Reviews of Nova Junk Removal in Alexandria, VA

4.9 1,938 ratings

Categories: 
junk removal, construction debris hauling, bulk trash hauling
Contact Information: 
Business Description: 
Nova Junk is a family-owned business that offers junk removal, cleanout and bulk trash haul-away services in the Washington, D.C area. Our trained professionals provide cleanout and trash-removal services for residential and commercial properties, as well as construction and renovation sites.

Reviews: The reviews provided do not represent all available feedback. They offer a selection of opinions, but there may be other reviews that aren't included in this summary.

Nova Junk Removal
5
Nova Junk Removal provided excellent service. On time, price as expected and cordial.
Nova Junk Removal
5
Reliable, efficient, nice people!
Nova Junk Removal
5
There are several companies which offer junk removal, however, based upon research I decided to take a chance. I have been very happy with their service over the years. They have been more than accommodating with my requests. Starting with the office personnel to the junk removal employees. The junk removal employees are patient, time efficient and very hardworking. I highly recommend NOVA for junk removal.
Nova Junk Removal
5
Great service at a fair price, follow-up customer.
Nova Junk Removal
5
Super professional company. Very quick replies, flexible scheduling, fast qoutes at reasonable prices. Crews that come out do great work and are quick and friendly.
Nova Junk Removal
5
Great job team was polite energetic and thorough!
Nova Junk Removal
5
The guys called ahead as requested. They arrived as stated. They were very professional and courteous. They took great care to not damage anything. Very good job!
Nova Junk Removal
5
Professional prompt service.
Nova Junk Removal
5
My experience was outstanding. Removal occurred within the schedule time. It was very efficient and effectively done. And the pricing structure is exactly as advertised. Couldn’t ask for more.
Nova Junk Removal
5
The Nova Junk team arrived on time with a large enough crew to handle the huge job of clearing my attic. The job was made more difficult by the the three floors narrow, winding stairs in my older town house. The team was efficient, professional, respectful of my property and most skillful. The team, lead by Norman, not only emptied the attic, but they swept up the debris in the attic as well as on my stairs and in the hallway. I was totally impressed by the performance of this team and Norman, who is one of two owners of this company. Their price was most reasonable. Oh my, I would not have put off having my attic cleared had I known about them years earlier. Highly recommend. P.S. When you call their office, you get a real person, which is rare these days.
Nova Junk Removal
5
My husband said they did a fantastic job and he would definitely use them again
Nova Junk Removal
5
I called Nova Junk Removal because of the good customer reviews on Yelp and am glad I did. I spoke to Normam early on a Saturday morning about removing several pieces of furniture. He gave me a very reasonable price quote, and the crew was there in 15 minutes! They were polite, efficient, and careful of door frames in removing larger pieces. I had them back 3 days later to remove an ancient, bulky, dorm-style fridge, again for a reasonable price. Very happy with the quick, professional service and good value, and will definitely use them again. I've already recommended the company to two acquaintances.
Nova Junk Removal
5
Great experience from beginning to end. Replied promptly to all communications, came on time, very careful and capable moving the items, reasonable price. I highly recomment Nova Junk Removal. Thank you.
Nova Junk Removal
5
They are very reliable and efficient and priced reasonabley. THank you
Nova Junk Removal
5
Excellent, quick, efficient and courteous service. Were careful in my house.
Nova Junk Removal
5
All of your crews are polite, timely, and efficient. I especially like that they double-check if an item is being discarded if they aren't sure.
Nova Junk Removal
5
Nova junk was fantastic. I got a quick appointment. They showed up early/on time and got the job done efficiently. Very reasonably priced and the guys who came to pick up were very pleasant. Highly recommend!
Nova Junk Removal
5
Great experience. Junk removers were on time, gave us a fair quote and removed everything within an hour or less. Team was professional and friendly. Will hire again.
Nova Junk Removal
5
When I called Nova Junk Removal , they scheduled an appointment for the next day, came on time and hauled my junk away within 15 minutes. Everyone was pleasant and courteous.
Nova Junk Removal
5
Great service, on-time & very thorough! Have had them do several large jobs for me and they have consistently exceeded my expectations. I would (and have) recommend them to others!
Nova Junk Removal
5
Excellent value ! Unmatched professionalism !!! and the most reliable service company in the business !!! We are many times over repeat customers and would not use anyone else.
Nova Junk Removal
5
Two gentlemen showed up early, introduced themselves, worked quickly, and were out the door. Vale for work was excellent and much lower compared to other company. Will use again when needed. Shoutout to Jose!
Nova Junk Removal
5
On initial call, Nova recommended I send pictures of what I needed removed. After sending pics via text, I received a quote and booked the appointment. Truck gave me 30 minutes lead time to get to location and they were on time to meet me there. The 2 men were courteous and got the junk loaded quickly. I paid by using their CC app and received receipt via email. Great job, great service. Easy to do business with Nova Junk.
Nova Junk Removal
5
Prior to our appointment, I got a quick and reasonable quote without any confusion. NOVA Junk showed up on time with plenty of muscle to get two refrigerators out of a walk out basement. They had all the tools needed to quickly take apart the doors of the refrigerators so that they could easily fit through the exterior door to my home. Very fast with no damage. Easy payment on an iPad. No credit card service charge. Will return for future junk hauling!
