Reviews of Dream Land Pet Memorial Center in Acworth, GA

4.9 905 ratings

Categories: 
Pet Cremation, Pet Memorial, Pet Funeral Home
Business Description: 
Dream Land Pet Memorial Center and Cremation Services was started as the first full-service pet crematory and funeral home in Georgia. Our mission is to assist families with the cremation of their pets in a dignified and loving manner.
Dream Land Pet Memorial Center
5
From the moment Michal arrived at our home, to the day I picked up my pets ashes I found Dreamland to be the right choice for me. Their staff could not have been more sensitive and caring to our family at time we needed it. The night Michael arrived in our home, was the night we lost our dog, who died suddenly of heart failure. It was so unexpected, and he showed true compassion and understanding. He allowed us and our other dogs to say goodbye in a very personal way, and understood our grief. The contact Dremland maintained with us showed that the caring did not stop, and the day we picked up the ashes was just as caring as that night. Thier staff could not have been more understanding. This is the second pet we have lost in three years that Dreamland helped us with, and when my last two dogs go, I will defintely use them again.
Dream Land Pet Memorial Center
5
Unfortunately, this is the third time in 10 months that I've had to use Dream Land and they've been wonderful each time. Very understanding and sympathetic with my loss. Very goo customer service.
Dream Land Pet Memorial Center
5
Great service and great people. More than we expected and feel our pretty was well taken care of. Thank you.
Dream Land Pet Memorial Center
5
We could not be more satisfied with the manner in which our needs were met, during this sad and trying time, by the folks at Dream Land. Matt, in particular, was especially caring and respectful as we dealt with the loss of Luke, a member of our family for 16 years. Thank you, Bill and Anne Joyner
Dream Land Pet Memorial Center
5
Thank you Dreamland. You were there for us during a very difficult time. We appreciate all you have done. You made a hard time easier.
Dream Land Pet Memorial Center
5
Sassy was a very big part of our lives and we cherished her as we would have a child of our own. We appreciate the care you provided and the quickness of your response. Thank you for taking care of our very dear loved one. Every step of our house holds a memory for her. We will love her forever.
Dream Land Pet Memorial Center
5
I have used Dream Land Pet Memorial Center for several years. The staff is very helpful, courteous, and everyone has been kind and sympathetic. I love the gentle care they have always shown with my departed dogs. They take some of the sting out of such a terrible experience. Thank you Dream Land, for helping me say good bye to my very best friends.
Dream Land Pet Memorial Center
5
When our cat died, we were grief stricken, and the staff at Dream Land made the decisions and the process so easy. Everyone there was kind, considerate and caring. Thank you for helping us through such a difficult time. Laura and Dean Kerekes
Dream Land Pet Memorial Center
5
Your ministry helped us cope with our loss. Thank you for being so compassionate.
Dream Land Pet Memorial Center
5
I can not thank you enough for the kindness you offered during the passing of my pug, Sadie. Everyone that I spoke with, took the time to listen to my Sadie Stories and shared stories of their beloved pets who have crossed and wait for us at Rainbows Bridge. Your entire staff was professional. They called to let me know that they had Sadie and when she would come home. That personal touch gave me great comfort.
Dream Land Pet Memorial Center
5
We have used Dream Land twice. Both times our beloved pet was treated with the utmost dignity. Both times our own fragile hearts were treated with genuine kindness and caring upon picking up the remains of our sweet pets. We especially appreciate the extra services offered (pet paw print, fur clippings, and poem). Thank you for treating our fur kids like they were your own.
Dream Land Pet Memorial Center
5
My pets are my four legged children. I very sadly lost two of my treasured girls 9 days apart, Pearl and Tinsel. My heart has been broken. I am so grateful that Dream Land understands the depth of a pet parents love and treats this bond with respect and dignity. My deepest gratitude!! Additionally, w the loss of my first girl, Pearl, it happened on the weekend. I was met at the facility w no additional charge on a Sunday. I found this to be the most kind gesture of all as we do not plan for these events to take place Mon-Fri. This was actually the deciding factor for me choosing Dream Land. I am so grateful to the employee who met me that sad day. Dream Land is the most wonderful place to assist you through the most difficult time. Thank you!
