Reviews of Pelican Landing Dental in Bonita Springs, FL

4.9 1,353 ratings

Categories: 
Cosmetic & General Dentistry, Restorative Dentistry
Business Description: 
At Pelican Landing Dental, the husband and wife team of Dr. Rich Gilbert and Dr. Lacy Gilbert provide comprehensive dental care to Bonita Springs.

Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.

Pelican Landing Dental
5
If you are like me, going to the dentist is on my least favorite list. My reason is due to some really bad experiences. All that completely changed when I discovered Pelican Landing Dental, a family practice in Bonita Springs, FL. For the very first time in my life, it was a dentist experience I didn’t think was possible. The environment is spotless, as well as tastefully decorated, everyone in the office is professional and friendly, if you are chilly you are given a blanket, and rarely do you have to wait for your appointment. When I got home, I absolutely raved about my first appointment to my husband – who, by the way, is now a patient - his experience matched mine. In the past month, I had upper and lower crowns installed by Dr. Rich Gilbert, something I thought I would never consider having done again. Before the work was to begin, Dr. Rich was extremely patient, provided me with all the information I needed to understand the procedure and answered all my questions. His assistant Jenn, was absolutely fantastic, and I say this with much sincerity. I am severely hearing impaired, and her sensitivity to this condition, as well as Dr. Rich, made the experience so much easier. Bottom line, if you are seeking a dentist, look no further than Pelican Landing Dental. You won’t be disappointed.
Pelican Landing Dental
5
I would like to compliment your practice on your staff. In particular, Jenn made me feel not just welcome, but relaxed. She possesses an unique ability to put patients st ease Jenn well represents your practice Thank you Ps love Dr Garris as well!
Pelican Landing Dental
5
Pelican Landing Dental.....what a find!! New to area and have had the same dentist for 35 years...was concerned in finding a dentist in this area that would meet my expectations. My experience here was just exceptional......this is a state of the art....up to date dental office! From the moment you enter the office till you leave the atmosphere is warm.....the receptionists are pleasant, kind, super friendly along with the staff who are also efficient, organized, and competent in their roles. My hygienist was Connie.....she exceeded my expectations......she was extremely welcoming......easy to talk to......very thorough.......detail orientated and explained every little step along the way before anything was done (had full set of X-rays and cleaning). Dr. Rich Gilbert himself was exceptional......very personable.....extremely knowledgeable......excellent communication skills. He takes the time to listen and explain everything......welcomes questions/concerns......he is not rushed....he is confident and puts you at ease. But the most phenomenal experience of all is the personal touch that is given to you.....I can't imagine getting any better service than I did. Amazing practice!
Pelican Landing Dental
5
I am so pleased with my decision to choose this dental group to use. I could not have been treated any better or been more welcomed. It made.relocating to Florida from Texas a better experience knowing I will be getting such great care from such a friendly staff. Thank you Rick
Pelican Landing Dental
5
I have never felt that comfortable at any dentist's office; although, I have had doubts on about how my firs visit was going to be. Well, from the receptionist, the doctor's assistance, to the doctor, all my doubts and fear vanished,I felt like they have known me for years. Very professional as I described the people that worked there. My treatment has just started, and to be honest, I don't know why it took me so long to start treatment maybe I haven't discovered the people at Pelican Landing Dental. Now I am so eager to meet with them again.
Pelican Landing Dental
5
I absolutely love this practice!! My husband and I are so happy to find these excellent professionals who are compassionate & caring....we have transferred our dental records from Indiana...our dentists are in Bonita now! Under the guidance of these dentists our oral health has greatly improved in just a few short months....beyond thrilled!
Pelican Landing Dental
5
I'm a coward, but I really like everyone there and would be happy to recommend them They are gentle and explain along the way Also the place is very pleasant
Pelican Landing Dental
5
Friendly, gental people! Always a smile for you. Great care.
