Reviews of Better Faster Urgent Care in Southlake, TX

4.9 5,667 ratings

Categories: 
Urgent Care, Medical Office, Emergency Care
Contact Information: 
(817) 421-8777 or
Business Description: 
Better Faster is a brand new, state-of-the-art Urgent Care center in Southlake, Texas.

Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.

Better Faster Urgent Care
5
Very impressive. I called because some urgent care facilities will not see Medicare patients. When they said they did, I went immediately and was seen within 15minutes after arriving. Friendly staff-got a shot, 2 prescriptions & I am feeling much better!
Better Faster Urgent Care
5
I presented with a sore throat and believed to be sinus infection. Prompt intake, full checking of vitals and two more than reasonable opportunities to discuss the issues with a provider who explained the conditions and options for treatment. Overall, excellent service.
Better Faster Urgent Care
5
I was able to schedule an appointment, and I got in within a few minutes upon arrival. Dr. Strange was excellent. I arrived feeling pretty bad and left feeling much better thanks to her care. Glen was also very good, very helpful. All the staff was friendly and efficient. I visit the Southlake area frequently and will rely on this facility should I need urgent care.
Better Faster Urgent Care
5
Everything was exceptional and all staff were extremely nice and helpful.
Better Faster Urgent Care
5
•Quality of Care •Friendliness of staff •Comfortable environment
Better Faster Urgent Care
5
Thanks for being timely, friendly and professional. I recommend Better Faster Urgent Care.
Better Faster Urgent Care
5
I was headed to CareNow by my house in Grapevine and I called ahead and it was a 3.5 hour wait. A friend I teach with told me to come see y’all. I came to the office, filled out paperwork and was seen immediately. The entire staff was so kind and helpful. One nurse even thanked ME for being a teacher. The PA I saw was a good listener, thorough, and made sure I was feeling better before I left the office. The office was clean and so nice, as well. My family will be back for sure! Better Faster was 1000 times better than CareNow. THANK YOU!
Better Faster Urgent Care
5
Both young ladies behind the desk were very courteous and helpful. My wife and I appreciated the service.
Better Faster Urgent Care
5
My experience at this urgent card has been nothing but amazing the staff is very professional,,
Better Faster Urgent Care
5
We were seen quickly! The tech was very kind and gentle with the strep and flu swaps. Doctor was very friendly and supportive.
Better Faster Urgent Care
5
I’ve been to Better Faster Urgebt Care a couple of times and each time I’ve received very good care. They have a very nice, clean and comfortable environment. I would recommend them and return if needed.
Better Faster Urgent Care
5
Wonderful staff!!! Checking was easy, quick and the introduced themselves. I am 87 and Keith put me at ease immediately and explained in laymen’s terms what he was going to do and then explained again to me what he had done. If I ever have to use an emergency clinic again it will be this one.
Better Faster Urgent Care
5
It was perfect. I liked the front desk; the technician, the PA, the person who gave me my shot. I even liked the television program you were showing which is rare to like a program in a doctor's office. Thank you - great place.
Better Faster Urgent Care
5
Fast and efficient! Staff is pleasant and they're quick without making you feel pushed around. Saw the same PA and he brought a personal touch with "remembering me" from my last visit. (Good documentation, haha!) Waited a little bit after having vitals taken but no more than most urgent care centers.
Better Faster Urgent Care
5
Wonderful caring staff at every level! Excellent medical team!! Never a long wait— even quick turn-around for inhouse lab work and xrays. I cannot recommend them highly enough! Nothing about Better Faster resembles a “doc-in-a-box”. Full confidence in theur care and diagnosises.
Better Faster Urgent Care
5
My wife and I both went to the Better Faster Urgent Care facility on Kimball Ave in Southlake with gastro and sinus infections. The entire staff was fabulous.....caring, courteous, personal, very professional and competent. We were taken care of by: Emily at the front desk, Glen, Nadia, Jackie and Allyson Smith the Nurse Practioner. All are great representatives of your organization.
Better Faster Urgent Care
5
I found this place when I was looking for an urgent care clinic close to where I was working. They had a lot of great reviews so I figured I’d check them out. Extremely fast and friendly professionals at this clinic!
Better Faster Urgent Care
5
The quality of the care was great, and the staff was very friendly.
Better Faster Urgent Care
5
Enjoy the prompt and courteous service.
Better Faster Urgent Care
5
Staff was professional and friendly. I was attended to promptly with no wait. Faculty was very clean. Would definitely recommend.
Better Faster Urgent Care
5
They were very professional and good. Dr.Keith Mcinnerney was very thorough in explaining my diagnosis. He explained it all fully and took good care of me.
Better Faster Urgent Care
5
I have been using Better Faster Urgent Care for more than 4 years for my family. I love the friendly service and professional attitude that everyone working there has. They know, you feel bad, want to help you get better as soon as possible.
