Reviews of Better Faster Urgent Care in Southlake, TX

4.9 6,432 ratings

Categories: 
Urgent Care, Medical Office, Emergency Care
Contact Information: 
(817) 421-8777 or
Business Description: 
Better Faster is a brand new, state-of-the-art Urgent Care center in Southlake, Texas.

Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.

Better Faster Urgent Care
5
Ashley was a sensational physician who was caring, friendly, and truly put me at ease. I had full confidence in her abilities and, considering the nature of my visit, that speaks volumes. Would come back here any time!
Better Faster Urgent Care
5
The staff was very friendly and professional. They were punctual with our appointment time. I received wonderful care.
Better Faster Urgent Care
5
Very good experience this morning. The office is immaculate and the staff is friendly and efficient. I was in and out in about an hour with prescriptions faxed to my pharmacy. I definitely recommend!!!
Better Faster Urgent Care
5
Friendly, effective and efficient.
Better Faster Urgent Care
5
They were very knowledgeable about the kind of Covid test required for Alaska
Better Faster Urgent Care
5
It was great.
Better Faster Urgent Care
5
The receptionists were both very nice -I waited maybe 10 minutes - the Dr to the nurses were all quick, efficient and pleasant . I definitely will always return
Better Faster Urgent Care
5
It was good staff is very helpful and friendly.
Better Faster Urgent Care
5
You were efficient and kept the COVID patients in their cars!
Better Faster Urgent Care
5
Excellent process on COVID testing and though it was slightly behind schedule the process was friendly, professional and effective. I really liked the video chat with the healthcare professional to review the results.
Better Faster Urgent Care
5
Went there for a rapid Corona test. They have a good system which is efficient and insures health precautions are followed. Got my test answer right away and had a teleconference visit with a knowledgeable doctor right there in the parking lot. Good system
Better Faster Urgent Care
5
Very efficient and good protocols. I wish they had explained what it means to get a rapid Covid test vs other types.
Better Faster Urgent Care
5
Outstanding service all around great job
Better Faster Urgent Care
5
I thought this place was great. During all of the Covid stuff, they kept everything clean and healthy and responsible. Employees were wearing masks and they didn’t let anyone come in without masks. They got me in and out quickly and i felt like they did. A great job of diagnosing me and taking care of me. I will definitely recommend to family and friends. I at no point felt rushed or that they weren’t concerned at getting root down to the issue I had. Great staff and great facility. It’s the best Urgent Care in the area by far.
Better Faster Urgent Care
5
The quality was excellent, staff awesome and caring, very nice comfortable environment. The most fantastic experience ever at this facility. !! Very efficient personnel !!
Better Faster Urgent Care
5
They were better and faster! had to have a Covid test done before seeing Allergy specialist. went to the website signed up for virtual appt. They responded in less than 15 mins and took all personal info virtually and set my appt same day. Came right out to the parking lot when i got here and was on my way in minutes.Friendly and efficient!
Better Faster Urgent Care
5
Seen j. A timely fashion. Doctors and staff who care. Reasonable price.
Better Faster Urgent Care
5
I needed a pre-surgery Covid-19 test. The procedure went very smoothly. The staff was organized, and friendly. Made me feel at easy.
Better Faster Urgent Care
5
Kind of a daunting experience as the first time to a medical facility since the epidemic. I was impressed by the initial requirement for a virtual visit, and confident of the need to actually come to the facility following a review of my condition. At which point I was greeted at the door, shown in immediately to my provider, who solved my problem professionally, courteously, and efficiently. And during the visit, I was held comfortable regarding the safety of my health. In and out within 15 minutes. Great job. Thank you.
Better Faster Urgent Care
5
Always professional, courteous and friendly with great care
Better Faster Urgent Care
5
Great staff and comfortable environment
Better Faster Urgent Care
5
Better Faster Urgent Care in North Kimball in Southlake was great! No wait Ver clean and inviting Stylish and Up to date waiting area and exam rooms. The office staff were efficient. The PA McInnerney we saw was friendly, charming, down to earth, approachable and kind. He was also knowledgable, thorough, and explained everything very well. Both my 12 year old and myself felt very relaxed and comfortable during our visit (even during this pandemic). We could see his smile behind his mask. We used to use to different urgent care purely for location but I will definitely go back to Better Faster Urgent Care.
Better Faster Urgent Care
5
I called to get an appt because I felt my bronchitis and cough were getting worse. They did a virtual appt with a doctor. I scanned my information and insurance cards. They were wonderful and professional! By the time I went to Kroger to pick up my medicines they were ready. If ever a need to go ever again I will choose them.
