Reviews of Dream Land Pet Memorial Center in Acworth, GA

4.9 966 ratings

Categories: 
Pet Cremation, Pet Memorial, Pet Funeral Home
Business Description: 
Dream Land Pet Memorial Center and Cremation Services was started as the first full-service pet crematory and funeral home in Georgia. Our mission is to assist families with the cremation of their pets in a dignified and loving manner.
Dream Land Pet Memorial Center
5
We were unfortunate to have lost two loving dogs in a months time.Dreamland provided their service in a very timely and compassionate manner on both occasions.
Dream Land Pet Memorial Center
5
Was very happy with your services. Respectfull and compassionate. Will use again.
Dream Land Pet Memorial Center
5
The people at Dream Land have always been caring and sensitive in handling our animals who we considered a part of our family. The first time we used your center was when our cat Purrkins passed away about 10 years ago. We still have the mementos from his passing. My brother had his cat taken to Dream Land. My Chloe was a dear sweet little Chihuahua rescue dog who I still grieve and miss. Oddly enough we have all of our beloved pets from me, my sister and brother, who are buried in our "family" plot in Dalton. Chloe will be put to rest with them. Thank you for your caring spirit. The only thing I would suggest is having a bigger sign visible from the street for Dream Land. Thank you again for being so compassionate and kind. Pamela Evatt
Dream Land Pet Memorial Center
5
This is one of the hardest reviews I will ever have to write. It's not like I want to say, "I will use them again." because I don't want to think about that time, but with with 3 other dogs I know that time will come. Most of my interactions with Dream Land were via phone tag, but the one time I did speak with a gentleman he was so nice and so concerned. He didn't speak about my dog like just another animal, but like she was like a family member that they were taking care of with great care. The messages that were left for me, keeping me informed of the status of her cremation and final delivery in her urn to my vets office were in the same demeanor and so appreciated. The memorial package that they put together for the pet owner is sweet and I will cherish it. I ordered a special urn and odd as it is to say, it is beautiful and matches her princess personality. So while I "don't want to use them again" I know I will and I will do it gratefully because no one else will handle and treat my sweet four-legged children with such care. Thank you.
Dream Land Pet Memorial Center
5
Dream Land has handled the final arrangements for three of our kitties and four of our dogs over the past few years (we always have multiple pets in our household), with the most recent being the very unexpected and sudden loss of one of our dogs three weeks ago. As always, we were impressed by their compassion, professionalism, and attention to detail. They always treat us and our late pet with dignity.
Dream Land Pet Memorial Center
5
We called Dreamland at our worst possible moment and they called us back quickly. They explained their services in detail in a quiet and compassionate manner and came to retrieve our beloved pet's body at our convenience. Our pet was placed gently in a container and wrapped in a blanket with her favorite treats. No hurry. Gave us all the time we needed. Took about 2 weeks to get her ashes back. Went to their facility in Acworth for pickup. A beautiful facility. They handed us the fur clipping, the paw print, and a beautiful box containing her ashes. No hurry. Spoke with a quiet, compassionate, and respectful voice and manner. The whole experience was more than I expected and added a little balm to a broken heart.
Dream Land Pet Memorial Center
5
I was and have been very satisfied with the services provided. I would not hesitate to use your services again. Thank You for being so attentive and responding so quickly when called.
Dream Land Pet Memorial Center
5
My wife's mother had just passed away the week before our sweet little chihuahua passed away. He had been out baby for 13+ years. Needless to say it was a very difficult time for us. His death was unexpected and we were heartbroken. Everyone that we dealt with at Dream Land was compassionate, understanding and patient. Elvis was treated with dignity and respect when they picked him up. They also treated us with kindness and understanding. We originally wanted to pick him up when he was ready but were unable to do so and had to have him delivered back to us. He arrived safely. The package was well packed. We are very happy to have him back home. The box, paw print and hair clipping were all very professionally done. Thank you so much for all your help in a very difficult time. We will highly recommend Dream Land to anyone facing the death of a their fur child.