Better Faster Urgent Care
5
Fast, professional, caring!
Better Faster Urgent Care
5
It was as a good experience you can have when you are not feeling well. The environment was pleasant and clean, staff very friendly. The health care was great. Called me next day to follow up and made sure I understood everything. I was very happy
Better Faster Urgent Care
5
Very fast Very efficient Nice staff and drs
Better Faster Urgent Care
5
Everyone was very professional and friendly. I was in and out very quickly. Will definitely return in the future.
Better Faster Urgent Care
5
Dr and techs were very friendly and helpful.
Better Faster Urgent Care
5
Very friendly staff. I was however surprised about the wait to see a Provider given the fact that I was the only patient. Regardless, warm and friendly staff. Thank you for your care. We hope not to visit you again but if the need comes, then your Urgent care is our go to place ! Many thanks.
Better Faster Urgent Care
5
The entire operation seems to have combined modern technology with efficient but personable medical and assisting personnel. On a playful note, it was great to meet Dr. Strange.
Better Faster Urgent Care
5
EXCELLENT! I wish I could give you all 10 stars. The BEST URGENT CARE in Southlake! The entire staff from the prompt phone receptionist, all the professional & compassionate technicians that I saw over 2 days with this baffling virus & spiking high fever. Dr Brandy Strange was AMAZING at getting my fever down & getting me the care I desperately needed!! Nadia her assistant was so very kind & compassionate and excellent at giving painless injections. I am truly appreciative to be on the mend with the help of this incredible staff. Office is immaculate clean, everyone polite & helpful. Thank you all so much. Especially Dr Brandy Strange who was only there 2 days!! Better Faster Urgent Care Center is so blessed to have Dr. Brandy Strange on their staff! EXCELLENT. Thank you all so very much. Sincerely, Karen Byelick
Better Faster Urgent Care
5
Quality of care was good, staff friendly and helpful, office and rooms clean. Wait time 10 mins. Was in and out of the office within an hour, had three x-rays. Dr. Keith very thorough. This was my third time to this urgent care, first time for myself.
Better Faster Urgent Care
5
Great staff and excellent care! Thank you!
Better Faster Urgent Care
5
care was excellent staff was friendly and very helpful When I need urgent care again I will definitely use Better Fast Urgent care
Better Faster Urgent Care
5
Excellent care, Efficient service, Caring attitude. I will refer others!
Better Faster Urgent Care
5
The nurses were great! The doctor was really sweet and caring, gave us extra options for other obgyns we could consider for my pregnancy! Really amazing! Had an amazing experience.
Better Faster Urgent Care
5
All staff were very friendly. Great Quality Care Comfortable environment
Better Faster Urgent Care
5
Amazing! I am looking for a doctor in our new location. If I could find one with even half the care and thorough attention, professionalism I found with you, I would be so happy. You do it RIGHT. Don’t ever change.
Better Faster Urgent Care
5
I like that everything is quick, easy, clean and professional. The doctors and staff I've experienced here have always been friendly, willing to listen and help get you feeling better. Everyone I know loves this place and we always recommend you to others who ask. Thank you, keep up the good work!!!
Better Faster Urgent Care
5
I came in Sunday needing steroids for a bad sinus infection. Your staff was courteous, professional and compassionate. I will highly recommend your clinic to friends and family.
Better Faster Urgent Care
5
Thank you for your truly better faster service! I was out of there in half an hour and you even faxed my RX.
Better Faster Urgent Care
5
Wonderful every time!
Better Faster Urgent Care
5
Trully the Best, Fastest Urgent Care I have been to. Staff was great and facility was clean and comfortable.
Better Faster Urgent Care
5
Always friendly, accurate care!
Better Faster Urgent Care
5
Very much lived up to their name “Better, Faster”. Was in/out in 45 minutes and had excellent, friendly care.
Better Faster Urgent Care
5
Keith McInnerney was great! Very knowledgeable and helpful. Thank you!
Better Faster Urgent Care
5
Very knowledgeable about what my symptoms were pointing to & medicine prescribed really helped me. Staff was very nice & took info quickly & got me into see PA fast Environment was good.
Better Faster Urgent Care
5
My favorite go-to urgent care facility. Friendly and knowledgeable staff. Exceptionally short wait times.
Better Faster Urgent Care
5
Quick and wonderful service! thank you!
Better Faster Urgent Care
5
First time to bring my 11 year old daughter here. She was very anxious and staff was through and understanding. She was made to feel comfortable immediately and had a great experience!
Better Faster Urgent Care
5
I was traveling for business and developed a very painful UTI. This was the brightest, cleanest most pleasant urgent care I have ever been to. From the receptionist to the caregivers, I felt their goal was to make me feel comfortable & help me feel better. The PA was so pleasant, patient, and reassuring.

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