Pelican Landing Dental
5
I would like to convey my sincere and heartfelt thanks to the entire team from Pelican Landing for their outstanding responsiveness and highly professional and expedited handling of my recent dental emergency. You truly delivered everything a patient can wish for . Great job !!! Dr. Holger Schilske
Pelican Landing Dental
5
Over the years I have been with several dentists in the Bonita Springs area and without doubt Dr. Gilbert's office, staff, excellent care and personal attention are the best. Compared to my other dental experiences both in this area and up north, Dr. Gilbert's practice is superior in all categories.
Pelican Landing Dental
5
Can't begin to express how great this office handled my needs. From very first visit until completion they have been professional, prompt and thorough every step of the way. Truly look forward to my next visit!
Pelican Landing Dental
5
Wonderful hygiene visit! Great Office. Della's the best. A very thorough cleaning. Would highly recommend.
Pelican Landing Dental
5
Very friendly and professional. Della is a delight! Highly recommended.
Pelican Landing Dental
5
I drive all the way from Miami to get my cleanings and check ups at Pelican Landing Dental, especially for my wonderful hygienist Connie Brazelton. She's an exemplary and loving hygienist who loves what does. Once in her chair she puts me at ease and diligently goes to work making my experience wonderful and mostly painless. She's been taking care of me for over 10 years now and each time is better than the last. Thank you Connie and of course my wonderful Doctors and staff at Pelican Landing Dental.
Pelican Landing Dental
5
I just had my teeth cleaned. Connie did an amazing job as always, she is the best dental hygienist I have been to. She is very gental, efficient and thorough. It feels like I went to a spa; and my teeth feel sparkling clean. Thank you, Connie
Pelican Landing Dental
5
I'm a nervous person with a lot of anxiety . Pelican Landing made me feel so comfortable and not afraid. I walk in with a lot of anxiety and after a while I'm feeling so relaxed . I recommend them to all my friends . All the doctors in there are hundred percent great A+
Pelican Landing Dental
5
This is my second visit and it was better then the first, which was excellent. Natalie the hygienist is an amazing professional
Pelican Landing Dental
5
Amazing! Natalie was very professional. She provided excellent customer care and made my whole experience very comfortable. I will recommend pelican to anyone who needs a dentist!
Pelican Landing Dental
5
Pelican landing dental is one of the most professional loving dental practices I have ever experienced. I recommend them to everyone.
Pelican Landing Dental
5
Recently my husband had dental work done at Pelican Landing dental . From the first phone call to the end everyone was polite, courteous , efficient and professional! A great experience! Lorne who answers the phone is just so reassuring and pleasant! Dr Garris and staff did a super job! I would definitely recommend this practice to anyone.
Pelican Landing Dental
5
I came to Pelican Landing Dental with a post and crown issue Easter weekend!(my former trusted dentist recently retired) From the initial telephone contact all staff were pleasantly attentive, thorough and direct all qualities I appreciate. My relationship will continue as I am scheduled for implant consultation. Thank you
Pelican Landing Dental
5
Very satisfied with friendliness of office staff. While this was an unusual appointment due to the fact it was an emergency. Prompt treatment with honest information regarding treatment options. Glad to now have a dentist while wintering here in Bonita Springs.
Pelican Landing Dental
5
CARE WAS EXCELLENT!! VERY COMFORTABLE!! EVERYONE WAS VERY NICE AND PERSONABLE!! THE BEST!!
Pelican Landing Dental
5
I am new to this area as a full-time resident. I cracked my front tooth veneer. I actually made an appointment with another dental office for Wednesday but since I was in a rush to get this fixed, I called Pelican Landing Dental to see if they had any openings. Pelican Landing could not get me in until Thursday morning. BUT because the person on the phone was so nice and caring and inviting; I actually made the appointment with Pelican Landing Dental, cancelled the other dentist, and waited the extra day, just to go to Pelican Landing Dental. I'm glad I waited! I found the office to be very clean and inviting. The entire staff was friendly. Dr. Garris was very professional, patient, caring and comforting. A horrible dental situation could not have been any better. I will bring my entire family to Pelican Landing Dental.
