I wanted to honor Max and his devotion. I do plan for my Mother and Max to be together when she passes. Thank you, Dream Land for your help with Max.
Dream Land Pet Memorial Center
5
Sadly, this is the 3rd time in 18 months that we have used Dream Land and they are so incredibly wonderful. All 3 of our experiences with the have been great, considering the situation.
Dream Land Pet Memorial Center
5
I have just visited Dream Land for, sadly, the third time. But the loss is tempered by the kind and caring attitude of everyone at Dream Land. I have spoken to Miss Jane a number of times and met Kevin twice, but Stephen is the person I have seen most often when I've been in. Stephen's compassion and soothing voice, and even hugs when needed, have always been a great help at such a hard time. Yes, this is a business and they do present an array of options, but never has anyone tried so much as to suggest my "baby" needed more than I felt necessary. There is never a hard sell, just complete acceptance of the decision I have made. The wonderful people at Dream Land know what our four-legged family members mean to us. I am confident that when I take one of my furry children to them and hand him or her over to Stephen that my baby will be will be handled with care and treated with respect during the entire process. Thank you, Dream Land staff, for helping animal lovers get through a difficult time by showing compassion and understanding.
Dream Land Pet Memorial Center
5
I was directed to your site through my vet, when it was time to put Canby down. I was very pleased with their service, and would recommend anyone having to put their pet down.
Dream Land Pet Memorial Center
5
Unfortunately we had to call on the services of Dream Land Pet Memorial Center for the 2nd time in 5 years. Their staff is so wonderful. We had to have our MinPin "Dakota" put down after spending 17 wonderful years with us. He is now sitting next to his buddy "Dallas" who passed away in 2008. They are both in our living room with us. Jane is such a wonderful and caring person you will ever meet. Stephen and Jane help make the grieving process so much easier. I can't say enough for Kevin and all his staff. Excellent service and I would not recommend anybody else.
Dream Land Pet Memorial Center
5
I am so grateful to everyone at Dream Land Memorial Center. My experience was truly such a blessing to me. The heartache of losing my Beloved "Allie'' of 14 yrs. was truly devastating for me. She was my Angel in a fur coat. It was painful to leave her with people that I didn't know, I was truly conflicted. Then I met Matt, and talked with Jane, and finally met Stephen and I have never felt so confident that I made the very best choice for both Allie and myself. And Michael..although we did not meet, Thank-you for taking care of my baby. Each of you went beyond being kind, caring and thoughtful. I trusted each of you and believed that you fully understood how much heartache I was in and how much my Beloved girl meant to me. I deeply, appreciated your comforting words and presence in my time of grief. My choice was the perfect one, bringing Allie's remains home was exactly what felt right for me, the gifts, the paw print will always be cherished. You have given me "peace" in a very difficult time. I have shared my experience with others already,and would not hesitate to share with anyone who is considering this as an option. My home was "missing" Allie's big personality for a few days.....but when I brought her remains in and had held her in my hands once again....I knew she was back home to stay. I cannot Thank-You enough for such a precious gift. Bless you All, for all that you do! You are earth Angels for being such loving, comapssionate people. Sincerely, K. M. Bishop and Allie
Dream Land Pet Memorial Center
5
We have used Dream Land for all of our deceased pets (4 cats and a bird). They are wonderful, compassionate, and caring people and they do a fantastic job. I'm not sure what we would have done without them. They are true pet lovers and understand what you go through when you lose one of your four-legged family members. Thank you and God Bless!
Dream Land Pet Memorial Center
5
This is our second experience with Dream Land, and it was just as wonderful as the first. Our decision to finally let sweet Boogie go was one of the hardest we've ever had to make, but knowing that we could count on Dream Land for the arrangements after her passing helped make it easier. Having the little clippings of her soft fur helps so much...she always loved to have her sweet ears stroked, and I can still feel that softness in those little clippings when I need to now, even though she's gone. Just as with Sebastian last year, I felt SO much better once she was "back home" in her beautiful silver urn. Stephen is so very compassionate, which is very comforting at a time like this. Thank you, Dream Land, for being there for us, and for Boogie and Sebastian.
Dream Land Pet Memorial Center
5
Extremely professional and compassionate.
Dream Land Pet Memorial Center
5
Very professional, courteous and caring. Thank you,
Dream Land Pet Memorial Center
5
The people I dealt with were very professional and kind to me. I would definitely use their services should the need arise.
