Reviews of Better Faster Urgent Care in Southlake, TX

4.9 5,667 ratings

Categories: 
Urgent Care, Medical Office, Emergency Care
Contact Information: 
(817) 421-8777 or
Business Description: 
Better Faster is a brand new, state-of-the-art Urgent Care center in Southlake, Texas.

Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.

Better Faster Urgent Care
5
The staff was so very friendly and the quality of care was excellent! Wish I lived here more of the time. This is the place I would go if needed! Thank you! I’m already feeling much better!
Better Faster Urgent Care
5
I had a very good experience. Just got out of the hospital and, came down with a UTI. Treated quickly and professionally.
Better Faster Urgent Care
5
Wow, new, modern, clean location! Great staff. Very efficient. .I will be back. Thank you!
Better Faster Urgent Care
5
Fast, convenient, friendly and helpful staff, knowledgeable practitioners
Better Faster Urgent Care
5
Great, fast service, minimal paperwork, and I feel a whole lot better!
Better Faster Urgent Care
5
The staff was professional and courteous. Felt good walking in and better walking out.
Better Faster Urgent Care
5
Very happy with service from both the staff at the front desk and the nurses and doctors who helped me. All were very professional and courteous and I was in and out in a timely manner. I appreciate all of this during my unexpected visit!! The doctor even came out to the waiting room after I was done to check on my daughter who he saw this past fall. I thought it was great that he remembered her and wanted to check on her wound! Thank you!!
Better Faster Urgent Care
5
Very efficient on- line appointment process; staff very friendly and accommodating; Keith, the PA was professional and knowledgeable.
Better Faster Urgent Care
5
Staff was friendly and knowledgeable. It was also a short wait which was nice.
Better Faster Urgent Care
5
Very friendly, nice staff. Clean clinic and very convenient.
Better Faster Urgent Care
5
Very efficient and good experience.
Better Faster Urgent Care
5
I was in an exam room within 10 minutes. Everyone I interacted was extremely considerate and kind. (I was not feeling well at all and had no voice). I was treated with respect by the doctor I saw as well as the PA. The prices were not outrageous, and I was a cash-pay patient; my insurance is high deductible. I would most definitely recommend and refer others to Better Faster Urgent Care. As an aside, it was a very clean and comfortable environment.
Better Faster Urgent Care
5
No wait time and timely diagnosis.
Better Faster Urgent Care
5
Fast, efficient and the people were very understanding and courteous.
Better Faster Urgent Care
5
You guys were GREAT!! I'm from out of town and have the flu and you got me right in and on my way to recovery.
Better Faster Urgent Care
5
Your staff was friendly and got me in very quickly. The doctor was very nice and helped me so much. I live out of town, but would definitely use your facility again!
Better Faster Urgent Care
5
I did not make an appointment ahead or online, so there was a wait, which I expected. The staff was cordial, caring and very professional. I received the care that I needed, including immediate help and prescriptions faxed ahead to the pharmacy.
Better Faster Urgent Care
5
Extremely quick and professional. We will definitely return when and if the need arises.
Better Faster Urgent Care
5
The medical staff was proficient and friendly. They listened, asked questions, and helped. Very professional yet friendly and sincere. THe front desk staff was proficient, yet not on the friendly or professional level as medical staff.
Better Faster Urgent Care
5
They were very helpful and answered all our questions throughly.. We would definitely go here again.
Better Faster Urgent Care
5
I was checked in and in an exam room promptly. The tech got my vitals and the PA was in the room about 5 min later. Total time there was about 30 minutes, from check-in, to treatment and walking out with a Rx. Staff was freindly; clinic wad clean; testing, diagnosis and treatment were prompt.
Better Faster Urgent Care
5
Better Faster Urgent Care exemplifies quality care. I made an appointment online and arrived 20 min early to check in. They have a lovely, clean facility where you are greeted and promptly and checked in. My experience was with P.A. Keith. He was professional, friendly, listened, and genuinely cared! His diagnosis and remedy got me on the path to health. The next day, I felt so much better. I drove 20 minutes to get to this facility and passed up a lot of other urgent care centers. Why? The reviews are phenomenal, and there is a reason for that. Choose Better Faster Urgent Care for the quality you deserve!
Better Faster Urgent Care
5
These guys were great. Friendly professional and helpful. I felt they were concerned about my issue and heard what I was saying.
Better Faster Urgent Care
5
Quick fast Care with friendly caring staff. While filling out paperwork the receptionist asked my child if he would like juice and walked him over to get some. Very clean facility and doctor was great with kids. We will be back!
Better Faster Urgent Care
5
Confident,friendly,quick and clean
Better Faster Urgent Care
5
Very easy to get an appointment, clean not overly crowded. I did not have to wait for service. The staff listened and asked appropriate questions . I felt like I was diagnosed and treated correctly and with care. They are in my neighborhood and I have taken other family members here.... my first time as a patient . I am ver happy with the front office as well as the medical staff.
Better Faster Urgent Care
5
I waited less than 10 minutes in the peak of flu season, was greeted by friendly staff, taken to a large, clean and warm room to wait for the Md. Aaw PA Keith promptly and after review of my symptoms, and a negative flu test despite all symptoms, was offered multiple medicines and an IV drip to get up and going again as quickly as possible. I’ve never had better care provided for flu and bronchitis and was functional in 48 hours. Thank you for a professional and successful experience !!
Better Faster Urgent Care
5
