Reviews of Nova Junk Removal in Alexandria, VA

4.9 753 ratings

Categories: 
junk removal, construction debris hauling, bulk trash hauling
Contact Information: 
Business Description: 
Nova Junk is a family-owned business that offers junk removal, cleanout and bulk trash haul-away services in the Washington, D.C area. Our trained professionals provide cleanout and trash-removal services for residential and commercial properties, as well as construction and renovation sites.
Nova Junk Removal
5
Omar and crew were awesome! Very professional, thorough, and fast. Didn't damage anything and made the room feel new again in two hours flat. Will be using them again for the rest of the house.
Nova Junk Removal
5
Another Awesome Experience during a pre-Settlement house sale. Quick clean up and very professional, cost was lower than Industry Cost.
Nova Junk Removal
5
The staff arrived at the quoted time and were very professional. We will continue to use their service.
Nova Junk Removal
5
All three of those items (reliability, professionalism and value) were excellent. I have submitted an "A" rating on Angie's List.
Nova Junk Removal
5
They gave me an estimate on a Sunday because they were close. It was not a workday for them. They provided on time, expedited services at no charge. They were prompt, professional and Ed a wonderful job. Thank you so much. I will hire them again!!
Nova Junk Removal
5
Fairfax County screwed us over with a missed bulk pickup and we had to have the front of our house cleared quickly before the moving truck showed up. Nova Junk delivered (or took away, rather...). Scheduling was a breeze, the folks that showed up were professional and extremely quick. Nova Junk honestly turned what was about to be a horrible, horrible day into a regular day of moving. I couldn't be more thankful. Highly recommended!
Nova Junk Removal
5
Very pleased with the service. I was notified that the workers were on the way and they showed up earlier than anticipated. The removal of items was very efficient and the staff was very friendly. I would definitely recommend this company
Nova Junk Removal
5
Contacted NOVA Junk and from the initial call the agent who answered my call was very courteous and professional. I believe her name was Cheryl. Set up the appointment and she gave me a window of 9am to 12 PM and the service arrived promptly at 9 or just before on Saturday. So far am very impressed at their reliability and timeliness.
Nova Junk Removal
5
Nova Junk was reasonably priced, showed up on time and did exactly what they said they would do. They were friendly and courteous and I would hire them again in a heartbeat. Thanks Nova Junk!
Nova Junk Removal
5
The two men were on time, competent and professional
Nova Junk Removal
5
Arrived on time, the crew were professional and completed the job quickly. Could not have asked for better service.
Nova Junk Removal
5
We've used Nova Junk Removal three times. Each time they've been extremely professional. They are also very fair with pricing. If the volume of your junk is less than expected they have no problem going below their estimate.
Nova Junk Removal
5
The crew showed up on time and took the items fast and it took only 10 minutes for the entire thing. I was really pleased.
Nova Junk Removal
5
Your guys were on time, and they gave me a heads up that they were on their way before arriving. The pricing was less than the original quote, which I greatly appreciated. The guys moved quickly to pack up the junk in the truck, and spent time sweeping up the excess debris to ensure nothing remained. Definitely will call on you again for future needs.
Nova Junk Removal
5
Reliability Professional Great price
Nova Junk Removal
5
Excellent service, dependable, professional, and very helpful. A great company with excellent staff. John B.
Nova Junk Removal
5
they were amazing, quick removal, they cleaned up, here' early, just a pleasant experience I will recommend them to all our friends
Nova Junk Removal
5
The guys were friendly, cooperative, and the whole episode was drama-free. Just the way I hoped.
Nova Junk Removal
5
Right on time. Very courteous and professional crew. 2nd time using NJR, will call again when the need arises!
Nova Junk Removal
5
Service was great. Men were helpful and diligent. Would use again and recommend to others. Tom Fox
Nova Junk Removal
5
Have used NoVa Junk more than once. Always, professional, polite, reliable and affordable. Will always go to them first.
Nova Junk Removal
5
Nova Junk Removal was prompt, courteous, professional, and reasonable. The crew was meticulous about removing items and clearing debris from my floors. I highly recommend this company.
Nova Junk Removal
5
When I checked on the company on the Internet, I was pleased to see a way of estimating the cost of the job. I was contacted early and given a reasonable window of arrival. The workers were prompt fast, and professional. As I had underestimated the amount I was getting rid of, they needed to come a second time. I really appreciated the policy of sending the same crew to finish the job; this ensured the job was done well and expeditiously.
Nova Junk Removal
5
Great job...on time and affordable.
Nova Junk Removal
5
From the first contact to the last I felt I made the right choice. From the arrival of the truck to driving off I felt that these men where very professional and made sure I was well taken care of. I have already recommended you to others. Thank you
Nova Junk Removal
5
I had heard wonderful things about your company. Your men arrived as scheduled and were polite and efficient. Everything was taken care of as planned. Thank you for a job well done.
Nova Junk Removal
5
Nova Junk was efficient, very respectful and did a great job. I would definitely recommend them to others.
Nova Junk Removal
5
The gentlemen that showed up were punctual (they were there before I was!), courteous, professional, and prompt. Their work ethic is above reproach and they got the job done in short order. I would definitely use your service again.
Nova Junk Removal
5
Reliable, professional and friendly. This is our second time using their service and would do it again in the future. Highly recommend.
Nova Junk Removal
5
Quick phone call response with firm price quote. Crew called ahead to confirm, arrived on time, removed items without any damage to home, emailed receipt. Who could ask for anything more?
Nova Junk Removal
5
