Reviews of Marque Medical in Rancho Santa Margarita, CA
4.6
Category:
Urgent Care
Contact Information:
Business Description:
Marque Urgent Care has elevated the standards of walk-in care by combining the best in class physicians, upscale and modern facilities, and a first-class approach to servicing patients. Everything is done on-site by experienced doctors including digital X-rays, labs, and prescriptions.
Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.
Marque Medical

Ghio Family
February 19, 2016
Once again I had a wonderful experience at Marque! The doctor and staff were extremely kind and took good care of my ten year old son. I no longer go to their peditrician. Marque is my first choice!
Marque Medical

Kirk
February 18, 2016
Very pleased with the quality of care , timeliness of service and especial the staff. if i didn't already have a PCP I have been seignior for 20 years I mighr even consider switching i was so impresses
Marque Medical

Michael
February 17, 2016
our Dr. was amazing!!
Marque Medical

Hamel Family
February 10, 2016
Thank you for the great care. Dr. Alterman was excellent in caring for my son's injury. The doctor and staff were kind and professional.
Marque Medical

Katrin
February 10, 2016
To Dr. Dorcas Eaves :
“You take the time to listen and to make your patients feel valued and respected, treating others as you would want to be treated. I thank God often for you. Thank you for who you are and for the brilliant Doctor you are.”
“You are truly a remarkable doctor and professional that we respect and trust. And…we really enjoy your personality.
To Office Manager Amy A. :
I’m much more grateful than words can show. I just wanted to thank you for the wonderful care you gave me. You are an exceptional person. I will never forget how much you cared for me. Your kindness and patience meant so much to me.
To office staff :
May your many kindnesses come back to you thousand fold! “Thank you” is a simple phrase, but still it’s meant to show that we appreciate your kindness more than you could know. Thank you for taking such good care of me and my family during our visit.
God bless each of you!
Marque Medical

Rosemarie
February 9, 2016
Came down with bronchitis and was lucky enough to have Marilee and Dr Eaves. Marilee was very comforting and extremely knowledgable and informative and answered all of my questions. She is the best nurse. My daughter really likes Marilee and Dr Eaves.
Dr. Eaves took excellent care of me and my daughter who wears braces and got hit in the mouth.
I came down with bronchitis. I made an appointment and was seen shortly. This is not the first time I have needed emergency care during closing hours of my primary and this was during a holiday. Over all I had a great experience when I felt my worse. I have recommended this ER care to others who shared the same experience.
Hands-down the best urgent clinic around. Very professional staff, educated medical staff, and you're not made to feel like you're gone this is an inconvenience. They're very professional and very competent. I could not recommend this place more highly
Marque Medical

Diane
February 7, 2016
Friendly and efficient staff. Shorter wait time than when previously came with my son.
Marque Medical

Marlene
February 6, 2016
there is nowhere else i would go to be treated than the facility that employs Dr. Dorcas Eaves. She is a compassionate, learned medical professional with decades of experience. I was treated at 7:30 AM on a Saturday morning and all of the staff from the receptionist to the billing agent to the assistant who gave me 2 PAIN FREE injections were A+++. I am thankful for this care center in our community.
Marque Medical

Thomas
February 6, 2016
I showed up for both a respiratory fit test and a work physical and was seen within 10 minutes of arriving. Both the nurse and the doctor I saw were warm, friendly, and very efficient in conducting the tests and physical. Overall, my visit went quickly, smoothly, and enjoyably. Couldn't have asked for more from a doctor visit.
Marque Medical

Kevin
February 5, 2016
Even though I had no appointment, the wait time was reasonable. You sign in electronically and all paperwork is completed on an IPAD, so no paperwork. Very efficient process overall. When I was brought to the room, the PA came in immediately and after less than 5 minutes, was done and notified the doctor. The doctor showed up within a minute or two tops. She was actually friendly and quickly diagnosed my situation, wrote 3 prescriptions and sent me on my way. Absolutely the way you wish it would be but never get, especially when you already feel like crap.
Kevin
Marque Medical

Diane
February 6, 2016
Great fast service. Nice clean office. My only regret is I forgot to ask for a strep test. My fault!
Marque Medical

Lara
February 4, 2016
My first experience with Marque Medical was amazing. I felt miserable with a sinus infection and my regular doctor could not see me for a week. The entire staff was very compassionate and explained everything very thoroughly to me. The facility was very clean and had tvs in every room I was in. The staff repeatly offered me water and tea during my short visit. The nurse and doctor were both warm and professional. I received detailed verbal and written discharge instructions. My prescription was waiting for me at my pharmacy and I am back home resting less than 1 1/2 hour from walking into the facility. My husband had a very similar experience with this facility last year.
Marque Medical

