Reviews of Dream Land Pet Memorial Center in Acworth, GA

4.9 1,133 ratings

Categories: 
Pet Cremation, Pet Memorial, Pet Funeral Home
Business Description: 
Dream Land Pet Memorial Center and Cremation Services was started as the first full-service pet crematory and funeral home in Georgia. Our mission is to assist families with the cremation of their pets in a dignified and loving manner.
Dream Land Pet Memorial Center
5
This is the first time one of our Westies has passed at home. Dreamland was very prompt in coming to pick up Buddy at our home. They were very professional and caring in their handling of Buddy. Their entire staff if very considerate and professional. I recommend them to everyone who is facing that most difficult time.
Dream Land Pet Memorial Center
5
We can't begin to thank you enough for your help at a most difficult and heartbreaking time. You all were very understanding and respectful. We appreciated how everything was handled with dignity and compassion.
Dream Land Pet Memorial Center
5
Losing our 12 year old dog was very hard but Dream Land Pet Memorial Center handled Bama with dignity and care. We are very pleased with their service and now have a wonderful bit of Bama forever.
Dream Land Pet Memorial Center
5
It's been a rough time over the last 3 weeks since the loss of my little man Taz. He was my little buddy that practically went everywhere with me. It all happened so suddenly and unexpectedly. When I realized I was going to have to lose him, I immediately made the call to Dreamland and spoke with Matt. Matt was very sympathetic, supportive and helpful. In fact, all of the staff of Dreamland was amazing. From the gentleman that came to the vet to pick up Taz (he was so polite and respectful), to the owner Kevin, who was more than generous with Dremland's services. The services Dreamland provides and the exceptional way they treat their customers is truly a blessing to those like me who love and treat their pets as a member of the family. Thank you so very much for everything you did for me to honor and respect my little buddy Taz.
Dream Land Pet Memorial Center
5
Dream Land Pet Memorial Center was so incredibly wonderful when we lost our first pet and again this time (June 2015) with our precious Minnie. We are so thankful for the beautiful way she was memorialized.
Dream Land Pet Memorial Center
5
To everyone at Dream Land Memorial, we thank you for your kindness and understanding during this sad time of losing our beloved Maltese, Quincy. We chose Dream Land for a third time as we lost two of our other Maltese babies over the years. We always knew that our boys, Reggie, Ollie & now Quincy would be taken care of with dignity & grace.
Dream Land Pet Memorial Center
5
Excellent Service In our time of sorrow, we found comfort in knowing that Dream Land was there to help us through our loss. They were professional and yet compasionate. Thank you for making the process simple. We would definately share our experience and recommend Dream Land to our friends and neighbors.
Dream Land Pet Memorial Center
5
Everything we phenomenal, esp in these circumstances. The only improvement I can suggest is that I had to repeat information twice when calling. Once with the person answering and once with Bruce (who was great by the way) when he got on the phone. Obviously a technology or other tweak that would help make sure the person calling in their deceased pet only stated it twice. Such a small thing, but might make a difference down the road. Very pleased; thank you for taking such good care of our babies.
Dream Land Pet Memorial Center
5
We are so very pleased we choose Dreamland you handle our precious dog Lazy Day Mazy just like a funeral home for humans thank you so so much
Dream Land Pet Memorial Center
5
We used Dream Land after the passing of our beloved cat Lucky and absolutely love the service We lost Lucky at home and Bruce came out shortly after we called and picked him up. We talked for a while and he placed Luck in a blanket . He told us several times that he was sorry for our loss. We were pleased with the compassion and professionalism of all the employees we dealt with especially Bruce. Thanks Dream Land for helping us cope with the loss of Lucky and keeping his memories in our hearts Thanks again Bobby Joe & Doris Kidd
Dream Land Pet Memorial Center
5
It was unexpectedly and with great sadness that I had to make the difficult decision to let go of my 13 year old cat, Angel. It was the right thing to do but it is never easy. The process was made more bearable with the support and compassion of our vet, Dr. Stephanie Globerman, and her team, Ingrid, Julia, and Dina at Paws, Whiskers, and Claws. They highly recommended Dream Land as the last step in completing the journey of bringing Angel home for good. I am very grateful that they did. I contacted Matt and arranged for a same day cremation. He showed exceptional empathy, respect, and understanding in attending to the necessary final arrangements. Matt met us at the door with one of their dignified beds to put Angel in and led us to a private room, allowing us to spend as much time as we needed with her. He showed us the beautiful rosewood box that would be used for her ashes. Keepsake fur and whisker clippings as well as a ceramic paw print would be provided to me. Additionally I requested that ink paw prints be obtained for future use in crafting jewelry or other mementos. I would like to express my deepest gratitude to Matt and Dream Land for all their kindness, comfort, and professionalism during this time of loss. I appreciated everything they did and want them to know that they made a big difference during a very difficult time. Angel was a sweet and gentle soul. I miss her loving presence very much. Now she is a real angel soaring on wings and watching over us!!
