Reviews of Better Faster Urgent Care in Southlake, TX

4.9 5,746 ratings

Categories: 
Urgent Care, Medical Office, Emergency Care
Business Description: 
Better Faster is a brand new, state-of-the-art Urgent Care center in Southlake, Texas.

Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.

Better Faster Urgent Care
5
Dr Strange was phenomenal thank you so much
Better Faster Urgent Care
5
Efficient, friendly service....clean and on time
Better Faster Urgent Care
5
These people are really profession. My wife and I came there when we had flu. They saw us within 15 minutes. Were very polite and caring, We go there for almost everything urgent. God bless and take care
Better Faster Urgent Care
5
Excellent work. PA was great!
Better Faster Urgent Care
5
Amazing! Always.
Better Faster Urgent Care
5
Always takes good care of our family!
Better Faster Urgent Care
5
Great customer service. We were in and out in about 15 minutes. Doctor was great explaining what was wrong and what to do.
Better Faster Urgent Care
5
Clean, fast, efficient and thorough. Very impressed with my recent visit-from the quick care to the call back with tes results. Would definitely use again and refer friends to
Better Faster Urgent Care
5
We always have a great experience with Dr. Strange and staff here. Thank you for your courtesy, excellent patient care, and kindness!
Better Faster Urgent Care
5
It was a pleasant experience - timely, professional, thorough.
Better Faster Urgent Care
5
No waiting, professional and knowledgeable staff. Definitely the best urgent care I’ve ever been to.
Better Faster Urgent Care
5
The staff is thorough, kind and expeditious. I love the elbow bump greeting! It makes me laugh no matter how bad I feel. The examining rooms are spacious and comfortable. Prescriptions can be faxed to your pharmacy. This helps immensely.
Better Faster Urgent Care
5
Professional, expedient care.
Better Faster Urgent Care
5
Over all amazing experience from start to end. Your staff rocks especially your Nurse practitioner Thanks
Better Faster Urgent Care
5
Didn't have to wait long. The staff is competent, friendly. I got a flu diagnosis, chest x-rays, drugs called in and instructions. I recommend these folks.
Better Faster Urgent Care
5
The staff and doctor are always very nice and pleasant to interact with. The service is fast, and the times you get when you sign in online are surprisingly accurate. Facility is clean, bright, and in a convenient location. I actually prefer this urgent care over the ones near me in Trophy Club. Pricing is comparable to all the other urgent cares around, and they seem to have more capabilities than most of the urgent cares I’ve tried in the area.
Better Faster Urgent Care
5
The care I received was excellent. The staff and doctor were all very courteous, and the facility was immaculate. Your website should tall prospective patients on the first page rather than having them search the page that lists the I insurance companies that you accept.
Better Faster Urgent Care
5
When I checked in the girl at the front desk was very nice and helpful and when I checked out she even faxes the RX to CVS for me which was helpful since I was got out of town. The PA I saw was outstanding and so nice! Same as the guy who did my initial vitals once I got to the room. I would highly recommend this place to anyone!
Better Faster Urgent Care
5
The clinic had quick service, I only had to wait briefly, clean bathrooms in the waiting room, hot chocolate and coffee as refreshments, and friendly service. The physician that I saw was Doctor Strange and she was very knowledgeable and thorough.
Better Faster Urgent Care
5
The staff was so pleasant and friendly. It took no time to see a doctor. Doctor Strange was a 5 star!!!! Loved. Loved. Loved the facility.
Better Faster Urgent Care
5
I had an injury that needed professional care, not just bandaids. I arrived early, filled out some paperwork and was seen within 10 minutes. The staff was friendly and courteous. They carefully cleaned and bandaged my “wound”, lots of blood but not serious. They explained everything they were doing and told me different possibilities for care. They made a suggestion that I followed through with. Now the next day, I look back and feel that I received better care than if I had gone to the emergency room at the hospital (remember-lots of blood). If I am ever again in the position where I need professional medical help, I will be going back to them!
Better Faster Urgent Care
5
Extremely friendly,focused and knowledgeable people. Very fast also
Better Faster Urgent Care
5
Better Faster always provides quality care. I am Always greeted with a smile from the friendly staff and seen with minimal wait. I would and have recommended Better Faster to all my friends and family.
Better Faster Urgent Care
5
From start to finish I was impressed with the front office, with the nurse and of course the doctor. All were very professional and did a great job. I filled out papers and within eight to ten minutes I was called to go to the exam room. The nurse immediately started taking Vidal’s and within 5 minutes Dr Brandy Strange came in and I was out of there in a very short time but not rushed by no means. Any time I need a doctor in a hurry or can’t get and appointment with my regular doctor I will definitely go there even though it’s in Southlake and we live in Haltom City. It’s worth the drive. when I am sick I will definitely go there. I was very impressed
Better Faster Urgent Care
5