Dream Land Pet Memorial Center
5
I had such a wonderful experience with Dreamland. Better than I expected as it was my first time dealing with anything like this. The DL team was very conscientious of my feelings when helping me organize the cremation of my cat Poncho, July 30, 2013! I love the personal touches they made with his entire presentation. They also referred to my cat by his first name at all times which made me feel great! Very sweet and caring crew!
Dream Land Pet Memorial Center
5
My family is very happy with Dream Land. Everyone was helpful, kind and understanding of what a difficult time we were gong through losing our love of 13 years, Mattie. The services offered are more than I expected. They really have thought of everything. Unfortunately, it will not be too long that I will need Dream Land again as my other baby is battling cancer, but I know that Dream Land will make it as easy as possible for me and my family. Thank you Dream Land. Sabrina and Drew Godsey
Dream Land Pet Memorial Center
5
You're the best. While I don't care for the distance involved with the new location, it's well worth the trip to be treated well. I don't enjoy the reason for going to you, but will continue to do so when necessary.
Dream Land Pet Memorial Center
5
Although we knew our Boston Terrier was sick, we were not prepared to lose him so quickly. Our little guy was the once in a lifetime companion. Our veterinarian referred us to Dreamland. We used another pet care service in the past. There was no comparison. Your quick response put our mind at ease. Your website was very helpful and allowed us to make selections and decisions from home. When we picked up our little guy, your actual building was a blessing. Nicer than most human care funeral homes. We were treated with respect and the understanding of our loss. Thank you for making a very difficult and emotional time the best that it could be.
Dream Land Pet Memorial Center
5
I lost my dog named Cherub less than 2 weeks ago. Everyone at Dreamland has been so thoughtful and caring through this most difficult time. Dreamland has been there the whole way. I believe the gentleman's name was William came to the vet to pick up Cherub for me. They were right there to take her away in a carrier with a blanket and pillow right when she passed away. When I still needed to say one last goodbye a couple days after Cherub passed away, Stephen was able to arrange it for me before Cherub was cremated. Today, Jane who is Mr. Marcy's mother took the time to go over all the final documentation and Cherub's mementoes. Every time I cried they were very understanding and were willing to give me all the time I needed. They made sure my dog was taken care of in a very respectable and dignified manner. I really appreciated everything they did for me. If you are looking for an appropriate way to say goodbye to your family pet. I would highly recommend Dreamland. Not only do they have a very caring staff, but they have a very nice facility that I felt comfortable in. Thank you Dreamland for everything you did for Cherub and me.
Dream Land Pet Memorial Center
5
Our experience withDreamland was unbelievable. They are the most caring people I have ever met. They helped us through our grieveing process and helped us made the transition over the loss of our pet very helpful. I would recommend them to anyone who has lost their best friend. Thank You Dreamland ! Celeste and Mark Moss
Dream Land Pet Memorial Center
5
I will recommend Dream Land to anyone I know who has a pet. It was a tremendous loss and my heart aches. It was so nice and comforting to know a place like "Dream Land" exist. Highly compassionate and professional. I knew my baby was in good hands. I love the memorial I received for my most beloved baby dog. Thanks to you all, Wendy
Dream Land Pet Memorial Center
5
After our tabby, Toby, passed away completely unexpectedly, we were not only shocked and grief-stricken, but also at a complete loss of how to proceed. First, we called our vet's office and were so fortunate for the compassionate employee who picked up the phone after hours because she saw us call twice in a row. At the time, we didn't realize just how fortunate it was for us that she was kind enough to answer the phone and then recommend we contact Dream Land Pet Memorial Center. Even though we contacted Dream Land after 6:30 in the evening, Matthew was both patient and kind when explaining their process. He also came to our home that night (he must have left immediately after hanging up the phone because he arrived without any delay) to pick up Toby. He was so kind and polite and compassionate in a completely natural way. Toby was the first pet that we've lost and Matthew was so patient and helpful with us and our confusion. He was so gentle with Toby and even let us send Toby's favorite toy along with him. All of this greatly touched our hearts. We had no idea of how much more was in store for us from Dream Land. When talking with Dream Land staff on the telephone, they truly understand and respect the love and relationship people share with their pets. When we arrived to pick up Toby's remains, we were promptly greeted by a kind gentleman named Stephen who explained everything we were receiving along with Toby's remains. The fur clippings and the extraordinary poem explaining where the fur clippings are taken and the reasoning behind them was overwhelming and so thoughtful. We received a beautiful paw print from Toby (we plan on turning this into a Christmas ornament so Toby will be able to share every Christmas with us). The literature provided to us both when Toby was picked up and when we picked up his remains was touching and also helpful, especially concerning guilt and the "what-ifs." Without Dream Land Pet Memorial Center, I don't know what we would have done. They made a horrible event more bearable with their compassion and service. Although I am not looking forward to the next time we will have to call upon Dream Land, I am comforted to know that they will be there when we need them.
