Reviews of Better Faster Urgent Care in Southlake, TX

Super friendly staff and great, quick service!!

Our first concern was if BETTER FASTER would accept our insurance including Medicare. No problem, most all insurance is acceptable. Besides being impressed by the excellent staff and Dr. K McInnerney, we were greeted with abundant comfortable space, unlike other emergency facilities. Since my treatment; my problem is resolved with clear instructions, treatment and what to expect in the coming days. Will definitively use BETTER FASTER again when the occasion arise !! GDV

Efficient, thorough, and proactive. I felt y’all knew exactly what needed to be done and did it. Especially the breathing treatment!! I am already feeling a little better!! I have never used an Urgent Care, and was hesitant. I was very impressed with the quality of care!! I left feeling you knew what you were doing, and then just throw a bunch of medication at me. I am breathing much easier now. I really appreciated the way you attack the problem. I myself am a take charge person so I like it when somebody knows what they’re doing and does it! Thank you so much

from the receptionist to the staff it was quick, efficient and I was treated with care. The assistant who gave me a shot was so very good - didn't feel a thing !! Thank you all so much. Will definitely go to this office again if needed.

Being from out of town, it can be nerve-racking when you need to find quick, easy and a place with nice doctors and staff to take care of you. Well, I found one such place! I went to Better Faster Urgent Care today, May 10, 2019, and everyone I came in contact with were fabulous and took excellent care of me. I wish I remembered all the names (I only remember Dr. Strange) of the sweet staff, so I could give a shout out to all. I highly recommend this facility! They take good care of you when you’re feeling awful. Thank you!!

new arrival to the area, 86 yr old Korean vet.,I found myself about out of my blood pressure medication. Having just changed phones, addresses, and PCs, no one would recognize me! couldn't get into a doctor for 2 months. I had three pills left and a sudden eye infection!. Looked for a fast clinic and had to find one that took Medicare. found Better Faster Urgent Care And they took me in, literally! A lovely clean, professional environment with caring personnel. Dr. Strange listened to me, and immediately started work to get my prescription filled. She succeeded and I can stop stressing over two major things. I wish I could call you my medical care home for everything, but am so glad you were/are there for me. Thank you, Thank you, Thank you!! Dorothy H

We got in quick and they were very attentive. Level of service was by far the best we have received at any urgent care facility. Will absolutely use them again!

Immediate handling of my injury. Highly qualified PA attended to me. Keith McInnerney was able to provide diagnosis and treatment until I could get into see my ortho doctor next week. Another staff member helped me get in and out of your building in a wheelchair. He was exceedingly considerate when moving my painful knee around for the xray.

This was my first experience with any ‘urgent care” facility, and I was not sure what to expect. However, i was seen immediately, and felt the care and treatment was thorough and delivered with compassion. All the staff were friendly and helpful, being sure I understood my treatment plan.

Best experience I’ve ever had for UC. Professional staff, clean facility and very personable doctors.

Staff was friendly and efficient. There were no long delays in getting the attention I needed. Michael was friendly and explained everything I needed. Place was very clean. This is where I will go in the future for urgent care.

I had an excellent experience at Better Faster Urgent Care. It was quick and I felt like the PA took my concerns seriously and was very proactive about treating my illness. He was very genuine, caring and serious about implementing a treatment plan. Thank you again.

Excellent service. Friendly and caring staff.

All aspects we’re great! No improvements needed.

Got in and out within 30 min., got a diagnosis and the meds and care instruction from a doctor, and they faxes the prescription to my pharmacy. Efficient and effective.

Thank you for your care

Very good care. Quick.

Not only was the service fast, very competent and kind people cared for me. Thank you!

Perfect experience. Everything!!! Nice, clean facility. Very warm, welcoming, helpful and professional staff. I wouldn’t go anywhere else now. It couldn’t possible compare!!! Five stars on everything.

Great service! Thanks

Excellent. Friendly staff. Always pre book and The several times that I have been there they have always been on time. Ezcellent facility and the provider always takes the time to explain exactly what is going on. I never feel rushed.

Wonderful experience! The staff was great.

Everyone was very friendly and I was provided with great quality care! The online check in made the wait time minimal.

This was my second visit to Better Faster Urgent Care. I feel fortunate to have found such a place that accepts Medicare. Everyone I been in contact with is friendly and guinuely concerned about my health It’s nice to be able to make an online appointment and not have to sit and wait. Keith was wonderful, he took to time to listen to my concerns and understand how I was feeling. He did what it took to get me immediate relief and for a plan until I can get in to see my specialist. I would highly recommend Better Faster Urgent Care to everyone.