Dream Land Pet Memorial Center
5
This was one of my most difficult decisions to have my pet put to sleep . However Dreamland was so very caring , compassionate and professional . They treated me with the utmost respect and my furkid with the utmost dignity . When they came to pick her up , the gentleman didn't make a move without telling me , even asking me if it was ok to do what he needed to do . I was a total wreck . When time to come pick her up , they were so very nice , and I was still a total wreck . They were patient and very very compassionate . I will never forget them for taking such good care of us .
Dream Land Pet Memorial Center
5
Thank You So Much much for taking such good care of our Sunshine kittie. Sunshine was 15 years old and so much a part of our lives. Your prompt pick-up and services was great. We had him back home in a speedy manner which means a lot to us having our babies ashes back home with us. Thank You so much again for your professionalism. Sandra & Mary Lee Bruhl-Robinson
Dream Land Pet Memorial Center
5
The staff at Dreamland are wonderful during a time when your heart is breaking.
Dream Land Pet Memorial Center
5
Thank you so very much for the comfort that you always provide to your customers. I am a returning customer and each time I have been treated with the most amount of kindness, concern and professionalism that you could ask for. Mike and Matt spent as much time as we needed just to listen to our memories with our beautiful baby who is no longer here. Thank you for your huge caring hearts, you made a very difficult time a memory of peace.
Dream Land Pet Memorial Center
5
Very nice, did not try to see us anything more than we wanted, the did tell us of other options but never did try the hard sell on us.
Dream Land Pet Memorial Center
5
Thank you for doing a great service. Extremely professional and compassionate in a very tough time for us. I will use your service in the future and highly recommend you to others. Thank you . Randy and Sandy Hackler
Dream Land Pet Memorial Center
5
This is our second experience with Dream Land and we're just as satisfied with their warm, caring and professional customer service. We lost our cat of 17 years on a Saturday and received a call by the following Thursday that our beloved pet was ready. They picked her up from our house as well. We have two other pets and plan to use them in the future.
Dream Land Pet Memorial Center
5
Good service, very professional & understanding. Took the time to explain the procedures from beginning to end. Pleasant & calming atmosphere. I felt my "Pupette" was in the best of care. Thanks so much to DREAM LAND PET MEMORIAL CENTER.
Dream Land Pet Memorial Center
5
This is our third experience with Dream Land, and we would never consider going anywhere else. I wish we'd known about them sooner. I would strongly urge anyone who's lost a pet to call Dream Land.
Dream Land Pet Memorial Center
5
Absolutely amazing staff. I would never use anyone else except Dream Land. Kind, courteous, professional and caring!!
Dream Land Pet Memorial Center
5
The loss of our baby Zeus (9 months young) was very unexpected. There was a warm presence when they picked him up from our home and even when we pick him up just a few days later. Completely blown away with everything offered from the paw print & clippings of fur. Will defiantly be using Dream Land Pet Memorial with our other fur-babies.
Dream Land Pet Memorial Center
5
Was a very hard situation but Dream Land made it much better with the off hours pick up to help as we were grieving! Would recommend them for sure!
Dream Land Pet Memorial Center
5
I'm very pleased with how welcoming and kind the employees were. I'm grateful I was able to bring my cat, Sassy, in on a holiday weekend & the employees went out of their way to get things ready for me. The urn is lovely & I am pleased with the ink prints I requested.
Dream Land Pet Memorial Center
5
Very pleasant. Nice experience picking up my cats remains.
Dream Land Pet Memorial Center
5
Lost Emma & Gracie our family pet girls back in Dec. & now in May. Thank you for coming out on Christmas Eve for Emma & now in May for Gracie. Thank you for your kindness and gracious service in a difficult time for us. Dale Robertson
Dream Land Pet Memorial Center
5
Well organized. Brochure was easy to follow. Appreciated the care and compassion of Mike who called to inform me that Aurora had been transported to your facility. Appreciated service to pick up Aurora at the vet clinic. Really appreciated the care taken of Aurora. Made a difficult situation more bearable.
Dream Land Pet Memorial Center
5
In light of the circumstances causing my experience with Dream Land, I can only say that I didn't feel that good about my grandparent's funeral directors. I truly felt that all of those involved in my case were genuinely sorry for my lost and totally understand what it is to lose a loved one that has four paws instead of two legs. I have raved about Dream Land's handling of the situation from pick up at the Vet's office to pick up of Snoopy from the Dream Land office.
