Reviews of Marque Medical in Aliso Viejo, CA

4.5 2,203 ratings

Category: 
Urgent Care
Contact Information: 
Business Description: 
Marque Urgent Care has elevated the standards of walk-in care by combining the best in class physicians, upscale and modern facilities, and a first-class approach to servicing patients. Everything is done on-site by experienced doctors including digital X-rays, labs, and prescriptions.

Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.

Marque Medical
5
Good service
Marque Medical
5
I was Pleased to find The staff at Marque Medical extremely friendly, efficient, and caring. I was seen at the Alito viejo location and then doctor there was also friendly and caring and took my questions seriously yams answerd them with intention. Thanks you for a great experience! I will be back again.
Marque Medical
5
The nurse was amazing at getting me back fast and treated by the doctor. I'm sorry, I can't remember her name, but she deserves high recognition. I also believe she was the only one on staff that morning. The doctor was also great, and gave me good care!
Marque Medical
5
All three
Marque Medical
5
Great experience. We were greeted very nicely and set up to fill out paperwork on ipad which was very quick. then within a few minutes brought back and helped quickly as well. I would highly recommend to friends and family and already have. Thank you!
Marque Medical
5
Good online booking system Fairly efficient for small urgent matters for the couple of times I used them. Very professional.
Marque Medical
5
Our visit was quick and thorough. I appreciated how helpful the front desk, nurse and doctor were this morning. My little one was feeling bad and thankfully she got the help she needed in a very timely manner.
Marque Medical
5
Excellent.
Marque Medical
5
Dr Pollei was amazing and had an incredible bedside Manet. He truly cares about his patients and wants to help. He seemed very empathetic and is very knowledgeable as well, commiserated with my pain and was not condescending or aloof like some urgent care doctors that have treated me. He's also the first doctor that has given me a fist bump upon my successfully leaving a grime sample, which was pretty funny and also helped me not focus so much on the pain I was having. Thanks again, Dr Pollei
Marque Medical
5
Doctor was helpful and professional.
Marque Medical
5
Dr. Ali was awesome at the Aliso Viejo center. All staff was great. Probably due to the fact that there was hardly no one there so they really focused on me and it was great.
Marque Medical
5
Everyone was very friendly and welcoming.
Marque Medical
5
Outstanding friendly staff! Very comfortable and made me feel welcomed. I will DEFINITELY recommend your faculty to anyone.
Marque Medical
5
Excellent from check-in and through departure! Polite and efficient!!!
Marque Medical
5
Quality of care was excellent and exceedied my expectations. The look and cleanliness of the facility was modern, immaculate, and welcoming. The staff was helpful, engaging, compassionate, and very professional.
Marque Medical
5
Very friendly staff, no wait time, nice and clean facilities.
Marque Medical
5
This is the second time I've been to marque urgent care in the last three years and I must say they are amazing! The place was so clean! The staff is super nice as soon as you walk through the door. Considering I was a walk in as I'm sure most are. They gave me a time frame as to when I would be seen by a Dr. I was actually seen sooner. Forgive me as I don't remember the Dr's name?? He walked in with a smile, shook my hand keep in mind I had walking pneumonia and it was 9:45 pm. They close at 10. I understand that people think they should be there all nite for sick patients. Unfortunately not. He took his time and did all necessary steps to arriving at walking pneumonia. My prescription was called in and ready when I arrived. We're human, I work with public and it could be trying, most days not. When we're sick it could be different. Were impatient and not feeling well. I would continue to choose marque in any such emergency. They did not make me feel rushed. They made me feel welcomed... Thank You Staff and Drs at Marque Urgent Care Aliso Viejo.
Marque Medical
5
Our whole family has recently been to this location during these past few days. All the staff and doctors were very helpful and informative. We really like that we were able to make appointments ahead of time for each of us.
Marque Medical
5
I love this place! The waiting area is clean and the front desk staff are always friendly! I usually make my appointment online, which is so convenient. Tonight the wait time online said 30 minutes so we took our chances and walked in without an appointment. We were checked in and with the doctor in less than 15 minutes! I especially love the on-site x ray availability since we've needed that a few times with sports injuries. They're open late and have offices all over south Orange County. Thank you and keep up the great service!
Marque Medical
5
The staffs nd doctors are all wonderful at what they do! Thank you (again)
Marque Medical
5
Excellent! Best customer service! Everyone was nice and very pleasant!
Marque Medical
5
Absolutely wonderful. First of all it's in a great part of Orange County, clean waiting room, staff very helpful and kind. Waiting time was nothing as I was a walk-in. Offered snacks and water while in the waiting room. Dr. very kind and knew what was wrong with me. Staff even greeted us upon leaving. This place was awesome. :)
Marque Medical
5
Marque turned my awful urgent care experiences in the past into a quick, easy and actually pleasant visit. Both the front desk staff and doctors that I had have were extremely attentive and efficient. I was also impressed by how fast I was able to be seen and how beautiful and clean the facility was. I will be only using Marque for my urgent care needs from now on
Marque Medical
5
I use Marque Urgent Care when ever I have medical issues on weekends or late hours. That is how I discovered Marque in the first place. I was in need on getting an injury that had turned into an infection treated after work. At the time my work was in Los Angeles and by the time I would have returned to the area all my old Urgent care places I had used before were closed. That is when I discovered Marque. Their staff is great and help you with all the sign in stuff if you have questions. They're fast, the docs are great and have always are concerned not only with the present injury or illness, but your long term heath as well. I would recommend them to anyone. You won't be disappointed. I use them now for all my urgent care mattes.
Marque Medical
5
Wonderful staff. All of them! Best urgent care I’ve ever been too.
Marque Medical
5
