Reviews of Better Faster Urgent Care in Southlake, TX

4.9 5,667 ratings

Categories: 
Urgent Care, Medical Office, Emergency Care
Contact Information: 
(817) 421-8777 or
Business Description: 
Better Faster is a brand new, state-of-the-art Urgent Care center in Southlake, Texas.

Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.

Better Faster Urgent Care
5
Extremely kind and efficient care. Thank you!
Better Faster Urgent Care
5
Everyone was so nice and helpful. It was a great experience, especially when you aren't feeling well. The wait was very short. Thank you so much.
Better Faster Urgent Care
5
Better Faster is amazing. Dr. Strange is very knowledgeable, kind and has amazing skills. All the provider are very knowledgeable and kind. I wouldn’t go anywhere else.
Better Faster Urgent Care
5
The most efficient clinic I’ve ever been to. Always a great experience. Highly recommended!
Better Faster Urgent Care
5
I appreciated being able to schedule a next day appt online for a Covid test. The staff was very friendly and my wait time was minimal. Dr. Strange called via a Telehealth visit to discuss my results. She answered all my questions and has a wonderful bedside manner. Overall a great first experience. Thank you.
Better Faster Urgent Care
5
Dr. Strange was phenomenal. Very caring, patient and thorough. We appreciate her and the staff. Great experience all the way around.
Better Faster Urgent Care
5
Faster
Better Faster Urgent Care
5
I have been to this facility several times and each visit the staff (that includes the front desk, person taking the swab and the doc who called me with the results) are all very pleasant, efficient and professional. Even when they have a parking lot full of people waiting to get tested for COVID, when it was my turn , they made me feel like I was the only patient. January 18th I dealt with Kimberly and Keith and as usual , they were as pleasant as always. Kudos to this facility and their wonderful staff! Thanks, Pam Sheridan
Better Faster Urgent Care
5
You guys execute your process better than any other clinic or full blown ER, the professionalism and sense of humor is awesome with my families experience with your employees, i wish i could use you as my primary care
Better Faster Urgent Care
5
Easy
Better Faster Urgent Care
5
Courteous, fast, professional, knowledgeable. Great place and great people.
Better Faster Urgent Care
5
Kerri Swiggart, PA was very good. I felt like she did an exceptional job explaining everything and was very personable. I would recommend her to anyone!
Better Faster Urgent Care
5
Friendly staff, helpful NP that gave practical advice
Better Faster Urgent Care
5
Kari the PA and JD the RN was great! Wonderful patient care and went above and beyond.
Better Faster Urgent Care
5
Easy check in was seen fast and the staff was professional and friendly
Better Faster Urgent Care
5
The whole experience was first rate. From booking the appointment, through check-in, through the test itself, to the final video follow-up, Better Faster Urgent Care truly lived up to its name.
Better Faster Urgent Care
5
JD and Keith we very nice and understood the situation. Was not able to get in to see regular doctor. Appreciate their professionalism.
Better Faster Urgent Care
5
The nurse is absolutely terrific! She is always the one who tests us with covid, flu etc and she is so kind!
Better Faster Urgent Care
5
Our experience was great. We were in and out quickly and everyone was eager to help us.
Better Faster Urgent Care
5
In for a Covid test. The staff were efficient and friendly and I wouldn’t hesitate to recommend
Better Faster Urgent Care
5
Quality care is very important to me and the staff seemed to be concerned about my health and well-being. The office staff was very friendly and courteous. The entire facility was clean and it was a comfortable environment.
Better Faster Urgent Care
5
Staff is wonderful!
Better Faster Urgent Care
5
Friendly staff, thorough and was diagnosed in a timely manner
Better Faster Urgent Care
5
Your online onboarding tech is fantastic. Wish all practices had this. People were very nice and waited for less than 5 min Doctor/PA that helped me with my finger issue had a great bedside manner. You are my fave urgent care facility.
Better Faster Urgent Care
5
I had a pleasant experience! Quick just as the name. I was on vacation and they took good care of me!
Better Faster Urgent Care
5