Dream Land Pet Memorial Center
5
I met Kevin Marcy and his mother several years ago and was extremely impressed by not only the services provided, but also touched by the genuine care and concern for the deceased pets and also their sorrowful parents. The manner in which everyone was cared for with such heartfelt sympathy and empathy was incredible. I began to refer my clients to Dreamland and continued to hear such positive responses over the years. Therefore, when we suddenly lost our own dear Shiloh two years ago and our sweet Bosco three weeks ago, we immediately called Dream Land. The staff there made such difficult and heartrending losses for us more manageable with their expert handling of every detail according to our wishes. We are so grateful and indeed thankful for everyone at Dreamland!!
Dream Land Pet Memorial Center
5
Always comforting. Always professional. Always attentive. Always caring. Always THERE. I thank you from the bottom of my heart.
Dream Land Pet Memorial Center
5
Thank you so much for your respectful handling of my cat, Splotch. It was very comforting to know he would be taken care of after the hard decision I had to make. Your service was wonderful and if needed, I will use you again.
Dream Land Pet Memorial Center
5
Very professional and caring staff.
Dream Land Pet Memorial Center
5
Thank you to Dream Land Pet Memorial Center. You and your team are always wonderful! We have come to you four times now, and every time your company is compassionate and makes the experience as easy and caring that it can possibly be. We plan to continue to use your company for all of our pet cremation needs. We know, without a doubt, that you care and treat our pets with dignity. Thank you for your caring and consistent services,
Dream Land Pet Memorial Center
5
We had a fantastic experience with Dream Land Pets, look it's not going to be the best of times when a pet passes away but they are so kind and professional it really helped make the moment easier. The promptly handled our pickup and delivery and kept us informed every step of the way. Our beloved Jagger is now back at home in a sleeping cat urn, pretty much his exact pose for the senior years of his life! Both kids enjoyed their extra tufts and paw prints that Dream Land kindly made extra for us. Would highly recommend.
Dream Land Pet Memorial Center
5
Very caring and supportive. I have used your services many times. Dream Land is a wonderful place for my pets to have a proper funeral. Janice
Dream Land Pet Memorial Center
5
I am a returning customer unfortunately. However, in such a sad time, I am so glad I have you all to go to. Reed and Wesley were very nice on the phone and were so kind as I made arrangements. I met with Matthew (whom I also met with concerning another dog 5 years ago). Once again, he was extremely patient and sensitive to my heartbreak and so good to work with. Thanks very much for everything!
Dream Land Pet Memorial Center
5
Losing my cat was one of the hardest things I've ever been through. I had him for 14 years- since I was 12 years old. He was a constant in my life through every cross-country move, and a comfort through every hard experience. When I had him cremated, I fully expected to walk in, be handed a bag, and sent on my way, but that is not at all what happened. I was taken to a quiet, comfortable, private room and asked my last name. The nice man went out for a moment to collect the items, and quickly returned. He handed me a clay paw print and a bag with clippings of his fur (I had no idea they did either of those things), and finally his ashes in a beautiful wooden box. The man was professional, while also making the difficult experience personal and special. I would recommend Dream Land to anyone who has lost a pet.
Dream Land Pet Memorial Center
5
Dream Land was wonderful to work with after the loss of my elder cat Sammy. It was a shock to return home after visiting my father in hospice care, only to find that my elder cat was in kidney failure. My friend Kristy referred Dream Land Pet Memorial to me and told me that this is the only place she trusts to handle her own cats memorials. I loved the memory plaques that are on the wall in her home -- to memorialize her much loved companions which had passed. Kristy helped me to contact Dream Land, and Matt was very caring, compassionate and professional in working with me to make sure that I received the right memorial for my sweet Sammy.
Dream Land Pet Memorial Center
5
Dream Land Pet Memorial Center truly exceeded our expectations. The professionalism & compassion that they showed during a very difficult time was a huge part of our healing process. They took amazing care & showed complete respect for our 11.5 year old Rottie. They treated him like he was a member of their family and I have peace & closure knowing that he left this earth as he lived on it - with love & dignity. I cannot thank the Dream Land staff enough & will emphatically recommend to anyone.
Dream Land Pet Memorial Center
5
Thank you for everything!
