Reviews of Ackerman Toyota in St. Louis, MO

The gentlemen that greeted me were courteous and efficient. My car was completed in a timely manner. Work was completed well! Good Experience!

I was very pleased with how polite and quick everyone was. I was in and out in less than 20 minutes on what I needed done. Great Job to the service team.

My husband and I have 14 Toyotas. Our service from Ackerman is excellent, from sales to service. We trus you to carefully and honestly make our clear safe and best of all, we WE TRUST YOUR SALESMEN AND SERVICE PEOPLE?

I've been bringing my car to Ackerman Toyota for years. My first car was a Toyota Corolla 1994 and my second car is another Toyota which I purchased May 2017. The Ackerman Toyota staff has provided excellent service throughout the years. I really appreciate the information that is provided to me in caring for my vehicle. I feel the quality of the work is great and speed of repair is always satisfactory and usually exceptional. I appreciate the guarantee of work that is provided to their customers. It's comforting to know that if there is a problem Ackerman Toyota will stand behind their work.

this was a periodic oil/filter change. It was conpleted in a timely manner. There were no problems that I could see.

I can count on getting what I need, without getting an unwanted sales pitch! Thanks!!!

Fantastic and fast service! Our buying experience has only be expanded upon by the service department. The folks in the service department are outgoing, friendly helpful and fast; what a pleasure!

I have purchased and had my cars serviced at Ackerman Toyota for over 20 years. I know most of the service people by name and they call me by my first name. Sometimes I think my last name must be Ackerman the way they greet and treat me. I have always received prompt, courtious, and excellent service every time I have one of my cars serviced. I think they exceed the other dealers except in one area. They currently do not have a car wash to clean your car after being serviced like some dealers. They are in the process of building a new facility and I hope it includes a car wash. I usually hate dealing with the sales department but I had a good experience when I bought my 2018 Camry XLE. The salesman was Tom Gorham and he did an excellent job. I highly recommend you seek him out if you are buying a car.

Today when I came in to have my Toyota Prius looked at, I expected that there may be more than a couple things that could use some fine tuning, but what I didn't expect was that the entire staff, especially Fred Grabe who talked to me more directly throughout the process, would be so helpful and genuinely friendly. I'm taking a road trip cross country to California- Fred and the whole crew have me feeling much more confident that I'm going to be making this journey in a car that's been checked over carefully to ensure my safety. There was no doubting that making sure I travelled safely was a priority to everyone I talked to at Ackerman Toyota. All and all, even though I was there for a couple hours, the time flew by because I was in good company; had access to free wifi, television, and refreshments while I waited. I honestly don't think I'll ever elect to take my car back anywhere else for repair if faced with an option. Thank you for all your hard work! It was noticed and appreciated!

As always, I received prompt, professional and extremely polite service at Ackerman Toyota this morning. The service writer who did my intake was extremely helpful and super polite. That's why I always take my Toyota Corolla to Ackerman for service. I purchased the car new from Ackerman and will always take it to them for service. Something else, they are always super efficient with getting me in and out when I am waiting on my service and they keep me updated along the way as the repairs/service are being performed. Always A+ service when I'm there!

Always had excellant service here. If you maintain your car regularly, it will last. I like to get there when it opens, because I need to wait for my car.

My experience was very good. I waited in a pleasant environment. I was informed on what was being done and when I could expect completion. The job was finished in that time frame. Everyone was very courteous.

I recently went the Kingshighway Ackerman Dealership for a recall on my car. I have never had a bad experience at the dealership and have owned my car for 12 years. I find the team of people there to be courteous, friendly and conscientious of your time and situation. Keep up the good work and keep smiling guys and gals. Linda Marshall

I had an oil change today and the service was fast, courteous and efficient. It's what I have come to expect from Ackerman over the years, and they rarely disappoint!Thank you for everything!

Great service all the time. I have learned to take for granted your quality and speed. If I have ever had to return since 2004 for a re-do I cannot recall it. All your people are good; Denny and Robert stand out.

Very happy with the service.THANKS

AS USUAL, my recent experience with Ackerman Toyota was THE BEST. From the associates at the Service Desk to the mechanic who did the work to the cashier at the "Pay Window" who helped me "cash oyt", I was treated with dignity and respect. If someone asked me to say a bad word about Ackerman, I COULD NOT. I would recommend Ackerman Toyota to EVERYBODY. I have been very pleased with everyone and everybody at this dealership since Day One!!!

All work was done as expected in a very timely manner. The staff was very knowledgeable and friendly.

excellent as ususal.

Brought my car in for 20,000 mile service. They did a wonderful job getting me in and out in about an hour. What set it apart though was the attentiveness of the men working the counter. I was rolling a double stroller with my two boys and they were watchful for me that every time I came through they opened doors and made it as easy as possible to maneuver While juggling the boys. I think they recognized the situation I was in and worked hard to make it as easy as possible for me to get in and out very quickly. They also did not attempt to sell me an extended package (as I'm nearing the end of my current one) but there service and friendliness likely sold it for them.

The Ackerman Toyota Service Department provides excellent service. All of the service personnel treat everyone with respect no matter their age, ethnicity or sex. This is why I drive from Illinois for service.

Took my car in to be serviced and as usual was done quickly and correctly.

Outstanding customer service from Service Personnel. Each member of the team gives each customer(me included) personal attention, That is they take time to come to you in the waiting room to explain every thing that is wrong or is needed. The wait time is so short compared to other dealers. I did not really need any thing repaired, just my normal maintenance. Robert Nellesen was great.

Tire warning light came on, went to Ackerman who found leak caused by nail. The tire was repaired in a very short time and I was on my way. Many thanks