Reviews of Better Faster Urgent Care in Southlake, TX

4.9 6,179 ratings

Categories: 
Urgent Care, Medical Office, Emergency Care
Contact Information: 
(817) 421-8777 or
Business Description: 
Better Faster is a brand new, state-of-the-art Urgent Care center in Southlake, Texas.

Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.

Better Faster Urgent Care
5
Very friendly staff in a comfortable environment! Would recommend to anyone.
Better Faster Urgent Care
5
The staff there was wonderful, especially Evoni. She truly cared about me and my health and comfort level. I was supposed to have a CT scan that same day but could not make it, and with the ATT outage that day, I could not get in touch with the facility to reschedule it. Now I just feel silly that I missed the appointment and am embarrassed. Great, clean place. Will take care of you quickly, and with compassion.
Better Faster Urgent Care
5
Got my sick baby in right away!
Better Faster Urgent Care
5
We have been thoroughly impressed with Better Faster Urgent Care! Every time we have had to be seen there we have always been well taken care of. Everyone including the reception desk, nurses, staff, and doctors are very friendly and seem to truly care. We choose to drive all the way from Roanoke because we like this place so much. I wish I could remember everyone's names, but the past few times we have been Stephanie, Crystal, and Dr. Keith were very helpful along with the others working with them. Thank you for all you do and for making us want to return, even though going to the Doctor's office is not usually something we look forward to! Haha!
Better Faster Urgent Care
5
Our visit was excellent. The quality, friendliness and environment were all excellent. We were seen fast and were out of the urgent care in 30mins.
Better Faster Urgent Care
5
Team was great and I feel a little the next day. Thanks I will be back when necessary.
Better Faster Urgent Care
5
Every one was really nice from the Nurses to the main doctor. They were patient and did what I asked to make be comfortable. Great experience.
Better Faster Urgent Care
5
Fast, friendly, professional
Better Faster Urgent Care
5
Quality care. Time spent was nice. Felt confident in diagnosis and treatment.
Better Faster Urgent Care
5
Awesome staff! Fast service and quick diagnose! Would definitely go back!
Better Faster Urgent Care
5
Just a few things to say: we're glad you're here in the area; it is booming and growing, and it's comforting to know there's a place nearby to handle minor but normal and on-going health issues. Kieth is personable, bright, articulate; he carries none of the pretentious, full-of-themselves that too many doctors do. Down to earth and yet very seeing in his work. And what can I say about Brittany; she has an extraordinary mind and powers of memory. She has qualities that, veiled behind her modest reserve, can get too easily overlooked. The medical assistant that took my vitals yesterday was kind, patient, gentle. I'm sorry I've forgotten her name (first time I'd seen her), but it's always special to have the whole process, from beginning to end, conducted by persons that have such good minds and hearts. Keep it up you guys; you have a special, blooming community among yourselves. Robert Alexander
Better Faster Urgent Care
5
I came in dehydrated and 33 weeks pregnant. The nurses and doctors ensured I was gonna walk out feeling better and they did. Thank you!
Better Faster Urgent Care
5
The doctors where very nice. I loved there way of communicating to the patients. The services where wonderful overall and a great friendly welcoming environment. Thank you!!!!
Better Faster Urgent Care
5
The staff was friendly and efficient. I was in and out in no time, and received all the care I needed. I would certainly go back again for treatment.
Better Faster Urgent Care
5
We had a great experience at Better Faster Urgent care. All the staff, nurses and dr were fantastic!!! We highly recommend this place for urgent care!! Best one we have every been too!!
Better Faster Urgent Care
5
Friendly, professional, informative. I’m on social security with Plan B. I called urgent care and they took only one particular insurance(not mine). Better Faster Urgent Care accepts a variety of insurances. I was very pleased with the service & professionalism. Facilities were updated and maintained very well. Very pleased.
Better Faster Urgent Care
5
Friendly. Minimal wait to be seen. Dr was great at answering my questions and explaining all treatment options. Highly recommend this facility and staff!
Better Faster Urgent Care
5
Fast, Friendly, and Caring
Better Faster Urgent Care
5
Staff was friendly, professional and helpful. The facility was comfortable. The quality of care was thorough and helpful.
Better Faster Urgent Care
5
Scheduled 9:00 am apppintment online at 6;00 am. Seen quickly. Staff friendly and professional. Prescribed meds fully explained and with helpful suggestions on how to speed my recovery. Will definitely return should the need arise.
Better Faster Urgent Care
5
Speed of care, wait and precise diagnosis were right on. Thank you!
Better Faster Urgent Care
5
I got in really fast. Doctor answered all questions and spent time discussing illness. Excellent care.
Better Faster Urgent Care
5
Better Faster Urgent Care was a breath of fresh air compared to some other Urgent Cares around the area. I felt like my daughter wasn’t just another number and the staff was VERY friendly and supportive!! I will be back!
Better Faster Urgent Care
5
The staff at Better Faster Urgent Care is exceedingly professional and polite. Awesome service combined with accurate and intelligent analysis of my situation. Would happily recommend.
Better Faster Urgent Care