Pelican Landing Dental
5
Excellent care. They were recommended by a friend, she was right. She said she found a great dentist, and absolutely! I could not believe they were great at fitting me in the next day. I had broken a crown! Dr. Gilbert is excellent doctor and very kind, He is very concerned about your comfort. I cant say enough about the care they have shown to me! Just awesome!
Pelican Landing Dental
5
Everyone was friendly, helpful, and highly competent. I would recommend them to anyone, and will return if any other dental needs arise during my time in Florida.
Pelican Landing Dental
5
Excellent care in all ways! I'm a visitor to the area and broke a tooth. They got me in promptly and Dr. Lacy did an absolute amazing job fixing me up till I get home to my regular dentist. A big thank you to Pelican Landing Dental. Lorne Ross
Pelican Landing Dental
5
Good quality of care... Great anesthesia... very convieniently worked me into a very busy schedule...
Pelican Landing Dental
5
I'm from another state and broke a tooth and Pelican landing dental was referred by a friend. They were great! The friendly staff got me an emergency appointment and Dr. Garris and her assistant were both great fixing my tooth and making me comfortable with a temporary crown before I left on a big trip. I highly recommend this dental practice for their friendly staff and quality of care. A big thanks!
Pelican Landing Dental
5
Thank you to Dr Rich and his entire team. I am from Illinois and had an emergency when a tooth came off my upper denture on a Sunday. Called your office Monday morning & Dr Rich was able to help me immediately. 2 weeks later the same tooth came out and agin he was able to take me and sent denture to lab and recd it back overnight. I appreciated the prompt attention to my problem and the courteous help given me by all who work at your office. I highly recommend your practice to all who are looking for a dentist. Thank you to all v Sandy Plesha from Barrington IL
Pelican Landing Dental
5
Quality of Care: Outstanding Comfort: Continuously ascertained throughout examination and procedures Convenience: prompt scheduling for regular visits; immediate scheduling for emergency visits
Pelican Landing Dental
5
If you believe that going to the Dentist is unpleasant, you have not been to Pelican Landing Dental. From the front office, to the comfortable studios, the Doctors, Technicians, Hygienists, and yes even the accounting people. Everyone is very professional and friendly. They make you feel like a friend, not just another patient. I would highly recommend Pelican Landing Dental to anyone looking for great Dental care.
Pelican Landing Dental
5
Can't say enough about how great this practice is. Went there as a new patient, on an emergency basis for a cracked tooth! They went out of their way to see me asap, were kind, considerate & wonderful to me! I had a more serious problem than I thought, fixed it all in two visits! Recommend this practice to anyone regardless of your needs! I hate going to the dentist, this office is wonderful & I will go back! Thank you!
Pelican Landing Dental
5
Friendly and conscientious as always.
Pelican Landing Dental
5
My experience, as usual, was a positive experience, from the professionalism to the politeness to the cleanliness & comfort of the rooms to the quality of care. Good location, easy to get appointments.
Pelican Landing Dental
5
I had a dental emergency, and I live out of town. I found Pelican Landing Dental after calling several other "emergency" dentists I found online and reaching voice mails or receiving no answer. The folks at Pelican Landing Dental went out of their way to work me into the schedule as quickly as possible. Everyone I interacted with there was professional, knowledgeable and friendly. I learned more about my oral health in one visit than I have learned in several years with my dentist in my home state. I highly recommend Pelican Landing Dental. I will likely make Pelican Landing Dental my regular dentist when I am in Florida.
Pelican Landing Dental
5
The attention to detail from booking my appointment, checking on insurance coverage, getting all the paperwork complete was as good as it gets. Natalie was the best hygienist I have had the pleasure to work with. She was kind thorough and it showed she cared about what she was doing. Dr. Lacy was exceptional in here diagnosis and recommendations on my dental care. Debbie was great to work with in setting up my follow up appointments. All in all a great team and great atmosphere.
