Reviews of Dream Land Pet Memorial Center in Acworth, GA

4.9 891 ratings

Categories: 
Pet Cremation, Pet Memorial, Pet Funeral Home
Business Description: 
Dream Land Pet Memorial Center and Cremation Services was started as the first full-service pet crematory and funeral home in Georgia. Our mission is to assist families with the cremation of their pets in a dignified and loving manner.
Dream Land Pet Memorial Center
5
I can't say how much I appreciate what you do. We really didn't have much interaction with your staff this time because we did everything by phone.
Dream Land Pet Memorial Center
5
Our sweet 10 year old Princess passed away at home and it was so devastating to our family. I called Dreamland and they were very kind from the moment I made contact with them. They were able to give us time to say goodbye to our sweet girl and they came out to get her. The gentleman that came out was very nice and very respectful. They definitely made a very sad situation easier by handling everything for us. Their prices were very affordable. I highly recommend them to everyone that loses their fur babies. The Dignity package was what we went with as our budget was very tight and that package included her little paw print that we will cherish forever. Thank you Dreamland for your services. I appreciate the affordability and the details that you provide with the package.
Dream Land Pet Memorial Center
5
Thank you for your prompt and courteous assistance. The kindness you showed helped.
Dream Land Pet Memorial Center
5
Excellent. Thank you
Dream Land Pet Memorial Center
5
I made a difficult decision on Friday, April 17th to let Mr. Boots go. Thank you Dream Land and most especially Matt for being there and supporting me. It was very sweet for Matt to put the carrier back together for me and give me all the time I needed to say goodbye. I'm glad Matt was the one who reunited me with Mr. Boots' remains. The hair clipping and paw print will be treasured for years to come. I will never forget the kindness you showed and how it helped me grieve in a healthy manner.
Dream Land Pet Memorial Center
5
Dreamland is caring, providing empathetic, dignified, and efficient service. My cat died on a Sunday and a rep was at my home within an hour. This was my second experience with Dreamland. I highly recommend them.
Dream Land Pet Memorial Center
5
You guys were great and very respectful in a very difficult and emotional time for our family. We would be happy to recommend your service to anyone! Thank you so much.
Dream Land Pet Memorial Center
5
I just wanted to thank everyone at Dreamland for being so warm and compassionate during such a difficult time. I know that my fur baby is being taken care of by people who truly care about animals and about me. When I called to make the arrangements the girl who answered the phone was so sweet and kind with her words, she told me I could call anytime if I needed to talk, that they are here for me during this difficult time. The man that came out to pick Zoe up was so nice, he told me he would sit there all afternoon if I needed more time with my girl, that he didn't want to rush me at all. I've used Dreamland three times now and each time is the same; kind, compassionate and caring people that I know will take care of my fur babies with the same dignity and love that you would expect. Even though this has been the hardest time of my life, knowing that my sweet girl was being handled by Dreamland was comforting.
Dream Land Pet Memorial Center
5
I am so impressed with their customer service! I just picked up Gertie today. She was my heart dog, and I so appreciate the dignity and respect she got from Dream Land.
Dream Land Pet Memorial Center
5
The staff at Dream Land are not only very professional, but they exhibit a sincere heartfelt sympathy for your loss with, in addition to aleiviating the pressure of making final arrangements. They walk you through each and everything with detail. Our family feels they go above and beyond and through the tears we are over joyed with the services and the extra details that we received that memorialized our Peanut. Thank you, DreamLand!
Dream Land Pet Memorial Center
5
Seven years ago we lost our first cat named Arianna. We took her to your original location in Kennesaw, as we had passed it on our way to the library. Kevin met with us then and he could not have been more kind. Last year I had to say goodbye to my two dogs, Shadow and Sheba. Again, I brought them to Dream Land, knowing they would be received with loving arms. Last week I had to say goodbye to Arianna's sister, Diana. Yesterday I brought her home in a small wooden box. There will soon be a brass plate on it and she will join her the line sister and canine brothers on a shelf in my home. I cannot say enough about the love and understanding given to me during the time that I have been coming to you. I lost my husband three years ago and saying goodbye to our shared pets was like saying goodbye to him again, too. I shall never forget your support, your kindness and your understanding. Thank you so much.