Dream Land Pet Memorial Center
5
There is no improvement you are the best and I would know lost three babies in less than a year. The one person that is the best is Steven his voice on the phone is very confronting he is special
Dream Land Pet Memorial Center
5
We just lost our sweet boy Duncan last week (June 26). Duncan was 14 years old and was a huge part of our lives. When he was diagnosed with a fast growing non-operable tumor in May 2013 we knew it was a matter of time before we lost him. I started researching cremation and found Dream Land. I was very happy that I could pre-plan arrangements for Duncan, knowing that I would not be in any shape to do this when he was gone. The staff was wonderful and so helpful. When Duncan passed and Dream Land came to our home, they were so kind to us and let us take as much time as we needed to say goodbye one last time. My 5 year old had drawn a picture for Duncan and the gentleman that was there asked her if she would like to put it in the crate with him-very considerate. We were able to pick up Duncan's ashes a day later and once again we felt very cared for during this difficult time. Duncan was our family and Dream Land made us feel like he was their family too. The fur clipping was wonderful as well as the paw print. I am so happy we chose them to care for our boy. Thank you Dream Land for helping us!
Dream Land Pet Memorial Center
5
Losing my cat, Jade, was devastating, of course. Fortunately Dreamland helped me through the process of honoring Jade in a dignified manner and helping me through the grieving process, as well. I will highly recommend them to others (without reaervation) who might suffer the loss of their furry family members.
Dream Land Pet Memorial Center
5
The whole experience was fantastic, professional and handled very well. I appreciate all of the respect that was given to us and to Tequila. It made a very difficult time so much easier. Our whole family appreciates it greatly.
Dream Land Pet Memorial Center
5
Dream Land Pet Memorial Center exhibits empathy, compassion, and love for animals & owners alike. Thank you.
Dream Land Pet Memorial Center
5
I highly recommend Dreamland. When I lost my dog ,Daizy, they handled a very sad event with kindness and compassion. The paw prints looked wonderful and the fur clippings were a nice touch.
Dream Land Pet Memorial Center
5
"Our Most Recent Experience With Dream Land Pet Memorial Center:" We are sure that Dream Land gets many, many positive written reviews from those who have used Dream Land's services for their beloved pets. Because our pain, loss and grief is still so hard for us,, it is so much easier right now for us to say that we want to tell you our experience with your services was "a true blessing from God" in that he lead us to your advertisements in the past! Rather than write down everything that was so wonderful in what you did for us and our beloved chocolate lab, ABBY, we thought we would write about some of the things that were so very special to us! Your handout "If It Should Be" was the final thing that finally let us let ABBY go! That and especially along with our meeting with a lovely lady who told us she was the one that had been searching for so many of the things Dream Land provides when she lost her beloved pet. We were so upset at the time that we forgot to ask her name, but we believe she is probably Kevin Marcy's mother. She was such a tremendous guide on the journey we were about to take! We are so grateful for her! Also, the poem she shared with us "Old Pet in a Locket" about the various snips of hair from the pet gave us one of the most important keepsakes we have physically left of ABBY to still look at and touch! When we came to pick up ABBY's remains to take home with us, we met with a very compassionate young man, whose name (if we recall correctly) was Stephen. He shared with us his personal pet connection with the cremation process which gave us the satisfaction that what we chose to do with ABBY was the best thing for ABBY and us. The inclusion of the "Rainbow Bridge" story with ABBY's urn, gives us such hope in meeting with our ABBY again one day! We would just like to say Thank You for helping us with "one of the hardest things we've ever had to do in our lives". We'll never forget you! God Bless you Dear Dream Land! All our love, Mike, Dawn & ABBY, too Mathis
Dream Land Pet Memorial Center
5
we thank you very much for all the help and courtesy you showed us in the time of our grief.Everyone was extra nice and helpful.Next time we are by your facility we will stop to say hello.The little statue that we got from you has been a blessing to us.may god bless you for all you do.
