Reviews of Ackerman Toyota in St. Louis, MO

4.7 3,734 ratings

Category: 
Toyota Dealership
Contact Information: 
Business Description: 
Ackerman is recognized by an industry leader as having one of the fastest car buying experiences vs all other dealers, most Ackerman customers are delivered within 2 hours or less of coming in the showroom. Our timely service, helpful staff, and Ackerman Advantage are what keep our customers coming back for all their new and pre-owned car needs!

Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.

Ackerman Toyota
5
Extremely happy with the speed of your service appointments.
Ackerman Toyota
5
Everything was as follows quality of repair excellent speed of repair excellent and work guaranteed superb. Thank you for your service.
Ackerman Toyota
5
The quality very good, acceptable waiting period and work guranteed.
Ackerman Toyota
5
What I appreciate about Ackerman Toyota service: - polite and professional staff who take the time to explain things to customers - timeliness of service -cleanliness of service and showroom areas
Ackerman Toyota
5
Service was fast!
Ackerman Toyota
5
As always service was professional and courteous. I have never been disappointed with the folks at Ackerman.
Ackerman Toyota
5
I continue to be impressed with all aspects of my experience at Akerman. I am grateful
Ackerman Toyota
5
First service experience here at Ackerman and it was top notch! Quick, easy drop off/pickup, and they also took the initiative to take care of a recall while there with regular updates throughout the day.
Ackerman Toyota
5
I got competent and friendly service of my car. The condition of my equipment was explained to me and I was given options on whether to service it early or to wait until my next visit, and the service tech was nice enough to let me know about an upcoming sale where I could save some money by coming back in the near future.
Ackerman Toyota
5
Courteous, efficient. A bit expensive, but that's how things go.
Ackerman Toyota
5
Always a great experience, I recently had my Scion xB in for work and inspections on 3 separate occasions and I just want to say they were all great as usual. I also bring my vehicle in for routine maintenance and I usually work specifically with Metja who is always friendly, helpful, efficient and able to explain things with the vehicle in an easy-to-understand way. I know my vehicle is always in safe hands with Metja and the entire Ackerman team. I love my Scion so much I have no plans of getting rid of it, but I know when it is time for a new vehicle I'll be visiting you all first.
Ackerman Toyota
5
We needed an emissions inspection for the renewal of our vehicle license. Mark Wright made the appointment for me and helped me upon arrival. I also want to mention Abe in the entrance bay. He is always polite, professional, prompt and answers initial questions. Mark was also professional and personable and patient with me when I had some confusion about the key fob for our 2018 Toyota RAV4 Hybrid. I always leave Ackerman after service to the vehicle with a satisfied feeling and with confidence that the RAV4 will continue to give us great, reliable service. Kudos to the Service Dept., a congenial, capable group. Bob St. Vrain
Ackerman Toyota
5
excellent
Ackerman Toyota
5
I am always happy with Ackerman. I find themTo be extremely conscientious and polite. They keep me updated with what my car needs and equality Repair.. Thanks
Ackerman Toyota
5
The quality of service was good.
Ackerman Toyota
5
Alyssa and the crew in the garage did their usual terrific job. I have never been less than highly satisfied with the service I have received at Ackerman Toyota.
Ackerman Toyota
5
Courteous, prompt service. Oil change and tire rotation while I waited less than an hour.
Ackerman Toyota
5
Everything was perfect and great as usual. Dennis Grabe was outstanding in his explanations.
Ackerman Toyota
5
Great experience as always..
Ackerman Toyota
5
No problem at all. Very courteous staff.
Ackerman Toyota
5
Mark is the best! I hope to have him every time! He made everything so easy, always called me back & took care of my warranty repair.
Ackerman Toyota
5
They have great service and their work is excellent.
Ackerman Toyota
5
Work finished quickly and professionally!
Ackerman Toyota
5
The quality of work is always appreciated. The time in which the work is done it always keep me coming back. excellent service!
Ackerman Toyota
5
Great service. Had to come back with a simple fixes. Done ASAP Excellent staff very friendly helpful. Mark is the best.
Ackerman Toyota
5
Great staff always friendly and helpful
Ackerman Toyota
5
Very quick - found a mail in tire which they fixed after asking me. Professional courteous and friendly!
Ackerman Toyota
5
they know what they sell
Ackerman Toyota
5
I have been going here for years and always receive good service.
Ackerman Toyota
5
The work was completed to my satisfaction.
Ackerman Toyota
5
Great as always. Thank you!!
Ackerman Toyota
5
Mark Wright really did a great job helping me
Ackerman Toyota
5
Oil change and full checkup with quick, professional and everyone was very professional and pleasant
Ackerman Toyota
5
We have exclusively relied on Ackerman Toyota for all maintenance and service needs for our 2018 RAV4 Hybrid. The service has been outstanding--personable staff, prompt appointments, efficient turnaround time and quality work. Rich Kindle has arranged appointments and always explains the work to be done and any options. We have total confidence in our RAV4 because of the consistently high service and knowledgeable staff.
Ackerman Toyota
5
Metja is the greatest hands down Goes beyond the call of duty to make sure I understand everything I need to know. Great Met
Ackerman Toyota
5
Friendly staff, very professional. Service was done quickly. Staff kept me updated on what was going on and how long it would it take. 5/5 Stars
Ackerman Toyota
5
LOVE THIS DEALERSHIP! The sales department is top notch and you can't beat the service department. I highly recommend this dealership!
Ackerman Toyota
5
I have had my 2012 Rav4 serviced at Ackerman Toyota for the past ten years since I purchased it from Ackerman. I have always been impressed with their work and their efficiency. If and when I buy another car, it will also probably be a Rav4, and also from Ackerman.
Ackerman Toyota
5
It was excellent as always! I had usual maintenance oil change, tire rotation something else and a tire nail puncture slow leak fixed. All done while I waited in Ackerman’s comfortable waiting room. So experienced high quality work in a reasonable amount of time. An excellent experience as always.
Ackerman Toyota
5
Perfect in every way for my needs
Ackerman Toyota
5
Excellent professional and courteous service in all respects.
Ackerman Toyota
5
That 'RedLight' turned on. I knew it was Oil Change time. Yesterday would have been ideal; but I hadn't reserved time. I drove in anyway and explained. The immediate response from one of your people, "I have time right now!" Several lights were out, tires needed rotating and the air filter needed cleaning. Normal necesary expectations. What I most appreciate is not feeling I am being 'talked into something additional'when it comes to the end of the waiting time. It was all GOOD. THANK YOU, ACKERMAN. (What I do miss are some of the 'good, old faces'from 15 =20 years ago. New ones are fine!. )
Ackerman Toyota
5
Friendly fast service had Oil change and tire rotation for 20,000 miles
Ackerman Toyota
5
I've been very happy with Ackerman from the minute I walked in to look at cars and greeted by Ryan to the service I have had thus far. Thank you
Ackerman Toyota
5
From start to finish, I got nothing but prompt, courteous, friendly service.
Ackerman Toyota
5
Great team. Treated like a star from beginning to end.
Ackerman Toyota
5
Great job
Ackerman Toyota
5
Consistently great, friendly service
Ackerman Toyota
5
I love this dealership. The service department is fabulous! The service writers are excellent and the mechanics do a wonderful job. We are always updated on the status and costs and the approximate timing of each job. I highly recommend this dealership!
Ackerman Toyota
5
Work was done promptly

Pages