Dream Land Pet Memorial Center
5
Thanks for making a difficult time a little easier. We will definitely recommend.
Dream Land Pet Memorial Center
5
I chose your service because of the quick turnaround time in picking up my pet, so quickly after she passed. I also appreciate how quickly we received her, and everything looked very warm and professional when we received her. We also were impressed with the communication, as you kept us informed every step of the way, as to where our pet was in this very difficult process. Thank you for this service
Dream Land Pet Memorial Center
5
Outstanding - especially Michael who comes out to your home to pick up your pet.
Dream Land Pet Memorial Center
5
Very efficient ,caring, compassionate. I have not processed this loss...but I do appreciate that they were timely and got him back to me quickly. Thank You
Dream Land Pet Memorial Center
5
We have used Dreamland's services for three of our furbabies. Most recently after the loss of our 18 year old cat, Hershie. Each time we were very pleased with the service we received. It is very obvious they all love animals and understand our pets are family and the loss can be just as difficult as losing a human member of the family. I am very grateful this community has such a wonderful place as this to take care of our deceased pets.
Dream Land Pet Memorial Center
5
My most recent experience with DreamLand was made very pleasant in my dealings with Reed. He was very accommodating & helpful to what I needed for the recent loss of my oldest dog. Everyone there is always so sweet & calm in their demeanor & it helps calm even the most hysterical of clients in such a difficult time! :)
Dream Land Pet Memorial Center
5
We knew the day was coming when we have to make some tough decisions for our Shih Tzu, Bubba, who has been our baby for 17 years. He had a long, healthy life but we were never ready to give him up. Our day came on 2/9/15 and we had already made the decision to have him cremated when the time came. I had been up all night holding him, comforting and crying my eyes out to know what was coming. I found a wonderful vet who agreed to come out to our house to put him down..he had always been afraid to go the vet office "shaking" before we would get there and then chasing him around the car to get him out...I could not take him to the office on this final day. Thank God we could do this at home peacefully with our family in a very private way. We mad the dreadful call for your services and we were treated with kindness, understanding and responsiveness. It was heart wrenching to say the least to let our dear fur baby go. We picked up his remains within two days and your staff greeted us with concern and offered comforting words at a very difficult time. Thank you for treating our Bubba with love and respect. We will use your services again when the time comes for our other angels.
Dream Land Pet Memorial Center
5
Our experience with Dream Land was excellent in every way from their high quality of care to their genuine kindness. Their services were five star on all levels and their caring hearts made an extremely difficult event more bearable. Our family is so very grateful for all that Dream land did for us in the care of our beloved Rocky. I can recommend them without reservation. God bless them for their service.
Dream Land Pet Memorial Center
5
Great Company and friendly staff. My 13 year old lab passed about late one evening and they meet us at their shop at 10pm, very sweet. They care for animals so much and its comforting to know that our furbabies are in such great care. Thanks for making it a smooth transition.
Dream Land Pet Memorial Center
5
Dream Land treated our baby with the upmost respect. They were sensitive to us as they arrived to pick her up and answered any questions that we had as well as giving us as much time as we needed to say goodbye. When my husband picked her up from Dream Land the employee spent time talking with him and actually gave him time to tell her some stories about Raven and shared some of her own pet stories. All in all Dream Land was an amazing experience in a tough time for our family. The professionalism and the details are well worth it. We love that we have the keepsakes to remember her. Thank you!
Dream Land Pet Memorial Center
5
This is my 2nd time around with Dream Land and they are simple the BEST! This is the only Company that will ever handle my beloved animals! There attention to detail is just what you need at this time when everything is wrong in your life. Thank you for being so thoughtful and kind to my fur kid CHEWY.
