Reviews of Better Faster Urgent Care in Southlake, TX

4.9 6,432 ratings

Categories: 
Urgent Care, Medical Office, Emergency Care
Contact Information: 
(817) 421-8777 or
Business Description: 
Better Faster is a brand new, state-of-the-art Urgent Care center in Southlake, Texas.

Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.

Better Faster Urgent Care
5
Staff was friendly and the board let you know what your approximate wait would be.
Better Faster Urgent Care
5
Even though I came in looking lie a hot mess, I was greeted by a beautiful and smiling Hannah. in the middle of flu season my wait was not too long. I was put in a clean and efficient room and a nurse immediately took my vitals and swabbed for flu. A very nice and understanding PA came in surveyed the damage and was able to diagnose my flu. He suggested two shots that I received soon after he departed. He returned with my results, a prescription, and some printed information about everything we discussed. (Thankfully because I was in a fog.) Everyone there is so kind and efficient and all for the price of my co-pay. This sick person really appreciated it. Love, love this place.
Better Faster Urgent Care
5
Quality of care
Better Faster Urgent Care
5
The Staff was so caring and compassionate. They treated me as if I were the 1st of flu, not the hundredth. Very thorough examination by knowledgeable staff. Will definitely go back!
Better Faster Urgent Care
5
I took my took 3 kids at the same time and I was out an hour later. Friendly staff, fast and efficient. The Dr checked each one of them without rushing thru it which I appreciate as a mother. Facility was clean and comfortable. Would definitely come again if needed and would recommend to other people.
Better Faster Urgent Care
5
This was my first visit to this facility. I was greeted as soon as I walked through the door. The waiting area was clean and comfortable and there are a variety of beverages you can choose from. The staff were all friendly and professional. They all listened to my symptoms and ordered the appropriate tests. Everything was done in a timely manner. They offer to fax your prescription over to your pharmacist, which saves a lot of time. Two days after my visit, I received a call to see how I was feeling, to let me know the results of my cultures that were sent out and that I was on the correct treatment. Thank you all for the great quality of care!
Better Faster Urgent Care
5
The check in process was smooth and I was quickly taken to an examining room. Information was gathered and vitals taken. There was really no wait time. The staff was professional, friendly, and explained my diagnosis and medications thoroughly. I would recommend their services.
Better Faster Urgent Care
5
Staff friendly and caring. They stayed until I was seen and diagnosed. Great place for urgent care!
Better Faster Urgent Care
5
Prompt and friendly care from the entire team.
Better Faster Urgent Care
5
Thank you for the friendly service, quick turn-around and excellent care - treating two of my children this week. Flu season is hard, so being able to check-in online for our appointments and skip the wait.... was "just what the doctor ordered". We will definitely come back when we are in need of same-day services.
Better Faster Urgent Care
5
The staff was awesome, I came in no appointment got in to a room within 15 min. The doctor came about 5-6 min later. Very convenient on weekends when primary Office is closed, would definitely return if situation arises again. Recommend anyone needing care after normal hours and reasonable co pay with my insurance compared to others that charge you like an emergency room visit.
Better Faster Urgent Care
5
Super nice place. Fast. It really is better and faster than any other clinic I've been to. Does everyone know about this place? I guess not because we were the only ones in the waiting room. Brand new and clean. Get your Carroll sports physical here!!
Better Faster Urgent Care
5
My experience today at the facility was outstanding. I was most impressed with the cleanliness of the facility, the friendliness of the staff and the efficiency of the operation.
Better Faster Urgent Care
5
Fast, easy process. Great staff with excellent customer service skills.
Better Faster Urgent Care
5
It was the best experience I have had with an urgent care facility. They were quick and efficient but I felt cared about and not rushed at all!
Better Faster Urgent Care
5
Close and fast. Thank you
Better Faster Urgent Care
5
Fast, efficient, professional
Better Faster Urgent Care
5
We have always had good care, the staff is very personable. We drive out of our way to visit when we have urgent care needs.
