Reviews of Better Faster Urgent Care in Southlake, TX

Staff were friendly and helpful. My daughter was seen right away and they immediately put her at ease. Very good, quick service.

This was our first time to seek treatment at this facility since we just relocated to the DFW area. I must say that everyone was so friendly and helpful. I especially want to thank Rachel for treating my son on Monday. She was so thorough and genuinely concerned about my son's condition. I phoned Rachel the very next day with some concerns and I was able to speak to her personally. Who does that nowadays?! Thank you again Rachel for your sincerity and willingness to help. I will definitely seek treatment for myself and the rest of my family at Better Faster Urgent Care again! Great place.

I have used Better Faster Urgent Care twice, and had excellent care and service each time. I would highly recommend d this facility!

Friendly staff, quick and efficient. I've never had to wait which is great. The office is brand new and very clean.

Fast, friendly and professional

I was checked in quickly, with the best caring staff. The waiting room and the exam room were the cleanest ones that I have ever been in. I was seen by Sara Toler. She knew just what the problem was and had me on the road to recovery. I am so glad to have found this clinic. It was a very good experience.

This was the second time I came into the Southlake facility, once with my daughter & most recently for myself, both times it was very clean, people were friendly & helpful. Both times I was in & out in no time & also both times I feel that the diagnosis was spot on. I would highly recommend the facility to my friends & family.

Very friendly helpful staff @ front check in desk.Courteous & prompt nurse, and Doctor. Was over all good experience, in & treated & out again in less than 45 min.

Professional, quick, easy, painless and friendly.

Prompt and efficient, which is important when you are feeling bad. Listened to me and tailored the treatment to my prior medical conditions and medications.

This is where I go in an emergency or when my doctor is unavailable. Fast, friendly, and reliable. They've always been there when I needed them! I will keep coming back.

Staff was very nice and helpful..

Stopped in on an Saturday afternoon after seeing an hour wait at CVS. Walked , filled out paperwork, and taken into a room within 5 minutes. Staff was very professional and friendly, had xrays, and was out within 1 hour.

Pleasant staff. Quick service. Made me feel comfortable.

I had contacted another Urgent Care facility and was told near a 3 hour wait time. I went to Better Faster Urgent Care and was seen within 2 minutes of filling out the registration forms. Staff was quick, efficient and empathetic. In and out and on my way to pharmacy to start feeling better in far less than what I would have waited at the other facility.

Angie, my PA, was very personable and very expert and thorough, in diagnosing my condition (cellulitis) and testing for possible complications which fortunately were absent. My wound was then disinfected and expertly bandaged by a young man whose name I don't remember. I was very pleased that you didn't ask for immediate payment in full, but took my Medicare info and said you'd bill me for what my insurance didn't cover. Your written post-operative instructions were very complete and helpful. Your office was pleasant and comfortable, and everyone there was helpful and friendly. I called your office at 7:00 in the evening after my visit with a question of how to deal with prescribed antibiotic pills which were too big for me to swallow easily, and the person I talked to called me back promptly to say it was okay for me to break the capsules open and swallow the powder mixed with some liquid. As a suggestion, you might ask patients, especially older folks like me, if they had experienced difficulty swallowing pills, and if they say yes, prescribe the medicine in liquid form if it is available in liquid form. Thank you again!

I had a chest cold come on in that was going on the fifth day I realized I couldn't beat it by myself I needed medical help so I went to the center knowing kind of what I wanted I wanted a shot to get immediate relief I wanted antibiotics and I wanted the cough syrup that could help me sleep at night till I got over this cold . I came in and filled out the new patient paperwork they brought me in almost immediately diagnosed my condition prescribe exactly what I knew I needed because I had had it before and I am the happiest patient in Southlake, obviously I highly recommend this facility it's clean they are professional and very nice you will not be disappointed

The facility was nice, clean, and not crowded. I was able to receive care very fast (within 15 minutes of arriving). Good experience overall.

This is the second time I have been here. I love it. Best kept secret in Southlake. Friendly, quick, knowledgable. In and out, when your sick you just want to be seen. This is a great place to have right in our back yard.

It is most important for a place to accept medicare at this age. I was pleased that this place accepted medicare and my trip to, during my exam was flawless. I appreciate the friendly staff but more important the professionalism with which they approached my illness. I appreciated knowing about the allergy testing which I will probably do. I did not have to wait and I felt cared for and valued by the treatment of everyone in the office. Thank you for a positive experience.

This was my 2nd time here, I live in Trophy club but haven't been impressed with the ones around me. This clinic is always very friendly. I never wait longer than 5min. Today I think I waited about 30seconds!! Ha! That's fast service!! I have no complaints! I will be using them from now on. :)

This facility has most professional group of health care providers I've ever had the pleasure to be treated by! The service is quick and extremely thorough. The facility is equipped with so much in house that most test can be performed immediately! I can't express how much I appreciate having Better Faster Urgent Care right in my neighborhood! It is a true blessing!

Seemed good. Will know in the next few days. Staff was friendly and seemed efficient. Environment was clean and attractive. Service was quick and to the point. No hassle. Reasonable number of froms, not excessive.

I have used your facility several times not only for myself but for my children. It is very difficult getting in to see our Primary physicians so we can come here and been seen right away. Everyone is always very nice and truly cares. Thank you for all the good patient care you deliver.