Zachary
February 5, 2016
I love this place! The wait is usually not long, the doctors know what they are doing, and the nurses/office staff are extremely nice. They have taken care of several issues for us and it's always been hassle-free. This last time we were in and out with an x-ray and diagnosis. I definitely recommend this location.
Marque Medical

Robert
February 6, 2016
Friendly staff.
MD & nurse were wonderful.
They were very quick to get me the proper care that I need.
Marque Medical

Reese Family
February 3, 2016
I had such a great experience this morning. As it is never fun to visit urgent care, I brought my daughter in and was pleased with the friendliness of the staff. Thank you for being so kind and genuine!
Marque Medical

Frederick
February 9, 2016
it was my first time to this care center. I was greeted and treated with great professionalism.
total time was about 30 minutes from the time I walked in till the time the physician sent me on my way with the proper diagnose and prescription in hand. the place was very clean and well lit. I would highly recommend this place to anyone in the greater RSM region.
Marque Medical

Jean
February 3, 2016
I arrived at Marque Medical in pain after hurting my foot. I was immediately offered a wheelchair and ice to put on my foot. I was attended to very quickly by very friendly, professional staff. I had an X-ray and was seen by the Dr and out within an hour. Will definitely go there again if ever I need urgent care.
Thanks Marque Medical for taking good care of me especially the male nurse who made me laugh!
Marque Medical

Kishore
February 3, 2016
It was excellent.
Marque Medical

Peter
February 1, 2016
very quick and friendly
Marque Medical

Suzanna
February 4, 2016
Everyone was super nice to me and I got in wayyyy faster than I expected to as a walk-in. The facility was so nice, my boyfriend commented that it is so much better than any of the Kaiser facilities that he goes to. Good job to everyone I interacted with that day! Thank you!
Marque Medical

Shari
January 28, 2016
Clean facility. Short wait time. Personalized care.
Marque Medical

The Moaiarty Family
January 30, 2016
Nice clean facility. Staff was extremely friendly. Great after hours option.
Marque Medical

Sandra
January 26, 2016
I visited Marque Medical today and was very impressed! The receptionist was very personable and the initial paperwork was a breeze to complete online. The physician's assistant was very caring and thorough with his questions, and the doctor took the time to further understand the reason for my visit. I was seen in a tomy manner, somewhat unusual for a walk-I'm facility, and the offices were spotlessly clean. All in all, a very pleasant visit! I gladly recommend Marque Medixal!
Marque Medical

Marsha
January 26, 2016
I was very pleased with the service I received at Marque Medical. The Physician and Stafff were quick and efficient which I certainly appreciated.
Marque Medical

Ardelle
January 24, 2016
Everyone was wonderful on a late Sat nite!! Jessica at the front desk was very courteous and sweet.. the male nurse that flush my ears was very nice and extremely thorough... Dr Wasbin was very sympathetic and right on the diagnosis ..... the best thing was that they had the meds there since all the pharmacies in town and for miles away were closed..
Bravo to Marque Medical..
Marque Medical

Wanda
January 25, 2016
Thank you for your kind service. I really appreacite your caring attention and for making my wait pleaseant. I felt you all knew me for ever. Thank you and if I need your services again your office will me my first choice.
Marque Medical

Sylte Family
January 24, 2016
Marque always takes the best care of our family!! We send many people here from our company. The receptionist and Drs are the best. Very thankful and appreciative for Marque Medical. Both receptionist yesterday went way out of the way to help my daughter and I when a medicine couldn't be filled at any pharmacy (due to liquid form). They took their time when very busy happily solving a hard problem for us!!! Great staff!!!! Thank You!!!
Marque Medical

Wayne
January 22, 2016
Awesome experience today! I've never done an interactive networked visit with a Doctor and it was great!!! Thanks for the awesome service!!
Marque Medical