Dream Land Pet Memorial Center
5
Our experience with Dream Land Pet was a comforting one. We went to Dream Land again based on the professionalism,caring and heartfelt services that were provided. Dream Land made a very sad experience a tolerable one based on the situation. Special thanks to Stephen Spires and to all the Dream Land personnel, our sincerest heart felt thanks.
Dream Land Pet Memorial Center
5
Ever since my other Golden Retriever died 6 years ago and I had to bury her with the help of my son one night in the rain, I have worried about what I was going to do when my super-sized Golden, Tanner died. In his heyday, he weighed around 125 lbs. Too big to really handle and as large as a young human to bury. After Tanner died last week, we found Dream Land Pet Memorial Center. Had I known about them sooner, I would not have worried about his final resting arrangements the last 6 years. Dream Land Pet Memorial Center picked up my pet quickly at my house with respect and dignity. He was cremated individually (a big plus verses other group pet cremations) and I picked him up this week as scheduled. There were no hidden fees and his remains, container, paw print and fur clipping were all provided as promised in a comfortable and professional setting. I will remember and recommend Dream Land Pet Memorial Center when the need arises. They took and worry and hassle out of my beloved friends passing. Sincerely, Charles Novak...
Dream Land Pet Memorial Center
5
On June 9th our beautiful Green Winged Macaw "GRACE" passed. Grace was 26 years old and this size bird has a life expectancy of around 75 years. Grace was a great communicator. Large birds have a mind of a three year old. We are devastated with the loss of our dear companion. She loved being outside with us in "her tree". Talking the entire time. One of Grace's favorite sayings was "do you want crackers and nuts" which meant she was ready to eat. She often called all of our other family members (pets) by name. Grace whispered when she first woke up. When asked what does the dog say Grace would respond in saying "woof woof". I could go on and on. Dream Land had helped us three years ago when Roxy (our 14 year old boxer) passed over the Rainbow Bridge. We were VERY moved with the care and respect that was shown for our deeply missed loved one. I am sure Grace is now with her. Kevin, Jane and Stephen obviously care for all pets that will be forever missed. At this time of great emotion, Dream Land was there for us...as I am sure they are for all they help thru this life changing event. From the first call speaking with Jane, I immediately heard in her voice the reaching out to me. When it was time to bring Grace to Dream Land....Jane, Kevin and Stephen were waiting for us. In a serene and quiet room, set for the last moments of our time with our beautiful companion Grace, we never felt hurried. We were never made to feel this was a business matter. The time at Dream Land with Jane, Kevin and Stephen showed my husband and myself we had no fear of how our girl would be loved and treated while in the hands of our friends at Dream Land. Thank you Dream Land...Joann and Dick Koch
Dream Land Pet Memorial Center
5
This is my 2nd experience with Dream Land and the same review applies. The last time was when one of my cats died in 2010, and the staff was just as caring and attentive this time (2014) with my 2nd cat as they were then: Reasonable/competitive prices, compassionate employees and thoughtful extras included with the cost of cremation. I wouldn't have patronized them again my experience hadn't been so exceptional the 1st time. Highly recommended.
Dream Land Pet Memorial Center
5
Very compassionate and professional. We have already recommended you.
Dream Land Pet Memorial Center
5
We would like to thank you for the great care that you showed to our beautiful Gabby.