5
Seen quickly and quickly diagnosed and treated.
Better Faster Urgent Care
5
Immediately helped. Nice people. Given great health care advice. Very positive experience.
Better Faster Urgent Care
5
We had a wonderful experience at this business. I called ahead and was given clear/concise information from the receptionist. We arrived and were seen immediately. Xrays were done AND read. Evony was especially knowledgeable and helpful. Everyone we had contact with was 100% professional and helpful. I’m so glad to know that this service is close by!
Better Faster Urgent Care
5
Friendly staff, quick and thorough service
Better Faster Urgent Care
5
Love this place. Have been multiple times (ugh). Better Faster s quick, never had a wait, great care, Highly recommend to everyone. Thanks.
Better Faster Urgent Care
5
The staff was friendly, efficient, smiling. It wasn't crowded; got in and out quickly, but not rushed. Evoni was a great PA, took care of me quickly and kindly. GREAT place.
Better Faster Urgent Care
5
Fast, easy and professional. Great experience and in network for united healthcare
Better Faster Urgent Care
5
The PA, Ebony, and MA, Brittany were excellent. That is probably the best IV I’ve ever had—painless and left zero bruising. Ebony explained everything to me and I felt like she really cared how I felt.
Better Faster Urgent Care
5
My son was well taken care of and treated with patience and kindness at a time he really wasn't feeling well. Thank you for understanding children and putting our minds at ease.
Better Faster Urgent Care
5
I was visiting America from Europe when I needed medical assistance. I can honestly say i received the best care I've ever received in USA and sincerely appreciate the kindness, compassion and helpfulness of every single person I encountered. I would definitely return if in the area. Thank you so much.
Better Faster Urgent Care
5
No wait! Staff was very friendly. Felt at ease while receiving care.Highly recommend to others!!
Better Faster Urgent Care
5
I had the best care, they where so nice amd helped me. I will definitely be using them again
Better Faster Urgent Care
5
Very efficient run operation with very little wait time to be seen. The entire staff was very courteous, confident and professional.
Better Faster Urgent Care
5
I had a very good experience at the urgent care center. The staff was knowledgeable and professional.
Better Faster Urgent Care
5
The staff was friendly and caring. They were efficient and took care of everything I required when I broke a bone in my foot while visiting family in Southlake. The offices were clean and bright. Thank you!
Better Faster Urgent Care
5
I was on vacation in Texas from California and was sick the entire time. Not a fun vacation. I had no idea how I was going to get back home being so nauseous and having to get on a plane the next day. I got a shot and some anti-nausea medication, along with some reassuring, great advice, and I don't think I would have made it home without the prompt and efficient service that I received here. Beautiful facility--I wish they were like this in upscale Orange County, California. Thank you very much.
Better Faster Urgent Care
5
Took a while to be seen after being placed in exam room, but that's not unusual anywhere & I had a book to read. The care was efficient, and the injection + pain meds prescribed are doing the job, so I'm delighted!
Better Faster Urgent Care
5
The P A was very attentive and kind. She was knowledgeable and understood my concerns. I was satisfied and will come again.
Better Faster Urgent Care
5
Fantastic service, kind people, clean facility. Highly recommended
Better Faster Urgent Care
5
It is true that this care center is Better and Faster. I found it one the web. I had hurt my hand in a fall a few weeks ago and it continued to bother me so I went in to have it checked. Checking in was easy and the receptionist was kind. The facilities are clean and up to date with the right equipment. They checked my hand with an x-ray right there and found it was just a bruise. The PA on staff was very knowledgeable and caring. I highly recommend this place.
Better Faster Urgent Care
5
Clean facility, nice staff, fast service!
Better Faster Urgent Care
5
Prompt check-in, somewhat reasonable paperwork (new patient), very reasonable wait time, prompt, courteous, friendly professional nursing care after moving to treatment room, friendly professional medical exam, prompt testing and clinical analysis by physician (or physician's assistant), prompt treatment, and friendly dispatch. Good show!
Better Faster Urgent Care
5
Great. Reception nurses and doctor were very attentive and really help me feel better.
Better Faster Urgent Care
5
I was very happy with the quality of service. From when we walked in to when we left was quick. They were super friendly. The front waiting area was extremely large. Everywhere I went was clean. I am extremely happy I stopped here. I will definitely be a returning patient. Keep up the good work. I would recommend Better Faster Urgent Care to everyone I know.
Better Faster Urgent Care
5
They were open on Sunday evening of a holiday weekend. I got right in. Evanie, the PA was very nice and diagnosed my issue immediately. They called in a prescription, gave me a treatment plan and I was out of there within one hour. This what urgent care should be like. Even though I live 30 minutes away I will go back for any urgent needs. Thanks for doing it right!
Better Faster Urgent Care
5
Very easy to get in and get out. My son's diagnosis was completely different than what we thought was going on. The doctor was very knowledgeable. The staff was helpful and nice.

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