i was taken care of quickly and professionally for a flare up of copd.
Better Faster Urgent Care
5
Excellent Service.
Better Faster Urgent Care
5
Excellent customer service experience and the staff was a dream. I had the flu and they got me quick and efficient care. I had originally made an appointment with Care Now, but I waited for over an hour and then I found out they had closed without telling me. Needless to say I will choose Better Faster Urgent Care from now on. Thank you!!
Better Faster Urgent Care
5
Doctor, technicians and even the person who checked me in were wonderfully caring and attentive. They showed concern for my heel injury and did an X-Ray. The doctor himself showed me the X-Ray, and gave me a satisfying explanation. They all showed compassion, and they ordered a medication which is already helping (Mobic). I am so grateful for Better Faster Urgent Care in Southlake!
Better Faster Urgent Care
5
Y’all are awesome! Everyone here is upbeat and really caring. Thanks again for closing me up!
Better Faster Urgent Care
5
Great friendly staff. Makes being sick not as tough knowing there are medical professionals that truly care for your well being.
Better Faster Urgent Care
5
Everyone treated like they knew me. They made me feel better as soon as I walked in the door I was given undivided attention by all staff who treated me and even acknowledged by others when passing their work areas I was extremely comfortable at all times and knew I was in good hands True statement of sign outside building Is reflected by “Better Faster Urgent Care“ (ing) Professional staff on the inside. My recovery was remarkable, thanks to Better Faster Urgent Care!
Better Faster Urgent Care
5
My visit was exceptional. The staff was kind and knowledgeable.
Better Faster Urgent Care
5
Fast and friendly
Better Faster Urgent Care
5
Quality of Care - excellent. prompt, good communication. ninja shotgiver - never even knew she had done it Friendliness of Staff - very pleasant staff. Helpful and personable Comfortable - yes. good parking, easy access
Better Faster Urgent Care
5
The physician was very knowledgeable and the staff was the most courteous I have encountered since moving to Texas! Special note: you actually called and gave me the results of my lab work! Very impressive!
Better Faster Urgent Care
5
Excellent
Better Faster Urgent Care
5
I believe the quality of care was excellent. The friendliness of the staff was excellent. They had a comfortable environment with lots of chairs including two separate sections for the healthy and the sick.
Better Faster Urgent Care
5
Have visited this facility in the past, and the courteous, professionalism, and prompt care given is tremendous. Thank you!!
Better Faster Urgent Care
5
Thank you for being professional, friendly and caring.
Better Faster Urgent Care
5
Great fast and friendly care. Much better experiences than at other urgent care centers I've gone to.
Better Faster Urgent Care
5
I’m new to the area from Dallas and I couldn’t have been more pleased. The doctor addressed all my concerns, explained everything thoroughly and was very knowledgeable in doing so. I will definitely be back!! As I left , the doctor gave me a few other contacts I may need in the future. I was extremely pleased. Thank you
Better Faster Urgent Care
5
Very quick, friendly staff, very professional
Better Faster Urgent Care
5
When one is feeling ill timeliness of care is really important. I was welcomed by a friendly and efficient receptionist, taken back by a nurse and seen by the PA all within 15 minutes. Everyone was very kind and professional. The PA took time to ask questions and answer my questions without rushing me. I highly recommend this facility to everyone.
Better Faster Urgent Care
5
I was traveling on business when I became ill. Not being from around here, I took a chance on one of the closest urgent care facilities. The facilities nice and the staff was friendly. The doctor took time to answer all my questions. Should I find myself in similar circumstances, I would definitely go back to them.
Better Faster Urgent Care
5
Excellent care, friendly staff, minimal wait time.
Better Faster Urgent Care
5
The staff at Better Faster Urgent Care is considerate, timely, friendly, and caring. They listen and offer options, letting you know you are part of the conversation and communication about your and your family’s health. I am very happy with my care, and will be back with other health concerns within our family.
Better Faster Urgent Care
5
We’ve been clients for over 3 years and they Always have great staff and service. From intake, to testing and love Dr. Ken!
Better Faster Urgent Care
5
Fantastic staff and service!
Better Faster Urgent Care
5
.Was referred by care clinic who said they sent people there and they were very pleased with your service and kindness. One said if she didn’t work where she was she would go to your clinic lol because of the ratings. I was there with a bad reaction to an allergy rash which was spreading and getting worse after reading on ph it could cause serious problems -I went to a clinic who referred me to Better Care . A steroid shot and meds made me feel much better in a couple of hours - great place we will consider it our go to for any med treatment
Better Faster Urgent Care
5
What an unbelievable experience. Efficient in all aspects - greeted with a smile, paperwork completed in short-order, and seen shortly thereafter by the physician. Great urgent care - highly recommend.

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