Better Faster Urgent Care
5
Very friendly staff. Efficient and professional.. took Medicare, definitely a plus for me. Been to other urgent care and was turned down because I was a Medicare patient. Thank you Better Faster Urgent Care.
Better Faster Urgent Care
5
Excellent care by a friendly professional staff
Better Faster Urgent Care
5
It was better and faster, with friendly people.
Better Faster Urgent Care
5
Friendly and quick
Better Faster Urgent Care
5
Better Faster Urgent Care has the most friendly and caring staff. I will recommend it 100%. Keith Mcinnerney was very thorough and very informative.
Better Faster Urgent Care
5
Fast and efficient and barely no waiting time.
Better Faster Urgent Care
5
Fast, nice, clean professional atmosphere
Better Faster Urgent Care
5
No wait, experienced & comforting staff and quality service
Better Faster Urgent Care
5
Quick and friendly service with a pleasant environment.
Better Faster Urgent Care
5
A great and friendly place if you are sick.
Better Faster Urgent Care
5
Quality of care and friendliness of staff. Everyone was extremely pleasant. I would definitely refer others to this facility!
Better Faster Urgent Care
5
Good experience and nice facilities. Friendly staff also.
Better Faster Urgent Care
5
Very professional, clean and was in and out in under 1 hour. That is what it means “urgent” care
Better Faster Urgent Care
5
All three areas were excellent!
Better Faster Urgent Care
5
Excellent customer service; short wait time, friendly staff, clean & comfortable environment, listened to me, showed concern, quality care.
Better Faster Urgent Care
5
This was my first time at an Urgent Care, everyone was very professional and curtious and prompt. I would suggest this Urgent Care to anyone needing one.
Better Faster Urgent Care
5
The staff is the best they make you feel like everybody is important
Better Faster Urgent Care
5
Wonderful!! Always quick, kind, and helpful!
Better Faster Urgent Care
5
Met by receptionist ... very friendly and personable. Interviewed by RN, same friendly, informal personality. Very knowledgeable and understanding. "Keith" seemed knowlegeable as well and asked if there were any other concerns or questions after diagnosing my condition(s) and proposing treatment.
Better Faster Urgent Care
5
Online web reservation was easy with no wait time! Very clean facility with friendly, caring and knowledgeable staff.
Better Faster Urgent Care
5
Beater faster urgent care has a great environment and the best staff to make it a overall wonderful experience!!
Better Faster Urgent Care
5
Quick, efficient, helpful, and caring when the flu struck. Excellent!
Better Faster Urgent Care
5
Friendly staff and front desk personnel were helpful. I was seen right away and given a prescription that the staff called in for me. I’m new to the area and the receptionist gave me directions to the nearest pharmacy. The doctor was caring and answered all questions and the nurses were warm and genuinely concerned about how I was feeling (which was pretty awful) I was treated quickly but thoroughly and on my way to feeling better.
Better Faster Urgent Care
5
Very friendly and professional
Better Faster Urgent Care
5
The office was busy, but the staff was friendly and efficient. They saw to my needs and listened to my symptoms, taking their time without making me feel rushed or others that they had to wait too long a time.
Better Faster Urgent Care
5
Best Urgent Care Center i have been too!
Better Faster Urgent Care
5
Very comfortable waiting room and friendly and efficient staff Interested in making patients feel better quickly
Better Faster Urgent Care
5
Super friendly staff and very clean environment....also , everyone spoke perfect English! That was a big plus....and they were very quick in getting us in and out of their office. Overall experience was excellent and if needed again....I would definitely return!
Better Faster Urgent Care
5
Excellent. Professional thorough
Better Faster Urgent Care
5
Always fast and friendly
Better Faster Urgent Care
5
We were greeted with a smile, and just made to feel welcome and that all were concerned to make me feel better.
Better Faster Urgent Care
5
Quality of care and service was exceptional, minimal wait time. Whenever I need an urgent care center in the future for myself or my family this is the only place we will go. Kudos to the whole team. BTW... had the flu and went in at 9:30 AM, was so impressed... took two additional family members back that evening! Thanks again for an outstanding job!

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