Dream Land Pet Memorial Center
5
Thanks so much for your kindness at such a difficult time for me. Losing my little Diva was one of the hardest things I have had to deal with but Dream Land staff held my hand all the way. Thanks Again....
Dream Land Pet Memorial Center
5
Everyone was kind and professional. There was no pressure.
Dream Land Pet Memorial Center
5
Having a little Penny pass away unexpectedly was very difficult. Dreamland has made this process a little easier. I feel like we have her home with us now. They very professional and was treated with respect.
Dream Land Pet Memorial Center
5
I cannot express our gratitude for the excellent service you provided. You should be proud to offer such professional services in this day of lack luster customer care. I will be recommending your company to anyone that needs this type service.
Dream Land Pet Memorial Center
5
The passion and dignity provided for my 14 year old chihuahua made our loss much easier to deal with. She was a member of our family, and the service you provided was extremely valuable.
Dream Land Pet Memorial Center
5
I have used Dreamland twice now and I have always been impressed with their associates' professionalism and compassion. I highly recommend their services to anyone in need during this difficult time.
Dream Land Pet Memorial Center
5
I have had to use Dream Land a total of 4 times. I originally decided to use Dream Land after working in a vets office and they arrived to work with a family, after that I knew I'd go nowhere else. They made the experience of loosing my pets as easy as a difficult time can be. Their kindness and professionalism is refreshing.
Dream Land Pet Memorial Center
5
I was very pleased with Dreamland from the flexible scheduling to pick our sweet girl up to the kindness, empathy and dignity extended to us during a difficult time. I am grateful.
Dream Land Pet Memorial Center
5
Dreamland was very helpful at a difficult time. Bruce was more than professional, and helped us through it. The vet had not shown up when Bruce arrived. He offered to wait, or to give us his phone number and return. He returned immediately, and provided compassion and support during the euthanasia, which occurred at our home. Our dear Sabre was treated with the dignity and respect that he deserved, and that you promised. Thank you.
Dream Land Pet Memorial Center
5
I had dealt with another pet memorial in the past but our experience with Dream Land was so much better. Your professionalism, understanding and compassion made this difficult time a little easier to deal with. Thank you very much.
Dream Land Pet Memorial Center
5
I can't say how much I appreciate what you do. We really didn't have much interaction with your staff this time because we did everything by phone.
Dream Land Pet Memorial Center
5
Our sweet 10 year old Princess passed away at home and it was so devastating to our family. I called Dreamland and they were very kind from the moment I made contact with them. They were able to give us time to say goodbye to our sweet girl and they came out to get her. The gentleman that came out was very nice and very respectful. They definitely made a very sad situation easier by handling everything for us. Their prices were very affordable. I highly recommend them to everyone that loses their fur babies. The Dignity package was what we went with as our budget was very tight and that package included her little paw print that we will cherish forever. Thank you Dreamland for your services. I appreciate the affordability and the details that you provide with the package.
Dream Land Pet Memorial Center
5
Thank you for your prompt and courteous assistance. The kindness you showed helped.
Dream Land Pet Memorial Center
5
Excellent. Thank you
Dream Land Pet Memorial Center
5
I made a difficult decision on Friday, April 17th to let Mr. Boots go. Thank you Dream Land and most especially Matt for being there and supporting me. It was very sweet for Matt to put the carrier back together for me and give me all the time I needed to say goodbye. I'm glad Matt was the one who reunited me with Mr. Boots' remains. The hair clipping and paw print will be treasured for years to come. I will never forget the kindness you showed and how it helped me grieve in a healthy manner.
Dream Land Pet Memorial Center
5
Dreamland is caring, providing empathetic, dignified, and efficient service. My cat died on a Sunday and a rep was at my home within an hour. This was my second experience with Dreamland. I highly recommend them.
Dream Land Pet Memorial Center
5
You guys were great and very respectful in a very difficult and emotional time for our family. We would be happy to recommend your service to anyone! Thank you so much.