Better Faster Urgent Care
5
The ease of getting an appointment and no waiting time.
Better Faster Urgent Care
5
Very pleasant experience with staff and dr. Dennington. Prompt service; no waiting at all. I made a few ph. calls to the office and found all answers to my questions with very professional manner. In time of need I will definitely reach out for help again. I will certainly recommend this facility to my friends. Thanks for your service!
Better Faster Urgent Care
5
The staff was friendly, efficient and professional. The quality of care I received was outstanding. The best urgent care experience I have had!
Better Faster Urgent Care
5
Hello I have had opportunities to visit you on a number of occasions. I cant say enough great things about your facility and your team. Every interaction I have had, every time - has been pleasant and informed. From the front desk to the Doctors - everyone greets you with a smile and is there to help make you feel better and make the sun shine in your down day when you are not feeling well.
Better Faster Urgent Care
5
I really can’t say enough positive things about a Better Faster Urgent Care. It is a clean and comfortable facility. They make using insurance a breeze. Every employee, from the front desk to the doctors. amazes me with their kindness, work ethic and knowledge. Either my husband or I have been treated on at least 10 efficient and wonderful visits. From sinus infections to corona, the staff has not failed us. if you are looking for an urgent care facility, try them out. You will not be disappointed.
Better Faster Urgent Care
5
Always a GREAT experience. The staff is friendly and knowledgeable.
Better Faster Urgent Care
5
Everyone I spoke with was kind and caring in this chaotic season. Worked quickly I was called multiple times so kindly and then just had to drive up. The nurse came out gave me Covid test, checked temp and I was able to go home. She had gown gloves and mask so they took care of all coming to keep the least amount of contact. I so appreciate it and will use it again hopefully not in near future:) thank you! Michele Reising
Better Faster Urgent Care
5
I have been a few times. Never have I waited over 5-10 min. The staff is friendly. All my experiences with Better Faster Urgent care have been nothing but positive. I have recommended to others.
Better Faster Urgent Care
5
There are really nice ...
Better Faster Urgent Care
5
I was very pleased with my treatment ad the care that I was given
Better Faster Urgent Care
5
Dr Strange was phenomenal thank you so much
Better Faster Urgent Care
5
Efficient, friendly service....clean and on time
Better Faster Urgent Care
5
These people are really profession. My wife and I came there when we had flu. They saw us within 15 minutes. Were very polite and caring, We go there for almost everything urgent. God bless and take care
Better Faster Urgent Care
5
Excellent work. PA was great!
Better Faster Urgent Care
5
Amazing! Always.
Better Faster Urgent Care
5
Always takes good care of our family!
Better Faster Urgent Care
5
Great customer service. We were in and out in about 15 minutes. Doctor was great explaining what was wrong and what to do.
Better Faster Urgent Care
5
Clean, fast, efficient and thorough. Very impressed with my recent visit-from the quick care to the call back with tes results. Would definitely use again and refer friends to
Better Faster Urgent Care
5
We always have a great experience with Dr. Strange and staff here. Thank you for your courtesy, excellent patient care, and kindness!
Better Faster Urgent Care
5
It was a pleasant experience - timely, professional, thorough.
Better Faster Urgent Care
5
No waiting, professional and knowledgeable staff. Definitely the best urgent care I’ve ever been to.
Better Faster Urgent Care
5
The staff is thorough, kind and expeditious. I love the elbow bump greeting! It makes me laugh no matter how bad I feel. The examining rooms are spacious and comfortable. Prescriptions can be faxed to your pharmacy. This helps immensely.
Better Faster Urgent Care
5
Professional, expedient care.
Better Faster Urgent Care
5
Over all amazing experience from start to end. Your staff rocks especially your Nurse practitioner Thanks
Better Faster Urgent Care
5
Didn't have to wait long. The staff is competent, friendly. I got a flu diagnosis, chest x-rays, drugs called in and instructions. I recommend these folks.
Better Faster Urgent Care
5
The staff and doctor are always very nice and pleasant to interact with. The service is fast, and the times you get when you sign in online are surprisingly accurate. Facility is clean, bright, and in a convenient location. I actually prefer this urgent care over the ones near me in Trophy Club. Pricing is comparable to all the other urgent cares around, and they seem to have more capabilities than most of the urgent cares I’ve tried in the area.
Better Faster Urgent Care
5
The care I received was excellent. The staff and doctor were all very courteous, and the facility was immaculate. Your website should tall prospective patients on the first page rather than having them search the page that lists the I insurance companies that you accept.

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