Dream Land Pet Memorial Center
5
We have used Dream Land over the years for the passing of our cats and absolutely love the service. We just recently have used them twice in Jan 2015. Our cat Oli passed away in her sleep. I called Dream Land the next day and Jan was very compassionate about our loss. She emailed me the form and Bruce came by shortly after to the house to pick her up. We talked for a bit and he was very gentle and wrapped her in a blanket. We asked for her to be delivered to our vet office instead of picking her up. About a week later, she was and Dream Land called to again give us condolences and inform us she was delivered. About a week and 1/2 ago we lost our FIV cat Perry to cancer. It was sudden turn of events. He was brought to the vet for blood work to determine the weight loss and ended up collapsing so was rushed to Cobb Emergency Vet Clinic. An x-ray gave the worst news, cancer through out his body. We lost Perry that day. I called Dream Land and explained the situation and the gentleman who answered was very compassionate and understanding. This was mid afternoon, and I asked for Perry to be picked up at the emergency clinic. He was picked up that same day and we received a phone call notifying us. Then again, asked for him to be delivered to our vet instead of picking up. About a week later he was and Dream Land called to notify us that he was delivered. We are always pleased with the compassion and professionalism of all the employees we have dealt with and the great communication provided from beginning to end of the service by all. Thanks Dream Land for helping us cope with the loss of each of our cats and keeping their memories in our hearts.
Dream Land Pet Memorial Center
5
Prompt, efficient and compassionate service.
Dream Land Pet Memorial Center
5
The services, products and options you offer for our beloved pets are invaluable. I learned of Dream Land through Angels Among Us. I knew exactly what I wanted for my baby girl and I am so thankful for all of you. For your compassion and understanding that our pets are family and deserve the same treatment at the end of their road as we do. It was an extremely difficult journey for me with Foxy. Knowing I had everything I sincerely wanted for her at the end of our journey together gave me an indescribable comfort. I sincerely appreciate everything you did for us during one of the hardest times. You are all angels in my eyes. There are no words that can describe how truly thankful I am for all that you've done. ♡♡♡♡♡ FOXY WILL BE FOREVER REMEMBERED, FOREVER LOVED ♡♡♡♡♡
Dream Land Pet Memorial Center
5
This was our first expierience with Dream Land Pet Memorial Center. When we had to make the heartbreaking decision to let our precious pet Peaches go, our vet gave us the information from Dream Land. Just a few calls left us with the reassurance Peaches would be handled with the utmost care. Peaches was a loyal family member just short of 18 years. When we picked her remains up and received the clippings of her coat and the cement paw print along with the Pet in a Locket poem, we felt she was coming home once again to stay. Thank you to the entire staff at Dream Land for making this experience comforting during a most difficult time.
Dream Land Pet Memorial Center
5
Dear Kevin, I could not have been more pleased with your services and the way my pet was taken care of.Your last name should be Mercy.You came out on a rainy Saturday night to take care of my burden. I tried another service someone recommended, it was absolutely horrible. All they told me was what they couldn't do, not what they would do. I am quite particular regarding services and customer service. You were fantastic, I could not have been more pleased and you could not have been more helpful during this tragic period. Thank You Patrick Minardi and Jake
Dream Land Pet Memorial Center
5
Dream Land was very compassionate and professional. They took such good care of Jello and made such a painful process as simple as possible. I would highly recommend their services to any grieving pet-parent.
Dream Land Pet Memorial Center
5
Thanks again for all you do. This is our second dog we have brought to y'all and your staff has made our loss easier each time.
Dream Land Pet Memorial Center
5
My husband and I unexpectedly lost our 11.5 year old best friend/Doberman, Jasmine on 12/13/14. She had a UTI and was receiving antibiotics, but by the time the vet determined that she was on the wrong one, it was too late. We believe she went into kidney failure and consequently heart failure only hours after receiving the correct antibiotic. She passed away in her sleep, likely only moments after I left her and my husband found her when he got home from a late shift at work and went to tell her goodnight. We were both completely heartbroken. I did not know what to do so I called a very good friend of mine who went through something similar a few years ago. She recommended Sweet Dreams who then referred me to Dream Land. From the time the gentlemen arrived to take our baby girl, I felt that she would be treated with the respect that she so deserved. This has been the most tragic death in our family but was made a bit easier knowing that Jasmine was well taken care of while she was with us and also when she left us. Thank you for being sensitive to your clients’ loss and treating our cherished family member with respect.