on 11/26/21 I made an appointment at your medical facility. When I arrived, everyone I dealt with was very friendly, efficient and kind. During my my visit for what I thought was an allergy that morphed into a sinus infection, I was given a steroid shot and RX for antibiotics. After the shot and by the time I had received the RX, which was about 3PM, I was already feeling better! It's so reassuring to know that in a situation where I need medical assistance and can't see my regular doc, I can count on your office for excellent care. I'm so appreciative!!! Best to everyone for a wonderful Christmas and New Year!!
Better Faster Urgent Care
5
I was grateful to be able to speak with a doctor and get tested for flu, Covid and strep. The staff were wonderful and I remain thankful to them for working on Nov 26 - the day after thanksgiving. Our doctors and nurses are to be celebrated for their daily contributions and the urgent care unit for running such a professional setting.
Better Faster Urgent Care
5
Quality of care can’t be beat. My Doc Kerry, had me return for a breathing treatment related to COPD. This was yesterday and I feel much better after ZPac & prednisone scripts kicking in. Thanks for making me feel alive again!!! You’re the BEST!!!
Better Faster Urgent Care
5
Very professional...appointment on time...caring nurses/PA's
Better Faster Urgent Care
5
Very efficient, professional, and caring from the front desk staff to the PA. Definitely recommend.
Better Faster Urgent Care
5
I really don’t enjoy writing reviews, but the service I received was excellent and I would just like to say that.
Better Faster Urgent Care
5
My family and I love your staff and facility. Unfortunately, we have an accident prone family so we are frequent visitors. Thank you all for being fast and VERY caring !
Better Faster Urgent Care
5
Quick care, kind and empathetic.
Better Faster Urgent Care
5
This, unfortunately, is not my first visit! But the care and concern for my well being has always been the same - outstanding. I appreciate the quickness in being seen, without numerous pages of information to fill out I highly recommend BFUC for emergency care!
Better Faster Urgent Care
5
Your staff was incredibly professional and attentive. I truly value that in a medical establishment. I wish this establishment were my primary care, I’d go more often if the people were as nice and caring as better faster urgent care. Mindy Stewart listened to every word and made me feel extremely comfortable.
Better Faster Urgent Care
5
Great experience.
Better Faster Urgent Care
5
The staff has always been professional and supportive. we used them several times for COVID testing and would recommend them to others.
Better Faster Urgent Care
5
They had my records from a previous visit so there were no delays, they were courteous and efficient.
Better Faster Urgent Care
5
I had a very positive experience with this facility. My concerns were addressed quickly and I received very good care.
Better Faster Urgent Care
5
Fast, Easy and Convenient which means alot it todays day and age.
Better Faster Urgent Care
5
Friendly, knowledgeable, very prompt response.
Better Faster Urgent Care
5
Today was a crazy day, I came in and they directly found my issue. Once I had some injections for an infection, I almost passed out in the lobby (due to dehydration). Everyone was there in a flash and knew EXACTLY what to do. They gave me fluids and made sure I was completely sound before leaving. From start to finish, every time I’ve come they have been quick, caring and accurate! I love this place. And a special shout out to Keith McInnerney for being kind, direct and listened to me. Calmly explained everything that was happening and was very thorough as well as the nurses who helped me!! They are all so wonderful, thank you for caring about your work and your patients. It’s a rare thing to find these days.
Better Faster Urgent Care
5
So helpful and follow up by the doctor is great!
Better Faster Urgent Care
5
Quality of Care: Excellent Friendliness of Staff: Excellent Comfortable environment: Excellent Listen to my health issues and I left feeling well taken care of
Better Faster Urgent Care
5
I have been here several times. Always efficient and pleasant. I have recommended you many times. Thanks for you for being so helpful and giving important information.
Better Faster Urgent Care
5
We were there to receive a Covid test. The staff involved were very pleasant and helpful. We were well taken care of in a timely manner.
Better Faster Urgent Care
5
Appointment was easy to make, the wait was not long at all the results were so fast
Better Faster Urgent Care
5
VERY professional, helpful and knowledgeable! thank you so much!
Better Faster Urgent Care
5
Friendly and prompt
Better Faster Urgent Care
5
Always informative, friendly, knowledgeable and professional. Feel comfortable every visit.

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