Dream Land Pet Memorial Center
5
We had to say goodbye to our almost 16-year old cat Herman (a name you could never forget). He died in our house where he was loved so much. We are thankful for that as he was outside and managed to make his way to our front porch. You read about cats wandering off to die but we truly believe he did everything he could to get to us so we could be with him. The gentleman who came to pick him up was so compassionate and caring. He handled Herman with such care. I met a different gentleman when I came to pick Herman up. He assured me he had been with him during the whole process. As I can imagine how hard it is to be with people crying, he was very attentive and caring as well. We are moving in a couple of months and we couldn't imagine leaving him behind, I'm so glad we found you. Thank you for helping us with a very difficult time in our life.
Dream Land Pet Memorial Center
5
I can not thank the staff of Dream Land enough. They have supported our family through the tough losses of our furry children. Dream Land has always been very considerate and sincere when it comes to helping us bring our children home for the last time. Thank you
Dream Land Pet Memorial Center
5
Our experience with Dream Land Pet Memorial Center was comforting. They took care of our Sugar and they were very sympathetic to our needs and wants. Our Sugar is back home with us now and we want to thank Dream Land for being so kind. I will recommend Dream Land!
Dream Land Pet Memorial Center
5
I'm very grateful that you offer such a special service for our very beloved cat Sampson. I'm thankful also that Orr Animal Hospital referred Dreamland to us. We're specially moved by the Rainbow Bridge story which help to lessen the pain knowing that one day again we'll meet up with Sampson. We love his paw print and cherish the clumps of his hair. Thank you all very much. Dreamland offers such wonderful service.
Dream Land Pet Memorial Center
5
We unexpectantly lost our beloved fog Kynlyn this week.. Dreamland gave our family a piece of mind that our sweet dog was taken such good care of. The staff was so genuinely caring and was very helpful in all aspects of services offered. Our family will always be grateful for their kindness during a difficult time. I highly recommend them to anyone that truly loves their pet..
Dream Land Pet Memorial Center
5
We just wanted to say THANK YOU to Dream Land Pet Memorial Center. We were not ready to say goodbye to our beautiful boy Chewy that day. We had to make the decision at the doctor’s office and they told us about Dream Land. The staff at the doctor’s office reviewed the paperwork with us and told us about the options that Dream Land offered before we spent our last moments with Chewy. The vet promised that Dream Land would take care of our sweet boy and would let us know when he would be home again. It was wonderful for someone else to take care of everything since our hearts were breaking. Dream Land Pet Memorial Center's staff provided outstanding service to our family and did take care of our Chewy. They came and picked him up from the doctor’s office for us. My husband spoke with the staff during the week and they told us not to worry about a thing and they would call when he was ready to come home. When we picked Chewy up we know what wonderful care he had received. The staff treated him like a true family member. His ashes were place in a beautiful wooden urn. We received a certificate of his passing, a beautiful ceramic paw print from his hand and keepsake fur clippings. Our family was truly blessed with all the support and care that was show to our loved boy Chewy by Dream Land.
Dream Land Pet Memorial Center
5
Dreamland was very helpful and caring with the way they handled the cremation of my dog Jessie. They were very helpful from the first moment that I had to contact them with their kindness. The way that they were able to clip the fur from my dog Jessie and put his pawprint in stone meant alot to me and my family. This leaves us with a lasting memory of our dog that we can and will cherish forever. The way that these people care for each and every animal that comes through their doors and that, as a pet owner, means the world to me. Many thanks to Kevin and all the staff at Dreamland that have helped us to remember Jessie, forever and always. thank you for helping us in this difficult time, one of the hardest thing we have ever had to do in our lives , thank you very much . We will never forget you ! God Bless You All at Dream Land ! with Love Nancy , Thomas ,Mathew and Sean Brubaker.
Dream Land Pet Memorial Center
5
I had a wonderful experience using Dream Land after losing my dog Lucy. Everyone I spoke with at Dream Land was so helpful during my grieving process and understanding of my heartbreak. It is comforting to see Lucy's remains in the beautiful urn I selected, and to know that she is always here with me, as she was in life for 13 years.