Dream Land Pet Memorial Center
5
Dream Land Pet Memorial Center was recommended by Dr. Best. I have always followed his referrals and never regretted it. The entire process was flawless. They give you the assurance that everything will be taken care of, and they deliver. My contact there was Jane, a very nice and compassionate lady. I picked up Monique's ashes today and even though I could not hold my tears, I knew she had been treated the best way possible, even after her passing. I received her paw's imprint and some locks of her fur. Monique was my beloved furry baby for almost 16 years and her not being physically here anymore has been really difficult for me. So, I would like to thank Dream Land, and specially Jane, for having helped me in such a difficult moment.
Dream Land Pet Memorial Center
5
You were all wonderful.
Dream Land Pet Memorial Center
5
I very much appreciate the kindness and excellent service provided to myself and my family with the passing of our beloved dog, Daisy. I felt secure in the way Daisy would be treated because of the wonderful referrals I received, and that was confirmed in my dealings with everyone at Dreamland. This was such a sad sad time for me. The first few days and the week that followed were heart wrenching. Thank you for the love that was provided to my family.
Dream Land Pet Memorial Center
5
Impeccably professional. Very impressive. Thank you, Matt.
Dream Land Pet Memorial Center
5
When my sweet boy, Dega, passed away, I was absolutely devastated. I knew that I wanted to take care of him even after he passed away, and therefore Dream Land was the choice for our family. Bruce Jenkins met us at Cobb Emergency and was extremely patient while I said my last goodbyes to my baby boy. I never felt rushed. The entire process was explained to me including the costs, turnaround time, etc. Bruce gave me the option of paying at a later date, but I wanted to handle everything right away. I decided on the Dignity package and was BLOWN AWAY by the beauty of the wooden box. I thought I would need to purchase a separate urn, but when I saw the box, it was absolutely beautiful. I ordered the paw prints and nose print (ceramic & ink) and I was so glad that I did! I decided to pick Dega up from Dream Land and they treated me with complete respect. Again, there was no rush to leave the facility, no pressure to purchase any other items. They helped me tremendously during such a difficult time. Thank you, Dream Land.
Dream Land Pet Memorial Center
5
I will be forever grateful to Dream Land for all they did during and after the tragic loss of my Digger. The unexpected tragic accident and emergency surgery and 2 of the worse days ever couldn't save out little guy. When the vet called for us to come say our goodbyes I called Bruce Jenkins and he came immediately and waited in the lobby for us to spent time with Digger. He came in the room and comforted and talked to me and my daughters. Bruce answered all of our questions and put my mind at ease knowing Digger would be taking care of. He was our first pet, he was 14 years old. Digger passed the Friday before thanksgiving and it was very hard waiting to have him home till after the holiday, but I had some peace in knowing just how well he was being cared for. Picking him up on Monday was the hardest thing I've ever done. Dream Land was very concerned and compassionate for my feeling and my families loss and assured me that they are there for me should I just need to talk. I will most definitely recommend Dream Land and will always be grateful to them.
Dream Land Pet Memorial Center
5
Dream Land Pet Memorial Center is very compassionate and considerate and made our VERY difficult time as easy as possible. This was our second time to use their service. The first was with a 17 year old fish. They made us feel like our fish was just as important as any other animal. Our recent visit was for our beloved 15 year old buddy ‘Lewis’. They once again took their time to explain everything and to answer all of my tough questions that naturally were the back of my mind. For example, “How do I know the ashes I get back are Lewis’?” and “Will he be in with other animals?” Every question was answered in a way that made me feel completely at ease and that both of my pets would be well respected. I cannot recommend them enough and will not hesitate to contact them again.
Dream Land Pet Memorial Center
5
We are very happy with the care we received from Dream Land. We were treated with dignity and respect in our time of grief. We love the urn we chose for our pet parakeet, Pip. Thank you, Dream Land team, for providing this service for us pet lovers!
Dream Land Pet Memorial Center
5
The experience was great we have used you before with our other dog .and when we get our next dog and we need those services again dream land is the only one we need .