Dream Land Pet Memorial Center
5
When the tough decision were to be made about having my best friend being put down, Dreamland was the best decision that I made.
Dream Land Pet Memorial Center
5
We lost our beloved lab, Alli on Friday. She was our constant companion and we will never be the same without her. She passed after vet hours and we searched the internet for options. We found a couple, but called Dreamland. They were very understanding, helpful and nice. We brought Alli to the crematory on Saturday morning and met Michael. He assured us he would be the one to be with Alli through the process and would take good care of her. We took comfort knowing he was going to be the one with her. Thank you Dreamland for taking such good care of our precious Alli. She has left us too soon, but will be forever in our hearts.
Dream Land Pet Memorial Center
5
Very sad event since my little buddy was taken from this world way to early. The compasion and helpfulness from the Dreamland staff was very much appreciated. Second time in 2 years I've had to use them.
Dream Land Pet Memorial Center
5
Thank you so much for the wonderful care and service you provided when we lost out sweet Muffin. Your employees were wonderful and very personable and attentive during this difficult time. We greatly appreciate your help and the package that we received when our baby was returned to us. Bless you for your kindness. The Burnhams
Dream Land Pet Memorial Center
5
We were referred to Dream Land Pet Memorial Center when our cat Nugget died. We were very impressed with the range of services they offered. Unlike other pet crematoriums that we looked at in the Atlanta area, they offered several extra services that we wanted to take advantage of (engraved photo frame, hair clippings, paw print, etc.). When another of our cats, Nebula, recently died, we went back to Dream Land Pet Memorial Center for a second time because we had been so impressed with the way they handled Nugget. They are very caring and considerate and treat your pet as the important member of the family that they are. I would definitely use them again and recommend them to others.
Dream Land Pet Memorial Center
5
Thank you again for providing the love, care and compassion for Missy. Having utilized Dreamland for two (2) of our other pets, the attention to detail and the sincere understanding in our time of need will always be remembered.
Dream Land Pet Memorial Center
5
my first experience with Dreamland was superb, and I will definitely use their services again, when I need to. They promote dignity and compassion and sensitivity....My Rajah and I received all three. I can't say enough good things about this wonderful group of people, and all that they do to ease the grief and pain, when you have to say goodbye. You just can feel that they really CARE. Thank you so very much, Dreamland. Kathy D'Amour
Dream Land Pet Memorial Center
5
Sharon and I were very pleased and comfortable in the way you handled the service. I made it very easy on us. Thank you, Daniel Frisbie
Dream Land Pet Memorial Center
5
Prompt caring service and nice presentation many options for those wanting more than standard cremation.
Dream Land Pet Memorial Center
5
I was treated with such kindness and understanding. My pet was respected and also treated kindly. I love and miss him so much and you were so understanding that I was in such grief helped me so much.
Dream Land Pet Memorial Center
5
This was the best experience in the most difficult of times. We are more than happy with the service and professionalism we experienced from Dreamland. It is nice to know there is a service like this.
Dream Land Pet Memorial Center
5
The staff was very helpful in explaining services offered and were respectful and compassionate about our loss. They took care of all arrangements with our vet and made this difficult time a little less painful for our family. Courteous and very professional, would highly recommend their services.
Dream Land Pet Memorial Center
5
After leaving a message with your answering service, I received a return call within minutes. It was well after midnight on a Friday night, and I believe I spoke with Steven. Steven could not have been more kind and more professional. He even offered to go pick up my precious Astro from the emergency vet in the middle of the night. I almost took him up on his offer, but he assured me he would pick up my baby first thing Saturday morning. I had a few phone conversations over the next few days in order to confirm the final arrangements, and each time I hung up the phone with a sense of peace. I am so glad that you do not send the remains through the mail. We picked up our precious Astro on Tuesday. Your facility is just beautiful and very comfortable. Steven could not have been more kind or more professional. He explained to us that each pet has an individual ID tag, which was with Astro's remains. This gave me such a sense of peace, knowing that we had given Astro the proper memorial that he so deserved. He was a magical dog. We are so glad that we used your Pet Memorial Services, and will continue to recommend you to everyone we know. Blake and I even discussed using your services for ourselves. Thank you so much for helping through this terrible time.

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