Reviews of Better Faster Urgent Care in Southlake, TX

4.9 5,746 ratings

Categories: 
Urgent Care, Medical Office, Emergency Care
Contact Information: 
(817) 421-8777 or
Business Description: 
Better Faster is a brand new, state-of-the-art Urgent Care center in Southlake, Texas.

Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.

Better Faster Urgent Care
5
Great staff, no wait and excellent care!!! Will definitely be gong back!! Thank you!
Better Faster Urgent Care
5
Best Healthcare around. Everyone was friendly and very professional. We highly recommend this place. Doctor had the best bedside manner.
Better Faster Urgent Care
5
Fast and easy, great staff
Better Faster Urgent Care
5
Was great experience!
Better Faster Urgent Care
5
Fast, friendly and effective
Better Faster Urgent Care
5
The staff was friendly and professional. There was little waiting time and the service/results are correcting my issue. I would definitely return if need arose.
Better Faster Urgent Care
5
My first visit to this facility. I was warmly greeted, asked to complete some paperwork and give them my Id and insurance cards to be input into their system,. Then a few minutes later I was taken back to an exam room where the technician took my history, blood pressure and temperature. The doctor; actually PA-C Stoner. came in a few minutes later, discussed my issues with me, formulated a plan to resolve my ongoing issues, made out two prescriptions for me, had his EMT come in and dive me an injection and then I was on my way. Based on the way I was treated and the compassionate care shown, Better Faster Urgent Care has earned my business and I will be using it in the future as my needs arise. It is not the closest urgent care facility to my home, but it is the best service I have received when compared to three other facilities I have visited over the past 4 years.
Better Faster Urgent Care
5
Very easy to get to and they fit me in immediately. Treated me with respect and took care of my problems. Thank you!
Better Faster Urgent Care
5
Very friendly, professional and fast.
Better Faster Urgent Care
5
Received excellent, expedient care from friendly, very efficient staff!
Better Faster Urgent Care
5
It was akk three above.
Better Faster Urgent Care
5
I was very happy with the care I received. The staff could not have been nicer to me. I will use you all again if i need to come to urgent care. thanks you a lot
Better Faster Urgent Care
5
The staff was so nice and diagnosed my son quickly and got us on our way.
Better Faster Urgent Care
5
Excellent and rapid care. In and out in about 30 minutes. Very nice, courteous and helpful staff/medical professionals. Highly recommend.
Better Faster Urgent Care
5
Very nice staff and clean facility. PA was more knowledgeable than some doctors we've seen at other places. He was very thorough and took time to explain and discuss all possibilities and exactly what he was going to do.
Better Faster Urgent Care
5
Great staff, friendly and comfortable!
Better Faster Urgent Care
5
Exceptional quality of service coupled with a very friendly staff. Would recommend this office to eveyone!! Extremely comfortable environment.
Better Faster Urgent Care
5
Excellent care and standards.. I felt cared for and my PA Tina took time to listen and direct my care. Thank you.
Better Faster Urgent Care
5
Wonderful care, so happy I found them. The Dr. On duty was great and explained everything in detail. I definitely will go back there.
Better Faster Urgent Care
5
Staff were friendly and helpful. My daughter was seen right away and they immediately put her at ease. Very good, quick service.
Better Faster Urgent Care
5
So thankful to the staff for getting us in quickly and making sure my daughter felt comfortable and safe.
Better Faster Urgent Care
5
This was our first time to seek treatment at this facility since we just relocated to the DFW area. I must say that everyone was so friendly and helpful. I especially want to thank Rachel for treating my son on Monday. She was so thorough and genuinely concerned about my son's condition. I phoned Rachel the very next day with some concerns and I was able to speak to her personally. Who does that nowadays?! Thank you again Rachel for your sincerity and willingness to help. I will definitely seek treatment for myself and the rest of my family at Better Faster Urgent Care again! Great place.
Better Faster Urgent Care
5
My wife & I have use this facility 3 times now. Always courteous, professional & quick. Clean comfortable facilities. Care is top notch & very thorough.
Better Faster Urgent Care
5
I have used Better Faster Urgent Care twice, and had excellent care and service each time. I would highly recommend d this facility!
Better Faster Urgent Care
5
very fast and efficient. Very clean and so glad it took a very short time to be in and out. Thanks so much.
Better Faster Urgent Care
5
Friendly staff, quick and efficient. I've never had to wait which is great. The office is brand new and very clean.
Better Faster Urgent Care
5
Quick and thorough. We were in and out with a quick diagnosis. Clean,, cordial and spent time on explanation.
Better Faster Urgent Care
5
Fast, friendly and professional
Better Faster Urgent Care
5
