Reviews of Ackerman Toyota in St. Louis, MO

4.7 3,734 ratings

Category: 
Toyota Dealership
Contact Information: 
Business Description: 
Ackerman is recognized by an industry leader as having one of the fastest car buying experiences vs all other dealers, most Ackerman customers are delivered within 2 hours or less of coming in the showroom. Our timely service, helpful staff, and Ackerman Advantage are what keep our customers coming back for all their new and pre-owned car needs!

Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.

Ackerman Toyota
5
Like always,great people & excellent service. Thank You
Ackerman Toyota
5
The speed was good, the communication was excellent and so far the quality is also good. A drinking fountain would have been nice in the waiting room but that might be corrected with the new facility.
Ackerman Toyota
5
First class service staff. Top Notch mechanic
Ackerman Toyota
5
Great customer service, very communicative and gave great explanations of what was going on with my car. I really appreciate the time, attention to detail, and thought that went into servicing my car
Ackerman Toyota
5
Denny has always treated me very promptly and treats me like a friend. It is always a pleasure to do business with him. I usually drop my truck for service, I told them I was waiting today, I pulled in at 7:00 am and was paid and on my way before 7:45 after an oil change and inspection. Thanks guys!!
Ackerman Toyota
5
Great service, as usual. The standards at Ackerman are very high and I appreciate it.
Ackerman Toyota
5
Great
Ackerman Toyota
5
Routine maintenance check went well; as usual. All staff very courteous professional.
Ackerman Toyota
5
Just needed state inspection - done in good time with no pressure to add other work such as oil change. Always polite, friendly and efficient. Thanks! Helen Sturgis
Ackerman Toyota
5
Excellent service! Customers are treated with respect and given information as needed about repairs and the condition of your car. I'm always very satisfied with my experience at Ackerman.
Ackerman Toyota
5
Oil and filter and 75,000 check
Ackerman Toyota
5
The service was great. Staff was very professional and welcoming. I was told my wait would be about an hour, my car was finished earlier! Great experience.
Ackerman Toyota
5
The service department staff is thorough and quick to get the car serviced. I appreciate the quality. Thanks! J.W.
Ackerman Toyota
5
Excellent service every time I come in. Friendly, informative staff.
Ackerman Toyota
5
The service was performed in a timely fashion. I have always been well-treated by the service staff, and the work done is typically excellent.
Ackerman Toyota
5
I have always felt confident that what Ackerman tells me is mostly accurate. I appreciated so much that they always jump right on my work and get me in and out in a reasonable amount of time. Their service keeps me choosing Toyota over my next preference. An additional recommendation is that they are a St.Louis City business. Whenever I can choose a city business I do.
Ackerman Toyota
5
My experience at Ackerman Toyota was as always -- excellent! They were courteous, prompt and efficient as always. The service aspect is really what keeps me a loyal customer to Ackerman Toyota and the main reason I keep buying/driving Toyotas. The fact that I can catch a free shuttle ride to my home or work from there is a big plus, too! Thanks again, Diana Gray
Ackerman Toyota
5
As always, a great experience. I feel comfortable in letting your crew take care of my car. That's the reason why I have bought my last two cars at Ackerman....the wonderful service that I receive in the Service department. It's greatly appreciated.
Ackerman Toyota
5
Quality 99% (mystery rattle!) 1 hour: perfect Yes, guaranteed.
Ackerman Toyota
5
My boys at Ackerman always handle my car needs perfectly. I actually will only buy a Toyota at this point because of the fact I can count on the brand but also I can count on the Ackerman sales team to be fair and honest and the Ackerman service team to take care of me and protect my investment. I would not go to any other dealership....period.
Ackerman Toyota
5
Thanks to the entire staff at Ackerman Toyota for keeping all my vehicles running smoothly. I also appreciate the staffs attention to safety when servicing my vehicles.
Ackerman Toyota
5
I have always had a pleasant and professional experience with Ackerman Toyota. Because I am always pleased with Ackerman Toyota, I will always buy my next vehicle from them. Always nice and courteous staff.
Ackerman Toyota
5
Quick, efficient, thorough. And, very friendly.
Ackerman Toyota
5
Everything was excellent and the staff was very friendly. Outstanding service.
Ackerman Toyota
