Reviews of Pelican Landing Dental in Bonita Springs, FL

4.9 1,353 ratings

Categories: 
Cosmetic & General Dentistry, Restorative Dentistry
Business Description: 
At Pelican Landing Dental, the husband and wife team of Dr. Rich Gilbert and Dr. Lacy Gilbert provide comprehensive dental care to Bonita Springs.

Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.

Pelican Landing Dental
5
I just had my first pain free crown done at Pelican Landing Dental. Dr. Gilbert and Jen were great!
Pelican Landing Dental
5
Last Friday evening I called the office to ask if I could bring in a friend who had fallen and had some teeth issues as a result. Dr. Eric, Terry and Devon could not have been more accommodating...they were patient, caring, spent so much time with us and even after what I am sure was a busy week, they went well beyond normal operating hours to see that we were comfortable and stable enough before we left. We cannot say enough nice things to these wonderful professionals who give the dental/medical world a great name. The state of art care will never be forgotten. Thanks!!
Pelican Landing Dental
5
Had a great experience. Staff was very professional and very easy to communicate with. Upfront pricing was a plus. Makes going to the dentist a very positive event.
Pelican Landing Dental
5
I had an emergency. A crown came off one of my incisors. I called the office and was able to go in within the hour. Very professional staff and atmosphere.
Pelican Landing Dental
5
Was able to see me after an emergency and took the time to make sure everything was done properly and gave me all my options on how to fix the issue.
Pelican Landing Dental
5
Great facility, immediate welcome, great staff and prompt attention. Thank you!
Pelican Landing Dental
5
One word is...EXCELLENT,EXCELLENT,AND EXCELLENT!! Usually I'm nervous going to the dentist but this experience was a joy to me. Dr. Gilbert is an expert in his profession. His assistant is professional,great in his field and has a wonderful personality. They make a good team. My husband agrees with me. Thank you for such wonderful service from staff too. Susan Zawislak
Pelican Landing Dental
5
Always a pleasant visit staff is amazing Della is very sweet
Pelican Landing Dental
5
I was extremely impressed with my recent experience at Pelican Landin Dental. I had a dental emergency, they took me into the office immediately, they solved my problem expertly, and they did so in a manner that inspired confidence in their skill and their concern for me as a patient. Thank you so very much for being there for me. David Hill
Pelican Landing Dental
5
Pelican Landing Dental is a warm and friendly place. It begins with the receptionist greeting and all through the cleanings, drilling, etc.. I highly recommend this friendly and professional dental business; they make the experience as tolerable as possible. Frank Martin
Pelican Landing Dental
5
Pelican Landing is the best! The staff is warm, friendly and efficient. Everything is explained fully and they are always concerned about your comfort. I thought my dentist up north was great but Dr Lacy is awesome! I just had a crown placed over a back molar, and it fits perfectly. The entire procedure was painless and extremely professionally done. They even took an X-ray to double check the placement. I highly recommend this practice!!
Pelican Landing Dental
5
A veneer on one of my front teeth popped off on Saturday, December 23rd. Even thought it was two days before Christmas and the office was closed, Dr. Lacy Gilbert and her assistant came in to fix my tooth. Dr. Gilbert was excellent. She reattached my veneer and I did not experience any pain during the procedure. My tooth looks great. We recently bought a winter home in Naples and plan to use Dr. Gilbert for all of our dental needs when we are here during the winter. I would give her the highest recommendation.
Pelican Landing Dental
5
Skilled, professional, personable, accommodating. What more could one ask for? As new patients, our experience has been excellent. It's clear that everyone is committed to delivering a very high level of service and they truly care about their patients.
Pelican Landing Dental
5
From moment I made my appointment to checking in with Jessica, Della's warm, friendly, knowlegeable, and caring patience to Dr Eric Heisser's expertise, explanation, gentleness, kindness and frankness to quick referrals/appointments to other dentists and for Debbie's clear and sincere communication with treatment plan/expense and payment, my experience has been extremely positive. And a beautiful atmosphere too! I look forward to my road to recovery in good hands with Pelican Landing Dental. Merry Christmas, Happy Holidays! Katherine "Kathy" Winter
Pelican Landing Dental
5
I was pleased with the care i received. I look forward to chewing again.
Pelican Landing Dental
5
Everyone is wonderful!
Pelican Landing Dental
5
After much research regarding dental practices in the Estero area, I decided to take the recommendation of a friend and make an appointment at Pelican Landing Dental. From the moment I walked through the door, the entire staff kept me well informed and comfortable. It was the best dental exam and cleaning I have ever had.
