Reviews of Better Faster Urgent Care in Southlake, TX

4.9 6,432 ratings

Categories: 
Urgent Care, Medical Office, Emergency Care
Business Description: 
Better Faster is a brand new, state-of-the-art Urgent Care center in Southlake, Texas.

Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.

Better Faster Urgent Care
5
My daughter came in very sick on Christmas Eve. Everyone was very helpful and concerned. They went above and beyond to make sure my daughter left feeling better.
Better Faster Urgent Care
5
Not a single provider at my primary care practice could see me for a sick visit so I tried Better Faster. I did on line check in and while I still had to wait past my appointment time, it wasn’t bad and the front desk staff was very nice. They were able to run diagnostic tests on site promptly, and had me on my way. I’d use them again if my PCP was unavailable or if it was after hours.
Better Faster Urgent Care
5
Quick, easy experience
Better Faster Urgent Care
5
Excellent care, very friendly, wish you could be a primary doctor
Better Faster Urgent Care
5
Very fast very courteous upbeat friendly extremely nice
Better Faster Urgent Care
5
Fast, effective, knowledgeable, friendly staff. Great experience
Better Faster Urgent Care
5
friendly staff, thorough care, quick service
Better Faster Urgent Care
5
Entire experience was very good. Excellent staff and care and nice clinic
Better Faster Urgent Care
5
I could not have been more pleased. Staff was prompt, attentive, knowledgeable yet extremely personable. Quality of care was outstanding. Immediately after my treatment was completed, I told both of the providers who assisted me that day that I already felt much better!
Better Faster Urgent Care
5
Great quality of care, friendly staff, quick,
Better Faster Urgent Care
5
Crystal at front desk was pleasant , Ebony and Taylor were on top of things... friendly and thorough. Stephanie, rad tech was fun and engaging (I enjoy her ‘normal conversation ‘. Didn’t wait too long at any time. And the facility was very nice, waiting area and back area. I thought my waiting room on the north side was a little too cool.
Better Faster Urgent Care
5
Very pleased
Better Faster Urgent Care
5
This was my second visit in two weeks on unrelated incidents and both times the staff was efficient, quick and accurate. For emergency care anytime I highly recommend Better Faster Urgent Care.
Better Faster Urgent Care
5
Got in quickly staff was professional and PA was Awesome. Answered all questions
Better Faster Urgent Care
5
Scheduled a simple appointment request online, was greeted by a friendly staff, saw the doctor immediately and perscribtion was sent directly to the pharmacy. Overall great experience.
Better Faster Urgent Care
5
I reserved my time online. When I arrived they were ready for me. No wait and excellent care.
Better Faster Urgent Care
5
Quality of care was excellent. Emergency was treated immediately. Having XR equipment on the premises made possible to have expedient diagnosis and care of injury. Staff is courteous and professional.
Better Faster Urgent Care
5
very friendly, quick, and I got what i needed taken care of
Better Faster Urgent Care
5
It was good. Staff was young and friendly. Office employee shouldn't answer symptom questionnaire questions. PA, Ebonics was friendly, detailed and thorough. Hopefully on the road to recovery!
Better Faster Urgent Care
5
Quick and thorough. Clearly had my best interest in mind.
Better Faster Urgent Care
5
Quick but very thorough
Better Faster Urgent Care
5
I did not have to wait long, the environment was clean, courteous, and friendly. The doctor and the nurse were both friendly and listened attentively to me. They did a thorough examination and made a straightforward diagnosis. They did not prescribe medication I did not want or need. I would go back if I needed to and would highly recommend this office to anyone who asked.
Better Faster Urgent Care
5
Everyone was friendly and professional. The environment was neat and clean. U had complete trust in the care I was given. I will return when I have need.
Better Faster Urgent Care
5
I loved the on-line registration for the appointment. So much better sitting at home waiting than in a germy waiting room. As soon as I completed my paperwork the nurse took me right back and then only waited about three minutes for the PA to see me. Staff was friendly, courteous and I felt that I had been listened too and received the proper care.
Better Faster Urgent Care
5
Staff was very nice. We did have to wait 30 minutes to get the x-ray taken but the staff was friendly and seemed to truly be concerned with my well being. I would recommend this location to anyone for minor emergency or medical needs.
Better Faster Urgent Care
5
Great office staff & wonderful and attentive doctors. Although a very busy Sunday afternoon, the patients were seen & treated promptly. Highly recommend...