Dream Land Pet Memorial Center
5
My experience with Dream Land was very easy and comforting. They took care of my Bruiser and treated both of us with respect and caring in this extremely sad time. Thank you so much for all the help and support with my baby dog.
Dream Land Pet Memorial Center
5
Losing a pet is never easy. I feel that you provided Corky with the care and dignity he so deserved. Thank you.
Dream Land Pet Memorial Center
5
During the saddest time they were there to take care of everything. So polite & helpful. I know my baby was well taken care of.
Dream Land Pet Memorial Center
5
Dreamland helped our family through the loss of our precious pet Pepsi. We were grateful for the lovely care and attention they gave our dog who would have been 16 in May. We were deeply touched by his paw print and poem with the pieces of fur from around his body that went with the beautiful poem. Thanks for your support in sending Pepsi on to heaven. He's now playing with his brothers and sisters and no longer in pain.
Dream Land Pet Memorial Center
5
We had to make the very hard decision of putting our German Shepherd, Tyson to sleep last Saturday. He was almost 11 years old. We knew what we wanted to do with Tyson after his death and our vet gave us Dream Land Pet Memorial Center's information. They were wonderful and compassionate. We picked up our Tyson's ashes today and their professionalism and courtesy were outstanding and helped during this difficult time. We have 7 more animals and it helps to know that Dream Land is here for us when needed. Randy and Renee McAlpin
Dream Land Pet Memorial Center
5
The professional and personalized service was of the utmost comfort. Our fur baby "Anna" was treated with sincere respect and dignity along with taking the time to ease us as well; making a difficult and painful time easier. Matt's kind assistance in which he answered our many questions and handled every detail was exactly what my husband and I needed at that time. We would not hesitate to recommend Dream Land Pet Memorial Center in the future to others in need of these services, as you go out of your way to take gentle care of your customers and truly understand the enormous grief that comes with losing a beloved pet. Thank you so much for offering the paw print, fur clipping as well as the ashes, these will be a wonderful keepsake of Anna that will be treasured. Dream Land's kindness and service is a memory we will carry with us for many years to come. Thank you and God Bless You Tom and Sandra Tawse
Dream Land Pet Memorial Center
5
The staff at Dream Land Pet Memorial Center were kind and warmhearted during a difficult loss. They are very considerate during the whole process and I trust my furbabies in thier care.
Dream Land Pet Memorial Center
5
The staff at Dream Land were kind, caring and most of compassionate. I lost my lab, Norma Jean. She was my best friend for 13 years. Thank you Michael for taking such good care of her. Dawne Proctor
Dream Land Pet Memorial Center
5
This was our third time using Dream Land's services and all three experiences were exceptional. Since all of our friends are rescues, we have made it a point to give them the attention, care and love that they were denied in their previous circumstances. That also includes how they are treated when it is time to say goodbye. Dream Land has always helped make the process dignified and comforting, which helps us feel we have done the best for our friends that we can.
Dream Land Pet Memorial Center
5
We had a wonderful experience with Dreamland as they made the whole process very easy. We did not have to worry about working out any details of getting our sweet, 16 year old labrador-Shaka taken care of. They were at our vet right after we left to pick her up. I went to their beautiful facility and was greeted very professionally and taken to a private room where I received Shaka's personal memorandums that we had chosen. We thought the wooden box with her ashes was very beautiful. Thank you so much for taking great care of our sweet fur baby!
Dream Land Pet Memorial Center
5
We are returning customers to Dream Land, as this was our 4th fur baby we have lost. Dream Land has taken care of all 4 of our losses. We have been totally satisfied with their services. They have gone above and beyond our expectations during such difficult times! Dream Land truly is an exceptional experience and everyone there is sympathetic and care about their customers....fur babies and the families they have left behind! I would highly recommend them! Thank you, again, Dream Land, for your trust and compassion for our late Sasha!
Dream Land Pet Memorial Center
5
I can't say enough great things about Dreamland !!!! My pets will always go to them!!!! I can't imagine having them taken elsewhere!!
Dream Land Pet Memorial Center
5
Always having multiple dogs, I have had to use Dreamland's services on several occasions. They are always empathetic to my loss and treat each pet with dignity. I trust the staff to handle each situation as discussed. Having that kind of customer service during such a hard time makes the burden a little lighter.

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