Reviews of Better Faster Urgent Care in Southlake, TX

4.9 5,746 ratings

Categories: 
Urgent Care, Medical Office, Emergency Care
Contact Information: 
(817) 421-8777 or
Business Description: 
Better Faster is a brand new, state-of-the-art Urgent Care center in Southlake, Texas.

Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.

Better Faster Urgent Care
5
Always excellent.
Better Faster Urgent Care
5
All the staff l came across were courteous, professional, and made me feel part of the family, though this is my first time to use your services. Thank you all.
Better Faster Urgent Care
5
Absolutely love Better Faster Urgent Care! Have been coming here for years. Everyone is friendly & helpful! It’s super easy to set your appointment through their website...including filling out all your registration forms. They text your 20 minutes before your appointment as a reminder. Thanks Better Faster for all you do!
Better Faster Urgent Care
5
Everyone was wonderful, the environment was great! Great service!
Better Faster Urgent Care
5
Quick, friendly, efficient
Better Faster Urgent Care
5
Easy online registration. Friendly phone assistants (Rhonda and Brianna). Nurse taking info was very upfront and honest about wait. Nurse that collected nose swab was extremely compassionate, caring, and explanatory. She listened and answered questions. Encouraging about getting results easily online but promised their office would call me with results if I didn’t want to register with the lab. I was allowed to leave if I kept my phone handy for provider to call since they were running behind. NP called just over an hour later and was nice also, got my history and said I should know results in 2 days (online with and they would call to answer any questions also). Overall good experience in these crazy times!!
Better Faster Urgent Care
5
Very efficient and friendly.
Better Faster Urgent Care
5
Quality of care was excellent and both staff members were professional and friendly. The environment was safe and pleasant for me.
Better Faster Urgent Care
5
I was very satisfied with everyone there and the service was excellent I will be sure to tell family and friends about the quality of your facility thank you for the services you provided for me
Better Faster Urgent Care
5
Long but great.
Better Faster Urgent Care
5
Excellent care and time management today. Every staff member was professional. Thank you!
Better Faster Urgent Care
5
Your testing was incredibly efficient with very fast results. Well done!
Better Faster Urgent Care
5
Easy online appointment creation. Paperwork online is great. Appointment was on time. Nurse was very friendly.
Better Faster Urgent Care
5
Excellent service and communication! Jamie was great with her pre-op interview. Dr Strange was very professional, courteous, and knowledgeable and answered all my questions. I WILL.be back!
Better Faster Urgent Care
5
Very efficient. The wait was not as long as I thought it would be. The girl who did the swab was so kind and thoughtful. I truly appreciated her. The PA was professional and thoughtful.
Better Faster Urgent Care
5
The staff was great. The nurse doing my test was very kind and Thorough. Told me everything she was going to do beforehand. PA was very helpful.
Better Faster Urgent Care
5
Very organized and easy to get the COVID 19 test. The staff was friendly and helpful. And I appreciate the follow up call with the doctor explaining my negative result and options for the treatment of my symptoms. Excellent care!!!
Better Faster Urgent Care
5
Everyone and everything was a very good experience.
Better Faster Urgent Care
5
Super friendly and helpful. Was in and out within 20 min. Have been before and will go again!
Better Faster Urgent Care
5
Fast, efficient check in and overall easy. Thank you!
Better Faster Urgent Care
5
Staff is friendly and extremely efficient. This is my go to place!
Better Faster Urgent Care
5
Everyone seems to care and are very professional. Drs and staff are very nice and knowledgeable
Better Faster Urgent Care
5
Very time efficient and very professional. A 10 on compassion.
Better Faster Urgent Care
5
They did good. I went in with breathing problems, they x-rayed me and diagnosed a little pneumonia in one lung and gave me a prescription for the proper things for a first trip. My breathing got worse later and I did go to the hospital. Better Faster is not a substitute for the hospital and sometimes they can keep me or someone from going to a hospital. I recommend them.
Better Faster Urgent Care
5
I experienced all the above! I highly recommend Better Faster Urgent Care.
Better Faster Urgent Care
5
Everyone treated me with the upmost respect. My treatment was quick and efficient. I felt cared for by everyone and it was personable.
Better Faster Urgent Care
5
They are quick and organized. Good spot
Better Faster Urgent Care
5
Great quality. Very friendly staff. Even with Covid protocols they were on time.
Better Faster Urgent Care
5
Outstanding! Top notch personnel. I want to thank Rhonda, Kimberly #1, Cheyenne, Casey, Kimberly #2 and Dr. Keith for making this Covid 19 experience so easy in preparation for our travel requirements to Puerto Rico. Thanks so very much!
Better Faster Urgent Care
5
Everyone was very friendly and apply to answer all of my questions! We will definitely come back!
Better Faster Urgent Care
5
Excellent service! Professional, courteous, expert, and efficient! The staff takes the time to explain - the medical staff that took the samples/vitals and the provider Kevin McInnerney were both excellent. We continue to go back to Better Faster because of all of these reasons.
Better Faster Urgent Care
5
Easy process to get tested, friendly staff.
Better Faster Urgent Care
5
In a world changed by Covid-19, the friendly and professional staff at this Urgent Care far exceeded my expectations. My family is grateful that some things dont change! Thank you.
Better Faster Urgent Care
5
Professional, friendly and efficient service!
Better Faster Urgent Care
5
Always quick and professional. Keith is amazing!
Better Faster Urgent Care
5
Staff was very patient and helpful over the phone and in person. Very very helpful!!! I also appreciate the prompt responses and results. I was/am so grateful.
Better Faster Urgent Care
5
Great & Fast experience, much better than other testing sites as far as return time thank you!
Better Faster Urgent Care
5
It was all cery organized, and I felt safe
Better Faster Urgent Care
5
Very efficient. The entire staff was so friendly and genuinely cared. I would recommend with the highest of stars
Better Faster Urgent Care
5
Great quality of care with friendly helpful staff during the Covid pandemic. Great experience!
Better Faster Urgent Care
5
I had a wonderful experience and I’m happy I heard about you guys. I was recently there for a covid test and was in and out of there quickly. The technician that performed my test was great. I really felt at ease with her. She was very knowledgeable and helpful and explained everything to me.
Better Faster Urgent Care
5
Courteous, quick help. They were available and helpful. Office was really nice, too!
Better Faster Urgent Care
5
Excellent
Better Faster Urgent Care
5
I am so thankful this place was near me. They were efficient and vigilant about my care. It took an hour but receiving the results in such a tumely manner was so appreciated.
Better Faster Urgent Care
5
Great customer service. Very friendly
Better Faster Urgent Care
5
The nurse was very helpful and polite.
Better Faster Urgent Care
5
Very quick service and everybody was very nice. Just wish there was a better solution for Covid testers and not standing outside in this heat
Better Faster Urgent Care
5
Very good and professional from beginning to end of process
Better Faster Urgent Care
5
Very quick and professional.
Better Faster Urgent Care
5
I had a great experience with the team at Better Faster Urgent Care guiding me through the steps to get a Covid test. Everyone was friendly and caring. The nurse calmed me down when I was nevous before taking the test.

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