Dream Land Pet Memorial Center
5
Dream Land Pet Memorial Center exceeded any expectation and met some we didn't realize we had. The sorrow of losing my black cockerspaniel, Rachel, was so overwhelming that my daughter stepped in and found the perfect place-Dreamland. The sympathy and regard for our loss was genuinely expressed throughout the process with such care and professionalism. When Wesley arrived to transport Rachel from our home, he was very sensitive to allowing our daughter and other dog say their good byes, keeping her wrapped in her blanket with her favorite toy-that meant so much to me. Not once did anyone refer to Rachel other than "my baby" which is what I actually called her more than her name. Even when it was time to finally bring our last tangible memories of Rachel home. Dreamland staff worked with my family needs. Everything from the impeccable attire, decorum and most importantly the genuine compassion provided by the grief counselor (I think his name was Stephen) was delivered with such respect and class. The beautiful floral carved urn, hair clippings, paw print with her name embossed into the clay modeling...flooded my heart with emotion when I saw it, and Dreamland was prepared for that in their receiving room with Kleenex on hand. Every detail was so well thought out and executed. Thank you and God's blessings to you alway. This experience gave me the peaceful closure and last beautiful memories of my baby, Rachel
Dream Land Pet Memorial Center
5
When I had to make the decision To let go of Logan Michael happen to be at the doctors office. It was a total blessing. Michael treated my sweet Boo with respect and gentleness. Michaels sweetness gave me assurance that Logan with be taken care of. My heart grieves for my sweet baby but thank you Dreamland for your precious care of my Logan
Dream Land Pet Memorial Center
5
I appreciated the tenderness of the people I dealt with. The show of compassion at such a difficult time was most affirming. I would recommend Dream Land to anyone seeking cremation for their special pet. My Sebastian was extremely special to me, and it is a comfort to have a bit of his fur and his paw print.
Dream Land Pet Memorial Center
5
This is our third experience using DreamLand. You and your caring staff have been wonderful in helping us say goodbye to our dog, Cinnamon, our water dragon, Bazzy and now our 18-year-old cat, Snowball. We have several more pets at home and when the time comes to help them to the Rainbow Bridge, we will be calling Dream Land again.
Dream Land Pet Memorial Center
5
My husband and I were so thankful to have a place like Dream Land Pet Memorial Center near our home when our beloved, precious, angel, White Kitty, passed away. Everyone was very professional and kind. I would not hesitate to recommend Dream Land Pet Memorial Center. Thank you so much for providing such a wonderful service at a very, difficult time!
Dream Land Pet Memorial Center
5
Our experience recently with the passing of Max, our beloved black lab, was much like everyone describes. When Max started declining we knew we needed to move forward with Max going to heaven. I called as we were headed to the vet and they said they would be there. After he passed we were told by the vet staff that they were there. This was a very short time after I called them. He treated him with such respect. They had a bed that he was placed in and covered him up. At no time did he grab or throw him. We were able to stay while he was loaded into the car and taken away. This is a great company and the respect they will show your animals after death is the same respect you would show them. We will never use or recommend any other company for this service.
Dream Land Pet Memorial Center
5
Losing this valuable member of our family is so painful. Dream Land employees do not take your grief lightly and I felt reassured that our Scooby would be treated individually and with respect. The memorial items are so thoughtful. Having to face the reality of Scooby being gone was made easier when dealing with someone that recognizes and respect your loss. Thank you.
