Reviews of Better Faster Urgent Care in Southlake, TX

4.9 5,667 ratings

Categories: 
Urgent Care, Medical Office, Emergency Care
Contact Information: 
(817) 421-8777 or
Business Description: 
Better Faster is a brand new, state-of-the-art Urgent Care center in Southlake, Texas.

Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.

Better Faster Urgent Care
5
In a world changed by Covid-19, the friendly and professional staff at this Urgent Care far exceeded my expectations. My family is grateful that some things dont change! Thank you.
Better Faster Urgent Care
5
Professional, friendly and efficient service!
Better Faster Urgent Care
5
Always quick and professional. Keith is amazing!
Better Faster Urgent Care
5
Staff was very patient and helpful over the phone and in person. Very very helpful!!! I also appreciate the prompt responses and results. I was/am so grateful.
Better Faster Urgent Care
5
Great & Fast experience, much better than other testing sites as far as return time thank you!
Better Faster Urgent Care
5
It was all cery organized, and I felt safe
Better Faster Urgent Care
5
Very efficient. The entire staff was so friendly and genuinely cared. I would recommend with the highest of stars
Better Faster Urgent Care
5
Great quality of care with friendly helpful staff during the Covid pandemic. Great experience!
Better Faster Urgent Care
5
I had a wonderful experience and I’m happy I heard about you guys. I was recently there for a covid test and was in and out of there quickly. The technician that performed my test was great. I really felt at ease with her. She was very knowledgeable and helpful and explained everything to me.
Better Faster Urgent Care
5
Courteous, quick help. They were available and helpful. Office was really nice, too!
Better Faster Urgent Care
5
Excellent
Better Faster Urgent Care
5
I am so thankful this place was near me. They were efficient and vigilant about my care. It took an hour but receiving the results in such a tumely manner was so appreciated.
Better Faster Urgent Care
5
Great customer service. Very friendly
Better Faster Urgent Care
5
The nurse was very helpful and polite.
Better Faster Urgent Care
5
Very quick service and everybody was very nice. Just wish there was a better solution for Covid testers and not standing outside in this heat
Better Faster Urgent Care
5
Very good and professional from beginning to end of process
Better Faster Urgent Care
5
Very quick and professional.
Better Faster Urgent Care
5
I had a great experience with the team at Better Faster Urgent Care guiding me through the steps to get a Covid test. Everyone was friendly and caring. The nurse calmed me down when I was nevous before taking the test.
Better Faster Urgent Care
5
Keep up the good work
Better Faster Urgent Care
5
They had a great setup in this current environment. Make reservation online, call when you get there and got in earlier than my appointment. Everyone was very nice. Got tested and the results back by video teleconference with the doctor very quickly. Loved the whole thing and felt very safe the whole time from any type of exposure since I was really in my car pretty much the whole time.
Better Faster Urgent Care
5
Fast, friendly & efficient!
Better Faster Urgent Care
5
I understand all the issues with testing people for a very contagious virus. The service was very courteous and everyone at the clinic was very professional.
Better Faster Urgent Care
5
Easy and free with my insurance
Better Faster Urgent Care
5
Appointment was honored. Taken back and seen right away. After sharing my concerns, both the nurse and physician reintegrated everything, indicating they were listening. The physician’s plan if care was discussed with me and medications were immediately called into my pharmacy. My only concern was that the initial thought was that I was coming in for coronavirus and was charged for that without confirming. I had to verify the charge and they apologized, indicating my credit card will be rectified this week. Overall, great experience and I felt safe in their care.
Better Faster Urgent Care
5
After getting a sheet of urgent care facilities I. This area from cvs RN, I called and got directions. Front desk staff very courteous and walked me through insurance and paperwork at top speed. Medical staff in the back focused on my allergic reaction signs and helped relax me while preparing for a shot. Doctor on duty emphasized to return if I see no improvement. Facility definitely cared about my health!
Better Faster Urgent Care
5
Absolutely wonderful! We will be back.
Better Faster Urgent Care
5
This was the best Urgent Care experience I have ever had! It was clean, prompt, and knowledgeable.
Better Faster Urgent Care
5
Quick, easy, safe
Better Faster Urgent Care
5
Very friendly. Very professional. Very confident.
Better Faster Urgent Care
5
quick, efficient and complete
Better Faster Urgent Care
5
Fast and easy
Better Faster Urgent Care
5
Great service
Better Faster Urgent Care
5
Great
Better Faster Urgent Care
5
Always a professional and timely experience at Better Faster Urgent Care! Thank you for your service to our community!
Better Faster Urgent Care
5
Professional, informative, courteous, fast. Everyone who talked to me was great. I appreciated their promptness, education and response to my questions. Everyone was device minded with a kind approach.
Better Faster Urgent Care
5
Ashley was a sensational physician who was caring, friendly, and truly put me at ease. I had full confidence in her abilities and, considering the nature of my visit, that speaks volumes. Would come back here any time!
Better Faster Urgent Care
5
The staff was very friendly and professional. They were punctual with our appointment time. I received wonderful care.
Better Faster Urgent Care
5
Very good experience this morning. The office is immaculate and the staff is friendly and efficient. I was in and out in about an hour with prescriptions faxed to my pharmacy. I definitely recommend!!!
Better Faster Urgent Care
5
Friendly, effective and efficient.
Better Faster Urgent Care
5
They were very knowledgeable about the kind of Covid test required for Alaska
Better Faster Urgent Care
5
It was great.
Better Faster Urgent Care
5
The receptionists were both very nice -I waited maybe 10 minutes - the Dr to the nurses were all quick, efficient and pleasant . I definitely will always return
Better Faster Urgent Care
5
It was good staff is very helpful and friendly.
Better Faster Urgent Care
5
You were efficient and kept the COVID patients in their cars!
Better Faster Urgent Care
5
Excellent process on COVID testing and though it was slightly behind schedule the process was friendly, professional and effective. I really liked the video chat with the healthcare professional to review the results.
Better Faster Urgent Care
5
Went there for a rapid Corona test. They have a good system which is efficient and insures health precautions are followed. Got my test answer right away and had a teleconference visit with a knowledgeable doctor right there in the parking lot. Good system
Better Faster Urgent Care
5
Very efficient and good protocols. I wish they had explained what it means to get a rapid Covid test vs other types.
Better Faster Urgent Care
5
Outstanding service all around great job
Better Faster Urgent Care
5
I thought this place was great. During all of the Covid stuff, they kept everything clean and healthy and responsible. Employees were wearing masks and they didn’t let anyone come in without masks. They got me in and out quickly and i felt like they did. A great job of diagnosing me and taking care of me. I will definitely recommend to family and friends. I at no point felt rushed or that they weren’t concerned at getting root down to the issue I had. Great staff and great facility. It’s the best Urgent Care in the area by far.
Better Faster Urgent Care
5
The quality was excellent, staff awesome and caring, very nice comfortable environment. The most fantastic experience ever at this facility. !! Very efficient personnel !!

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