Reviews of Better Faster Urgent Care in Southlake, TX

4.9 6,432 ratings

Categories: 
Urgent Care, Medical Office, Emergency Care
Contact Information: 
(817) 421-8777 or
Business Description: 
Better Faster is a brand new, state-of-the-art Urgent Care center in Southlake, Texas.

Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.

Better Faster Urgent Care
5
I find the staff friendly and very efficient. Been very happy with the care I received.
Better Faster Urgent Care
5
Excellent staff from the moment you walk in until you walk out the door.
Better Faster Urgent Care
5
Very good urgent care service. It’s a shame the X-Ray machine was down in two separate dates we visited, and therefore we had to go somewhere else for the x-rays, a bit inconvenient. With that said, the service form the physicians, nurses, and front door staff was very good and friendly.
Better Faster Urgent Care
5
Excellent care, friendly staff and comfortable environment. Keith McInnerney, PA-C is very good & better than my regular PCP.
Better Faster Urgent Care
5
Great experience. Helpful and friendly staff. Quick service.
Better Faster Urgent Care
5
Quick, friendly and all services were explained clearly.
Better Faster Urgent Care
5
The visit to Better Faster Urgent Care was very good. It was quick with not much waiting time, friendly staff that made my father (the patient) feel welcome and cared for, and provided helpful service to quickly address our medical needs. Unfortunately the x-rays machine was down, perhaps just coincidental with our visit. That didn’t prevent the physician to diagnose and provide a quick solution.
Better Faster Urgent Care
5
Very satisfied
Better Faster Urgent Care
5
We got in quickly and had a pleasant experience with the PA. She answered all our questions.
Better Faster Urgent Care
5
Quality of care. Friendly and knowledgeable staff. Prompt service.
Better Faster Urgent Care
5
Great customer care. Brought my son in on Tuesday evening and said it was a virus and if he didn't get better to bring him back. I brought him back on Thursday and discovered strep throat. It was too early to detect on Tuesday so medicine was prescribed and he is much better. The best thing was they didn't charge me a penny for the 2nd visit since it was within 3 days of the first visit. I was shocked! I don't know any office that does that! I will be coming back and I have found my new urgent care facility.
Better Faster Urgent Care
5
Everyone friendly efficient and explains every procedure
Better Faster Urgent Care
5
It checked all the bullet points above! Thank y'all!
Better Faster Urgent Care
5
Never felt quite comfortable going to an urgent care facility til I visited Better Faster Urgent Care.. The facility is beautiful and the staff is friendly, and most importantly competent. They diagnosed my issue and provided the remedy. Could not be more pleased with my appointment!
Better Faster Urgent Care
5
Friendly staff, fast service & very efficient.
Better Faster Urgent Care
5
Excellent care. Melissa in front office is great. I would recommend to everyone
Better Faster Urgent Care
5
“I was very pleased with my experience at Better Faster Urgent Care Center. We needed for someone to see ours daughter's sprained ankle right away (My first time at Better Faster Urgent Care) was a world away from previous experiences elsewhere. It was good to be treated with professionalism and care. When I say the doctor and all the other employees of the Better Faster Urgent Care made me feel that I was in safe hands and even made me smile when I left, then you can believe they are the best. I am truly grateful for taken us in at the last minute I appreciated their follow-up and willingness to answer questions also. A big thank you to all of them.”
Better Faster Urgent Care
5
Always extremely positive. Staff is friendly & attentive to patient needs.
Better Faster Urgent Care
5
Perfect Love everyone there
Better Faster Urgent Care
5
Dr Strange had the entire staff were professional and very helpful
Better Faster Urgent Care
5
The staff there is very caring and patient. They make sure you're good before leaving. They are also fast.
Better Faster Urgent Care
5
The staff listens to your concerns…and moves forward to help
Better Faster Urgent Care
5
Very efficient and high quality care.
Better Faster Urgent Care
5
Great care,everyone extremely friendly and knowledgeable .Will always return and recommend to anyone needing immediate care.
Better Faster Urgent Care
5
Y’all are great. Continue to be our go to Urgent Care facility.
Better Faster Urgent Care
5
On line check in was quick and easy. Multiple available appointment times to choose from. Seen at appointment time. Receptionist very pleasant as was staff in the back. I’ve used this facility 3 times and each has been a positive experience and medically, my problems were identified and treated.