My husband & I were traveling cross country to visit family in Laguna Hills, CA, when I needed medical attention. I was a walk-in patient & pleasantly surprised to be able to check in & electronically provide my medical history quickly & thoroughly via iPad. The facility was modern & well-equipped. I was able to see the doctor within :15 min of completion of my medical history & I was examined and treated promptly. I was very comfortable with my treating physician. He patiently listened to my concerns & treated me with professionalism and respect. Everyone was attentive & respectful from check-in to check-out!
Marque Medical
5
The woman at the front office was extremely nice and welcoming! She had a very positive attitude. The man that took my vitals was very nice and gentle! The Doctor that checked my injury was very knowledgeable and took care of me in a timely manner.The office was clean and air conditioned. My overall experience was perfect! %100 A+
Marque Medical
5
Everyone was very warm and personable. I was seen within a reasonable amount of time. The facility was clean and attractively decorated. Overall a very positive experience.
Marque Medical
5
Great service and in short order
Marque Medical
5
I LOVE MARQUE URGENT CARE! EVERYONE WAS SO HELPFUL AND ACCOMMODATING TO MY NEEDS. I HAVE BEEN A COUPLE OF TMES FOR MY DAUGHTER AND MYSELF. EACH EXPERIENCE WAS GREAT AND I HIGHLY RECOMMEND MARQUE'S URGENT CARE TO EVERYONE!
Marque Medical
5
I just love this Urgent care due to the Staff and Physician Dr. Wade makes an amazing team from the check in to check out and attending Nurse/MA with their delivery of comfort, care and friendliness during your time there, expertise and cleanliness. I would recommend this the BEST Urgent care in Aliso Viejo and surrounding areas hands down!!! 5 STARS here for certain!!!
Marque Medical
5
My family and I have been going to Marque since they opened. It s convenient and the care is impeccable. From the front office to the nurses and doctors. Consistent every time. If I could give them 10 stars I would .
Marque Medical
5
Professional, eager to help.
Marque Medical
5
Got in relatively fast, the doctor was nice and knowledgeable and got out fast with a prescription to help my son with a ear ache and sore throat.
Marque Medical
5
They have the most outstanding ethics, professional standards of patient care, sanitary and hygienic office, and very compassionate and knowledgeable Physicians and Staff Members. I am so impressed with Marque Urgent Care, I wish they were my Primary Care Providers. Truly grateful to be able to access their Medical Services!
Marque Medical
5
Thank you very much for helping me get better! The process of setting up and appointment online and the speed at which I was able to get an appointment was great! The reception process was easily done on a tablet and they took me in on time. The nurse welcomed me and the doctor evaluated me quickly. I was able to buy the prescribed medicine there instead of making another stop at a pharmacy, which I really appreciated. I began feeling better within 2 days of taking the medicine and a nurse at their office followed up with on day 2 and day 3 to make sure that I was progressing fine. That made me feel good and cared for. I would encourage anyone needing urgent care to visit Marque Medical.
Marque Medical
5
When my primary Physician can not see me as soon as possiple Marque is my source for immediate care. Professional staff, clean and comfortable surondingss.
Marque Medical
5
Very happy with what you guys were able to help with and thankful the DR sent me ER .something I thought was very minor has turned out to be very major and is keeping me out of work for 10days .
Marque Medical
5
I made my appt online the night before. Arrived 10 minutes early and was seen right on time. Everyone was courteous and helpful. Loved the doctor and that he knew my medication history so he wouldn't prescribe the wrong meds. Asked lots of questions and had an overall excellent experience. Love my Marque Urgent Care!
Marque Medical
5
Great experience, Fast service.
Marque Medical
5
I’m so happy that I found the Marque, it was a great experience overall. Came in super sick, I was seen right away, the staff was very friendly the doctor was friendly and knowledgeable, very clean environment. Will definitely be coming here again. Thank you Marque for a wonderful experience !
Marque Medical
5
It's odd to say this as nobody really likes having to go to Urgent Care, but we enjoy coming here. The staff is friendly and upbeat, waiting room is bright and cheery. Everyone we've seen at Marque has treated my teenager like a person and listened to his concerns. It's great to be able to get blood tests done on-site. And, we very much appreciate the convenience of being able to check in online to reserve a spot in line, so we don't have to sit around in the waiting room while feeling poorly.
Marque Medical
5
Dr Coleen Kraft listened to my explanation of my ailments and was able to treat my symptoms right away. Felt better iwithin a day!! Receptionists are front desk were super friendly. Fast service at check in. Time with doctors visit is appropriate as my ailments were heard and taken care of without being rush through.
Marque Medical
5
The staff was friendly and my visit was fast! The staff helped me with my eye infection and got me on the road to recovery!
Marque Medical
5
Good service
Marque Medical
5
Check-in was easy and fast. The folks working the desk were very polite and helpful. The nurse and doctor were very gentle with my daughter and efficient with their assessment and diagnosis. A great experience! Efficient, helpful and polite.
Marque Medical
5
We loved Dr. Alderman. He was so good with my daughter and I hope we can ee him every time we go back. The front staff was also extremely friendly and playful. I found it very helpful they had TV’s in the procedure room too! We are very very very happy with Marque Urgent Care in Aliso Viejo..
Marque Medical
5
We like the online check in, so that we don't have to sit in the office for a long time. Doctors and staff are very pleasant and nurse check in is very thorough with questions regarding your condition.
Marque Medical
5
Very helpful, explain throughly all my questions, friendly staff and clean place
Marque Medical
5
Very nice staff, came in for my son and ended up getting sutures. You had a plastic surgent in the office and he did a wonderful job with entertaining my son, he was very professional. My son has the minimal scar possible. The only negative thing we experience is he wait time, even though i had an appointment i had to wait for 30 minutes until the doctor came in to the room. Other than this i had a great experience, thank you!

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