Alexandra
January 24, 2016
I couldn't be more thrilled with you guys. I've only been there twice now, but it's worlds better than where I was going before. When I call I'm greeted with a friendly voice that's patient enough to speak to me kindly on the phone and answer my questions. I think it's brilliant that you offer reservations. While I realize those don't always hold, it's much better than having to just show up and sit there for hours. I also love the tvs in the rooms. You lose track of time and don't mind waiting in there a little longer if needed. The staff at the rsm office is amazing. All super friendly and helpful.
This last time you had a patient that was being seen for the last 45 mins and was pushing everyone else back. I was told I might have to wait and hour to 1.5 hours after my reservation time. I had my 13 month old son with me, and waiting that long would have been miserable. But bc I only had a uti, I was able to immediately be go pee in a cup. We waited maybe 3 minutes in the kids room then we're scooted to a room set up with a virtual doctor (awesome!) I was probably in and out in less than 30 minutes. It felt like 15. And with a young toddler, that made such a huge difference. He would have been losing his mind just sitting in his stroller for hours in the waiting room, but instead we were out quickly and I could get him back to our routine.
Thank you so much for being so wonderful, and offering such great service. I love that you take advantage of technology and offer ways to make your patients lives easier. Especially when people going to see you are usually not feeling well and just need a kind, helpful place they can go to help get better quickly.
Marque Medical

Diane
January 22, 2016
great prompt service and super professional staff. I tell everyone to go to Marque if they have a medical problem for immediate care.
Marque Medical

Jennifer
January 20, 2016
Very good experience, front office staff are friendly and helpful, the facility is beautiful, the doctor was very professional and knowledgeable. I feel like I am in good hands.
Marque Medical

Mayes Family
January 23, 2016
Excellent as always! Clean facility, friendly staff, very little wait time. Excellent!
Marque Medical

Todd
January 20, 2016
Quick, clean, very professional.
Marque Medical

Brianna
February 4, 2016
Very helpful front desk associates. I love their digital paperwork forms, it made the paperwork much easier and quick. The doctor was timely and compassionate for the pain I was in having a double ear infection.
Marque Medical

Danko Family
January 19, 2016
It was very quick and they cared for my son who needed stitches in a calm and caring manner.
Marque Medical

Diane
January 19, 2016
18 Jan 2015 1900 hrs
Excellent care. Dr. was superb.
Thank you,
Diane Harvard
Coto de Caza
Marque Medical

Suzanne
January 19, 2016
Always had a good experience under the circumstances. Marque's doctors explain everything, and make me feel confident with the care I am getting. ! Will recommend, and will come back.
Thank you for being close..
Love the doc with the long blonde hair!
Marque Medical

Margaret
January 18, 2016
This was not my first time at Marque. I felt good about my previous visit to Aliso Viejo office -- good doctor, excellent staff, very efficient experience, unlike any other Urgent Care! Luckily, when we moved away, we found the RSM facility to be 10 minutes away from our new house. Same wonderful experience when I was there once with my husband last year, and now this morning for me. Thank you so much!
Marque Medical

Low Family
January 22, 2016
I have always been very happy with Marque medical. It is easy to get an appointment and the doctors do a great job. I would totally recommend Marque medical as an urgent care facility.
Marque Medical

Kirby Family
January 19, 2016
Thank you for the friendly greeting and prompt medical attention. We will come back for future medical care.
Marque Medical

Flores Family
January 18, 2016
Thank you for the email. Your staff was extremely helpful and the pa was very caring for my son. They did a good job getting him into a room quickly. I had a past bad experience at same location and was not going to return. But my son agreed the experience was a good one...as good as going to an urgent care can be.
Marque Medical

Nathan
January 21, 2016
I was seen very quickly and the doctor came to a confident conclusion on my diagnosis. I am very pleased with the care and have seen my condition improve. Thank you to Marilee King for being a great nurse.
Marque Medical

Margo
January 19, 2016
I Love this place! The staff and the Doctors are awesome. They took good care of me. I also went back in on day 2 due to pain I was having. They took me right in and did not charge me another office visit, I would recommend to everyone to go here before going to some hospital.
Thank you
Margo
Marque Medical

Diane
January 16, 2016
This is the second time I have used your facility. I have been very impressed with the attentive staff, great service and overall clean look of the office. Today I used your computer doctor service, and I was very happy with the quality and time saved by this service. Thank you!
Marque Medical

Kathy
January 14, 2016
great and speedy
Marque Medical

Carey
January 15, 2016
Short wait time, nice, helpful staff. Dr. Wasbin was throrough
Marque Medical

Kim
January 11, 2016
Very professional, attentive, efficient service. Office is also very clean, extremely important.
Marque Medical

Cheryl
January 17, 2016
A very pleasant and caring staff!
Not a long wait. Very pleased with the
care and would recommend to my friends.
Marque Medical

Aditi
January 12, 2016
Staff is awesome! Very helpful.
Dr. Cupic was very polite and quick! She took care of my daughter! She was awesome.
Thank you all for making our urgent care experience great!!!
Marque Medical

Victoria
January 12, 2016
The staff was wonderful, very friendly, and considerate. The MD was great. Very thorough.