Pelican Landing Dental
5
Quality was excellent and highly professional. Everybody is making a patient very comfortable and personally cared for. Discomfort is non existent. Parking and closeness to all roads are very good.
Pelican Landing Dental
5
You just earned my business. Great experience. Calm place and very respectful of my sensitive teeth. Explained all options thoroughly and handled referral while I was there. Thank you!
Pelican Landing Dental
5
Staff is very friendly and accommodating. Dr. Rich is an excellent dentist and the experience was very satisfying. Will definitely return and recommend to others.
Pelican Landing Dental
5
My first encounter with Pelican Landing Dental was not a dental appointment. Several months ago I stopped in to inquire about a doctor's office which had been next door. The receptionist was very friendly and helpful as she detailed how to find the doctor's new location. This went far beyond providing me with a map. Kudos! Now as a new client of Pelican Landing Dental, after several appointments, i am impressed that they are very thorough and professional while being warm and easy-going. Also, I notice and appreciate that everyone from the receptionists to the dentists project a team approach. The print copy of my x-rays gave me the opportunity know in advance what my treatment would be, to follow and ask questions, and to know the cost in advance.
Pelican Landing Dental
5
The staff at Pelican Landing was on time; friendly; polite - each and every person introduced themselves and explained exactly what they were doing. I chose Pelican Landing Dentistry because of their online ratings and I add mine as one more voice. Never have I seen more up-to-date tests and equipment. I have total confidence in the team.
Pelican Landing Dental
5
Nothing much to say other than top-notch as usual!!
Pelican Landing Dental
5
The staff, dentist and assistant Terri were just terrific. Very attentive and made me comfortable.
Pelican Landing Dental
5
I selected Pelican Landing Dental to do my in-office teeth whitening since my longtime dentist does not do the procedure. From my first call for an appointment to everyone I interacted with, the staff's friendly and professional service was outstanding. Terri did my teeth whitening, and she did an excellent and gentle job as my teeth are gleaming white! I did not have a single tooth sensitive moment during the whitening procedure -- and now days later, still have not had even one moment of discomfort or sensitivity. Dr. Eric also was great with my initial examination, and friendly as we talked about fishing. The office is very modern and professionally equipped but most importantly of all, full of caring and friendly dental professionals. I was very impressed. Thank you all!
Pelican Landing Dental
5
I recently was a new and emergency patient at Pelican Landing Dental. My experience was great from registration to completion of service. My dental assistant Jenn was wonderful. I would recommend Pelican Landing Dental to anyone.
Pelican Landing Dental
5
Pelican Landing Dental is a first rate organization. The office, the staff and the quality of care is as good as any dental practice I have had experience with. The office is bright and well cared for. The staff is friendly, professional and well qualified. Doctor Rich is a very well qualified dentist with an excellent, gentle touch. The care I have received at Pelican Landing Dental has been excellent and I would recommend the practice to anyone looking for the best dental care.
Pelican Landing Dental
5
The staff was very professional and the dental office was very clean. Waiting time was short. I was very happy with the service and the dental work.
Pelican Landing Dental
5
I moved my dental work to Pelican last year after a bad experience with another dentist in town. The people are friendly and courteous. They explain what is going to happen and the experience is wonderful!!!
Pelican Landing Dental
5
Extremely Professional, Courteous and Highly Skilled. I would recommend Pelican Landing Dental to Everyone! Thank you!
Pelican Landing Dental
5
Excellent care timely
Pelican Landing Dental
5
Always a Great experience from all the staff. Both Dr Rich and Jen are doing a phenomenal job. They are always exact on everything they do. And now I have a great smile thanks to them.
Pelican Landing Dental
5
First time visit. Very impressed with your staff and the process. Thanks Verlyn Fast
Pelican Landing Dental
5
The dentist and staff we're very helpful and courteous. They made me feel at ease when I was there. They provide outstanding service. I would recommend them to friends and family if they needed service and are in the area in the future.
Pelican Landing Dental
5
I was visiting from another state and had no Dentist and no familiarity with the area. I suffered a broken tooth. I called Pelican Landing Dental and they took me in without an appointment. All the staff were friendly, understanding, knowledgeable and competent. Each aspect of my multi-step repair was clearly explained to me as well as being given an up front and complete price for the repair.. The repair itself including my pain management was exceptionally well done from start to finish. I highly recommend Pelican Landing Dental. Truly an exceptional experience for me overall which could not in any way be improved upon.