Better Faster Urgent Care
5
I was able to get in quickly and get the help I needed.
Better Faster Urgent Care
5
Short wait with a friendly and knowledgeable staff. The facility was very clean and comfortable. It’s nice to have a backup healthcare provider when your primary isn’t open. I will not look for another after seeing how well they took care of my needs.
Better Faster Urgent Care
5
Was seen quickly, wait time for doctor was short. Friendly staff, clear and concise instructions. Gave me a shot and I was done.
Better Faster Urgent Care
5
I had a great experience here. They were able to see me right away and I did not have to wait in the office at all. Kind and friendly staff. Will be my urgent care of choice in he future.
Better Faster Urgent Care
5
The staff was very friendly and knowledgeable. Britney is awesome! she knew exactly what she was doing and resolve my issue!
Better Faster Urgent Care
5
Good experience. No wait. Fast diagnosis. Great PA answered my questions. Comfortable and friendly.
Better Faster Urgent Care
5
Great place..fast and friendly and helpful .
Better Faster Urgent Care
5
In and out in 30 minutes. Most efficient care I’ve ever received!
Better Faster Urgent Care
5
All of your personnel were courteous and expeditious. I was greeted with smiles and great attitudes. I would gladly become a repeat customer.
Better Faster Urgent Care
5
In to see doctor quickly. They listen to patient and prescribe appropriately at a good price.
Better Faster Urgent Care
5
Very quick wait time, and extremely nice and helpful staff.
Better Faster Urgent Care
5
Very friendly staff in a comfortable environment! Would recommend to anyone.
Better Faster Urgent Care
5
The staff there was wonderful, especially Evoni. She truly cared about me and my health and comfort level. I was supposed to have a CT scan that same day but could not make it, and with the ATT outage that day, I could not get in touch with the facility to reschedule it. Now I just feel silly that I missed the appointment and am embarrassed. Great, clean place. Will take care of you quickly, and with compassion.
Better Faster Urgent Care
5
Got my sick baby in right away!
Better Faster Urgent Care
5
We have been thoroughly impressed with Better Faster Urgent Care! Every time we have had to be seen there we have always been well taken care of. Everyone including the reception desk, nurses, staff, and doctors are very friendly and seem to truly care. We choose to drive all the way from Roanoke because we like this place so much. I wish I could remember everyone's names, but the past few times we have been Stephanie, Crystal, and Dr. Keith were very helpful along with the others working with them. Thank you for all you do and for making us want to return, even though going to the Doctor's office is not usually something we look forward to! Haha!
Better Faster Urgent Care
5
Our visit was excellent. The quality, friendliness and environment were all excellent. We were seen fast and were out of the urgent care in 30mins.
Better Faster Urgent Care
5
Team was great and I feel a little the next day. Thanks I will be back when necessary.
Better Faster Urgent Care
5
Every one was really nice from the Nurses to the main doctor. They were patient and did what I asked to make be comfortable. Great experience.
Better Faster Urgent Care
5
Fast, friendly, professional
Better Faster Urgent Care
5
Quality care. Time spent was nice. Felt confident in diagnosis and treatment.
Better Faster Urgent Care
5
Awesome staff! Fast service and quick diagnose! Would definitely go back!
Better Faster Urgent Care
5
Just a few things to say: we're glad you're here in the area; it is booming and growing, and it's comforting to know there's a place nearby to handle minor but normal and on-going health issues. Kieth is personable, bright, articulate; he carries none of the pretentious, full-of-themselves that too many doctors do. Down to earth and yet very seeing in his work. And what can I say about Brittany; she has an extraordinary mind and powers of memory. She has qualities that, veiled behind her modest reserve, can get too easily overlooked. The medical assistant that took my vitals yesterday was kind, patient, gentle. I'm sorry I've forgotten her name (first time I'd seen her), but it's always special to have the whole process, from beginning to end, conducted by persons that have such good minds and hearts. Keep it up you guys; you have a special, blooming community among yourselves. Robert Alexander
Better Faster Urgent Care
5
I came in dehydrated and 33 weeks pregnant. The nurses and doctors ensured I was gonna walk out feeling better and they did. Thank you!
Better Faster Urgent Care
5
The doctors where very nice. I loved there way of communicating to the patients. The services where wonderful overall and a great friendly welcoming environment. Thank you!!!!

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