Reviews of Better Faster Urgent Care in Southlake, TX

4.9 6,432 ratings

Categories: 
Urgent Care, Medical Office, Emergency Care
Contact Information: 
(817) 421-8777 or
Business Description: 
Better Faster is a brand new, state-of-the-art Urgent Care center in Southlake, Texas.

Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.

Better Faster Urgent Care
5
Everyone and everything was a very good experience.
Better Faster Urgent Care
5
Super friendly and helpful. Was in and out within 20 min. Have been before and will go again!
Better Faster Urgent Care
5
Fast, efficient check in and overall easy. Thank you!
Better Faster Urgent Care
5
Staff is friendly and extremely efficient. This is my go to place!
Better Faster Urgent Care
5
Everyone seems to care and are very professional. Drs and staff are very nice and knowledgeable
Better Faster Urgent Care
5
Very time efficient and very professional. A 10 on compassion.
Better Faster Urgent Care
5
They did good. I went in with breathing problems, they x-rayed me and diagnosed a little pneumonia in one lung and gave me a prescription for the proper things for a first trip. My breathing got worse later and I did go to the hospital. Better Faster is not a substitute for the hospital and sometimes they can keep me or someone from going to a hospital. I recommend them.
Better Faster Urgent Care
5
I experienced all the above! I highly recommend Better Faster Urgent Care.
Better Faster Urgent Care
5
Everyone treated me with the upmost respect. My treatment was quick and efficient. I felt cared for by everyone and it was personable.
Better Faster Urgent Care
5
They are quick and organized. Good spot
Better Faster Urgent Care
5
Great quality. Very friendly staff. Even with Covid protocols they were on time.
Better Faster Urgent Care
5
Outstanding! Top notch personnel. I want to thank Rhonda, Kimberly #1, Cheyenne, Casey, Kimberly #2 and Dr. Keith for making this Covid 19 experience so easy in preparation for our travel requirements to Puerto Rico. Thanks so very much!
Better Faster Urgent Care
5
Everyone was very friendly and apply to answer all of my questions! We will definitely come back!
Better Faster Urgent Care
5
Excellent service! Professional, courteous, expert, and efficient! The staff takes the time to explain - the medical staff that took the samples/vitals and the provider Kevin McInnerney were both excellent. We continue to go back to Better Faster because of all of these reasons.
Better Faster Urgent Care
5
Easy process to get tested, friendly staff.
Better Faster Urgent Care
5
In a world changed by Covid-19, the friendly and professional staff at this Urgent Care far exceeded my expectations. My family is grateful that some things dont change! Thank you.
Better Faster Urgent Care
5
Professional, friendly and efficient service!
Better Faster Urgent Care
5
Always quick and professional. Keith is amazing!
Better Faster Urgent Care
5
Staff was very patient and helpful over the phone and in person. Very very helpful!!! I also appreciate the prompt responses and results. I was/am so grateful.
Better Faster Urgent Care
5
Great & Fast experience, much better than other testing sites as far as return time thank you!
Better Faster Urgent Care
5
It was all cery organized, and I felt safe
Better Faster Urgent Care
5
Very efficient. The entire staff was so friendly and genuinely cared. I would recommend with the highest of stars
Better Faster Urgent Care
5
Great quality of care with friendly helpful staff during the Covid pandemic. Great experience!
Better Faster Urgent Care
5
I had a wonderful experience and I’m happy I heard about you guys. I was recently there for a covid test and was in and out of there quickly. The technician that performed my test was great. I really felt at ease with her. She was very knowledgeable and helpful and explained everything to me.
Better Faster Urgent Care
5
Courteous, quick help. They were available and helpful. Office was really nice, too!
Better Faster Urgent Care
5
Excellent
Better Faster Urgent Care
5
I am so thankful this place was near me. They were efficient and vigilant about my care. It took an hour but receiving the results in such a tumely manner was so appreciated.
Better Faster Urgent Care
5
Great customer service. Very friendly
Better Faster Urgent Care
5
The nurse was very helpful and polite.
Better Faster Urgent Care
5
Very quick service and everybody was very nice. Just wish there was a better solution for Covid testers and not standing outside in this heat
Better Faster Urgent Care
5
Very good and professional from beginning to end of process
Better Faster Urgent Care
5
Very quick and professional.
Better Faster Urgent Care
5
I had a great experience with the team at Better Faster Urgent Care guiding me through the steps to get a Covid test. Everyone was friendly and caring. The nurse calmed me down when I was nevous before taking the test.
Better Faster Urgent Care
5
Keep up the good work
Better Faster Urgent Care
5
They had a great setup in this current environment. Make reservation online, call when you get there and got in earlier than my appointment. Everyone was very nice. Got tested and the results back by video teleconference with the doctor very quickly. Loved the whole thing and felt very safe the whole time from any type of exposure since I was really in my car pretty much the whole time.
Better Faster Urgent Care
5
Fast, friendly & efficient!
Better Faster Urgent Care
5
I understand all the issues with testing people for a very contagious virus. The service was very courteous and everyone at the clinic was very professional.
Better Faster Urgent Care
5
Easy and free with my insurance
Better Faster Urgent Care
5
Appointment was honored. Taken back and seen right away. After sharing my concerns, both the nurse and physician reintegrated everything, indicating they were listening. The physician’s plan if care was discussed with me and medications were immediately called into my pharmacy. My only concern was that the initial thought was that I was coming in for coronavirus and was charged for that without confirming. I had to verify the charge and they apologized, indicating my credit card will be rectified this week. Overall, great experience and I felt safe in their care.
Better Faster Urgent Care
5
After getting a sheet of urgent care facilities I. This area from cvs RN, I called and got directions. Front desk staff very courteous and walked me through insurance and paperwork at top speed. Medical staff in the back focused on my allergic reaction signs and helped relax me while preparing for a shot. Doctor on duty emphasized to return if I see no improvement. Facility definitely cared about my health!
Better Faster Urgent Care
5
Absolutely wonderful! We will be back.
Better Faster Urgent Care
5
This was the best Urgent Care experience I have ever had! It was clean, prompt, and knowledgeable.
Better Faster Urgent Care
5
Quick, easy, safe
Better Faster Urgent Care
5
Very friendly. Very professional. Very confident.
Better Faster Urgent Care
5
quick, efficient and complete
Better Faster Urgent Care
5
Fast and easy
Better Faster Urgent Care
5
Great service
Better Faster Urgent Care
5
Great
Better Faster Urgent Care
5
Always a professional and timely experience at Better Faster Urgent Care! Thank you for your service to our community!
Better Faster Urgent Care
5
Professional, informative, courteous, fast. Everyone who talked to me was great. I appreciated their promptness, education and response to my questions. Everyone was device minded with a kind approach.

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