Dream Land Pet Memorial Center
5
An evening, returning home from work, was just an odd event that night. Things that usually happen when we arrive home from work didn't happen, the aura about the home was just different. Strange even. Then I knew. Our beloved Maggie had recently been diagnosed as terminally ill, with about 6 months to a year to remain in our lives; to remain our dearest, sweetest Friend, and my Buddy. I found Maggie peacefully on her bed, passed on in her sleep. We were devastated thinking we still had some precious time with her. It was really similar to losing a family member...we were kind of lost for a couple of hours then realized we needed to begin arrangements. We always knew she would be cremated so I searched online, ran across a couple of crematories, and then I found Dreamland. What attracted me the most to their website was 24 hour service and specializing in individual cremations. We didn't want the ashes of others, just our Maggie. We made the after hour call and received a wonderfully compassionate person who would get in touch with the on call service person. And within 3 minutes, we received a call from another wonderfully compassionate person who completely understood our issue, assisted us with the decisions that we struggled with, and provided information that allowed us to better continue with this difficult process. The following day we carried Maggie to Dreamland where we met Stephen. Everyone we met through this experience, including Mr. Kevin Marcy (very brief meeting), has just been tremendous. However, I need to make a special mention and give accolades to Stephen. To Stephen: Thank you! Your compassion, gingerly expressions, and sincere facilitation of our situation, eased our hearts and settled our minds from losing our Maggie. From our experience, you are the perfect person for the job that you do! Because of you, we have recommended Dreamland to everyone we know who has pets. To Dreamland: Thank you as well. The most professional and warm experience that could be experienced in this situation. Our loss was made easier because of you and your staff. We know our Maggie is resting in peace.
Dream Land Pet Memorial Center
5
I have worked at a vet clinic for the past seven years. In that time I have interacted with many different pet crematories. I can honestly say that Dream Land is the best at what they do. All of their staff truly cares and it shows. They treat your pet with the love and respect they deserve. They are always prompt to pick your pet up so they don't have to be placed in the freezer. That is typically not the case with other crematories. They are always gentle when transporting the pets and are always respectful. So when I had to say goodbye to my Hope nearly two weeks ago, there was no question that I was going to use Dream Land to take care of her remains. I decided to drive to Dream Land's office in Acworth and drop Hope off myself. The staff was warm and compassionate as always, and they have a beautiful facility. It took less than a week to receive Hope's ashes which were placed in a gorgeous carved wooden box. They also have many different urns you can choose from if you want something different. Also, they include a clay paw print with her name stamped on the back and a fur & whisker clipping. It was hard not to get emotional when looking at all of these memories of her, but I'm so glad that I have them. Dream Land does a wonderful job of commemorating your pet so you can remember them forever. It is never an easy task to say goodbye to your pet, but you can trust that Dream Land will take great care of your loved one from start to finish. Thank you Kevin, Matt, Steven, Jane, and all of the Dream Land staff for making a hard time just a little easier!
Dream Land Pet Memorial Center
5
Your service and kindness was much apprieciated following the recent death of our much loved Cinnabar. We wanted him to have the dignity he deserved. Thank you for being there.
Dream Land Pet Memorial Center
5
I contacted Kevin, the owner, when I knew our loved one was close to being put to sleep. He explained all and was very helpful as was the staff during the entire time. When I called them to pick her up they were kind and caring. During everything they always asked if there was anything they could to help. When we picked her up, the urn we chose was beautiful and high quality and the gentleman was so kind and caring. I would never go anywhere else. Thank you!
Dream Land Pet Memorial Center
5
Wonderful people, I lost two of my dogs on the same day. We had planned to say goodbye to our pet of 17 years but we were taken by surprised of our 4 year old dog with a sudden illness. My beloved babies died on the same day and everyone at Dreamland helped so much with the cost, their sympathy, kindness and understanding. Thank you all for helping ease our pain.
Dream Land Pet Memorial Center
5
Our sweet boxer had cancer. She had been with us for 11 years. This was our second dog we had to put to sleep. We wouldn't have considered any other company to help us through this process. Dreamland is professional, kind and considerate of your feelings. I'm glad they were there for both our girls! Thank you!