Better Faster Urgent Care
5
Every time I've been at BETTER faster, they are friendly, effective and helpful. I have never waited longer than 10 - 15 minutes to be seen by a member of the team. I wish they could be my regular Dr.
Better Faster Urgent Care
5
I tested positive for Covid, was wanting to get Paxlovid as soon as possible. My Drs office was no help on the weekend. You guys got me in quickly and gave me the script. Everyone was courteous, it went smoothly. Thank you!
Better Faster Urgent Care
5
EVERYHINGG DONE QUICKLY ,PROFESSIONALLY AND POLITELY NO COMPLAINTS WHATSOEVER
Better Faster Urgent Care
5
Just excellent. Fast access and great care. Had a follow up with my Primary Care Dr. and she said the care I had received at Better Faster was just perfect for my symptoms.
Better Faster Urgent Care
5
Always fast and friendly. Get straight to point to make you get on road to feeling better. I have never had one experience here that wasn’t 100%. Office staff kind as are nurses as doctors highly recommended
Better Faster Urgent Care
5
I called my doctor and he was unable to see me today for an issue and he recommended urgent care. Better Faster was close, so I went there. Paperwork was minimal. There was no real waiting. I was seen quickly, vitals taken and then had a consultation with the doctor/technician. They were fast and professional and very courteous. I was in and out in about 30 minutes! Highly recommended.
Better Faster Urgent Care
5
Excellent care staff very friendly and concerned
Better Faster Urgent Care
5
Very high quality care. Easy to schedule wit the excellent staff.
Better Faster Urgent Care
5
Didn't wait long and everything was explained to me.
Better Faster Urgent Care
5
We have never been disappointed with this location! I was at a different Southlake Urgent care with a wait of 2 hours. I called Better Faster Urgent Care and they said they would see my daughter right away with no wait time. This is our second time to be seen at this location. The staff is very friendly, courteous and they created a space where I felt comfortable and important. The care was detailed, important to them and quick for my urgent need to be seen and off to make dinner and in bed on a school night. We are thankful for this location, their friendly staff and their desire to keep things moving in a timely, yet efficient manner.
Better Faster Urgent Care
5
Very grateful for services like yours to be able to get in during a holiday weekend. Thank you!!
Better Faster Urgent Care
5
All around great experience. Would highly recommend.
Better Faster Urgent Care
5
I would rather drive the additional distance to come to Better Faster Urgent Care. Great staff, clean environment.
Better Faster Urgent Care
5
Love this location. Great staff of top notch professionals. They took me in right away, listened to my problems and answered my questions. One of my symptoms returned and they responded appropriately. Very satisfied.
Better Faster Urgent Care
5
awesome. i am from out of town and looked up for an express care close by. found them as the clisest. glad i did. made appointment on line. got right in everyone was xaring and professional. took care of my problem and sent me on my way. would reccomend to anyone needing urgent care.
Better Faster Urgent Care
5
Great facilitie. MA and receptionist pleasent and professional. Dr. Strange is professional and really listens. Treats patient not algorithm. Really like her.
Better Faster Urgent Care
5
I really enjoyed my experience today. My visit was quick and efficient. I felt very comfortable with the entire visit.
Better Faster Urgent Care
5
Knowledgeable, caring and concerned. Very detailed description of reason for visit.
Better Faster Urgent Care
5
Was an efficient pleasent experience! Front desk person was helpful and friendly. The medical assistant was clearly experienced and knew his job. The MD Dr.Strange treatment was excellent! I felt so much better when I left! Would return if needed!
Better Faster Urgent Care
5
Prompt, friendly and informative. I’ve been here several times and recommended to my family.
Better Faster Urgent Care
5
Went for my school physical. They were friendly and got me out very quickly.
Better Faster Urgent Care
5
When it comes to urgent care needs, there is no finer place to go than Better, Faster, Urgent Care in Southlake. As always, kudos to Dr. Strange, all the PA's and the support team...
Better Faster Urgent Care
5
Thank you!
Better Faster Urgent Care
5
It has all of the above . You all have it down to a science !

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