Pelican Landing Dental
5
From the first phone call to the office requesting an appointment to the completion of the visit with Dr Eric, it was a pleasure. Everyone is extremely professional and made us feel at ease. We thank Devin for fitting us in so promptly and a special thank you to the rest of the staff as well. We will recommend you office very highly to our neighbors and Florida friends.
Pelican Landing Dental
5
Dr Eric repaired a front tooth where other dentists wanted to put a crown or veneer. It looks great and no one could tell it wasn't normally like this. He also put a filling in another tooth an i didn't feel a thing!
Pelican Landing Dental
5
Warm and welcoming as you enter the door, kind and caring during the exam, and considerate and efficient at checkout - the office and people inside Pelican Landing Dental are beautiful.
Pelican Landing Dental
5
Care excellent and speedy. Very convenient location for me compared to Naples. Staff very cordial and caring!
Pelican Landing Dental
5
I love my dentist, Dr. Rich and Della my hygienist. An appointment at Pelican Landing Dental is like visiting the Ritz. The new office expansion is beautiful. The support staff is always helpful and pleasant. Couldn't be happier. Thank you. George
Pelican Landing Dental
5
Best dental experience ever. Everyone is so professional and so friendly. Would recommend to everyone
Pelican Landing Dental
5
From my first phone call answered by Liz , to the greeting I received upon arrival to the comfort and professional care given to me by Dr Lacey and Amy earned them a 5 +++ star rating. I was a new patient they squeezed in on the same day I called with a problem I spent 2.5 hours in the dental chair and was afforded all the comfort and courtesy imaginable. I was very lucky to have found that practice and will continue to be their patient in the future!!
Pelican Landing Dental
5
I feel so lucky to have found Pelican Landing Dental. Dr Rich Gilbert and his staff are superb. He was very accommodating in developing a dental plan that worked for me. The four Ps definitely apply. PROFESSIONAL, PROMPT, PROFICIENT, PLEASANT... With State of the Art equipment and service. I would highly recommend to anyone.
Pelican Landing Dental
5
Happy people! I never had a dentist sing and hum while working on my mouth! Such a relaxing atmosphere. No pain!! Close to home!! Superior care!!
Pelican Landing Dental
5
I truly cannot be more thankful or appreciative to Dr. Lacy (Gilbert) and her staff at Pelican Landing Dental. Twice they have come to my aid with a dental emergency and resolved it with professionalism and quality care. When you call a dentist with an issue and are seen the very same day that's incredible service. Every staff member I encountered was friendly and welcoming making for a wonderfully positive experience for a not so fun dental procedure. (Is there a fun dental procedure?) I would be remiss if I didn't mention Amy, Dr. Lacy's dental hygienist and assistant who was warm and reassuring throughout my appointment. Thank You Dr. Lacy and Staff
Pelican Landing Dental
5
I had just arrived in Bonita Springs and had a dental issue and needed to see someone quickly. I was worked in and received great care from Dr. Lacy Gilbert then saw Della later the same day for more work. Everyone was professional and friendly I felt at home from the moment I arrived. Wonderful clean modern facilities and great care!
Pelican Landing Dental
5
Excellent in all three areas plus their scheduling availability was a pleasant surprise. They run an excellent dental practice!
Pelican Landing Dental
5
comfortable, friendly and excellent service, a if I was a family member. No question goes unanswered or ignored and the staff actually takes the time to greet you like a friend. Have any immediate need and they make the time to take great care of you because things do happen. Although we had a lot of things done to correct dental issues the treatment, understanding and honesty made a huge difference in admitting I really like going to the dentist!
Pelican Landing Dental
5
I’ve had more than my share of Dentist visits in my time. This was one of the best experiences I’ve had to date. Had a crown come off they worked me in the next day. Only 7 miles down the road. Very professional and seemed to really care about me as a patient. I would definitely use them again and would recommend this Dental Office to anyone.
Pelican Landing Dental
5
My husband and I recently relocated to the Bonita Springs / Estero area and were looking for a new dental 'home'. Dr. Rich and his entire staff was phenomenal!!!! Their profession and friendly manner was top notch. The equipment is state of the art. I would recommend Pelican Landing Dental to anyone! You will not be disappointed.

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