I’m visiting from out of town and started feeling sick. I researched local urgent cares online that were near to where I was staying. Better Faster Urgent Care had great reviews so I took a chance on them. It was a Saturday around 3:30 when I arrived, and it wasn’t very busy. The receptionist was pleasant and had me fill out some easy paperwork. About 10 minutes later I was called back. The nurse was sweet, and Evony was who examined me. She was very thorough, and really nice. She listened to my concerns, and gave me a prescription to help me feel better. In and out in about 50 minutes. I would definitely recommend them!
Better Faster Urgent Care
5
Friendly and quick care
Better Faster Urgent Care
5
Great. Got me in quickly and didn’t keep me waiting forever. All the folks from the desk staff to nurses and doctors were very nice, friendly, and helpful. I hope to not need to visit again but will do so if any need arises in the future.
Better Faster Urgent Care
5
Got seen quickly, and everyone on staff was so nice! I didn’t know I had a fever before I went in, either. Before I left, a nurse brought me a single dose of Tylenol in a little cup to take to start bringing it down. — I thought that was very caring.
Better Faster Urgent Care
5
I’ve been to Better Faster Urgent Care as a patient, mother, and friend. I’m a physician who can be quite critical of care, yet I can’t think of one negative on any of the three visits. Amazing. To feel the friendliness, convenience, and competence each time is so comforting! My heart-felt thanks to everyone there.
Better Faster Urgent Care
5
I was feeling terrible and everyone was very kind and helpful.
Better Faster Urgent Care
5
Excellent staff, attention to detail, quality of care
Better Faster Urgent Care
5
We were greeted by a very sweet lady at the front desk and she had a great personality. Our nurse was equally kind and very sympathetic about how terrible Jude felt. She was very gentle with the nose swab. Our Dr was very thorough and sweet as can be. Our overall experience was awesome!! This was our first time at this location and we will definitely be back.
Better Faster Urgent Care
5
Staff was friendly and the board let you know what your approximate wait would be.
Better Faster Urgent Care
5
Even though I came in looking lie a hot mess, I was greeted by a beautiful and smiling Hannah. in the middle of flu season my wait was not too long. I was put in a clean and efficient room and a nurse immediately took my vitals and swabbed for flu. A very nice and understanding PA came in surveyed the damage and was able to diagnose my flu. He suggested two shots that I received soon after he departed. He returned with my results, a prescription, and some printed information about everything we discussed. (Thankfully because I was in a fog.) Everyone there is so kind and efficient and all for the price of my co-pay. This sick person really appreciated it. Love, love this place.
Better Faster Urgent Care
5
Quality of care
Better Faster Urgent Care
5
The Staff was so caring and compassionate. They treated me as if I were the 1st of flu, not the hundredth. Very thorough examination by knowledgeable staff. Will definitely go back!
Better Faster Urgent Care
5
I took my took 3 kids at the same time and I was out an hour later. Friendly staff, fast and efficient. The Dr checked each one of them without rushing thru it which I appreciate as a mother. Facility was clean and comfortable. Would definitely come again if needed and would recommend to other people.
Better Faster Urgent Care
5
This was my first visit to this facility. I was greeted as soon as I walked through the door. The waiting area was clean and comfortable and there are a variety of beverages you can choose from. The staff were all friendly and professional. They all listened to my symptoms and ordered the appropriate tests. Everything was done in a timely manner. They offer to fax your prescription over to your pharmacist, which saves a lot of time. Two days after my visit, I received a call to see how I was feeling, to let me know the results of my cultures that were sent out and that I was on the correct treatment. Thank you all for the great quality of care!
Better Faster Urgent Care
5
The check in process was smooth and I was quickly taken to an examining room. Information was gathered and vitals taken. There was really no wait time. The staff was professional, friendly, and explained my diagnosis and medications thoroughly. I would recommend their services.
Better Faster Urgent Care
5
Staff friendly and caring. They stayed until I was seen and diagnosed. Great place for urgent care!
Better Faster Urgent Care
5
Prompt and friendly care from the entire team.
Better Faster Urgent Care
5
Thank you for the friendly service, quick turn-around and excellent care - treating two of my children this week. Flu season is hard, so being able to check-in online for our appointments and skip the wait.... was "just what the doctor ordered". We will definitely come back when we are in need of same-day services.
Better Faster Urgent Care
5
The staff was awesome, I came in no appointment got in to a room within 15 min. The doctor came about 5-6 min later. Very convenient on weekends when primary Office is closed, would definitely return if situation arises again. Recommend anyone needing care after normal hours and reasonable co pay with my insurance compared to others that charge you like an emergency room visit.
Better Faster Urgent Care
5
Super nice place. Fast. It really is better and faster than any other clinic I've been to. Does everyone know about this place? I guess not because we were the only ones in the waiting room. Brand new and clean. Get your Carroll sports physical here!!
Better Faster Urgent Care
5
My experience today at the facility was outstanding. I was most impressed with the cleanliness of the facility, the friendliness of the staff and the efficiency of the operation.
Better Faster Urgent Care
5
Fast, easy process. Great staff with excellent customer service skills.
Better Faster Urgent Care
5
It was the best experience I have had with an urgent care facility. They were quick and efficient but I felt cared about and not rushed at all!

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