Pelican Landing Dental
5
I absolutely love Pelican Landing Dental!! They are all so nice and truly care about you and your dental needs. I recently had a 2 hour apt to get several fillings done and Dr. Garris and her assistant Teri actually made the procedure fun and I actually enjoyed being there. I have tried 3 different dentists in Naples over the past few years before finding this one and I did not like any of them. I am so glad I finally found them. I highly recommend this dentist office!
Pelican Landing Dental
5
This was my first visit and I was very impressed with my whole experience. Everyone was courteous and professional. This is particularly relevant as I was a new patient without an appointment and had to be squeezed in. I did not have long to wait. I look forward to a long and successful relationship.
Pelican Landing Dental
5
It was amazing experience!! Della was wonderful and Dr. Gilbert was very informative.
Pelican Landing Dental
5
Della did an excellent job cleaning my teeth. She was friendly, caring and paid attention to the details. I'd highly recommend her and Pelican Landing Dental!
Pelican Landing Dental
5
I recently had my teeth cleaned by Della Nemeskal. She is an outstanding Dental Hygienist who's care and professionalism are the best i have ever had. I recommend her highly and will definitely keep coming back. I also had an old filling removed and replaced by Dr. Rich. I never felt so comfortable in a dental chair. I experienced no pain during or after the procedure. I will be back and would recommend this practice to anyone needing dental care. THANK YOU!!
Pelican Landing Dental
5
Going to a new dentist is always a little scary….how will I be treated, will they listen to me, will they do a good job of cleaning my teeth and not try and sell me all kinds of products to keep my teeth white and in good health like some dental companies do. The whole team at Pelican Landing Dental shows the attitude that the patient comes first. I truly believe that my wife and I have made a good choice for a dentist since we have moved to Estero full time.
Pelican Landing Dental
5
I was referred to this Dental practice almost 5 years ago from my Dentist in Boston and could not be happier. The staff is wonderful and I'd like to give a special shout-out to my hygienist Della - she's the best.
Pelican Landing Dental
5
The three C's, Care, Comfort and Convenience were all superlative. The team of Dr Lacy and her very able assistant, Devon, made me feel right at home and very comfortable. Even when I started to drool, Devon quietly handed me an absorbent tissue without poking fun at me! Lacy is the consummate perfectionist, working like an artist to make everything looked just right. I can't speak high enough about the friendly atmosphere and family feeling one gets at Pelican Landing Dental which totally complement the high professional standards that they set for themselves.
Pelican Landing Dental
5
I am one of the people who are scared to walk into a dentist's office, let alone go for a cleaning or repair. The staff at Pelican Landing Dental always try to help me to relax and make the experience as comfortable as possible. They are very detailed and give a complete exam by the hygienist as well as the dentist. Each will take time to talk and explain every procedure and give you the options. I have been a patient of the practice for well over 10 years now. As a matter of fact I have referred snowbird neighbors to the practice and they go every year. I would recommend it to anyone.
Pelican Landing Dental
5
The staff is friendly and professional. Natalie is wonderful and caring. Dr. Gilbert is very honest in explaining the care I need. Couldn't ask for better service.
Pelican Landing Dental
5
Pelican landing dental was professional, caring, and honest . Immediately diagnosed my pain and was quick to remedy it. Thank you
Pelican Landing Dental
5
Unfortunately I have not been blessed with great teeth. I had a lot of dental work done all over the world and many times not at all pleasant. I'm thrilled with Dr. Rich and all his caring staff. I'll be happy to recommend them to my friends and family.
Pelican Landing Dental
5
I thank you very much for recommending the new tap dream device. It is a significant improvement over the previous tap products. Most important! Dr Rich and his people are extremely professional and knowledgeable in TAP products. I would happily endorse Dr. Rich and Pelican Landing Dental to anyone looking for help to cure sleep insomnia. Best Regards Randy Jones

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