Dream Land Pet Memorial Center
5
I had to tell you how comforting it was to have our beloved dog, Ginger taken care of by your facility. We were devastated by her unexpected passing and wanted her to be given the utmost respect in her death. Matthew came to our home after hours to pick her up, and was so kind and comforting to both my son and me. He assured us she would be well taken care of . When we met with the kind lady at Dreamland the day we received her remains and paw print, she was so kind and understanding talking to us about the loss of a pet that meant everything to us. It was the best experience we could have had under the circumstances. We felt we had "done the right thing" by Ginger putting her in your care. I cannot thank you enough. Thank you all from the bottom of my heart Nancy Brenny
Dream Land Pet Memorial Center
5
We were treated with the utmost courtesy and everyone we came in contact with was very helpful. I would definitely recommend your services to others who may be in need of an understanding staff of professionals in their time of loss. We thank you for all of your help.
Dream Land Pet Memorial Center
5
The Dreamland family always makes a difficult time easier to get through. Have used them several times in the past and would not consider using anyone else!
Dream Land Pet Memorial Center
5
Very professional service. Urn and plaque were very nice and well done. It is hard to lose a beloved pet but Dream Land made the cremation and burial process easy.
Dream Land Pet Memorial Center
5
Thank you for such wonderful service and empathy during such a difficult time. It gave us peace to know all the details were handled with dignity. "We love you Roamy!"
Dream Land Pet Memorial Center
5
I contacted Dream Land Pet Memorial Center after both my friend and I looked into finding a pet crematory for my sweet boy, Shakes. Shakes was 13yrs 2months and 19days old when he was put to rest. There was a mix up with the picking up of Shakes on the day he was put to rest but everything went great prior to and after Dream Land picked up Shakes. The staff at Dream Land was very supportive and understanding. They took the time and listened to me and answered any questions I may have had. There was no pressure to purchase any additional products at the time I picked up Shakes cremains. Shakes was treated with lots of respect and dignity when I picked up his cremains. I would definitely recommend Dream Land Pet Memorial Center to anyone. I have another furry pet named Skippy (also a dog) and I plan to go back to Dream Land when it is his time to go rest.
Dream Land Pet Memorial Center
5
We recently lost our dog, Baby. She was the sweetest dog to ever live and we were completely wrecked. Dreamland truly eased our pain. Every person we dealt with at dreamland was so helpful and kind. The gentleman that came to pick up Baby was sympathetic and made the process as painless as possible. The director allowed us to pick up her remains from the crematory (separate location from the office) so that we could get her back right away. The gentleman at the crematory was wonderful too--kind and understanding and very respectful of Baby. At the showroom they had many beautiful memorial items to choose from and the man that helped us there was also fantastic. No matter what we asked for they met our requests without pause or question. My husband selected dreamland because they handle their pet business exactly like a human funeral home. We absolutely loved everyone we dealt with. I cannot express how much we appreciate their help through a very difficult situation. Would give 10 stars if I could.
Dream Land Pet Memorial Center
5
Thank you very much for taking care of our sweet Bella. She was taken from us much sooner than we expected and to know she was in excellent hands was a comfort to our entire family. Our boys are happy to have Bella back home with our family once again. While we hope that it is a long time before we need your services again, we would give our pet to you all again. Thank you for the support in our sad times.
Dream Land Pet Memorial Center
5
Thank you for handling our pets with care and respect - We have used Dreamland on 3 occasions and been very pleased with the service and care we have received. Our pets are our furbabies and it is very comforting at a time of loss to have someone going the extra mile to ensure we and our pets are cared for properly.
Dream Land Pet Memorial Center
5
We were heartbroken over the death of Raku, our sweet, beautiful "baby girl" kitty. Everyone at Dream Land was very caring and kind and respectful in dealing with her and with us. You did a beautiful job and returned her to us promptly. Thank you for lessening the pain of our loss.
Dream Land Pet Memorial Center
5
We have used DreamLand for two of our pets. Both were great experiences. They understand how our animals are our babies and losing one is difficult to get through. They listened to us and were engaged with our pain and grief. Their services are impeccable and if you love your pets as much as we do, you will want them at your side.

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