Nova Junk Removal
5
Your service provided all three of those qualities. I was given a clear process about the process worked from the very first phone call. The whole method of how to obtain an estimate (picture of junk) was so sensible and different than calls to other services. All other contacts were equally responsive. The team that arrived was a pleasure to work with could not have been more responsible and helpful and courteous. From beginning to end the service was outstanding. Thanks - Terry McGuinness
Nova Junk Removal
5
The people who went to our place where great. In no time they got my junk quickly. They are affordable and reliable people. I would recommend this company. Thank You.
Nova Junk Removal
5
You did great! Your (two) men were on time, courteous, and efficient. I was concerned about several aspects of when they would arrive, so I called your customer service line several times about that. The lady who answered the phone was super courteous and efficient in answering my questions. My only complaint is about the cost: $300 to remove a mattress on which I, an old man, had urinated. But I know you are a business, with your own cost factors, which I do not know.
Nova Junk Removal
5
They were on time, did the job neatly and quickly.I would recommend them to others.
Nova Junk Removal
5
The gentleman who helped me were reliable and efficient. They got as much of the stuff as they could into the space available in the truck.
Nova Junk Removal
5
I could not be happier with the job that Nova Junk did for us. Right from the beginning my email was answered right away. I sent pics and got a response in a very short time. They were here on time and did a fantastic job removing our hot tub. The crew was very friendly and very professional. The job was done in an hour and they left the work area clean. I would highly recommend them!
Nova Junk Removal
5
Great service - timely and courteous with a personal touch!
Nova Junk Removal
5
Scheduling the pickup was easy, picked a time based on our schedule. The team arrived within the time window and quickly and professionally picked up the junk, removed it from the house. The fee was reasonable and the personnel were friendly. Will definitely use the service again.
Nova Junk Removal
5
Moving is never easy. Your employees were very professional and efficient. I will refer you to others and call you again next time I need junk removal. Thank you
Nova Junk Removal
5
The movers were careful of the house as they removed the furniture they were picking up. As the truck was really full by the time they put the large sofa and loveseat on it they had to really work hard to fit the 15’ X 18’ roll of carpeting on it but they were successful. I was really impressed with their professionalism and the value I paid Nova Junk. I was also impressed with how quickly I received a quote and a pick up date after I texted photos of what I wanted removed. I would use them again for future pick ups
Nova Junk Removal
5
I was very impressed by my experience. Three team members arrived on time, looked at the items I wanted removed and went to work. They packed the truck like they were putting a puzzle together. I will definitely be requesting another pickup before I move.
Nova Junk Removal
5
Very efficient and very nice guys
Nova Junk Removal
5
Very good work. Everything out very quickly and good clean up afterwards.
Nova Junk Removal
5
Excellent service. Crew was on time, efficient and veryprofessional.
Nova Junk Removal
5
Team worked quickly with due regard for all safety considerations, arrived on time and completed all work well within the time allocated. Crew was professional, helpful, thorough and left the work site in great shape. Contract price was fair and negotiation process was excellent. I recommend them for similar work.
Nova Junk Removal
5
Nova Junk Removal is courteous, timely and easy to work with. I agree with all of the above!
Nova Junk Removal
5
I had excellent service from NOVA junk removal. Efficient, reliable , fast and wonderfully priced. The employees were friendly and professional. I wouldn't hesitate in using them again
Nova Junk Removal
5
I was using Yelp to search for well-reviewed local junk removal companies. A feature on Yelp allows you to "create a project" and local companies will message you to provide a quote. Norman (the owner) messaged me, and we were able to discuss the details and arrange a pickup via text within the Yelp app. He and his team were exceptionally professional. The truck arrived right on time, and I was also given a phone call prior to their arrival. The quote provided was honored, as advertised. Great services.
Nova Junk Removal
5
very reliable, very professional (on time, efficient), comparatively reasonable in price).
Nova Junk Removal
5
Fast, thorough and professional. Nova guys got rid of a pile of heavy wood and concrete that I never could have done alone!
Nova Junk Removal
5
The men that came to my house to remove some unwanted furniture did an excellent job. They were very fast courteous, and they didn’t do any damage to the house as they removed items. I would use them again and again.
Nova Junk Removal
5
I am a very happy returning customer! Scheduling is a breeze and with me flexibility is key! Professional team who go above and beyond at reasonable prices. Thanks!
Nova Junk Removal
5
Simply outstanding. On time. Efficient. Very Professional. I have used them 3 times and will use them again. It would be impossible to do a better job than they did.
Nova Junk Removal
5
Experience was prompt, pleasant and efficient! We were very pleased! Thank you!
Nova Junk Removal
5
You guys were awesome. Very professional, and on time, and worked quickly.
Nova Junk Removal
5
The team was extremely professional,friendly and efficient. They followed instructions as to what was to be left in the house. The truck was packed effectively so that each category of "trash" could be recycled appropriately. I would use again. Thank you.

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