Showed up ahead of schedule which was great. The job was small, and I am grateful the company charged a very reasonable rate. The crew was very polite and nice to speak with, and were diligent in ensuring no damage to walls, doors, hanging lights, etc., as they had two large heavy items which needed to be carried up a flight of steps. I decided to hire them for this job as they work w/charities, and knew my items could be used elsewhere as they looked brand new; the way they lay out the rates on their site was great, and all the reviews I read were outstanding. I will definitely use again!
Nova Junk Removal
5
Great service! I will use the company again. They were on time, friendly and professional.
Nova Junk Removal
5
The crew from Nova Junk Removal was quick, courteous, and professional. I would definitely use them again.
Nova Junk Removal
5
Quick call back from my internet contact. Scheduled pickup of an extra-large spa for within 5 days. Gave me a 7-10AM window. Called at 7:30 to confirm pickup and showed up by 8AM. SPA was so large it had to be cut into 3 pieces for removal. Workers were careful in moving large pieces through a narrow area around the side of the house. All spa parts and garbage was cleaned up and removed. They even discovered and killed a copperhead snake for me that was found under the spa. Price was at the high end of the estimate, which was fine with me given the size of the spa. All work was done and hauled away within 90 minutes. Very happy with the size and skills of the team. Would recommend them to others and use them in the future.
Nova Junk Removal
5
Amazing - communication beforehand was stellar. The crew onsite was fantastic - very attentive, quick, and wonderful to work with. Would absolutely work with them all again! Thank you for making this process as easy as possible.
Nova Junk Removal
5
Experience just as described during initial contact call. My service window was 9 to 12 and the driver called me approximately 30 minutes to arrival, arrived when he said he would and promptly removed my junk. He was professional and courteous and fast.
Nova Junk Removal
5
I would recommend your company in a heartbeat. I already have spread the word among family and friends. The three men were polite, knowledgeable, friendly, worked together in a timely fashion, competent. This was one of the best experiences in service I have had in a long time. Johanna Willner
Nova Junk Removal
5
My experience with nova junk removal was excellent. They arrived promptly and were courteous. Will definitely use them again.
Nova Junk Removal
5
Last week we had the pleasure of being introduced to this company, their services and employees. From the initial contact to the actual removal of our bed set, their service was 5 star. They were prompt, efficient and extremely friendly. Of you want the job done right and quickly, this is the company for you.
Nova Junk Removal
5
[I published this review at Yelp less than an hour after Nova Junk had left.] Wow! Easily the best experience I've had in a long, long time with a hired crew. The three men were courteous, pleasant, professional, careful, and super efficient. They cleared out almost half a carport's worth of junk in less than ten minutes, as well as two large items from inside the house. I had emailed a couple of companies at the same time, and only Nova Junk responded, and they did so quickly. The estimate I received held up, even though after opening my storage shed I discovered several other items that needed to go. Also, I received a phone call as promised about twenty minutes before the team arrived. From start to finish, Nova Junk was outstanding!!
Nova Junk Removal
5
I was impressed with the entire process the day of the scheduled service between their punctuality, efficiency, and professionalism. I never used a removal service before so wasn't sure what to expect, so was pleasantly surprised how easy it all ended up being. One of the biggest appeals of choosing Nova Junk was not only their better prices than competitors in the area, but I was especially attracted to their effort and dedication to recycle and/or donate as many materials as possible. Definitely a great experience!
Nova Junk Removal
5
All went very well - the crew communicated before their arrival, gave a quick quote and moved everything seamlessly. I couldn't be happier with the service.
Nova Junk Removal
5
GREAT Service. They were able to get to the jobsite the same day, gave me a price and then did the pick up all in a 2 hour span of time. Would absolutely use them again.
Nova Junk Removal
5
Job well done; great, helpful crew.
Nova Junk Removal
5
NOVA Junk Removal had competitive pricing and excellent service. The crew showed up on time, were courteous and efficient. They had to take door off to get furniture out -- which they explained before they did, used tools they had brought, rehung the door, and all without a scratch. They packed their truck very efficiently so I didnt have to over pay. Have already recommended them to coworkers and would encourage others to use them. I certainly will again! Bonus: local owner so income not to impersonal corporate entity.
Nova Junk Removal
5
My experience with NOVA was great. You and your crew were very pleasant, helpful, courteous and professional.. It was a pleasure and I would not hesitate to use your services again. Thank you.
Nova Junk Removal
5
Outstanding service! I have used the leading brand name junk removal service throughout the years, so I decided to support my community and shop local this time by trying something new. I was blown away with the professionalism, timeliness, and great value of Nova Junk Removal and I will be using them from now on. The three men who showed up were courteous, efficient, and professional. Their pricing was much lower than the other guys and I was so happy with the results.
Nova Junk Removal
5
Professional team, timely service
Nova Junk Removal
5
On-time, professional, pleasant, efficient! Price was as quoted at the time I made the appointment. This is a wonderful service & I've used them 3 or 4 times and will use them again. Most of what I give them isn't "junk" in the classic term. It is worth it to me to have things hauled away to a new home. Thank you again, Nova Junk removal!!!!!
Nova Junk Removal
5
EXCELLENT! Cheapest price. Excellent communication. Removed our shed and cleaned up, even down to the few leaves that fell off the boards in the driveway. We couldn’t be happier. I will recommend them to my friends and neighbors and the realtors who will soon be listing our house.

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