Dream Land Pet Memorial Center
5
I just wanted to thank everyone at Dreamland for being so warm and compassionate during such a difficult time. I know that my fur baby is being taken care of by people who truly care about animals and about me. When I called to make the arrangements the girl who answered the phone was so sweet and kind with her words, she told me I could call anytime if I needed to talk, that they are here for me during this difficult time. The man that came out to pick Zoe up was so nice, he told me he would sit there all afternoon if I needed more time with my girl, that he didn't want to rush me at all. I've used Dreamland three times now and each time is the same; kind, compassionate and caring people that I know will take care of my fur babies with the same dignity and love that you would expect. Even though this has been the hardest time of my life, knowing that my sweet girl was being handled by Dreamland was comforting.
Dream Land Pet Memorial Center
5
I am so impressed with their customer service! I just picked up Gertie today. She was my heart dog, and I so appreciate the dignity and respect she got from Dream Land.
Dream Land Pet Memorial Center
5
The staff at Dream Land are not only very professional, but they exhibit a sincere heartfelt sympathy for your loss with, in addition to aleiviating the pressure of making final arrangements. They walk you through each and everything with detail. Our family feels they go above and beyond and through the tears we are over joyed with the services and the extra details that we received that memorialized our Peanut. Thank you, DreamLand!
Dream Land Pet Memorial Center
5
Seven years ago we lost our first cat named Arianna. We took her to your original location in Kennesaw, as we had passed it on our way to the library. Kevin met with us then and he could not have been more kind. Last year I had to say goodbye to my two dogs, Shadow and Sheba. Again, I brought them to Dream Land, knowing they would be received with loving arms. Last week I had to say goodbye to Arianna's sister, Diana. Yesterday I brought her home in a small wooden box. There will soon be a brass plate on it and she will join her the line sister and canine brothers on a shelf in my home. I cannot say enough about the love and understanding given to me during the time that I have been coming to you. I lost my husband three years ago and saying goodbye to our shared pets was like saying goodbye to him again, too. I shall never forget your support, your kindness and your understanding. Thank you so much.
Dream Land Pet Memorial Center
5
Thanks for making a difficult time a little easier. We will definitely recommend.
Dream Land Pet Memorial Center
5
I chose your service because of the quick turnaround time in picking up my pet, so quickly after she passed. I also appreciate how quickly we received her, and everything looked very warm and professional when we received her. We also were impressed with the communication, as you kept us informed every step of the way, as to where our pet was in this very difficult process. Thank you for this service
Dream Land Pet Memorial Center
5
Outstanding - especially Michael who comes out to your home to pick up your pet.
Dream Land Pet Memorial Center
5
Very efficient ,caring, compassionate. I have not processed this loss...but I do appreciate that they were timely and got him back to me quickly. Thank You
Dream Land Pet Memorial Center
5
We have used Dreamland's services for three of our furbabies. Most recently after the loss of our 18 year old cat, Hershie. Each time we were very pleased with the service we received. It is very obvious they all love animals and understand our pets are family and the loss can be just as difficult as losing a human member of the family. I am very grateful this community has such a wonderful place as this to take care of our deceased pets.
Dream Land Pet Memorial Center
5
My most recent experience with DreamLand was made very pleasant in my dealings with Reed. He was very accommodating & helpful to what I needed for the recent loss of my oldest dog. Everyone there is always so sweet & calm in their demeanor & it helps calm even the most hysterical of clients in such a difficult time! :)
Dream Land Pet Memorial Center
5
We knew the day was coming when we have to make some tough decisions for our Shih Tzu, Bubba, who has been our baby for 17 years. He had a long, healthy life but we were never ready to give him up. Our day came on 2/9/15 and we had already made the decision to have him cremated when the time came. I had been up all night holding him, comforting and crying my eyes out to know what was coming. I found a wonderful vet who agreed to come out to our house to put him down..he had always been afraid to go the vet office "shaking" before we would get there and then chasing him around the car to get him out...I could not take him to the office on this final day. Thank God we could do this at home peacefully with our family in a very private way. We mad the dreadful call for your services and we were treated with kindness, understanding and responsiveness. It was heart wrenching to say the least to let our dear fur baby go. We picked up his remains within two days and your staff greeted us with concern and offered comforting words at a very difficult time. Thank you for treating our Bubba with love and respect. We will use your services again when the time comes for our other angels.
Dream Land Pet Memorial Center
5
Our experience with Dream Land was excellent in every way from their high quality of care to their genuine kindness. Their services were five star on all levels and their caring hearts made an extremely difficult event more bearable. Our family is so very grateful for all that Dream land did for us in the care of our beloved Rocky. I can recommend them without reservation. God bless them for their service.