5
Great service. Taken care of quickly. Quality work that is guaranteed to last. Thank you!
Ackerman Toyota
5
I had to work the morning that I went in. I got there at 7am and I was out in time to make my scheduled appointment. The service included quality and of speed of the repair. Your guys at the South Kingshighway location, in St Louis,are willing to work within the confines of you customer's needs. Thank you Ackerman TOYOTA! :)
Ackerman Toyota
5
5 Star
Ackerman Toyota
5
Sincere and helpful staff as always.
Ackerman Toyota
5
Everyone was courteous and efficient. The work needed for my vehicle was explained simply and cost was broken down. Work was done quickly and accurately.
Ackerman Toyota
5
We have been faithful costumers for several years, with several vehicles. The service department is always courteous and professional. I trust the service we recieve.
Ackerman Toyota
5
Excellent! Everyone was welcoming, listened to my concerns, and service was quick!
Ackerman Toyota
5
Great service, very courteous and professional people who worked with me ... really enjoyed the ride home when I found out it would take longer than planned ... that was a big plus ... thank you for your kindness and quality of care both professionally and personally ....would easily recommend you to others ....
Ackerman Toyota
5
Very friendly, informative, helpful, and honest. Much appreciated!
Ackerman Toyota
5
It is always a pleasure to do business with Ackerman. From the service desk to Chris, the mechanic, to the cashier, everyone is very knowledgeable and friendly. The waiting room is clean and very inviting. I have no problem spending a little down time there.
Ackerman Toyota
5
Quality of repair and work guaranteed
Ackerman Toyota
5
Service was great. Replaced a dead battery which was under warranty with little waiting time.
Ackerman Toyota
5
I always bring my car to Ackerman Toyota even if it’s a ways from my house. No appointment is needed yet I get the service done in a reasonable amount of time. I get detailed explanation of what is needed. I never hesitate to recommend this dealer to anyone interested in a Toyota
Ackerman Toyota
5
Everything is excellent..Quality,Speed and everything perfect!!!!Thanks again and see you next time..Love my Toyota Camry 2018...
Ackerman Toyota
5
As always I received excellent service
Ackerman Toyota
5
I am completely satisfied with your service. You always inform me of any issues before doing the work and you explain the reason. Thank you.
Ackerman Toyota
5
Thank you once again for great service. Highly recommend.
Ackerman Toyota
5
My experience was very positive: polite, efficient, timely. Everyone was professional and respectful. Gratefully, John
Ackerman Toyota
5
The confidence and trust that I have in Fred and his team is genuine. They are always kind and professional. I wouldn't take my car anywhere else!
Ackerman Toyota
5
Ackerman is great and I’m recommending it to everyone I know. From the salesman Neil, to the finance guy to the service department - it is all top notch. Even the owner Jerry Ackerman came out and met me when I picked up my new car - telling me if I had any problems to call him directly. I’ve been going in once a week for tutorials on all the bells and whistles with Neil who is very patient and helpful. This was the first time I’ve bought a car there but it is now my go-to place.
Ackerman Toyota
5
Always great service!
Ackerman Toyota
5
I am very pleased. Everyone was exceptional, they even went out their way to help me further. I really appreciate you all and your help.
Ackerman Toyota
5
I was pleased with my first experience with having our RAV4 Hybrid serviced at Ackerman. The staff were polite and courteous and all questions were answered with assurances that if I had other questions or concerns the staff would be available to respond. We went with Ackerman to buy our Toyota because we believed that Ackerman had a good service reputation and we want reliable, professional service over the extended life of our vehicle. I look forward to future regular interactions with the Ackerman staff at the new location on Hampton. Off to a very good start!
Ackerman Toyota
5
Always get speedy service and quality work. Your service for me is best for normal needs, like oil changes tune ups etc. You are not good for major things. I have brake pads, mufflers and things like that done elsewhere for half the price.
Ackerman Toyota
5
Quality, speed and Ackerman standing behind their work is why I will go no where else for my Toyotas!
Ackerman Toyota
5
Everyone us so nice and helpful. The service dept reason I would buy another Toyota...although I would rather buy a Scion XB

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