Dream Land Pet Memorial Center
5
Our beloved Shyann who always had a smile on her face and bright eyes passed away on October 17, 2014. She will truly be missed by her mommy, daddy and her stepbrother Shadow. We found Dream Land 3 years ago when Shyann's her then stepbrother Snowy passed away. When I called to let them about Shyann, I knew they would take excellent care of her. During our time of sadness the people at Dream Land showed only caring compassion. Thank you Kevin, Jane, Matt, Reid and everyone for making everything a little bit more easier. Now Shyann and Snowy are together again on The Rainbow Bridge. Thank you again Dream Land. Patti & David Skala
Dream Land Pet Memorial Center
5
Nobody ever wants to go through the pain of losing a family member. Last Monday was a dark day for us. Our boy Chester, a lab/shepherd mix, went home to heaven. As painful as that was, Dream Land Pet Memorial Center was the shining light to help us through it. From the gentleman (Mike) who received Chester, to the fantastic lady who gave his remains back to us. They are all absolutely wonderful. The compassion, dignity, and respect they gave to us and Chester will never be forgotten. They treated Chester with total respect and dignity, and the compassion they showed us was incredible. We take great comfort in knowing that when the day comes for our remaining boy to cross over, we have a wonderful trusted friend in Dream Land Pet Memorial Center. Thank you, and God Bless you, for all that you guys did for us in our time of need! Ken & Tammy Hunt
Dream Land Pet Memorial Center
5
I never imagined it would be so difficult to let my precious Yorkie Colby go, but in my heart I knew it was the right thing for him. Dream Land was recommended by the animal hospital and a family friend. Kevin and his entire team made what was one of the most difficult times in my life a little easier. Each person I interacted with truly cared about my loss and did what they could to ease my pain. I called numerous times with questions and they were always willing to take time to provide guidance to me. I felt like each and every person understood what a difficult time this was for me and tried to make it a little easier. Colby will always be in my heart and I will never forget the kindness shown me by Dream Land's staff. I was blessed to find such a wonderful place for my Colby!Thank each and every one of you!
Dream Land Pet Memorial Center
5
Dreamland could not have been more kind to us during this difficult time. They picked up our dog quickly and let us know when they had her in their possession. The service was quick and very professional. They took good care of me when I came for pick up. The people at Dreamland obviously love animals and are truly understanding of the sadness and grief felt by pet owners. They were always nice and comforting on the phone and in person. They did an excellent job with our arrangements. We are happy to have such nice keepsakes of our beloved dog.
Dream Land Pet Memorial Center
5
Comforting at a time of great sadness
Dream Land Pet Memorial Center
5
After a very difficult decision to send our kids' first pet, Sugar, to Heaven because of her age, illness and the fact she no longer had any quality of life and was always in pain, Dreamland was and is very compassionate about their clients and treated me and Sugar with the kindness and respect we hope for when one loses a four-legged child. Dreamland made the experience more bearable and we have a beautiful keepsake. Thank you for your compassion and understanding.
Dream Land Pet Memorial Center
5
From the moment Michal arrived at our home, to the day I picked up my pets ashes I found Dreamland to be the right choice for me. Their staff could not have been more sensitive and caring to our family at time we needed it. The night Michael arrived in our home, was the night we lost our dog, who died suddenly of heart failure. It was so unexpected, and he showed true compassion and understanding. He allowed us and our other dogs to say goodbye in a very personal way, and understood our grief. The contact Dremland maintained with us showed that the caring did not stop, and the day we picked up the ashes was just as caring as that night. Thier staff could not have been more understanding. This is the second pet we have lost in three years that Dreamland helped us with, and when my last two dogs go, I will defintely use them again.
Dream Land Pet Memorial Center
5
Unfortunately, this is the third time in 10 months that I've had to use Dream Land and they've been wonderful each time. Very understanding and sympathetic with my loss. Very goo customer service.
Dream Land Pet Memorial Center
5
Great service and great people. More than we expected and feel our pretty was well taken care of. Thank you.
Dream Land Pet Memorial Center
5
We could not be more satisfied with the manner in which our needs were met, during this sad and trying time, by the folks at Dream Land. Matt, in particular, was especially caring and respectful as we dealt with the loss of Luke, a member of our family for 16 years. Thank you, Bill and Anne Joyner
Dream Land Pet Memorial Center
5
Thank you Dreamland. You were there for us during a very difficult time. We appreciate all you have done. You made a hard time easier.

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