Dream Land Pet Memorial Center
5
Great Company and friendly staff. My 13 year old lab passed about late one evening and they meet us at their shop at 10pm, very sweet. They care for animals so much and its comforting to know that our furbabies are in such great care. Thanks for making it a smooth transition.
Dream Land Pet Memorial Center
5
Dream Land treated our baby with the upmost respect. They were sensitive to us as they arrived to pick her up and answered any questions that we had as well as giving us as much time as we needed to say goodbye. When my husband picked her up from Dream Land the employee spent time talking with him and actually gave him time to tell her some stories about Raven and shared some of her own pet stories. All in all Dream Land was an amazing experience in a tough time for our family. The professionalism and the details are well worth it. We love that we have the keepsakes to remember her. Thank you!
Dream Land Pet Memorial Center
5
This is my 2nd time around with Dream Land and they are simple the BEST! This is the only Company that will ever handle my beloved animals! There attention to detail is just what you need at this time when everything is wrong in your life. Thank you for being so thoughtful and kind to my fur kid CHEWY.
Dream Land Pet Memorial Center
5
We have used Dream Land over the years for the passing of our cats and absolutely love the service. We just recently have used them twice in Jan 2015. Our cat Oli passed away in her sleep. I called Dream Land the next day and Jan was very compassionate about our loss. She emailed me the form and Bruce came by shortly after to the house to pick her up. We talked for a bit and he was very gentle and wrapped her in a blanket. We asked for her to be delivered to our vet office instead of picking her up. About a week later, she was and Dream Land called to again give us condolences and inform us she was delivered. About a week and 1/2 ago we lost our FIV cat Perry to cancer. It was sudden turn of events. He was brought to the vet for blood work to determine the weight loss and ended up collapsing so was rushed to Cobb Emergency Vet Clinic. An x-ray gave the worst news, cancer through out his body. We lost Perry that day. I called Dream Land and explained the situation and the gentleman who answered was very compassionate and understanding. This was mid afternoon, and I asked for Perry to be picked up at the emergency clinic. He was picked up that same day and we received a phone call notifying us. Then again, asked for him to be delivered to our vet instead of picking up. About a week later he was and Dream Land called to notify us that he was delivered. We are always pleased with the compassion and professionalism of all the employees we have dealt with and the great communication provided from beginning to end of the service by all. Thanks Dream Land for helping us cope with the loss of each of our cats and keeping their memories in our hearts.
Dream Land Pet Memorial Center
5
Prompt, efficient and compassionate service.
Dream Land Pet Memorial Center
5
The services, products and options you offer for our beloved pets are invaluable. I learned of Dream Land through Angels Among Us. I knew exactly what I wanted for my baby girl and I am so thankful for all of you. For your compassion and understanding that our pets are family and deserve the same treatment at the end of their road as we do. It was an extremely difficult journey for me with Foxy. Knowing I had everything I sincerely wanted for her at the end of our journey together gave me an indescribable comfort. I sincerely appreciate everything you did for us during one of the hardest times. You are all angels in my eyes. There are no words that can describe how truly thankful I am for all that you've done. ♡♡♡♡♡ FOXY WILL BE FOREVER REMEMBERED, FOREVER LOVED ♡♡♡♡♡
Dream Land Pet Memorial Center
5
This was our first expierience with Dream Land Pet Memorial Center. When we had to make the heartbreaking decision to let our precious pet Peaches go, our vet gave us the information from Dream Land. Just a few calls left us with the reassurance Peaches would be handled with the utmost care. Peaches was a loyal family member just short of 18 years. When we picked her remains up and received the clippings of her coat and the cement paw print along with the Pet in a Locket poem, we felt she was coming home once again to stay. Thank you to the entire staff at Dream Land for making this experience comforting during a most difficult time.
Dream Land Pet Memorial Center
5
Dear Kevin, I could not have been more pleased with your services and the way my pet was taken care of.Your last name should be Mercy.You came out on a rainy Saturday night to take care of my burden. I tried another service someone recommended, it was absolutely horrible. All they told me was what they couldn't do, not what they would do. I am quite particular regarding services and customer service. You were fantastic, I could not have been more pleased and you could not have been more helpful during this tragic period. Thank You Patrick Minardi and Jake
Dream Land Pet Memorial Center
5
Dream Land was very compassionate and professional. They took such good care of Jello and made such a painful process as simple as possible. I would highly recommend their services to any grieving pet-parent.
Dream Land Pet Memorial Center
5
Thanks again for all you do. This is our second dog we have brought to y'all and your staff has made our loss easier each time.

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