I had a very positive experience. I got right in with almost no wait. Peter was very caring and took my problem very seriously and sent me right over for a catscan and requested the report be read STAT Your staff was welcoming and helpful. Your facility is very clean and beautiful. I will gladly recommend you. Thank You and Blessings, Lois "Penny" Dyer
Better Faster Urgent Care
5
I was checked in quickly, with the best caring staff. The waiting room and the exam room were the cleanest ones that I have ever been in. I was seen by Sara Toler. She knew just what the problem was and had me on the road to recovery. I am so glad to have found this clinic. It was a very good experience.
Better Faster Urgent Care
5
Very professional and thorough. Ran several tests so no guesswork. I'm feeling much better today.
Better Faster Urgent Care
5
This was the second time I came into the Southlake facility, once with my daughter & most recently for myself, both times it was very clean, people were friendly & helpful. Both times I was in & out in no time & also both times I feel that the diagnosis was spot on. I would highly recommend the facility to my friends & family.
Better Faster Urgent Care
5
I came into your office around 6:00 on a Sunday evening with an issue with my ear. Your team had my ears fixed and I was home quickly. Your team was professional, friendly, and fast.
Better Faster Urgent Care
5
Very friendly helpful staff @ front check in desk.Courteous & prompt nurse, and Doctor. Was over all good experience, in & treated & out again in less than 45 min.
Better Faster Urgent Care
5
Treatment was efficient. Didn't wait long. Friendly people. Great experience.
Better Faster Urgent Care
5
Professional, quick, easy, painless and friendly.
Better Faster Urgent Care
5
This was a great experience for a Sunday afternoon. I happened to be the only one there at the time. I was there of a total of 15 min and that was filling out the paperwork and see the nurse/doc and getting a steroid shot. Very thorough. I will definitely return to them if I need too in the future.
Better Faster Urgent Care
5
Prompt and efficient, which is important when you are feeling bad. Listened to me and tailored the treatment to my prior medical conditions and medications.
Better Faster Urgent Care
5
Always great, caring and compassionate. Easy to get in and quick to be seen.
Better Faster Urgent Care
5
This is where I go in an emergency or when my doctor is unavailable. Fast, friendly, and reliable. They've always been there when I needed them! I will keep coming back.
Better Faster Urgent Care
5
Fast and friendly service. Very pleased.
Better Faster Urgent Care
5
Staff was very nice and helpful..
Better Faster Urgent Care
5
Excellent. Staff extremely professional and knowledgable. Open hours on the weekend are beneficial. We were so impressed with facilities and care, we will be returning.
Better Faster Urgent Care
5
Stopped in on an Saturday afternoon after seeing an hour wait at CVS. Walked , filled out paperwork, and taken into a room within 5 minutes. Staff was very professional and friendly, had xrays, and was out within 1 hour.
Better Faster Urgent Care
5
First time using service Staff was excellent Very professional 30 minutes from in the door to out...yet was given all the time needed to ask questions Would highly recommend
Better Faster Urgent Care
5
Pleasant staff. Quick service. Made me feel comfortable.
Better Faster Urgent Care
5
Great experience, no wait, very knowledgeable staff. Juanita was super. Will definitely use your service if needed in the future. Thank you again for taking such good care of me while traveling in Texas.
Better Faster Urgent Care
5
I had contacted another Urgent Care facility and was told near a 3 hour wait time. I went to Better Faster Urgent Care and was seen within 2 minutes of filling out the registration forms. Staff was quick, efficient and empathetic. In and out and on my way to pharmacy to start feeling better in far less than what I would have waited at the other facility.
Better Faster Urgent Care
5
excellent
Better Faster Urgent Care
5
Angie, my PA, was very personable and very expert and thorough, in diagnosing my condition (cellulitis) and testing for possible complications which fortunately were absent. My wound was then disinfected and expertly bandaged by a young man whose name I don't remember. I was very pleased that you didn't ask for immediate payment in full, but took my Medicare info and said you'd bill me for what my insurance didn't cover. Your written post-operative instructions were very complete and helpful. Your office was pleasant and comfortable, and everyone there was helpful and friendly. I called your office at 7:00 in the evening after my visit with a question of how to deal with prescribed antibiotic pills which were too big for me to swallow easily, and the person I talked to called me back promptly to say it was okay for me to break the capsules open and swallow the powder mixed with some liquid. As a suggestion, you might ask patients, especially older folks like me, if they had experienced difficulty swallowing pills, and if they say yes, prescribe the medicine in liquid form if it is available in liquid form. Thank you again!

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